home.social

#customerservice — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customerservice, aggregated by home.social.

  1. Plenty of bad and annoying things about Apple and iCloud in particular, but one good experience I've always had is if I buy something on the App Store or a subscription or anything through the Apple Store, and then ask for a refund within a few hours or days, they pretty much always refund it in full within 24 hours of the request.

    It makes doing things like trying out a bit of software... realizing I don't like it or it doesn't do what I want... and ‘giving it back' much easier.

    #Apple #iCloud #AppStore #CustomerService

  2. Plenty of bad and annoying things about Apple and iCloud in particular, but one good experience I've always had is if I buy something on the App Store or a subscription or anything through the Apple Store, and then ask for a refund within a few hours or days, they pretty much always refund it in full within 24 hours of the request.

    It makes doing things like trying out a bit of software... realizing I don't like it or it doesn't do what I want... and ‘giving it back' much easier.

    #Apple #iCloud #AppStore #CustomerService

  3. Plenty of bad and annoying things about Apple and iCloud in particular, but one good experience I've always had is if I buy something on the App Store or a subscription or anything through the Apple Store, and then ask for a refund within a few hours or days, they pretty much always refund it in full within 24 hours of the request.

    It makes doing things like trying out a bit of software... realizing I don't like it or it doesn't do what I want... and ‘giving it back' much easier.

    #Apple #iCloud #AppStore #CustomerService

  4. Plenty of bad and annoying things about Apple and iCloud in particular, but one good experience I've always had is if I buy something on the App Store or a subscription or anything through the Apple Store, and then ask for a refund within a few hours or days, they pretty much always refund it in full within 24 hours of the request.

    It makes doing things like trying out a bit of software... realizing I don't like it or it doesn't do what I want... and ‘giving it back' much easier.

    #Apple #iCloud #AppStore #CustomerService

  5. TUI Wednesday update on jet fuel after official makes direct statement to passengers

    An executive spoke out as bookings for summer are down, and explained how new fuel sources are being…
    #NewsBeep #News #Headlines #ABTA #Customerservice #HalfTerm #hurricane #Iran #MiddleEast #TUI #UK #UnitedKingdom
    newsbeep.com/536516/

  6. Team Haigh Realty hits incredible milestone with 270+ five-star reviews, showcasing exceptional real estate service in Northwest Metro Atlanta. Innovative, community-focused approach drives remarkable success in property transactions. #RealEstate #CustomerService

  7. Team Haigh Realty hits incredible milestone with 270+ five-star reviews, showcasing exceptional real estate service in Northwest Metro Atlanta. Innovative, community-focused approach drives remarkable success in property transactions. #RealEstate #CustomerService

  8. Team Haigh Realty hits incredible milestone with 270+ five-star reviews, showcasing exceptional real estate service in Northwest Metro Atlanta. Innovative, community-focused approach drives remarkable success in property transactions. #RealEstate #CustomerService

  9. In a world where Gen Z would rather lose a finger than make a phone call, how do businesses keep real human connections alive?

    Read more 👉 lttr.ai/Aq0Is

    #customerservice #genz #userexperience

  10. In a world where Gen Z would rather lose a finger than make a phone call, how do businesses keep real human connections alive?

    Read more 👉 lttr.ai/Aq0Is

    #customerservice #genz #userexperience

  11. In a world where Gen Z would rather lose a finger than make a phone call, how do businesses keep real human connections alive?

    Read more 👉 lttr.ai/Aq0Is

    #customerservice #genz #userexperience

  12. In a world where Gen Z would rather lose a finger than make a phone call, how do businesses keep real human connections alive?

    Read more 👉 lttr.ai/Aq0Is

    #customerservice #genz #userexperience

  13. In a world where Gen Z would rather lose a finger than make a phone call, how do businesses keep real human connections alive?

    Read more 👉 lttr.ai/Aq0Is

    #customerservice #genz #userexperience

  14. ⭐ Negative reviews can feel painful.

    But they also reveal:
    ✔ Weak points
    ✔ Customer frustrations
    ✔ Improvement opportunities

    ❓What if criticism is actually free business advice?

    Smart businesses turn complaints into growth.

