#customerservice — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #customerservice, aggregated by home.social.
-
Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
-
Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
-
Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
-
Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://fed.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
-
Beat mid-contract bill hikes with rival network's £4.90 SIM and frozen prices
https://web.brid.gy/r/https://www.mirror.co.uk/tech/beat-mid-contract-bill-hikes-37648208
-
ICYMI: Salesforce agents gain a runtime that pursues goals over weeks, not chats: Seven prebuilt agents cover sales, service, commerce and back office, with six generally available and outbound seller Hunter held in pilot until November. https://ppc.land/salesforce-agents-gain-a-runtime-that-pursues-goals-over-weeks-not-chats/ #Salesforce #SalesAutomation #CRM #DigitalMarketing #CustomerService
-
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
“ #Customerservice encounters are becoming Kafkaesque adventures that leave us feeling powerless. All while #A.I.slop is filling inboxes and #socialmedia feeds and A.I.-enabled #scams seek relentlessly to trick us.” www.nytimes.com/2026/09/10/o... #AI
Opinion | Big Tech Fooled Amer... -
I’m starting to notice a trend. I have to arrange something online (e.g., book redelivery or report damaged item), it doesn’t work and I have to make a phone call but I’m on hold forever…
#customerservice -
Expanding CT family-owned grocery store is hiring 200 people https://www.diningandcooking.com/us/3434/ #AllDepartments #bakery #Business #cashiers #CingariFamilyMarkets #connecticut #ConnecticutDining #ConnecticutFood #ConnecticutGroceryStores #ConnecticutRestaurants #CustomerService #Danbury #deli #expanding #food #GroceryClerks #hiring #job #JobFair #maintenance #meat #OvernightStocking #PreparedFoods #produce #seafood #ShopRite #store #workers
-
Expanding CT family-owned grocery store is hiring 200 people https://www.diningandcooking.com/us/3434/ #AllDepartments #bakery #Business #cashiers #CingariFamilyMarkets #connecticut #ConnecticutDining #ConnecticutFood #ConnecticutGroceryStores #ConnecticutRestaurants #CustomerService #Danbury #deli #expanding #food #GroceryClerks #hiring #job #JobFair #maintenance #meat #OvernightStocking #PreparedFoods #produce #seafood #ShopRite #store #workers
-
Expanding CT family-owned grocery store is hiring 200 people https://www.diningandcooking.com/us/3434/ #AllDepartments #bakery #Business #cashiers #CingariFamilyMarkets #connecticut #ConnecticutDining #ConnecticutFood #ConnecticutGroceryStores #ConnecticutRestaurants #CustomerService #Danbury #deli #expanding #food #GroceryClerks #hiring #job #JobFair #maintenance #meat #OvernightStocking #PreparedFoods #produce #seafood #ShopRite #store #workers
-
Expanding CT family-owned grocery store is hiring 200 people https://www.diningandcooking.com/us/3434/ #AllDepartments #bakery #Business #cashiers #CingariFamilyMarkets #connecticut #ConnecticutDining #ConnecticutFood #ConnecticutGroceryStores #ConnecticutRestaurants #CustomerService #Danbury #deli #expanding #food #GroceryClerks #hiring #job #JobFair #maintenance #meat #OvernightStocking #PreparedFoods #produce #seafood #ShopRite #store #workers
-
Hotel Staff Give Girl’s Lost Plushie the VIP Treatment Before Sending Her Home with a Note (LOOK)
-
Hotel Staff Give Girl’s Lost Plushie the VIP Treatment Before Sending Her Home with a Note (LOOK)
-
Hotel Staff Give Girl’s Lost Plushie the VIP Treatment Before Sending Her Home with a Note (LOOK)
-
Hotel Staff Give Girl’s Lost Plushie the VIP Treatment Before Sending Her Home with a Note (LOOK)
-
Hotel Staff Give Girl’s Lost Plushie the VIP Treatment Before Sending Her Home with a Note (LOOK)
-
Watch Now: https://zurl.co/4VjOE
Integrating Salesforce with Agentforce for Auto-Replies | Complete Salesforce Tutorial
#Salesforce #Agentforce #SalesforceAgentforce #SalesforceAI #SalesforceIntegration #AutoReplies #AIAgents #CustomerService #CRM #SalesforceAutomation #GenerativeAI #AIForBusiness #SalesforceTutorial #SalesforceTraining #Automation -
OpenAI says my prepaid credits were consumed, refuses to show any record
Comments: https://news.ycombinator.com/item?id=49188980
#HackerNews #OpenAI #Prepaid #Credits #CustomerService #Transparency #Issues
-
Sure, i guess…. #customerservice #fail #ticketmaster
-
Why Are Small Businesses Winning in the Age of Artificial Intelligence?
