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#customerexperience — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customerexperience, aggregated by home.social.

  1. Would you pay Rs 4,200 an hour to have someone scratch your back? This Chinese entrepreneur has made it a business

    What if the one thing you need to relax after a stressful day is not a massage, but…
    #NewsBeep #News #Entrepreneurship #AU #Australia #Business #Chinawellnessindustry #Customerexperience #itchreliefservice #itch-scratchingbusinessmodel #professionalitch-scratching #Suma #unconventionalrelaxationmethods #urbanstressrelief #ZhangXiaoqiao
    newsbeep.com/au/880682/

  2. Would you pay Rs 4,200 an hour to have someone scratch your back? This Chinese entrepreneur has made it a business

    What if the one thing you need to relax after a stressful day is not a massage, but…
    #NewsBeep #News #Entrepreneurship #AU #Australia #Business #Chinawellnessindustry #Customerexperience #itchreliefservice #itch-scratchingbusinessmodel #professionalitch-scratching #Suma #unconventionalrelaxationmethods #urbanstressrelief #ZhangXiaoqiao
    newsbeep.com/au/880682/

  3. Kinney Drugs' AI phone assistant was such a colossal #flop 🤖🤦‍♀️ that it made customers yearn for the good old days of "Press 1 for frustration." Apparently, the robot was better at creating chaos than solving problems—who knew artificial intelligence could be so unintelligent? 😂
    wcax.com/2026/08/07/kinney-dru #KinneyDrugs #AIassistant #CustomerExperience #TechFails #Humor #HackerNews #ngated

  4. Kinney Drugs' AI phone assistant was such a colossal #flop 🤖🤦‍♀️ that it made customers yearn for the good old days of "Press 1 for frustration." Apparently, the robot was better at creating chaos than solving problems—who knew artificial intelligence could be so unintelligent? 😂
    wcax.com/2026/08/07/kinney-dru #KinneyDrugs #AIassistant #CustomerExperience #TechFails #Humor #HackerNews #ngated

  5. Kinney Drugs' AI phone assistant was such a colossal #flop 🤖🤦‍♀️ that it made customers yearn for the good old days of "Press 1 for frustration." Apparently, the robot was better at creating chaos than solving problems—who knew artificial intelligence could be so unintelligent? 😂
    wcax.com/2026/08/07/kinney-dru #KinneyDrugs #AIassistant #CustomerExperience #TechFails #Humor #HackerNews #ngated

  6. Kinney Drugs' AI phone assistant was such a colossal #flop 🤖🤦‍♀️ that it made customers yearn for the good old days of "Press 1 for frustration." Apparently, the robot was better at creating chaos than solving problems—who knew artificial intelligence could be so unintelligent? 😂
    wcax.com/2026/08/07/kinney-dru #KinneyDrugs #AIassistant #CustomerExperience #TechFails #Humor #HackerNews #ngated

  7. Kinney Drugs' AI phone assistant was such a colossal #flop 🤖🤦‍♀️ that it made customers yearn for the good old days of "Press 1 for frustration." Apparently, the robot was better at creating chaos than solving problems—who knew artificial intelligence could be so unintelligent? 😂
    wcax.com/2026/08/07/kinney-dru #KinneyDrugs #AIassistant #CustomerExperience #TechFails #Humor #HackerNews #ngated

  8. My experience using Chinese Taobao taught me this: when a company gets big enough, it can use AI to brush people off and simply ignore the problems.

    (Note: content is translated by ChatGPT.)

    #Taobao #CustomerService #AI #CustomerExperience #ConsumerRights #OnlineShopping #TechSupport #UserExperience

  9. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    How Do You Build an Ecommerce Business That Keeps Customers Coming Back?

    Starting an ecommerce business has never been easier.Launching a store can now take hours instead of months. Entrepreneurs have access to powerful website builders, online payment systems, print-on-demand suppliers, digital product platforms, and global shipping networks.The challenge is no longer opening a store.The challenge is building a business that customers return to again and again.This raises an important question.How do you build an ecommerce business that keeps customers coming […]

    kierendaystudiosofficial.wordp

  10. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    How Do You Build Brand Trust When Nobody Knows Your Business?

    Every successful business started with the same challenge.Nobody knew it existed.Before customers, before sales, and before recognition, every company had to earn trust from people who had never heard its name before.This is one of the biggest obstacles facing new entrepreneurs.Why would someone choose a business with no reputation when established competitors already exist?The answer is that trust is not built overnight.It is built through many small actions that demonstrate reliability, […]

    kierendaystudiosofficial.wordp

  11. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    Why Are Small Businesses Winning in the Age of Artificial Intelligence?

    For decades, large businesses had advantages that smaller companies could only dream about.They had larger marketing budgets.They had bigger teams.They had dedicated departments for design, finance, customer service, software development, and operations.Small businesses often struggled to compete because they simply did not have the same resources.Today, that advantage is beginning to shrink.Artificial intelligence is helping level the playing field, allowing small businesses to operate more […]

    kierendaystudiosofficial.wordp

  12. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    Why Are Simplicity and Focus Becoming the Biggest Competitive Advantages?

    Modern business has a complexity problem.Every day, entrepreneurs are presented with new tools, new platforms, new marketing strategies, new technologies, and new opportunities. Social media platforms demand attention. Artificial intelligence tools promise productivity gains. Software subscriptions multiply. Notifications never stop.As a result, many business owners feel overwhelmed.The common assumption is that success comes from doing more.More platforms.More products.More services.More […]

    kierendaystudiosofficial.wordp

  13. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    Why Are Communities Becoming More Valuable Than Audiences?

