#callcenter — Public Fediverse posts

Rincon Sapiência lança ‘Um Corpo Preto’ e rejeita papel de herói: ‘É meu ponto de vista individual’

https://web.brid.gy/r/https://www.brasildefato.com.br/podcast/brasil-de-fato-entrevista/2026/07/06/rincon-sapiencia-lanca-um-corpo-preto-e-rejeita-papel-de-heroi-e-meu-ponto-de-vista-individual/

Rincon Sapiência lança ‘Um Corpo Preto’ e rejeita papel de herói: ‘É meu ponto de vista individual’

https://web.brid.gy/r/https://www.brasildefato.com.br/podcast/brasil-de-fato-entrevista/2026/07/06/rincon-sapiencia-lanca-um-corpo-preto-e-rejeita-papel-de-heroi-e-meu-ponto-de-vista-individual/

Alguien tiene algún manual sobre como sabotear el entrenamiento de una IA en un Call Center?
Lo pregunto por una amiga con la que estoy casado.

#LaPutaIADeLosCojones #CallCenter #Teleoperador #ALasMalasTodosALaCalleImprocedente #OAOtraCampania #PeroSeHanLucidoLosJefecillos #EntrenamientoSinImplantacionAlegrementeConSalesforce #HayQueJoderse #LesSaldraMalYSeIranAOtraEmpresaConUnBonusDeLaLeche

https://www.youtube.com/watch?v=lk3jCuITwcE

😹*arsch abgelacht*
😹*laugh my ass off*

#aiscam #callcenter #callcenterBetrug #aihacking #llm #ki #fun #laugh #kitboga #scam #scamcall #money #wasting

High-Profile Fraudster Kimble Back In The US After Getting Caught In The Philippines

Herbert Leon Kimble – one of the Federal Bureau of Investigation’s (FBI) most wanted fraudsters – was brought back to the United States following his arrest in the Philippines, according to a news report by GMA News. Kimble is notorious for illegal acts such as healthcare fraud, bribery, mail fraud and wire fraud to name a few. Kimble was caught at a casino in the Philippines.

To put things in perspective, posted below is the excerpt from the GMA News report. Some parts in boldface…

After his arrest in the Philippines, the US Department of Justice announced Saturday (Manila time) the capture of one of the most wanted fraudsters of the Federal Bureau of Investigation (FBI).

Fugitive Herbert Leon Kimble arrived in the United States after being arrested by the Philippine Bureau of Immigration’s Fugitive Search Unit at a casino in Pasig City.

According to the US DOJ, immigration agents spent several months tracking Kimble’s whereabouts before finally apprehending him.

FBI records show that on April 4, 2019, Kimble pleaded guilty in the US District Court for the District of South Carolina, Columbia Division, to conspiracy charges related to defrauding the United States, making false claims to a federal agency, mail fraud, wire fraud, healthcare fraud, and offering kickbacks and bribes in connection with the scheme. However, Kimble failed to appear for his scheduled sentencing hearing on August 27, 2024. Federal authorities then issued an arrest warrant that same day after charging him with failure to appear.

US Acting Attorney General Todd Blanche announced the arrest of Kimble, who is accused of orchestrating more than $1.2 billion in Medicare fraud—one of the largest healthcare fraud cases ever prosecuted in America.

A reward of up to $150,000 had been offered for information leading to Kimble’s arrest.

“Fleeing the United States does not mean you can flee justice. Instead of facing accountability for his $1.2 billion Medicare fraud crimes in the United States, Kimble fled to the Philippines hoping to escape justice. That plan failed. Under President Trump’s leadership, the FBI has now apprehended two fraudsters from its recently unveiled Most Wanted Fraudsters list in just two weeks, with more to come,” Blanche said in a statement.

Call centers in the Philippines – The FBI said Kimble was involved in the “improper marketing and distribution” of durable medical equipment (DME), particularly orthopedic braces.