    #business #marketing #entrepreneur #customerservice #growth

  15. Poundland in Accrington, Lancashire (the English one) today refused to allow access to an operator till for a customer in a wheelchair, so she told the staff member she was welcome to put it all back on the shelf.
    Totally agree.
    They already had a girl working a proper till, but she was only willing to do a refund for a lady who’d bought the wrong batteries.
    Don’t care how ‘cheap’ the goods are (and they’re not a ‘Pound’ in that store any more). If you force folk to use self-service tills, you don’t deserve any business. Not just from disabled customers either.
    Can guarantee the millionaire owners/board are not on minimum wage, or using self-service tills.
    #disability #Millionaires #selfservice #poundland #customerservice

  16. Poundland in Accrington, Lancashire (the English one) today refused to allow access an operator till for a customer in a wheelchair, so she told the staff member she was welcome to put it all back on the shelf.
    Totally agree.
    They already had a girl working a proper till, but she was only willing to do a refund for a lady who’d bought the wrong batteries.
    Don’t care how ‘cheap’ the goods are (and they’re not a ‘Pound’ in that store any more). If you force folk to use self-service tills, you don’t deserve any business. Not just from disabled customers either.
    Can guarantee the millionaire owners/board are not on minimum wage, or using self-service tills.
    #disability #Millionaires #selfservice #poundland #customerservice

  17. Poundland in Accrington, Lancashire (the English one) today refused to allow access to an operator till for a customer in a wheelchair, so she told the staff member she was welcome to put it all back on the shelf.
    Totally agree.
    They already had a girl working a proper till, but she was only willing to do a refund for a lady who’d bought the wrong batteries.
    Don’t care how ‘cheap’ the goods are (and they’re not a ‘Pound’ in that store any more). If you force folk to use self-service tills, you don’t deserve any business. Not just from disabled customers either.
    Can guarantee the millionaire owners/board are not on minimum wage, or using self-service tills.
    #disability #Millionaires #selfservice #poundland #customerservice

  18. Poundland in Accrington, Lancashire (the English one) today refused to allow access to an operator till for a customer in a wheelchair, so she told the staff member she was welcome to put it all back on the shelf.
    Totally agree.
    They already had a girl working a proper till, but she was only willing to do a refund for a lady who’d bought the wrong batteries.
    Don’t care how ‘cheap’ the goods are (and they’re not a ‘Pound’ in that store any more). If you force folk to use self-service tills, you don’t deserve any business. Not just from disabled customers either.
    Can guarantee the millionaire owners/board are not on minimum wage, or using self-service tills.
    #disability #Millionaires #selfservice #poundland #customerservice

  19. Poundland in Accrington, Lancashire (the English one) today refused to allow access to an operator till for a customer in a wheelchair, so she told the staff member she was welcome to put it all back on the shelf.
    Totally agree.
    They already had a girl working a proper till, but she was only willing to do a refund for a lady who’d bought the wrong batteries.
    Don’t care how ‘cheap’ the goods are (and they’re not a ‘Pound’ in that store any more). If you force folk to use self-service tills, you don’t deserve any business. Not just from disabled customers either.
    Can guarantee the millionaire owners/board are not on minimum wage, or using self-service tills.
    #disability #Millionaires #selfservice #poundland #customerservice

  20. Restaurant in Spain has new charge for people who throw up

    The all-you-can-eat venue says it has had a problem with ‘many customers’Neil Shaw Assistant Editor (Money and Lifestyle)…
    #Spain #ES #Europe #Europa #EU #Customerservice #Food #Periods #Spainholidays #travel
    europesays.com/spain/18170/

  21. Telus Uses AI to Alter Call-Agent Accents

    According to reporting by iPhone in Canada and The Globe and Mail, Telus is using AI through its…
    #NewsBeep #News #Business #CA #call-centers #Canada #customerservice #speech-synthesis #TELUS #tomato-ai
    newsbeep.com/ca/650993/

  22. 🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
    letsdatascience.com/news/telus #Accent #Change #News #CustomerService #HackerNews #ngated

  23. 🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
    letsdatascience.com/news/telus #Accent #Change #News #CustomerService #HackerNews #ngated

  24. 🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
    letsdatascience.com/news/telus #Accent #Change #News #CustomerService #HackerNews #ngated

  25. 🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
    letsdatascience.com/news/telus #Accent #Change #News #CustomerService #HackerNews #ngated

  26. 🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
    letsdatascience.com/news/telus #Accent #Change #News #CustomerService #HackerNews #ngated

  27. 1 hour and 50 minutes on hold because EverSource does not hire enough people. You are told by their automated system that if you press 1 on your phone’s keypad, they will call you back, but that is a lie because I did that Friday morning and never received a call back.

