#customerservice — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #customerservice, aggregated by home.social.
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WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s
#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce -
WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s
#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce -
WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s
#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce -
Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://fed.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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ICYMI: Salesforce agents gain a runtime that pursues goals over weeks, not chats: Seven prebuilt agents cover sales, service, commerce and back office, with six generally available and outbound seller Hunter held in pilot until November. https://ppc.land/salesforce-agents-gain-a-runtime-that-pursues-goals-over-weeks-not-chats/ #Salesforce #SalesAutomation #CRM #DigitalMarketing #CustomerService
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“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
I’m starting to notice a trend. I have to arrange something online (e.g., book redelivery or report damaged item), it doesn’t work and I have to make a phone call but I’m on hold forever…
#customerservice -
Expanding CT family-owned grocery store is hiring 200 people https://www.diningandcooking.com/us/3434/ #AllDepartments #bakery #Business #cashiers #CingariFamilyMarkets #connecticut #ConnecticutDining #ConnecticutFood #ConnecticutGroceryStores #ConnecticutRestaurants #CustomerService #Danbury #deli #expanding #food #GroceryClerks #hiring #job #JobFair #maintenance #meat #OvernightStocking #PreparedFoods #produce #seafood #ShopRite #store #workers
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Expanding CT family-owned grocery store is hiring 200 people https://www.diningandcooking.com/us/3434/ #AllDepartments #bakery #Business #cashiers #CingariFamilyMarkets #connecticut #ConnecticutDining #ConnecticutFood #ConnecticutGroceryStores #ConnecticutRestaurants #CustomerService #Danbury #deli #expanding #food #GroceryClerks #hiring #job #JobFair #maintenance #meat #OvernightStocking #PreparedFoods #produce #seafood #ShopRite #store #workers
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Expanding CT family-owned grocery store is hiring 200 people https://www.diningandcooking.com/us/3434/ #AllDepartments #bakery #Business #cashiers #CingariFamilyMarkets #connecticut #ConnecticutDining #ConnecticutFood #ConnecticutGroceryStores #ConnecticutRestaurants #CustomerService #Danbury #deli #expanding #food #GroceryClerks #hiring #job #JobFair #maintenance #meat #OvernightStocking #PreparedFoods #produce #seafood #ShopRite #store #workers
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Expanding CT family-owned grocery store is hiring 200 people https://www.diningandcooking.com/us/3434/ #AllDepartments #bakery #Business #cashiers #CingariFamilyMarkets #connecticut #ConnecticutDining #ConnecticutFood #ConnecticutGroceryStores #ConnecticutRestaurants #CustomerService #Danbury #deli #expanding #food #GroceryClerks #hiring #job #JobFair #maintenance #meat #OvernightStocking #PreparedFoods #produce #seafood #ShopRite #store #workers
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How Do You Get Your First 100 Customers?
One of the most important milestones for any new business is getting its first customers.The first customer proves that someone is willing to exchange money for the value being offered. The tenth customer begins to validate the idea. The hundredth customer often signals that a business is gaining real traction.Yet for many entrepreneurs, getting those first one hundred customers feels like the hardest part of the journey.The challenge is understandable.Established businesses already have […]https://kierendaystudiosofficial.wordpress.com/2026/06/20/how-do-you-get-your-first-100-customers/
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#Bunnings Windsor Gardens has a lot to learn about customer service..
This morning, american accent girl "serving" couldn't even be bothered to acknowledge existence:
Me: "Hello"
Her: "Flybuys?" [Turns back to her coworker and continues chatting with him]
Me: "No, Hello..."
Her: "Cash or Card?" [Turns back to her coworker and continues chatting with him]
Me: "Card"
Her: [Shoves card reader towards me while continuing chatting with her coworker]
Her: [Hands receipt to me while continuing chatting with her coworker]
I don't care if your worker has the "major hots" for the guy working next to her, when you're serving a customer acknowledge and serve them.
Georgie-boy not happy! https://www.youtube.com/watch?v=aYMkEPgsSGQ
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I'll say this for #Bunnings #Parafield, they knew I had a bad back and offered to come collect the defective cooler to take back, they came 30mins ago & collected it from me in 39c heat, and sent me a full refund just now.
Much gratitude.
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🙋♀️ #FediHire me, please! Seeking a full-time entry/mid-level #remotejob. No sales or collections roles.
- Location: Raleigh, NC, US
- BA in Communication Media
- 6+ years self-employed as a transcript #proofreader
- 18+ years in #customerservice, including 9 years in ARI have an eagle eye for detail 🔍, can learn new procedures and software quickly, and excel 😉 at building and using #spreadsheets.
Boosts appreciated! 🙏
#FediJobs #GetFediHired #Jobs #JobSearch #RemoteJobs #OpenToWork
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The death of the customer service hotline
https://www.vox.com/23571375/no-call-center-phone-number-frontier-facebook
Companies often prioritize cost-savings over #customer #satisfaction when it comes to #CustomerService. They may eliminate call centers and substitute with #chatbots, but this can lead to a lack of #trust from customers who want the option to speak to a human. In turn, customers may become angry or frustrated, and start to use social media to complain.
#CX #HumanContact