It said Kimble ran a “sophisticated call-center-based operation” from around 2014 to March 2019, which acted as the “marketing engine for a nationwide fraud scheme” wherein individuals contacted call centers in the Philippines, DME suppliers who served as billers, and orthopedic brace suppliers or drop shippers.

“His operations focused primarily on initiating contact with Medicare beneficiaries and persuading them to request orthopedic braces for pain relief, which were frequently unnecessary and prescribed through telemedicine consultations that often lacked legitimate medical consultations,” the FBI said.

The prescriptions were sold to DME companies, the designated suppliers would ship the braces, then the DME companies would bill Medicare for reimbursement, the FBI added.

“His fraudulent healthcare enterprise resulted in more (than) $1.2 billion in Medicare charges and affected thousands of Medicare beneficiaries, many of whom were elderly victims,” the bureau said.

Most Wanted Fraudsters list – Meanwhile, FBI Director Kash Patel thanked Philippine authorities and US law enforcement partners for their efforts in capturing Kimble.

“Thank you to Acting Attorney General Todd Blanche and our Justice Department partners for their assistance in returning Kimble to the US to face justice. President Trump set a mandate to end the abuse of hardworking taxpayer money, and each and every day this team will be committed to delivering,” Patel said.

Let me end this piece by asking you readers: What is your reaction to this development? Are you delighted by the successful arrest of Herbert Leon Kimble whose criminal acts were so extensive and involved a massive amount of money? Do you personally know anyone who was affected by Kimble’s criminal acts?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

+++++

Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at @CarloCarrascoPH as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

High-Profile Fraudster Kimble Back In The US After Getting Caught In The Philippines

Herbert Leon Kimble – one of the Federal Bureau of Investigation’s (FBI) most wanted fraudsters – was brought back to the United States following his arrest in the Philippines, according to a news report by GMA News. Kimble is notorious for illegal acts such as healthcare fraud, bribery, mail fraud and wire fraud to name a few. Kimble was caught at a casino in the Philippines.

To put things in perspective, posted below is the excerpt from the GMA News report. Some parts in boldface…

After his arrest in the Philippines, the US Department of Justice announced Saturday (Manila time) the capture of one of the most wanted fraudsters of the Federal Bureau of Investigation (FBI).

Fugitive Herbert Leon Kimble arrived in the United States after being arrested by the Philippine Bureau of Immigration’s Fugitive Search Unit at a casino in Pasig City.

According to the US DOJ, immigration agents spent several months tracking Kimble’s whereabouts before finally apprehending him.

FBI records show that on April 4, 2019, Kimble pleaded guilty in the US District Court for the District of South Carolina, Columbia Division, to conspiracy charges related to defrauding the United States, making false claims to a federal agency, mail fraud, wire fraud, healthcare fraud, and offering kickbacks and bribes in connection with the scheme. However, Kimble failed to appear for his scheduled sentencing hearing on August 27, 2024. Federal authorities then issued an arrest warrant that same day after charging him with failure to appear.

US Acting Attorney General Todd Blanche announced the arrest of Kimble, who is accused of orchestrating more than $1.2 billion in Medicare fraud—one of the largest healthcare fraud cases ever prosecuted in America.

A reward of up to $150,000 had been offered for information leading to Kimble’s arrest.

“Fleeing the United States does not mean you can flee justice. Instead of facing accountability for his $1.2 billion Medicare fraud crimes in the United States, Kimble fled to the Philippines hoping to escape justice. That plan failed. Under President Trump’s leadership, the FBI has now apprehended two fraudsters from its recently unveiled Most Wanted Fraudsters list in just two weeks, with more to come,” Blanche said in a statement.

Call centers in the Philippines – The FBI said Kimble was involved in the “improper marketing and distribution” of durable medical equipment (DME), particularly orthopedic braces.

It said Kimble ran a “sophisticated call-center-based operation” from around 2014 to March 2019, which acted as the “marketing engine for a nationwide fraud scheme” wherein individuals contacted call centers in the Philippines, DME suppliers who served as billers, and orthopedic brace suppliers or drop shippers.

