#customerservice — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #customerservice, aggregated by home.social.
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Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.
I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??
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Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.
I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??
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Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.
I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??
-
Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.
I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??
-
Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.
I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??
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'I worked at Aldi and there's reason cashiers scan shopping at rapid speed'
https://fed.brid.gy/r/https://www.mirror.co.uk/lifestyle/i-worked-aldi-theres-reason-37666286
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and basically, there's still no one to answer the phones - 🙄
Could #AI really wipe out humanity – six experts spell out the risks https://www.theguardian.com/technology/2026/sep/15/could-ai-really-wipe-out-humanity-and-hijack-the-internet
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and basically, there's still no one to answer the phones - 🙄
Could #AI really wipe out humanity – six experts spell out the risks https://www.theguardian.com/technology/2026/sep/15/could-ai-really-wipe-out-humanity-and-hijack-the-internet
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and basically, there's still no one to answer the phones - 🙄
Could #AI really wipe out humanity – six experts spell out the risks https://www.theguardian.com/technology/2026/sep/15/could-ai-really-wipe-out-humanity-and-hijack-the-internet
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and basically, there's still no one to answer the phones - 🙄
Could #AI really wipe out humanity – six experts spell out the risks https://www.theguardian.com/technology/2026/sep/15/could-ai-really-wipe-out-humanity-and-hijack-the-internet
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and basically, there's still no one to answer the phones - 🙄
Could #AI really wipe out humanity – six experts spell out the risks https://www.theguardian.com/technology/2026/sep/15/could-ai-really-wipe-out-humanity-and-hijack-the-internet
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⚡ 51% doanh nghiệp nhỏ đã áp dụng AI cho dịch vụ khách hàng, nhưng khảo sát AnswerConnect & OnePoll cho thấy 83% khách hàng vẫn muốn nói chuyện với con người. AI hữu ích, nhưng không thể thay thế sự nhiệt tình và hiểu biết của nhân viên. Bạn nghĩ sao? #AI #CustomerService #HumanTouch #KinhDoanh #KháchHàng #CôngNghệ
https://www.reddit.com/r/SaaS/comments/1qbngrt/83_of_customers_still_want_to_talk_to_a_real_human/
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Me: reads available documentation about whether #Brondell bidet seat will fit on my toilet, can't figure it out because of quirks about my toilet which aren't addressed in the documentation
Me: sends question about it to Brondell, with a photo of my toilet with the quirks I'm concerned about highlighted in the photo
Me: waits 4 days for a response
Brondell: responds by resending me all of the generic documentation I've already read, without answering my question
#customerService #fail
😡 🤬 😡 🤬 -
Me: reads available documentation about whether #Brondell bidet seat will fit on my toilet, can't figure it out because of quirks about my toilet which aren't addressed in the documentation
Me: sends question about it to Brondell, with a photo of my toilet with the quirks I'm concerned about highlighted in the photo
Me: waits 4 days for a response
Brondell: responds by resending me all of the generic documentation I've already read, without answering my question
#customerService #fail
😡 🤬 😡 🤬 -
Me: reads available documentation about whether #Brondell bidet seat will fit on my toilet, can't figure it out because of quirks about my toilet which aren't addressed in the documentation
Me: sends question about it to Brondell, with a photo of my toilet with the quirks I'm concerned about highlighted in the photo
Me: waits 4 days for a response
Brondell: responds by resending me all of the generic documentation I've already read, without answering my question
#customerService #fail
😡 🤬 😡 🤬 -
Me: reads available documentation about whether #Brondell bidet seat will fit on my toilet, can't figure it out because of quirks about my toilet which aren't addressed in the documentation
Me: sends question about it to Brondell, with a photo of my toilet with the quirks I'm concerned about highlighted in the photo
Me: waits 4 days for a response
Brondell: responds by resending me all of the generic documentation I've already read, without answering my question
#customerService #fail
😡 🤬 😡 🤬 -
Me: reads available documentation about whether #Brondell bidet seat will fit on my toilet, can't figure it out because of quirks about my toilet which aren't addressed in the documentation
Me: sends question about it to Brondell, with a photo of my toilet with the quirks I'm concerned about highlighted in the photo
Me: waits 4 days for a response
Brondell: responds by resending me all of the generic documentation I've already read, without answering my question
#customerService #fail
😡 🤬 😡 🤬 -
CallAI: Đột phá trong giao tiếp AI! Start-up này cung cấp trợ lý thoại AI cho dịch vụ khách hàng và gọi ra, tự động hóa tương tác giọng nói, tăng hiệu suất gọi, cải thiện trải nghiệm khách hàng. #AI #CallAI #CustomerService #KHCN #TríTuệNhânTạo
https://www.reddit.com/r/SaaS/comments/1puvqqg/callai_the_future_of_communication/
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Effective ways to use Scarcity and Urgency to make sales! Check it out!
#scarcity #urgency #sales #business #customerservice #blakedanielsmith #tital #limitedtime #lowstock #exclusiveaccess #flashsales #limitededition #socialproof #abandonedcart #top7 -
Effective ways to use Scarcity and Urgency to make sales! Check it out!
#scarcity #urgency #sales #business #customerservice #blakedanielsmith #tital #limitedtime #lowstock #exclusiveaccess #flashsales #limitededition #socialproof #abandonedcart #top7 -
Effective ways to use Scarcity and Urgency to make sales! Check it out!
#scarcity #urgency #sales #business #customerservice #blakedanielsmith #tital #limitedtime #lowstock #exclusiveaccess #flashsales #limitededition #socialproof #abandonedcart #top7
