#helpdesk — Public Fediverse posts

Новый ITIL (version 5). Основные изменения и особенности

Официальный релиз ITIL Foundation (version 5) состоялся 12 февраля 2026 года, до этого была фаза раннего доступа для партнёров. ITIL 5 позиционируется как «следующий шаг» после ITIL 4, а не как полное обнуление подхода: сохраняется преемственность моделей и терминологии. ITIL 4 ещё некоторое время будет поддерживаться: предусмотрен переходный период и переходные экзамены, с планируемым выводом части модулей до конца 2027 года.

https://habr.com/ru/companies/evateam/articles/1015908/

#itil #itsm #esm #service_desk #helpdesk #управление_услугами

Новый ITIL (version 5). Основные изменения и особенности

Официальный релиз ITIL Foundation (version 5) состоялся 12 февраля 2026 года, до этого была фаза раннего доступа для партнёров. ITIL 5 позиционируется как «следующий шаг» после ITIL 4, а не как полное обнуление подхода: сохраняется преемственность моделей и терминологии. ITIL 4 ещё некоторое время будет поддерживаться: предусмотрен переходный период и переходные экзамены, с планируемым выводом части модулей до конца 2027 года.

https://habr.com/ru/companies/evateam/articles/1015908/

#itil #itsm #esm #service_desk #helpdesk #управление_услугами

Новый ITIL (version 5). Основные изменения и особенности

Официальный релиз ITIL Foundation (version 5) состоялся 12 февраля 2026 года, до этого была фаза раннего доступа для партнёров. ITIL 5 позиционируется как «следующий шаг» после ITIL 4, а не как полное обнуление подхода: сохраняется преемственность моделей и терминологии. ITIL 4 ещё некоторое время будет поддерживаться: предусмотрен переходный период и переходные экзамены, с планируемым выводом части модулей до конца 2027 года.

https://habr.com/ru/companies/evateam/articles/1015908/

#itil #itsm #esm #service_desk #helpdesk #управление_услугами

Новый ITIL (version 5). Основные изменения и особенности

Официальный релиз ITIL Foundation (version 5) состоялся 12 февраля 2026 года, до этого была фаза раннего доступа для партнёров. ITIL 5 позиционируется как «следующий шаг» после ITIL 4, а не как полное обнуление подхода: сохраняется преемственность моделей и терминологии. ITIL 4 ещё некоторое время будет поддерживаться: предусмотрен переходный период и переходные экзамены, с планируемым выводом части модулей до конца 2027 года.

https://habr.com/ru/companies/evateam/articles/1015908/

#itil #itsm #esm #service_desk #helpdesk #управление_услугами

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.raddemo.host #elasticsearch #selfhosted #certbot #ticket #selfhosting #customersupportplatform #opensource #letsencrypt

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.raddemo.host #elasticsearch #selfhosted #certbot #ticket #selfhosting #customersupportplatform #opensource #letsencrypt

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.raddemo.host #elasticsearch #selfhosted #certbot #ticket #selfhosting #customersupportplatform #opensource #letsencrypt

@FediTips Ok I'll prepare for it...

If you have a #helpdesk graphic or similar ideas for #helping people, send me anything you like and I'll put an advert out... (you might have something already related to Fedi.Tips)

Maybe I'll take questions for the weekend or spontaneous "calls" whenever people drop by for simple or complicated answers... It's interesting what will happen!

*Live Help‑Desk*

Wir laden herzlich zu unserer nächsten Sitzung im Mai ein. Nach einer kurzen 7-minütigen Einführung haben Sie die Möglichkeit, Fragen zum Thema zu stellen und sich auszutauschen.

https://uni-halle.webex.com/uni-halle/j.php?MTID=m45bea14723f501d3e9b289f250b43303

#fid #mena #literatur #helpdesk #recherche

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #selfhosting #selfhosted #elasticsearch #ticket #letsencrypt #opensource #certbot #customersupportplatform

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #selfhosting #selfhosted #elasticsearch #ticket #letsencrypt #opensource #certbot #customersupportplatform