“His operations focused primarily on initiating contact with Medicare beneficiaries and persuading them to request orthopedic braces for pain relief, which were frequently unnecessary and prescribed through telemedicine consultations that often lacked legitimate medical consultations,” the FBI said.

The prescriptions were sold to DME companies, the designated suppliers would ship the braces, then the DME companies would bill Medicare for reimbursement, the FBI added.

“His fraudulent healthcare enterprise resulted in more (than) $1.2 billion in Medicare charges and affected thousands of Medicare beneficiaries, many of whom were elderly victims,” the bureau said.

Most Wanted Fraudsters list – Meanwhile, FBI Director Kash Patel thanked Philippine authorities and US law enforcement partners for their efforts in capturing Kimble.

“Thank you to Acting Attorney General Todd Blanche and our Justice Department partners for their assistance in returning Kimble to the US to face justice. President Trump set a mandate to end the abuse of hardworking taxpayer money, and each and every day this team will be committed to delivering,” Patel said.

Let me end this piece by asking you readers: What is your reaction to this development? Are you delighted by the successful arrest of Herbert Leon Kimble whose criminal acts were so extensive and involved a massive amount of money? Do you personally know anyone who was affected by Kimble’s criminal acts?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

+++++

Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at @CarloCarrascoPH as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

@joannaholman @gabriel @bagder @Su_G The other thing that often happens is that the customer is justified at being angry, but not at the customer service worker they're speaking to.

Many, many years ago when I was between uni courses, I had a helpdesk job at Telstra (back when such jobs were still done in Australia).

Under Sol Trujillo.

There were many, many anti-consumer decisions made by management.

The internal business systems were a broken mess that regularly had outages.

They were significantly more expensive than other telcos. "Premium products have premium prices" was a phrase used unironically.

There was stuff going on like outbound telemarketing call centres contracted by the company that were illegally signing people up for products they didn't order. The first some knew they were on a $79 a month plan for 24 months was when the Nokia arrived.

There were KPIs on things like adherence to schedule, conformance to rostered hours, and calls per hour.

And they expected 20% of calls, including for tech support or billing, to result in a sale.

It was also incredibly siloed, so one person couldn't resolve an issue alone.

Awful, horrible place to work.

So you'd end up with customers who'd been transferred four or five times and being told different things by different staff.

Complicated edge case issues often fell through the cracks.

Needless to say, customers were justifiably angry.

And the poor wretch who tried to fix the problem for the person who'd just been transferred four times took the brunt of it.

#Telstra #australia #enshittification #customerservice #helpdesk #callcentre #callcenter #techsupport

@joannaholman @gabriel @bagder @Su_G The other thing that often happens is that the customer is justified at being angry, but not at the customer service worker they're speaking to.

Many, many years ago when I was between uni courses, I had a helpdesk job at Telstra (back when such jobs were still done in Australia).

Under Sol Trujillo.

There were many, many anti-consumer decisions made by management.

The internal business systems were a broken mess that regularly had outages.

They were significantly more expensive than other telcos. "Premium products have premium prices" was a phrase used unironically.

There was stuff going on like outbound telemarketing call centres contracted by the company that were illegally signing people up for products they didn't order. The first some knew they were on a $79 a month plan for 24 months was when the Nokia arrived.

There were KPIs on things like adherence to schedule, conformance to rostered hours, and calls per hour.

And they expected 20% of calls, including for tech support or billing, to result in a sale.

It was also incredibly siloed, so one person couldn't resolve an issue alone.

Awful, horrible place to work.

So you'd end up with customers who'd been transferred four or five times and being told different things by different staff.

Complicated edge case issues often fell through the cracks.

Needless to say, customers were justifiably angry.

And the poor wretch who tried to fix the problem for the person who'd just been transferred four times took the brunt of it.

