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#customerexperience — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customerexperience, aggregated by home.social.

  1. Every ticket, every outage notice, every upgrade window is a service experience whether anyone designed it or not. An AI support layer does not change that. It changes the volume and the tone of the default.

    #AI #CustomerExperience #ITLeadership #ServiceDesign #Operations

  2. Every ticket, every outage notice, every upgrade window is a service experience whether anyone designed it or not. An AI support layer does not change that. It changes the volume and the tone of the default.

    #AI #CustomerExperience #ITLeadership #ServiceDesign #Operations

  3. Every ticket, every outage notice, every upgrade window is a service experience whether anyone designed it or not. An AI support layer does not change that. It changes the volume and the tone of the default.

    #AI #CustomerExperience #ITLeadership #ServiceDesign #Operations

  4. Every ticket, every outage notice, every upgrade window is a service experience whether anyone designed it or not. An AI support layer does not change that. It changes the volume and the tone of the default.

    #AI #CustomerExperience #ITLeadership #ServiceDesign #Operations