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#customerservice — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customerservice, aggregated by home.social.

  1. I love good customer service. The 'handle' broke on my Niche Zero's on/off switch. I emailed them asking if they could let me know the switch model so I could order it and self fix.

    They responded the same day saying I could order the PCB with the switch on for £14. A couple of days later and my 7 year old grinder is as good as new.

  2. 🎉🚫 When #Google flicks the switch, #Poland is left spinning like a confused hamster in a broken wheel. The article is a #Kafkaesque maze of customer service ping-pong, where Google's mysterious address is harder to find than Waldo in a snowstorm! 🕵️‍♂️📪
    dossier.reasoner.pl/artykul/ #CustomerService #Confusion #HamsterWheel #HackerNews #ngated

  3. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  4. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  5. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  6. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  7. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  8. WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: wix.to/q8riS5s





  9. WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: wix.to/q8riS5s

    #AI
    #WhatsApp
    #Automation
    #CustomerService
    #ConversationalCommerce

  10. WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: wix.to/q8riS5s

    #AI
    #WhatsApp
    #Automation
    #CustomerService
    #ConversationalCommerce

  11. Sierra Signs SoftBank as Exclusive Japan Partner Amid CEO’s $5 Trillion AI Bet

    The Gist Sierra lands a Japanese giant. Sierra AI has been named the exclusive sales partner for its…
    #EuropeSays #Japan #JP #conversationalai #customerexperience #customerservice #customersupport #news #Nihon #sierra #SoftBank
    europesays.com/japan/58121/

  12. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    Why Are Small Businesses Winning in the Age of Artificial Intelligence?

    For decades, large businesses had advantages that smaller companies could only dream about.They had larger marketing budgets.They had bigger teams.They had dedicated departments for design, finance, customer service, software development, and operations.Small businesses often struggled to compete because they simply did not have the same resources.Today, that advantage is beginning to shrink.Artificial intelligence is helping level the playing field, allowing small businesses to operate more […]

    kierendaystudiosofficial.wordp

  13. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    How Can Small Businesses Use AI Without Replacing People?

    Artificial intelligence has quickly become one of the most talked-about technologies in business.Every week, new AI tools promise to save time, reduce costs, and improve productivity. Headlines often focus on automation replacing jobs, leading many business owners to wonder whether adopting AI means reducing the importance of people.The reality is much more balanced.For most small businesses, artificial intelligence is at its best when it supports people rather than replaces them.This raises […]

    kierendaystudiosofficial.wordp

  14. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    How Will AI Change Small Businesses Over the Next Five Years?

    Artificial intelligence is already changing the way businesses operate, but many experts believe the most significant changes have not happened yet.Over the next five years, AI is expected to become deeply integrated into everyday business activities. Tasks that currently require manual effort may become automated, workflows may become faster, and entrepreneurs may gain access to capabilities that were previously available only to large organizations with substantial budgets.For small […]

    kierendaystudiosofficial.wordp

  15. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    How Do You Get Your First 100 Customers?

    One of the most important milestones for any new business is getting its first customers.The first customer proves that someone is willing to exchange money for the value being offered. The tenth customer begins to validate the idea. The hundredth customer often signals that a business is gaining real traction.Yet for many entrepreneurs, getting those first one hundred customers feels like the hardest part of the journey.The challenge is understandable.Established businesses already have […]

    kierendaystudiosofficial.wordp

  16. Ah, the Department of Homeland Security—a bastion of efficiency and customer service—has decided to "almost" stop granting green cards. 🚫📜 So basically, they're doing what they've always done but with a new coat of red tape. 🎨🔴 Welcome to the bureaucratic Twilight Zone, where nothing changes except the excuses! 🙄✨
    cato.org/blog/dhs-quits-granti #DHS #GreenCards #Bureaucracy #RedTape #TwilightZone #CustomerService #HackerNews #ngated