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #selfhosting #selfhosted #elasticsearch #ticket #letsencrypt #opensource #certbot #customersupportplatform

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #selfhosting #selfhosted #elasticsearch #ticket #letsencrypt #opensource #certbot #customersupportplatform

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #customersupportplatform #selfhosted #letsencrypt #elasticsearch #ticket #opensource #certbot #selfhosting

💚 Unsere gemeinsame FDM-Sprechstunde von Humanities@NFDI mit @NFDI4Memory, @nfdi4objects und @Textplus findet nächste Woche wieder statt: https://events.gwdg.de/category/320/

📅 Di, 12.05. um 9 Uhr (ohne Anmeldung)

Unser #OneStopHelpdesk bietet einen leicht zugänglichen Einstieg in die Welt des Forschungsdatenmanagements für die Digital Humanities an – persönlich, praxisnah und gemeinschaftsorientiert – schaut doch einfach mal vorbei!

#NFDIrocks #AllForOneForAll #RDM #Helpdesk #DigitalHumanities

📢 Ufficio Zero Linux OS Duplica 1.4.5 è stata rilasciata!

Duplica è uno strumento pensato per dare modo a tecnici di poter effettuare:

❤️ clonazione di hdd/ssd
❤️ ripristino di immagini di sistema
❤️ backup dati
❤️ ripristino password amministrative di sistema
❤️ ripristino di boot
❤️ recupero file eliminati
❤️ sistemazione di partizioni di sistema

e molto altro.

https://ufficiozero.org

#ufficiozero #duplica #opensource #freesoftware #linux #recovery #helpdesk

📢 Ufficio Zero Linux OS Duplica 1.4.5 è stata rilasciata!

Duplica è uno strumento pensato per dare modo a tecnici di poter effettuare:

❤️ clonazione di hdd/ssd
❤️ ripristino di immagini di sistema
❤️ backup dati
❤️ ripristino password amministrative di sistema
❤️ ripristino di boot
❤️ recupero file eliminati
❤️ sistemazione di partizioni di sistema

e molto altro.

https://ufficiozero.org

#ufficiozero #duplica #opensource #freesoftware #linux #recovery #helpdesk

📢 Ufficio Zero Linux OS Duplica 1.4.5 è stata rilasciata!

Duplica è uno strumento pensato per dare modo a tecnici di poter effettuare:

❤️ clonazione di hdd/ssd
❤️ ripristino di immagini di sistema
❤️ backup dati
❤️ ripristino password amministrative di sistema
❤️ ripristino di boot
❤️ recupero file eliminati
❤️ sistemazione di partizioni di sistema

e molto altro.

https://ufficiozero.org

#ufficiozero #duplica #opensource #freesoftware #linux #recovery #helpdesk

📢 Ufficio Zero Linux OS Duplica 1.4.5 è stata rilasciata!

Duplica è uno strumento pensato per dare modo a tecnici di poter effettuare:

❤️ clonazione di hdd/ssd
❤️ ripristino di immagini di sistema
❤️ backup dati
❤️ ripristino password amministrative di sistema
❤️ ripristino di boot
❤️ recupero file eliminati
❤️ sistemazione di partizioni di sistema

e molto altro.

https://ufficiozero.org

#ufficiozero #duplica #opensource #freesoftware #linux #recovery #helpdesk

📢 Ufficio Zero Linux OS Duplica 1.4.5 è stata rilasciata!

Duplica è uno strumento pensato per dare modo a tecnici di poter effettuare:

❤️ clonazione di hdd/ssd
❤️ ripristino di immagini di sistema
❤️ backup dati
❤️ ripristino password amministrative di sistema
❤️ ripristino di boot
❤️ recupero file eliminati
❤️ sistemazione di partizioni di sistema

e molto altro.

https://ufficiozero.org

#ufficiozero #duplica #opensource #freesoftware #linux #recovery #helpdesk

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #selfhosted #certbot #letsencrypt #selfhosting #customersupportplatform #ticket #opensource #elasticsearch

Customer support is shifting from manual ticketing to AI-driven systems.