#Telstra #australia #enshittification #customerservice #helpdesk #callcentre #callcenter #techsupport

https://medium.com/@gsmgateway972/what-is-a-missed-call-service-and-how-does-it-work-1223d500bf39

#missedcallservice #callcenter #voip #asfera

Call center cat

#commentbelow #dankmemes #memes #funny #cat #callcenter

"Su di loro è progressivamente calato il silenzio, mentre il dibattito si è spostato su forme di sfruttamento con maggiore visibilità.

Proviamo a riaccendere i riflettori su queste vicende."

#CallCenter #lavoro #sfruttamento #capitalismo #diritti #4giugno

https://jacobinitalia.it/i-forzati-globali-del-call-center/

"Su di loro è progressivamente calato il silenzio, mentre il dibattito si è spostato su forme di sfruttamento con maggiore visibilità.

Proviamo a riaccendere i riflettori su queste vicende."

#CallCenter #lavoro #sfruttamento #capitalismo #diritti #4giugno

https://jacobinitalia.it/i-forzati-globali-del-call-center/

FBI Busts Scam Indian Call Center That Stole Millions From Elderly Americans; Internet Reacts With Memes

https://fed.brid.gy/r/https://in.mashable.com/tech/110002/fbi-busts-scam-indian-call-center-that-stole-millions-from-elderly-americans-internet-reacts-with-me

CAF suspended. New number issued. Still can’t get through?

Read the full article: CAF Suspended. New Number Issued. Neither Works. Here
▸ https://lttr.ai/ArTp8

#FdorInsider #CallCenter #FloridaTaxProblems

IRS and Florida tax problems don't fix themselves.

Read the full article: CAF Suspended. New Number Issued. Neither Works. Here
▸ https://lttr.ai/ArEp1

#FdorInsider #CallCenter #FloridaTaxProblems

Macmiil La Xidhiidh Wixii Cabasho ah Ama Cilad ah Qaybta Daryeelka Macamiisha ee 555 Somtel

https://zurl.co/ePjvB
https://zurl.co/gs1GV
https://zurl.co/T7Urp
#bluekom #fiberoptic #bluekomfiber1 #internetserviceprovider #fiberopticcable
#CustomerCare #CallCenter

CAF Suspended. New Number Issued. Neither Works. Here: https://lttr.ai/Aq65j

CAF suspended. New number issued. Still can’t get through?

#FdorInsider #CallCenter #FloridaTaxProblems

New CAF number. Same problem. No answers. 📞 Talk to Keith — (844) 888-1040

Read more 👉 https://lttr.ai/Aq4wk

#FdorInsider #CallCenter #FloridaTaxProblems

Telus Uses AI to Alter Call-Agent Accents

https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63

#HackerNews #Telus #AI #CallCenter #Accents #VoiceTech

Telus Uses AI to Alter Call-Agent Accents

https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63

#HackerNews #Telus #AI #CallCenter #Accents #VoiceTech

Macmiil La Xidhiidh Wixii Cabasho ah Ama Cilad ah Qaybta Daryeelka Macamiisha ee 555 Somtel

https://zurl.co/IyCey
https://zurl.co/13SOJ
https://zurl.co/OKKJ3
#bluekom #fiberoptic #bluekomfiber1 #internetserviceprovider #fiberopticcable
#CustomerCare #CallCenter

EUA: Os deportados e a geografia da exploração

https://outraspalavras.net/crise-civilizatoria/eua-os-deportados-e-a-geografia-da-exploracao/

Call center operations are shifting from human-heavy processes to AI-assisted systems.

AI voice agents enable:
• Instant responses
• High-volume call handling
• Automated query resolution
• Real-time data updates

This transformation improves efficiency and customer experience at scale.

Visit: https://aisa-x.ai/ai-voice-calling-agent/

#AisaX #ArtificialIntelligence #CallCenter #Automation #VoiceAI #CustomerExperience #DigitalTransformation

Call center operations are shifting from human-heavy processes to AI-assisted systems.

AI voice agents enable:
• Instant responses
• High-volume call handling
• Automated query resolution
• Real-time data updates

This transformation improves efficiency and customer experience at scale.