For decades, large businesses had advantages that smaller companies could only dream about.They had larger marketing budgets.They had bigger teams.They had dedicated departments for design, finance, customer service, software development, and operations.Small businesses often struggled to compete because they simply did not have the same resources.Today, that advantage is beginning to shrink.Artificial intelligence is helping level the playing field, allowing small businesses to operate more […] -
How Can Small Businesses Use AI Without Replacing People?
Artificial intelligence has quickly become one of the most talked-about technologies in business.Every week, new AI tools promise to save time, reduce costs, and improve productivity. Headlines often focus on automation replacing jobs, leading many business owners to wonder whether adopting AI means reducing the importance of people.The reality is much more balanced.For most small businesses, artificial intelligence is at its best when it supports people rather than replaces them.This raises […] -
How Will AI Change Small Businesses Over the Next Five Years?
Artificial intelligence is already changing the way businesses operate, but many experts believe the most significant changes have not happened yet.Over the next five years, AI is expected to become deeply integrated into everyday business activities. Tasks that currently require manual effort may become automated, workflows may become faster, and entrepreneurs may gain access to capabilities that were previously available only to large organizations with substantial budgets.For small […] -
How Do You Get Your First 100 Customers?
One of the most important milestones for any new business is getting its first customers.The first customer proves that someone is willing to exchange money for the value being offered. The tenth customer begins to validate the idea. The hundredth customer often signals that a business is gaining real traction.Yet for many entrepreneurs, getting those first one hundred customers feels like the hardest part of the journey.The challenge is understandable.Established businesses already have […]https://kierendaystudiosofficial.wordpress.com/2026/06/20/how-do-you-get-your-first-100-customers/
-
How Can Small Businesses Use AI to Grow Faster?
Artificial intelligence is no longer a technology reserved for large corporations with massive budgets. In 2026, small businesses have access to AI tools that would have seemed impossible just a few years ago. What was once expensive and complex is now becoming affordable, accessible, and increasingly easy to use.As a result, many business owners are asking an important question. How can small businesses use AI to grow faster?The answer begins with understanding what artificial intelligence […] -
@beersofmastodon Props to Tavour, I got a customer service reply this morning and they’ve made things right!
If anyone needs a referral code let me know 😎
-
Weekly output: 5G platforms, AI in financial services, AI and supply chains, Kamala Harris on AI, AI infrastructure, Gmail’s AI calendar integration, Android 16, AI and information security
It’s a rare week when my work doesn’t touch on AI at all, but moderating panels at a conference devoted to that subject–and writing up two other talks there–helped ensure that AI figured in all but two of the items below.
3/10/2025: Practical means profitable: Telco talk about building services on 5G’s framework, Light Reading
My MWC Barcelona coverage for outside clients closed out with this writeup for this trade-pub client–my first there in a few months–of a panel in which telco executives talked about how they were building new lines of business on their 5G platforms.
Patreon readers, however, got one more post about MWC in which I shared three other highlights from the show.
3/10/2025: Banking on AI for personalized customer experiences, HumanX
The first panel I did at this conference–in Las Vegas for its first year, moving to San Francisco next year–had me quizzing Better.com’s Vishal Garg, Clearcover’s Kyle Nakatsuji, Honeybook’s Colleen Stauffer, Sunrise AI’s Deepak Shrivastava and S&P Global’s Bhavesh Dayalji about how they see AI changing customer service.
3/10/2025: AI-powered supply chains: From farm to table and beyond, HumanX
Since this panel–featuring Altana’s Peter Swartz, Fusion Fund’s Lu Zhang and Choco AI’s Daniel Khachab–focused on agriculture, I opened it by telling the audience that I found the subject particularly interesting because I eat food.