AiSA-X enables:
• Instant chat-based support
• Automated ticket creation and tracking
• 24/7 customer assistance
• Reduced support workload

This improves response time, efficiency, and customer satisfaction.

👉 Learn more:
https://aisa-x.ai/online-chatbot-ai-support-ticketing/

#ArtificialIntelligence #CustomerSupport #Automation #Helpdesk #DigitalTransformation

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #opensource #customersupportplatform #elasticsearch #certbot #ticket #selfhosting #selfhosted #letsencrypt

Cross‑tenant helpdesk impersonation to data exfiltration: A human-operatedintrusion playbook - https://www.redpacketsecurity.com/cross-tenant-helpdesk-impersonation-to-data-exfiltration-a-human-operatedintrusion-playbook/

#threatintel
#Cross-tenant impersonation
#Microsoft Teams security
#Helpdesk phishing
#Data exfiltration
#Remote access tools

Cross‑tenant helpdesk impersonation to data exfiltration: A human-operatedintrusion playbook - https://www.redpacketsecurity.com/cross-tenant-helpdesk-impersonation-to-data-exfiltration-a-human-operatedintrusion-playbook/

#threatintel
#Cross-tenant impersonation
#Microsoft Teams security
#Helpdesk phishing
#Data exfiltration
#Remote access tools

RE: https://mastodon.social/@amazing_sanaa/116419832009948776

I urgently need your donation. Please don't leave me without my eyeglasses; I can't do or see anything without them. Just €200 is needed for a new eye exam and new glasses.💔
#gaza #gazagenocide #gazaverified #gazahelp #gaza_help #GazaWar #gazastrip #gazacity #gazacity #freepalestine #mutualaid #MutualAidRequest #mutual_aid #boostplease #palestine #israel #iran #helpgaza #helpdesk #trump #usa
https://chuffed.org/project/171063

RE: https://mastodon.social/@amazing_sanaa/116419832009948776

I urgently need your donation. Please don't leave me without my eyeglasses; I can't do or see anything without them. Just €200 is needed for a new eye exam and new glasses.💔
#gaza #gazagenocide #gazaverified #gazahelp #gaza_help #GazaWar #gazastrip #gazacity #gazacity #freepalestine #mutualaid #MutualAidRequest #mutual_aid #boostplease #palestine #israel #iran #helpgaza #helpdesk #trump #usa
https://chuffed.org/project/171063

RE: https://mastodon.social/@amazing_sanaa/116419832009948776

I urgently need your donation. Please don't leave me without my eyeglasses; I can't do or see anything without them. Just €200 is needed for a new eye exam and new glasses.💔
#gaza #gazagenocide #gazaverified #gazahelp #gaza_help #GazaWar #gazastrip #gazacity #gazacity #freepalestine #mutualaid #MutualAidRequest #mutual_aid #boostplease #palestine #israel #iran #helpgaza #helpdesk #trump #usa
https://chuffed.org/project/171063

RE: https://mastodon.social/@amazing_sanaa/116419832009948776

I urgently need your donation. Please don't leave me without my eyeglasses; I can't do or see anything without them. Just €200 is needed for a new eye exam and new glasses.💔
#gaza #gazagenocide #gazaverified #gazahelp #gaza_help #GazaWar #gazastrip #gazacity #gazacity #freepalestine #mutualaid #MutualAidRequest #mutual_aid #boostplease #palestine #israel #iran #helpgaza #helpdesk #trump #usa
https://chuffed.org/project/171063

RE: https://mastodon.social/@amazing_sanaa/116419832009948776

I urgently need your donation. Please don't leave me without my eyeglasses; I can't do or see anything without them. Just €200 is needed for a new eye exam and new glasses.💔
#gaza #gazagenocide #gazaverified #gazahelp #gaza_help #GazaWar #gazastrip #gazacity #gazacity #freepalestine #mutualaid #MutualAidRequest #mutual_aid #boostplease #palestine #israel #iran #helpgaza #helpdesk #trump #usa
https://chuffed.org/project/171063

Is is possible on Mastodon to follow two different hashtags, but to mute where they both appear in the same post?

