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#customerservice — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customerservice, aggregated by home.social.

  1. Customer support is not a cost center; it's a research lab. Every complaint is a feature request or a bug report in disguise.

    #customerservice #productdev #startup #growth #userfeedback #business

  2. Customer support is not a cost center; it's a research lab. Every complaint is a feature request or a bug report in disguise.

    #customerservice #productdev #startup #growth #userfeedback #business

  3. Customer support is not a cost center; it's a research lab. Every complaint is a feature request or a bug report in disguise.

    #customerservice #productdev #startup #growth #userfeedback #business

  4. Customer support is not a cost center; it's a research lab. Every complaint is a feature request or a bug report in disguise.

    #customerservice #productdev #startup #growth #userfeedback #business

  5. The customer isn’t always right. At least according to Lufthansa’s viral complaint clapback.

    Lufthansa’s sarcastic reply to a customer got more than 15 million views before it apologized. While other airlines…
    #Germany #DE #Europe #EU #Europa #Lufthansa #customerrelations #Customerservice #socialmediaplatforms
    europesays.com/germany/98679/

  6. RE: ohai.social/@TarkabarkaHolgy/1

    Oh, the number of times we would have liked to announce something like this in the libraries.

    #CustomerService