  17. 🔧 Khi đội ngũ mở rộng, yêu cầu hỗ trợ lan tỏa qua email, chat, form… Bạn thường tập trung mọi kênh sớm hay chờ đến khi hỗ trợ trở nên rắc rối? Chúng tôi đang xây dựng Service Desk thống nhất, tập trung vào visibility, automation & workflow đơn giản. Muốn nghe kinh nghiệm thực tế của mọi người! #Support #CustomerService #SaaS #HỗTrợ #DịchVụ #QuảnLý #TeamGrowth

    reddit.com/r/SaaS/comments/1qj

  18. Trong một tình huống khách phàn nàn trên Twitter vì sai thông tin, chúng tôi trả lời công khai, nhận lỗi, giải thích nguyên nhân và biện pháp khắc phục. Sự minh bạch đã khiến khách ngạc nhiên, thu hút 3 khách hàng mới. Khi gặp chỉ trích, hãy sở hữu lỗi thay vì trốn tránh. #Transparency #MinhBạch #CustomerService #DịchVụ #Support

    reddit.com/r/SaaS/comments/1qh

  19. Why do people call #customerService Centers to verbally harass #workers and #CustomerServiceAgents ?

    I understand with your some services you feel heated but why should any of my colleagues be called stupid or disgusting for simply asking the person 1 time to repeat their phone number to find their account? Especially when they're in the BEST disposition to help?

    I get we work w/ the elderly population but the abuse to phone agents in the US is incredible. #Fediverse is it like this globally?

  20. My heart is overflowing! 🐈‍⬛🌈🖤 #Chewy — the online pet store — sent me flowers in honor of sweet Spanky’s passing last month AND refunded the expensive case of prescription wet food I had sitting unopened in the cabinet. What incredible #Empathy in #CustomerService.

    Here, Wamba looks up at the beautiful arrangement in loving memory of her brother.

    #CatsOfMastodon #Catsodon #PetGrief #Grief #WritersFamiliar #FelineFamiliar #Gattara #CatMom #WambaForever #Caliby

  21. My heart is overflowing! 🐈‍⬛🌈🖤 #Chewy — the online pet store — sent me flowers in honor of sweet Spanky’s passing last month AND refunded the expensive case of prescription wet food I had sitting unopened in the cabinet. What incredible #Empathy in #CustomerService.

    Here, Wamba looks up at the beautiful arrangement in loving memory of her brother.

    #CatsOfMastodon #Catsodon #PetGrief #Grief #WritersFamiliar #FelineFamiliar #Gattara #CatMom #WambaForever #Caliby

  22. My heart is overflowing! 🐈‍⬛🌈🖤 #Chewy — the online pet store — sent me flowers in honor of sweet Spanky’s passing last month AND refunded the expensive case of prescription wet food I had sitting unopened in the cabinet. What incredible #Empathy in #CustomerService.

    Here, Wamba looks up at the beautiful arrangement in loving memory of her brother.

    #CatsOfMastodon #Catsodon #PetGrief #Grief #WritersFamiliar #FelineFamiliar #Gattara #CatMom #WambaForever #Caliby

  23. My heart is overflowing! 🐈‍⬛🌈🖤 #Chewy — the online pet store — sent me flowers in honor of sweet Spanky’s passing last month AND refunded the expensive case of prescription wet food I had sitting unopened in the cabinet. What incredible #Empathy in #CustomerService.

    Here, Wamba looks up at the beautiful arrangement in loving memory of her brother.

    #CatsOfMastodon #Catsodon #PetGrief #Grief #WritersFamiliar #FelineFamiliar #Gattara #CatMom #WambaForever #Caliby

  24. My heart is overflowing! 🐈‍⬛🌈🖤 #Chewy — the online pet store — sent me flowers in honor of sweet Spanky’s passing last month AND refunded the expensive case of prescription wet food I had sitting unopened in the cabinet. What incredible #Empathy in #CustomerService.

    Here, Wamba looks up at the beautiful arrangement in loving memory of her brother.

    #CatsOfMastodon #Catsodon #PetGrief #Grief #WritersFamiliar #FelineFamiliar #Gattara #CatMom #WambaForever #Caliby