#customerservice — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #customerservice, aggregated by home.social.
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🎉🚫 When #Google flicks the switch, #Poland is left spinning like a confused hamster in a broken wheel. The article is a #Kafkaesque maze of customer service ping-pong, where Google's mysterious address is harder to find than Waldo in a snowstorm! 🕵️♂️📪
https://dossier.reasoner.pl/artykul/ #CustomerService #Confusion #HamsterWheel #HackerNews #ngated -
FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService
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FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService
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FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService
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FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService
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FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. https://ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService
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WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s
#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce -
WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s
#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce -
WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: https://wix.to/q8riS5s
#AI
#WhatsApp
#Automation
#CustomerService
#ConversationalCommerce -
Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://fed.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
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ICYMI: Salesforce agents gain a runtime that pursues goals over weeks, not chats: Seven prebuilt agents cover sales, service, commerce and back office, with six generally available and outbound seller Hunter held in pilot until November. https://ppc.land/salesforce-agents-gain-a-runtime-that-pursues-goals-over-weeks-not-chats/ #Salesforce #SalesAutomation #CRM #DigitalMarketing #CustomerService
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“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
"To serve you better, we're removing these channels from your TV package, increasing the monthly price, and reducing the TV+internet bundling discount by $5."
#SaskTel #CableCompany #TelephoneCompany #TelCo #service #CustomerService #SK #Canada
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Dimalukan dan dipersalahkan atas imbasan QR yang rosak—kemudian terpaksa turun dari bas, tak sampai ke destinasi. Teknologi sepatutnya memberi manfaat kepada kita, bukan memalukan kita.
https://the-kalvin.pckt.blog/chaos-qr-di-bas-merah-jambu-pscefky
#blog #writing #essay #sabah #malaysia #bus #bas #publictransport #transport #commute #techfail #frustration #customerservice #urbanlife
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[MS] Embarrassed and blamed for a faulty QR scan—then forced off the bus. Technology should serve us, not shame us.
https://the-kalvin.pckt.blog/chaos-qr-di-bas-merah-jambu-pscefky
#blog #writing #essay #sabah #malaysia #bus #bas #publictransport #transport #commute #techfail #frustration #customerservice #urbanlife #dailycommute
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Why Are Small Businesses Winning in the Age of Artificial Intelligence?
For decades, large businesses had advantages that smaller companies could only dream about.They had larger marketing budgets.They had bigger teams.They had dedicated departments for design, finance, customer service, software development, and operations.Small businesses often struggled to compete because they simply did not have the same resources.Today, that advantage is beginning to shrink.Artificial intelligence is helping level the playing field, allowing small businesses to operate more […] -
How Can Small Businesses Use AI Without Replacing People?
Artificial intelligence has quickly become one of the most talked-about technologies in business.Every week, new AI tools promise to save time, reduce costs, and improve productivity. Headlines often focus on automation replacing jobs, leading many business owners to wonder whether adopting AI means reducing the importance of people.The reality is much more balanced.For most small businesses, artificial intelligence is at its best when it supports people rather than replaces them.This raises […] -
How Will AI Change Small Businesses Over the Next Five Years?
Artificial intelligence is already changing the way businesses operate, but many experts believe the most significant changes have not happened yet.Over the next five years, AI is expected to become deeply integrated into everyday business activities. Tasks that currently require manual effort may become automated, workflows may become faster, and entrepreneurs may gain access to capabilities that were previously available only to large organizations with substantial budgets.For small […] -
Have to give a big shout out to #CityLink on the Dublin Airport to Galway to Dublin City line. Amazing customer service as they switched our Bus for the half an hour later one due to the flight having just landed. Then they managed to get us to Dublin on an earlier bus Saturday saving us a load of time. #mastodaoine #customerservice I don't assume these things will happen so very nice when they can help :)
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Warning to all Apple Card holders: If you accidentally overpay your bill, there is no way to cancel it — and they will refuse to refund you. Here's my experience:
#AppleCard #Apple #GoldmanSachs #CustomerService #FinTech #CreditCards #ConsumerRights #AppleFail
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Warning to all Apple Card holders: If you accidentally overpay your bill, there is no way to cancel it — and they will refuse to refund you. Here's my experience:
#AppleCard #Apple #GoldmanSachs #CustomerService #FinTech #CreditCards #ConsumerRights #AppleFail
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Warning to all Apple Card holders: If you accidentally overpay your bill, there is no way to cancel it — and they will refuse to refund you. Here's my experience:
#AppleCard #Apple #GoldmanSachs #CustomerService #FinTech #CreditCards #ConsumerRights #AppleFail
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Warning to all Apple Card holders: If you accidentally overpay your bill, there is no way to cancel it — and they will refuse to refund you. Here's my experience:
#AppleCard #Apple #GoldmanSachs #CustomerService #FinTech #CreditCards #ConsumerRights #AppleFail
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Warning to all Apple Card holders: If you accidentally overpay your bill, there is no way to cancel it — and they will refuse to refund you. Here's my experience:
#AppleCard #Apple #GoldmanSachs #CustomerService #FinTech #CreditCards #ConsumerRights #AppleFail
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Klarna's brilliant plan: 🤖✨ #AI for customer service... until they needed humans 🧑💻🙄 again because, surprise, robots can't handle "human" problems. Who knew that people might prefer talking to other people? 🤷♂️ #InnovationFail
https://www.customerexperiencedive.com/news/klarna-reinvests-human-talent-customer-service-AI-chatbot/747586/ #Klarna #CustomerService #HumanTouch #InnovationFail #TechnologyTrends #HackerNews #ngated -
My heart is overflowing! 🐈⬛🌈🖤 #Chewy — the online pet store — sent me flowers in honor of sweet Spanky’s passing last month AND refunded the expensive case of prescription wet food I had sitting unopened in the cabinet. What incredible #Empathy in #CustomerService.
Here, Wamba looks up at the beautiful arrangement in loving memory of her brother.
#CatsOfMastodon #Catsodon #PetGrief #Grief #WritersFamiliar #FelineFamiliar #Gattara #CatMom #WambaForever #Caliby