Like, #ticketing can mean "box office ticketing" which is what I do, and "help desk ticketing" which I'm not interested in.

If I follow #ticketing I might want to not see any #ticketing posts that include #helpdesk too, whilst not necessarily blocking ALL posts that include #helpdesk.

Forum WordPress theme is a perfect choice if you want to create a community, help-center or social network https://visualmodo.com/theme/forum-wordpress-theme/ 📰🎟️📞🔖📢 #Forum #WordPress #Theme #WebDesign #PageBuilder #HelpDesk #Plugins #Network #Community

Forum WordPress theme is a perfect choice if you want to create a community, help-center or social network https://visualmodo.com/theme/forum-wordpress-theme/ 📰🎟️📞🔖📢 #Forum #WordPress #Theme #WebDesign #PageBuilder #HelpDesk #Plugins #Network #Community

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #certbot #ticket #elasticsearch #customersupportplatform #selfhosted #selfhosting #opensource #letsencrypt

Ach, wie habe ich herrlich zwischendurch gelacht 🤣

Ein Vortrag von Jörg Kastning auf dem #clt2026 zum Thema IT-Support.

🌀 https://media.ccc.de/v/clt26-116-der-kunde-lugt-immer-und-im-support-kann-niemand-lesen

🌀 https://www.my-it-brain.de/wordpress/zu-meiner-person/

#sysadmin #sysadminlife #itsupport #helpdesk

10 костылей Яндекс Трекер, которые я использую каждый день (и не стыжусь)

Яндекс Трекер — мощный инструмент. Это я говорю себе каждый раз, когда настраиваю экран перехода вместо простого чек-бокса "обязательное поле". Эта статья — о любви, боли и изощрённости. В честь 1 апреля решила поделиться с вами любимыми костылями 🩼🩼

https://habr.com/ru/articles/1013888/

#yandex_tracker #яндекс_трекер #автоматизация #управление_задачами #helpdesk #agile #leadtime #триггеры #n8n #telegram_bot

Helpdesk That Works Smarter

Turn every customer query into a seamless support experience with Odoo for helpdesk and support—smart ticketing, automation, and real-time insights in one place.

For more information visit now - https://www.biztechcs.com/services/odoo-for-helpdesk-and-support/

#Odoo #OdooERP #Helpdesk #CustomerSupport

I'm looking for a good #helpdesk software for #Grannus, my little SaaS project. It must be open source, self-hostable and modern. Discovered so far #Zammad, #FreeScout and #osTicket. Zammad looks best so far, but it's a huge system with many components. What do you recommend?

If your MSP / IT guys don’t talk to you like this, you’re doing it wrong!

#sysadmin #technology #itmanagement #opsec #cybersecurity #helpdesk #msp #it #nerds

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #selfhosted #letsencrypt #selfhosting #elasticsearch #opensource #certbot #ticket #customersupportplatform

My website looks like crap, and I'm glad.
I made it myself. There's no way anyone will ever think it was made by AI.

fifonetworks.com

#helpdesk #techsupport #informationtechnology

Forum WordPress theme is a perfect choice if you want to create a community, help-center or social network https://visualmodo.com/theme/forum-wordpress-theme/ 📰🎟️📞🔖📢 #Forum #WordPress #Theme #WebDesign #PageBuilder #HelpDesk #Plugins #Network #Community

Как одна форма обратной связи привела к компрометации helpdesk-учетки банка

Всем привет! Меня зовут Игорь Панарин, я же m0nr0e21 . Руковожу направлением анализа защищённости инфраструктуры в Дирекции по информационной безопасности РАНХиГС. Мы работаем с распределённой инфраструктурой: офисы, филиалы, ЦОДы — много площадок и зон ответственности. В такой среде важно не просто находить уязвимости, а наводить порядок в процессах, выстраивать понятное управление и делать безопасность системной, а не точечной. В этой статье я разберу, как проходил взлом банковского сегмента на полигоне Standoff Hackbase, какие векторы атак сработали и какие практические выводы из этого стоит сделать специалистам по безопасности. Мы делаем большую системную работу — и иногда полезно выйти «в поле», чтобы убедиться, что защита действительно готова к бою.