Visit: https://aisa-x.ai/ai-voice-calling-agent/

#AisaX #ArtificialIntelligence #CallCenter #Automation #VoiceAI #CustomerExperience #DigitalTransformation

QG do Scam Revelado

Você não vai acreditar no que descobriram! 😳

• O que rolou: uma bomba caiu e explodiu um prédio — quando investigaram, encontraram um galpão cheio de boxes.
• Como descobriram: a explosão revelou o local onde funcionava uma operação profissional de scam.
• O que tinha lá: boxes com bandeiras da China, Vietnã e Argentina 🇨🇳🇻🇳🇦🇷 e uma central telefônica fazendo ligações em massa — um esquema de call...

#scam #fraude #investigacao #golpe #callcenter #camboja #MorningCrypto

AI in Call Centers: Key Benefits Every Business Should Know https://visualmodo.com/ai-in-call-centers-key-benefits-every-business-should-know/ 🤖📞☎️ #AI #CallCenter #Business #Benefits

AI in Call Centers: Key Benefits Every Business Should Know https://visualmodo.com/ai-in-call-centers-key-benefits-every-business-should-know/ 🤖📞☎️ #AI #CallCenter #Business #Benefits

https://voipgsmgateway.blogspot.com/2026/03/pick-best-call-center-dialer-for-small.html

#callcenter #cloud #softwaredevelopment #calling #dialer #technology #voip #telecom

https://voipgsmgateway.blogspot.com/2026/03/pick-best-call-center-dialer-for-small.html

#callcenter #cloud #softwaredevelopment #calling #dialer #technology #voip #telecom

Sales orders in D365 can follow multiple processing paths, depending on the business scenario. In this article, you’ll learn how to create a call center order in D365 F&SC—a retail-focused workflow that applies channel-specific defaults, enforces a structured order completion process, and supports advanced pricing and payment features.
#Dynamics365 #Dynamics365Musings #MSDyn365 #MSDyn365Community #DYN365O #D365FO #Microsoft #d365ug #xppgroupies #D365 #CallCenter #CallCenterOrders #AddUserToCallCenter
https://dynamics365musings.com/call-center-order-in-d365

La suocera: "Mi hanno appena chiamata e il disco mi ha detto che tra 3 giorni resto senza telefono, io come faccio?". Disperata.

Ma qualcuno prima o poi prenderà dei provvedimenti seri nei confronti di questi sciacalli con sequestri e arresti?

#callcenter

La suocera: "Mi hanno appena chiamata e il disco mi ha detto che tra 3 giorni resto senza telefono, io come faccio?". Disperata.

Ma qualcuno prima o poi prenderà dei provvedimenti seri nei confronti di questi sciacalli con sequestri e arresti?

#callcenter

"Ciao, trasformiamo la tua vasca in doccia in sole 8 ore"

#callcenter

"Ciao, trasformiamo la tua vasca in doccia in sole 8 ore"

#callcenter

@phabrizio

Ormai i tribali e sempre più affamati #callcenter, da quando hanno (finalmente) bloccato certe numerazioni, chiamano pure col prefisso della #Luna 🌝

@phabrizio

Ormai i tribali e sempre più affamati #callcenter, da quando hanno (finalmente) bloccato certe numerazioni, chiamano pure col prefisso della #Luna 🌝

Strong communication is not just about answering calls. It is also about being visible where your customers are searching. Along with our 24/7/365 outsourced dispatching and phone answering services, we proudly offer free digital marketing services to support our clients’ growth. This service is designed to help businesses improve online presence without adding extra cost or complexity.

#dispatch #callcenter #support #digitalmarketing #free

https://dispatchingansweringservice.com/free-internet-digital-marketing-services/

@BNetzA Das schlimme ist: Ich betreibe mehrere 0800er Rufnummern. Damit wollte ich meinen Kunden einen gratis Kundenservice bieten. Im letzten Jahr waren ca. 50%(!) der Kosten durch sinnlose Kaltakquise Anrufe entstanden. Auch hier verliert am Ende der Kunde, weil man den Dienst „Telefonie“ irgendwann nicht mehr anbieten kann. Macht bitte was gegen diese Unlauteren #Callcenter! Danke.

