#customerservice — Public Fediverse posts

🎉🚫 When #Google flicks the switch, #Poland is left spinning like a confused hamster in a broken wheel. The article is a #Kafkaesque maze of customer service ping-pong, where Google's mysterious address is harder to find than Waldo in a snowstorm! 🕵️‍♂️📪
https://dossier.reasoner.pl/artykul/ #CustomerService #Confusion #HamsterWheel #HackerNews #ngated

FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

Hacking AI customer service agents

https://www.intigriti.com/researchers/blog/hacking-tools/hacking-ai-customer-service-agents

Comments: https://news.ycombinator.com/item?id=49699526

#HackerNews #HackingAI #CustomerService #Cybersecurity #AIagents #TechInnovation

Hacking AI customer service agents

https://www.intigriti.com/researchers/blog/hacking-tools/hacking-ai-customer-service-agents

Comments: https://news.ycombinator.com/item?id=49699526

#HackerNews #HackingAI #CustomerService #Cybersecurity #AIagents #TechInnovation

Hacking AI customer service agents

https://www.intigriti.com/researchers/blog/hacking-tools/hacking-ai-customer-service-agents

Comments: https://news.ycombinator.com/item?id=49699526

#HackerNews #HackingAI #CustomerService #Cybersecurity #AIagents #TechInnovation

Hacking AI customer service agents

https://www.intigriti.com/researchers/blog/hacking-tools/hacking-ai-customer-service-agents

Comments: https://news.ycombinator.com/item?id=49699526

#HackerNews #HackingAI #CustomerService #Cybersecurity #AIagents #TechInnovation

Hacking AI customer service agents

https://www.intigriti.com/researchers/blog/hacking-tools/hacking-ai-customer-service-agents

Comments: https://news.ycombinator.com/item?id=49699526

#HackerNews #HackingAI #CustomerService #Cybersecurity #AIagents #TechInnovation

WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s

#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce

WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s

#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce

WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s

#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce

Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices

https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208

Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices

https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208

Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices

https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208

Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices

https://fed.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208

Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices

https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208

ICYMI: Salesforce agents gain a runtime that pursues goals over weeks, not chats: Seven prebuilt agents cover sales, service, commerce and back office, with six generally available and outbound seller Hunter held in pilot until November. https://ppc.land/salesforce-agents-gain-a-runtime-that-pursues-goals-over-weeks-not-chats/ #Salesforce #SalesAutomation #CRM #DigitalMarketing #CustomerService

How Do You Start a Web Design Business in 2026?

https://kierendaystudiosofficial.wordpress.com/2026/06/23/how-do-you-start-a-web-design-business-in-2026/

American AI Companies Targeting IT-BPM Sector Of The Philippines

With a thriving information technology and business process management (IT-BPM) sector, the Philippines is attracting the attention of American artificial intelligence (AI) firms due to revenues generated and the existing large employment base, according to a Manila Bulletin news report citing the United States Commercial Service (USCS).

To put things in perspective, posted below is the excerpt from the Manila Bulletin report. Some parts in boldface…

The Philippines’ information technology and business process management (IT-BPM) sector has emerged as the most viable investment destination for American artificial intelligence (AI) firms, according to the United States Commercial Service (USCS).

USCS Manila commercial specialist Easter Villanueva said the IT-BPM sector is a promising market for US-based AI companies given the revenues it generates and its large employment base.

“Given the size of this sector, AI could play an important role in modernization, productivity, and movement toward higher value services,” she said in a webinar organized by the USCS last week.

The IT-BPM sector generated more than $40 billion in revenues last year, up five percent from $38 billion in 2024, based on data from the IT and Business Process Association of the Philippines (IBPAP).

IBPAP said the industry employed 1.9 million workers last year, four percent higher than the previous year’s 1.82 million employees.

This year, the IT-BPM industry is expected to generate $42 billion in revenues and create 1.97 million jobs.

As AI threatens to disrupt the industry, Villanueva said the sector is increasingly becoming more open to integrating AI into its operations, especially when it comes to voice-based services.

“I would think that they would be very much willing to explore [AI], since it is also important for workforce development,” said Villanueva.

“They want to also protect the jobs here in this market, [so] they would want to upskill their agents to be able to integrate their daily operations with AI,” she added.

Aside from the IT-BPM sector, other promising industries for American AI companies include digital transformation, financial services, telecommunications, healthcare, energy, infrastructure, and the public sector.

Villanueva said there are also opportunities in cybersecurity, data governance, and responsible AI, especially as companies become more conscious of data privacy and security.

Based on USCS estimates, AI adoption in the country remains limited, with only about 14.9 percent of companies currently using AI tools.

“This is not yet a mature AI market, and many buyers are still learning what AI can do, what it cannot do, how much it will cost, and how results can be measured. For US companies, this means that the opportunity is not only to sell, but also to educate, build trust, and demonstrate practical value,” said Villanueva.

For AI companies looking to enter the market, she said it is critical to make their use case clear by helping address a specific problem with measurable outcomes while offering cost-effective solutions.