    #EverSource #CustomerService #Support

  28. 1 hour and 50 minutes on hold because EverSource does not hire enough people. You are told by their automated system that if you press 1 on your phone’s keypad, they will call you back, but that is a lie because I did that Friday morning and never received a call back.

    #EverSource #CustomerService #Support

  29. 1 hour and 50 minutes on hold because EverSource does not hire enough people. You are told by their automated system that if you press 1 on your phone’s keypad, they will call you back, but that is a lie because I did that Friday morning and never received a call back.

    #EverSource #CustomerService #Support

  30. 1 hour and 50 minutes on hold because EverSource does not hire enough people. You are told by their automated system that if you press 1 on your phone’s keypad, they will call you back, but that is a lie because I did that Friday morning and never received a call back.

    #EverSource #CustomerService #Support

  31. #3goodthings

    a plant now flourishing - started from cuttings gifted by someone special

    a very handy and (often) enthusiastic husband

    the kind kind customer service people who go above and beyond - they are out there

    #plants #honeydolist #marriage #goodvibes #customerservice #cs #bloomscrolling #threegoodthings

  32. #3goodthings

    a plant now flourishing - started from cuttings gifted by someone special

    a very handy and (often) enthusiastic husband

    the kind kind customer service people who go above and beyond - they are out there

    #plants #honeydolist #marriage #goodvibes #customerservice #cs #bloomscrolling #threegoodthings

  33. #3goodthings

    a plant now flourishing - started from cuttings gifted by someone special

    a very handy and (often) enthusiastic husband

    the kind kind customer service people who go above and beyond - they are out there

    #plants #honeydolist #marriage #goodvibes #customerservice #cs #bloomscrolling #threegoodthings

  34. #3goodthings

    a plant now flourishing - started from cuttings gifted by someone special

    a very handy and (often) enthusiastic husband

    the kind kind customer service people who go above and beyond - they are out there

    #plants #honeydolist #marriage #goodvibes #customerservice #cs #bloomscrolling #threegoodthings

  35. #3goodthings

    a plant now flourishing - started from cuttings gifted by someone special

    a very handy and (often) enthusiastic husband

    the kind kind customer service people who go above and beyond - they are out there

    #plants #honeydolist #marriage #goodvibes #customerservice #cs #bloomscrolling #threegoodthings

  36. Lesser-known homeware shop loved by Molly-Mae Hague has sale with up to £800 off

    The fifth-generation family store loved by a wealth of celebrities has launched its Spring Saving Event with homeware…
    #Netherlands #Nederland #NL #Europe #Europa #EU #TheHague #Customerservice #Deals #Emmerdale #Homeware #MollyMaeHague #Realityshows #Soapoperas #TheOnlyWayIsEssex
    europesays.com/netherlands/731

  37. I've been dealing with a local vacation rental company to sort out our accommodations booking before we head up island on Thursday afternoon. The past 2 days have been a bit frustrating because I suspect they're using AI to do auto-reply with emails. I had to keep asking same questions & not getting answers needed. I kept receiving almost exactly the same replies for 2 days. I got fed up & sent an email stating that their email communication seems to be AI, which isn't helpful; it's costing more time without providing adequate answers to specific questions. I demanded that a human being respond or I'll just cancel entire booking & go stay elsewhere. Within 15 minutes of me sending that email, they ceased using AI to communicate with me & gave human contact. I received an apology & was able to get our booking details all sorted in less than 7 minutes.

    Keep #CustomerService human being powered. #AI can't help customers as well as humans can. It's more time effective to have people not AI do customer service work.