⌨️ Bloccare il Telemarketing straniero con Iliad
Come limitare in maniera definitiva le chiamate invasive degli operatori di telemarketing che chiamano da tutti i paesi non italiani...

👉 https://www.selectallfromdual.com/blog/1720

#bloccarechiamate #bloccaretelemarketing #callcenter #iliad #telemarketing

#scam #spam #chatgpt #mail #system is broken as #finance #system angriest #scammer #india #callcenter #ever #DONOTREDEEMTHECARDS https://dwaves.de/2025/12/21/punktlich-zu-weihnachten-chatgpt-based-scam-spam-mails-this-mail-system-is-broken-as/

https://justpaste.it/dialersoftware

#callcenterdialer #dialersoftware #voip #callcenter #telecom #technology #digital #network

Exempleados de call center subcontratado por Telecable denuncian violación de derechos, despido sin preaviso y no pago de liquidaciones

El empresario que contrató a todos los ex funcionarios asegura que ya se solicitó la intervención del Ministerio de Trabajo y que se acatarán sus órdenes
La entrada Exempleados de call center subcontratado por Telecable denuncian violación de derechos, de [...]

#CallCenter #DerechosLaborales #LauraFernández #País #Telecable #ÚltimaHora

https://semanariouniversidad.com/pais/exempleados-de-call-center-subcontratado-por-telecable-denuncian-violacion-de-derechos-despido-sin-preaviso-y-no-pago-de-liquidaciones/

In einer groß angelegten internationalen Strafverfolgungsaktion haben die Behörden der Tschechischen Republik, Lettlands, Litauens und der Ukraine mit Unterstützung von Eurojust ein kriminelles Callcenter-Netzwerk zerschlagen, das an den Standorten in Dnipro, Ivano-Frankivsk und Kiew Telefonbetrügereien betrieb. Die Betrüger hatten es auf ahnungslose Opfer in ganz Europa abgesehen und verursachten einen geschätzten Schaden von über 10 Millionen Euro, der über 400 bekannten Opfern zugefügt wurde. Dennoch ist die Gefahr nicht gebannt 👇

https://teufelswerk.net/europaeische-strafverfolgungsbehoerden-zerschlagen-kriminelles-callcenter-netzwerk-in-der-ukraine

#callcenter #telefonbetrug #betrug #scam

Fast 2000 Jobs gefährdet: #Allianz-Tochter soll Entlassungen wegen KI planen | iX Magazin https://www.heise.de/news/Fast-2000-Jobs-gefaehrdet-Allianz-Tochter-soll-Entlassungen-wegen-KI-planen-11094291.html #ArtificialIntelligence #CallCenter

#Steady #Artikelupdate

Ich habe neu verkündete, weitere Pläne zum #Jobabbau durch KI im letzten Abschnitt ergänzt. Manager sind ziemlich lernresistent.

https://tino-eberl.de/ki-news/ki-kann-sehr-wohl-jobs-kosten-viele/

#Arbeitsmarkt #GenAI #GenerativeKI #Callcenter

Die Quote Nr. 7 - #CallCenter Zeitung vom November 2025: Call Center. Der Lack ist ab, doch es gibt sie noch - die Zeitung auch! http://www.labournet.de/?p=12061

Io mi sono messo in difesa.
#spam #callcenter
SpamBlocker (Call & SMS)
https://f-droid.org/packages/spam.blocker

Those stories throws me back to Lethal Weapon 2, where Leo Getz explains why you should never order your food at the drive-thru.
The drive-thru is an example of #enshitification.

https://pluralistic.net/2025/11/11/sorry-to-bother-you/

#cory_doctorow #theyfuckyouatthedrivethru #lethalweapon #callcenter