#customerservice — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #customerservice, aggregated by home.social.
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Whispering Complaints Into Your Phone May Be the Future of Customer Feedback
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Whispering Complaints Into Your Phone May Be the Future of Customer Feedback
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Whispering Complaints Into Your Phone May Be the Future of Customer Feedback
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Whispering Complaints Into Your Phone May Be the Future of Customer Feedback
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Whispering Complaints Into Your Phone May Be the Future of Customer Feedback
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My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and simply ignore the problems.
(Note: content is translated by ChatGPT.)
#Taobao #CustomerService #AI #CustomerExperience #ConsumerRights #OnlineShopping #TechSupport #UserExperience
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Wie gut funktioniert #KI im Support wirklich? Eine Bekannte aus dem eCommerce-Mittelstand hat gerade den perfekten Usecase geliefert.
Nach der Einführung einer 80.000€ teuren custom-trainierten KI ür den Support-Chat fiel ihr Net-Promoter-Score von guten 8 auf magere 3. Die Quote der direkt gelösten Fälle (1. Kontakt) brach von 64% auf unter 25% ein.
Das Management so: "Lass mal 1/3 der menschlichen Agents entlassen!"
Der Rest der Abteilung darf nun per Anordnung 5 Überstunden pro Woche machen, um den ungelösten KI-Rückstau manuell abzuarbeiten. Läuft, würde ich sagen.
#KuenstlicheIntelligenz #AI #Service #Arbeitsbedingungen #CustomerService
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How Will AI Change Small Businesses Over the Next Five Years?
Artificial intelligence is already changing the way businesses operate, but many experts believe the most significant changes have not happened yet.Over the next five years, AI is expected to become deeply integrated into everyday business activities. Tasks that currently require manual effort may become automated, workflows may become faster, and entrepreneurs may gain access to capabilities that were previously available only to large organizations with substantial budgets.For small […] -
How Do You Get Your First 100 Customers?
One of the most important milestones for any new business is getting its first customers.The first customer proves that someone is willing to exchange money for the value being offered. The tenth customer begins to validate the idea. The hundredth customer often signals that a business is gaining real traction.Yet for many entrepreneurs, getting those first one hundred customers feels like the hardest part of the journey.The challenge is understandable.Established businesses already have […]https://kierendaystudiosofficial.wordpress.com/2026/06/20/how-do-you-get-your-first-100-customers/
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How Can Small Businesses Use AI to Grow Faster?
Artificial intelligence is no longer a technology reserved for large corporations with massive budgets. In 2026, small businesses have access to AI tools that would have seemed impossible just a few years ago. What was once expensive and complex is now becoming affordable, accessible, and increasingly easy to use.As a result, many business owners are asking an important question. How can small businesses use AI to grow faster?The answer begins with understanding what artificial intelligence […] -
Shoutout to porkbun for a great customer service experience!
#porkbun #internet #customerservice #customersupport #domains #tech
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Shoutout to porkbun for a great customer service experience!
#porkbun #internet #customerservice #customersupport #domains #tech
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Shoutout to porkbun for a great customer service experience!
#porkbun #internet #customerservice #customersupport #domains #tech
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💬 Smart Lead Capture & Customer Service Chatbot
Turn questions into conversions — 24/7. This customizable, GDPR-compliant chatbot handles bookings, answers FAQs, and adapts to your profession’s legal needs.🔔 Get notified when it’s live:
https://nextstardrop.com/customer-service-chatbot/#Chatbot #CustomerService #LeadGeneration #LegalTech #GDPR #Nextstardrop #Automation #SmartChat
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Don't worry at all if you have to work this weekend and maybe you need to update or make changes on your network.
We're here for you. We're constantly helping you.
#TechSupport #24x7Support #TechnicalAssistance #CustomerService #HelpDesk #ITSupport #ProblemSolving #CustomerCare #AlwaysAvailable #TechHelp #SupportTeam #RoundTheClock #CustomerAssistance #ServiceExcellence #ITServices #Troubleshooting #SupportExperts #ContinuousSupport #TechSolutions #CustomerSatisfaction -
“Disaster struck a few weeks back. After 291 days straight, my #NYTGames #Wordle victory streak crashed and burned. I should say, the computer *thought* it ended. I got another day’s word correct, but…” #streaks #customerservice #obsession #perfectionist https://ofb.biz/sa1193