3/11/2025: Kamala Harris Urges Those Working on AI to Consider Trust, Empathy, PCMag
The former vice president–whom I last saw in person in October from much farther away–was a late addition to the conference agenda. I hustled to get from the airport to the conference hotel, check in, drop by bag and get over to the event in time to get a seat in the third row for the Sunday-evening program that ended with Harris.
3/11/2025: Rethinking infrastructure: Custom solutions for the AI era, HumanX
My big takeaway from the conversation I had onstage with Sid Sheth of d-Matrix and Ami Badani of Arm: Industry hype about AGI (“artificial general intelligence” that could replicate a human brain) is a distraction, and not a particularly helpful one at that.
3/11/2025: Gmail Gets AI Calendar Feature That Apple Added to Its Mail App in 2007, PCMag
I missed this Google announcement Monday but had to write about it once I realized that the feature Google touts as an AI advancement is something that Apple delivered with plain old software in Mac OS X Leopard 18 years ago.
3/13/2025: Android 16 Inches Toward a Launch With Accessibility-Focused Third Beta Release, PCMag
Google PR gave me an advance on the news of third beta release of Android 16.
3/14/2025: Ex-Facebook CISO Warns: 95% of Bugs in Your AI System Haven’t Been Invented Yet, PCMag
I always learn something when Alex Stamos talks about information security, and I was happy to share that with PCMag readers.
#5G #AI #AIInfrastructure #AlexStamos #Android16 #AppleDataDetectors #Barcelona #customerService #cx #dataCenters #GoogleGemini #HumanX #informationSecurity #infosec #KamalaHarris #LasVegas #MacOSXLeopard #MWC #MWC2025 #supplyChains #Vegas
-
🚀 Discover how AI startups are transforming customer service with ChatGPT! Say hello to instant, efficient, and personalized support. 💬
https://boldlyblogged.blogspot.com/2025/02/harnessing-power-of-chatgpt-how-ai.html
#AI #CustomerService #ChatGPT #Innovation #TechTrends2025 -
Props to #Sharkninja's #customerService.
The power cord of the vacuum got ruined so they sent a new pod without charging us.
We were struggling with the cord being on the wrong side of the vacuum compared to their older models, it takes an adjustment. It's also incredibly stiff and doesn't flex well. They sent us a wireless one in place of the corded model without charge.
Then, a separate item (but placed as part of the original order) hadn't arrived, but the courier had marked the wrong thing as delivered in the first place causing all sorts of confusion.
A few explanatory emails, boom. They've sent out a replacement for the lost item. NO fuss, no quibble.
That's the sort of customer service I can get behind. -
Handcuffed
We just had a really frustrating issue come up at work. The customer had access to their system locked down hard, for perfectly valid and acceptable reasons. They had issues with applications crashing and we couldn’t get in to see what happened. There were a slew of people from my company, the hardware vendor, and the customer on a conference call and we were all totally stumped. Then one of our tech guys and one of the tech guys from the hardware vendor started hammering away at it and they figured it out.
Sometimes this software support stuff can be incredibly frustrating, but when those frustrating moments get resolved… oh man is that satisfying. Even in a case like this where the folks who support my application ended up being innocent bystanders (the issue and the fix ended up having zero to do with us) it is still immensely satisfying.
Huge tip of the hat to the two guys who eventually worked it all out. As the commercials used to say, it’s Miller time*.
*It’s not Miller time for me. I don’t drink. The sentiment still works though.
#conferenceCall #customerService #customerSupport #frustration #satisfaction #satisfied #software #tech #technology #work
-
Well this sounds potentially horrid. Of course I'm going to go to an employee I know that gives good service, and heaven forbid, interact with more. We're rapidly expanding from expecting service staff to act like robots to having customers act like robots too.
#AI #missioncreep #customerservice #theftprevention
Facial Recognition That Tracks Suspicious Friendliness Is Coming to a Store Near You https://gizmodo.com/facial-recognition-that-tracks-suspicious-friendliness-is-coming-to-a-store-near-you-2000519190?utm_source=pocket-newtab-en-us
-
How CitizenShipper Uses Community to Catapult Their Company Forward - The need for community is hardwired into the human psyche. It’s why most people en... - https://readwrite.com/citizenshipper-uses-community/ #customerfulfillment #businessinnovation #communitybuilding #customerservice #customerloyalty #citizenshipper #branding #shipping