https://habr.com/ru/companies/pt/articles/996352/

#helpdesk #blueteam #standoff #hackbase #rdp #ssh #безопасность_вебприложений #банк #кибератаки #уязвимости_и_их_эксплуатация

Что у вас здесь происходит: почему сервис деск не взлетит без аудита процессов

«Сейчас выберем тот самый сервис деск и решим наши проблемы» — иногда кажется, что при внедрении нового решения или замене текущего именно так и рассуждают. Реальность готовит адептам этого подхода жесткую посадку. Мало подобрать систему под текущие потребности и учесть запас функций для роста — без аудита внутренних процессов вполне вероятно, что проблемы начнутся еще во время старта. В статье расскажем, как не повторить распространенные ошибки и что нужно сделать перед запуском, чтобы не натягивать систему на неудачные паттерны.

https://habr.com/ru/companies/itarena/articles/995800/

#service_desk #техподдержка #внедрение_по #аудит #сервис_деск #itsm #аналитика_проекта #helpdesk #проект_внедрения

@mwl #Suggestion Consider some kind of direct #helpdesk #support / #1to1 on Mastodon as THIS is how to really get people doing / building confidence. I admit we're weak at the start and finish and even then solving things can be hard mentally, alone. I used to take people to the gym or park personally as a similar example - I made it easier for first timers (it's the missing togetherness or companionship somehow that blocks things from happening today).

#Psychology #help #social #email

A segunda fase de inscrições no GLUA está aqui! 🐧 🙌

O recrutamento para a equipa técnica do GLUA está aberto! Gostas de Linux? Programação? Resolver problemas? E gostavas de aprender mais coisas sobre este mundo do Software Livre? Então o GLUA é o sítio ideal para ti! 🎉

No GLUA temos vários projetos onde podes colaborar com os teus colegas e ganhar competências de programação.

Podes participar de renovar o nosso website, tratar da nossa competição de Super Tux Kart, ajudar os alunos da academia com problemas técnicos (helpdesk), criar extensões para o Gnome, ser orador de Workshops e muito mais! Para além de que podes sugerir ideias e novos projetos para esta equipa 🧡

Não precisas de experiência, nós valorizamos a vontade de aprender, e no GLUA consegues fazer as coisas ao teu ritmo, pedindo ajuda aos teus colegas quando não entendes alguma coisa.

Inscreve-te já!

https://glua.ua.pt/recrutamento-tecnico-fev26

Inscrições fecharão dia 22 de fevereiro. Não deixes passar o limite!

Créditos: Raquel Meira (Equipa de Comunicação e Imagem)

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Es el jaswer

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How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #certbot #selfhosting #opensource #selfhosted #customersupportplatform #elasticsearch #ticket #letsencrypt

How to Install #Zammad on #AlmaLinux #VPS (10-Minute Quick-Start Guide) This article provides a guide on how to install Zammad on #AlmaLinux VPS.

If you're looking to run a robust open-source #helpdesk on your AlmaLinux VPS, Zammad is a great pick. It's modern, feature-packed, and supports everything from ticketing to chat and reporting. This guide ...
Continued 👉 https://blog.radwebhosting.com/how-to-install-zammad-on-almalinux-vps/?utm_source=mastodon&utm_medium=social&utm_campaign=mastodon.social #selfhosted #selfhosting #elasticsearch #opensource #letsencrypt #customersupportplatform #ticket #certbot

If AI needs you to rebuild your stack, it’s not helping. Real AI fits how your service desk already works.

Here’s how DeskDay does it.

👉 https://deskday.com/how-can-msps-leverage-deskdays-built-in-ai-assistant-without-rebuilding-your-stack/

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