She also recommended that firms work with local partners for market access and implementation support, embed data privacy and AI governance measures early, and adopt a consultative approach with buyers.

“Buyers can be price-sensitive, and companies may face competition from lower-cost providers…So the opportunity is real, but it will require patience, education, and a clear business case,” Villanueva said.

Let me end this piece by asking you readers: What is your reaction to this development? Do you think several AI firms in the United States will proceed to tap the IT-BPM sector of the Philippines soon? What kind of business developments do you think will happen once American AI firms start investing in the Philippines’ IT-BPM sector? Do you think political scandals or government-related blunders of the Philippines might discourage American AI companies from investing?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at @CarloCarrascoPH as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

"This huge #databreach is why I'll never provide my #ID #online"

https://www.makeuseof.com/this-huge-data-breach-is-why-ill-never-provide-my-id-online/

On October 3, 2025, Discord revealed that a third-party #customerservice, #Zendesk, attached to its chat platform was #breached, exposing the #data of many of its users—no specific number was provided at the time.

The data included names, #Discord usernames, and email addresses, #IPaddresses, messages with #customer agents, and limited #billing information.

"This huge #databreach is why I'll never provide my #ID #online"

https://www.makeuseof.com/this-huge-data-breach-is-why-ill-never-provide-my-id-online/

On October 3, 2025, Discord revealed that a third-party #customerservice, #Zendesk, attached to its chat platform was #breached, exposing the #data of many of its users—no specific number was provided at the time.

The data included names, #Discord usernames, and email addresses, #IPaddresses, messages with #customer agents, and limited #billing information.

"This huge #databreach is why I'll never provide my #ID #online"

https://www.makeuseof.com/this-huge-data-breach-is-why-ill-never-provide-my-id-online/

On October 3, 2025, Discord revealed that a third-party #customerservice, #Zendesk, attached to its chat platform was #breached, exposing the #data of many of its users—no specific number was provided at the time.

The data included names, #Discord usernames, and email addresses, #IPaddresses, messages with #customer agents, and limited #billing information.

"This huge #databreach is why I'll never provide my #ID #online"

https://www.makeuseof.com/this-huge-data-breach-is-why-ill-never-provide-my-id-online/

On October 3, 2025, Discord revealed that a third-party #customerservice, #Zendesk, attached to its chat platform was #breached, exposing the #data of many of its users—no specific number was provided at the time.

The data included names, #Discord usernames, and email addresses, #IPaddresses, messages with #customer agents, and limited #billing information.

"This huge #databreach is why I'll never provide my #ID #online"

https://www.makeuseof.com/this-huge-data-breach-is-why-ill-never-provide-my-id-online/

On October 3, 2025, Discord revealed that a third-party #customerservice, #Zendesk, attached to its chat platform was #breached, exposing the #data of many of its users—no specific number was provided at the time.

The data included names, #Discord usernames, and email addresses, #IPaddresses, messages with #customer agents, and limited #billing information.

There may be times you need to map out the customer's journey from beginning through conclusion to ensure all elements are covered and they are satisfied along the way. #customerjourney #customerservice #business #map

Almost every customer care call or chat I have these days includes, after solving or not solving my issue (the reason for my call/chat), "Is there anything else that I can help you with?". It briefly stumps me, since I will anyway bring up if there was indeed 'anything else'. The quip seems so bland and templatized. I think this dialog could be safely removed from the customer care script.

#customercare #communication #customerservice

Don't worry at all if you have to work this weekend and maybe you need to update or make changes on your network.
We're here for you. We're constantly helping you.
#TechSupport #24x7Support #TechnicalAssistance #CustomerService #HelpDesk #ITSupport #ProblemSolving #CustomerCare #AlwaysAvailable #TechHelp #SupportTeam #RoundTheClock #CustomerAssistance #ServiceExcellence #ITServices #Troubleshooting #SupportExperts #ContinuousSupport #TechSolutions #CustomerSatisfaction

If I email a business with a question and don't get a response, what's a good time to wait before trying again?

The businesses are a dog obedience training program and a small company that's started selling tea.

I don't want to seem like apain, but I'd like to get my questions answered 🫤

#CustomerService #emailEtiquette

I tested the #Reverso neural translation this week and last week thoroughly, and wow, I haven't heard a single complaint from the people I replied to, and they understood my replies well.

Tested:
English > Reverso > Language

Languages tested:
* Arabic
* Spanish
* Ukrainian
* French
* German
* Hungarian
* Italian
* Turkish

There are other languages available, but I prefer using the ones created by those who speak it as their first language. For example:

#Naver #Papago translation for Korean, Japanese, and Chinese.

#Yandex Translate for Russian.

What I haven't decided yet are some of the #SouthEastAsian #languages available in both Reverso and Papago. Both, so far, are working good.

#CustomerService #CustomerSupport #translations #multilingual

@[email protected]

Carousell app has really murky moderation. On one posting gardening pesticides is banned and saying any violation will terminate the seller amount. On another seller post, it said it has not enough information it is violated any rules. #carousellhk #carousellsg #carousell #cs #customerservice

@stux This is really impressive! #customerservice #customercare