    #Communication #FuckAI

  38. I've been dealing with a local vacation rental company to sort out our accommodations booking before we head up island on Thursday afternoon. The past 2 days have been a bit frustrating because I suspect they're using AI to do auto-reply with emails. I had to keep asking same questions & not getting answers needed. I kept receiving almost exactly the same replies for 2 days. I got fed up & sent an email stating that their email communication seems to be AI, which isn't helpful; it's costing more time without providing adequate answers to specific questions. I demanded that a human being respond or I'll just cancel entire booking & go stay elsewhere. Within 15 minutes of me sending that email, they ceased using AI to communicate with me & gave human contact. I received an apology & was able to get our booking details all sorted in less than 7 minutes.

    Keep #CustomerService human being powered. #AI can't help customers as well as humans can. It's more time effective to have people not AI do customer service work.

    #Communication #FuckAI

  39. I've been dealing with a local vacation rental company to sort out our accommodations booking before we head up island on Thursday afternoon. The past 2 days have been a bit frustrating because I suspect they're using AI to do auto-reply with emails. I had to keep asking same questions & not getting answers needed. I kept receiving almost exactly the same replies for 2 days. I got fed up & sent an email stating that their email communication seems to be AI, which isn't helpful; it's costing more time without providing adequate answers to specific questions. I demanded that a human being respond or I'll just cancel entire booking & go stay elsewhere. Within 15 minutes of me sending that email, they ceased using AI to communicate with me & gave human contact. I received an apology & was able to get our booking details all sorted in less than 7 minutes.

    Keep #CustomerService human being powered. #AI can't help customers as well as humans can. It's more time effective to have people not AI do customer service work.

    #Communication #FuckAI

  40. I've been dealing with a local vacation rental company to sort out our accommodations booking before we head up island on Thursday afternoon. The past 2 days have been a bit frustrating because I suspect they're using AI to do auto-reply with emails. I had to keep asking same questions & not getting answers needed. I kept receiving almost exactly the same replies for 2 days. I got fed up & sent an email stating that their email communication seems to be AI, which isn't helpful; it's costing more time without providing adequate answers to specific questions. I demanded that a human being respond or I'll just cancel entire booking & go stay elsewhere. Within 15 minutes of me sending that email, they ceased using AI to communicate with me & gave human contact. I received an apology & was able to get our booking details all sorted in less than 7 minutes.

    Keep #CustomerService human being powered. #AI can't help customers as well as humans can. It's more time effective to have people not AI do customer service work.

    #Communication #FuckAI

  41. I've been dealing with a local vacation rental company to sort out our accommodations booking before we head up island on Thursday afternoon. The past 2 days have been a bit frustrating because I suspect they're using AI to do auto-reply with emails. I had to keep asking same questions & not getting answers needed. I kept receiving almost exactly the same replies for 2 days. I got fed up & sent an email stating that their email communication seems to be AI, which isn't helpful; it's costing more time without providing adequate answers to specific questions. I demanded that a human being respond or I'll just cancel entire booking & go stay elsewhere. Within 15 minutes of me sending that email, they ceased using AI to communicate with me & gave human contact. I received an apology & was able to get our booking details all sorted in less than 7 minutes.

    Keep #CustomerService human being powered. #AI can't help customers as well as humans can. It's more time effective to have people not AI do customer service work.

    #Communication #FuckAI

  42. Anyone who has read my social media account, although it mainly concentrates on travel and photography or literature, will know that I have an interest in Customer Service. In truth, it is not so much about customer service, and more about the lack of services, and the lack of perso

    Whatever Happen To Customer Service?
    urban.camera/2026/04/whatever-

    #Banking #Business #CustomerService #Education #Entertainment #Leisure #Life #Photography #Society #Technology #Travel

  43. Anyone who has read my social media account, although it mainly concentrates on travel and photography or literature, will know that I have an interest in Customer Service. In truth, it is not so much about customer service, and more about the lack of services, and the lack of perso

    Whatever Happen To Customer Service?
    urban.camera/2026/04/whatever-

    #Banking #Business #CustomerService #Education #Entertainment #Leisure #Life #Photography #Society #Technology #Travel

  44. Anyone who has read my social media account, although it mainly concentrates on travel and photography or literature, will know that I have an interest in Customer Service. In truth, it is not so much about customer service, and more about the lack of services, and the lack of perso

    Whatever Happen To Customer Service?
    urban.camera/2026/04/whatever-

    #Banking #Business #CustomerService #Education #Entertainment #Leisure #Life #Photography #Society #Technology #Travel