    For many years, building an audience was considered one of the most important goals in business.The logic was simple.More followers meant more visibility.More visibility meant more opportunities.More opportunities meant more growth.This approach helped countless creators, entrepreneurs, and businesses build successful brands online.Today, however, another trend is emerging.Communities are becoming increasingly valuable.Many business owners are discovering that a smaller, highly engaged […]

    kierendaystudiosofficial.wordp

  14. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    What Businesses Will Still Exist 20 Years From Now?

    Artificial intelligence is advancing rapidly.Automation is changing industries.New technologies appear every year.Entire business models can emerge and disappear within a decade.With so much change happening, many entrepreneurs are asking an important question.What businesses will still exist twenty years from now?The answer may seem obvious at first.Most people assume the future belongs entirely to technology companies and artificial intelligence. While technology will certainly play a major […]

    kierendaystudiosofficial.wordp

  15. KDS Foundation @kierendaystudiosofficial.wordpress.com@kierendaystudiosofficial.wordpress.com ·

    How Can Small Businesses Compete With Bigger Brands?

    One of the biggest concerns many entrepreneurs have is competition.Large companies often have bigger budgets, larger teams, stronger brand recognition, and access to resources that smaller businesses simply cannot match. Looking at these advantages, it is easy to assume that small businesses are at a disadvantage.However, history shows that small businesses can compete very effectively against larger brands.In some cases, they can even outperform them.The reason is that size is not always the […]

    kierendaystudiosofficial.wordp

  16. Voice Bot Development: The Ultimate Guide for 2026

    Voice bots are transforming customer interactions with AI-powered, natural voice conversations. Discover how voice bot development works, the best technologies to use, key business applications, and how to choose the right development partner for your project.

    🔗 lemolite.com/blog/voice-bot-de

    #VoiceBotDevelopment #VoiceAI #ConversationalAI #AIDevelopment #VoiceAssistantDevelopment #ChatbotDevelopment #ArtificialIntelligence #BusinessAutomation #CustomerExperience #LemoliteTechnologies #DigitalTransformation #AIInnovation #AutomationTechnology #TechTrends2026 #MachineLearning

  17. 𝗦𝗼𝗺𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗟𝗼𝘃𝗲 𝗗𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴. 𝗢𝘁𝗵𝗲𝗿𝘀 𝗝𝘂𝘀𝘁 𝗪𝗮𝗻𝘁 𝗧𝗼 𝗕𝘂𝘆.

    And honestly? Your store should work perfectly for both.

    With 𝗜𝗻𝗸𝘆𝗕𝗮𝘆’𝘀 Buy Blank feature, customers can skip the customization process and purchase products instantly, without unnecessary steps.

    This way, your store provides:
    ✔️Simple experience.
    ✔️Less friction.
    ✔️Faster checkout.

    #InkyBay #BuyBlank #ProductCustomization #CustomerExperience #ShopifyApps #eCommerceGrowth

  18. Top-Notch Support Isn’t Claimed. It’s Earned!
    And moments like this prove it. ✊

    We don’t aim to just “assist.” We aim to make things work for you.
    ✔️Every question matters.
    ✔️Every issue gets attention.
    ✔️Every merchant gets real support.

    Because that’s how real partnerships are built.

    Join the InkyBay community and experience it firsthand. Start your 21-day free trial today!

    #InkyBay #CustomerSupport #CustomerExperience #CustomerSuccess #ShopifyApps #eCommerce #SaaS

  19. Weekly output: teens + AI chatbots, Android updates, Trump on data-center energy use, Archer + Starlink, balcony solar, customer feedback, CDA 230 + AI, Bluetooth updates

    BARCELONA–It’s a treat to be able to start off a post with this dateline. This is the 13th trip that’s afforded me that opportunity and the 12th involving MWC. But this trip isn’t like the ones before it in one way; on my way across the Atlantic, my country started a war of choice because the president felt like it. The world is better without Iran’s worthless, murdering theocrat Ali Khameni, but I have little confidence in the Trump administration’s ability to do the right things for that long-suffering country.

    In addition to the links you see below, Patreon readers got a bonus post from me in which I shared lessons learned from more than 10 years of booking Airbnbs.

    2/24/2026: Most Teens Use AI for Homework Help. 10% Let It Do Everything, PCMag

    Getting an advance copy of this new study from the Pew Research Center gave me a chance to note a new student-understudy chatbot called Einstein and quiz the CEO behind that app.

    2/25/2026: Android Update Puts Gemini AI In the Driver’s Seat for Ride-Hail, Food Orders, PCMag

    I have somehow become PCMag’s Android-updates guy. This report included a little testimony about Google’s call-scam-detection feature misfiring for me, an important bit of context to include in a post telling readers about Google bringing that tool to Samsung’s new Galaxy S26 series of phones.

    2/25/2026: As Energy Costs Soar, Trump Pushes AI Giants to ‘Produce Their Own Electricity’, PCMag

    I didn’t watch the entire State of the Union address because self-care is an important thing, but after reading about President Trump’s call for data-center operators to pay for their electricity and power infrastructure, I knew I’d have to write about that initiative.

    2/27/2028: Archer Aviation Taps Starlink for Air Taxi Connectivity, PCMag

    I still don’t quite get the point of adding Starlink connectivity to aircraft that won’t fly longer than 15 minutes or higher than 4,000 feet above major cities, but this was an easy post to crank out Friday morning before heading to Dulles that afternoon to start my journey to Spain.

    2/28/2026: After Years of Shining in Europe, Balcony Solar Comes Out of the Dark in the US, PCMag

    This story had been in the works for literally months–I took the photo you see at the top of the piece on the afternoon that I arrived in Berlin for IFA in September–but the policy picture has also changed dramatically, and for the better, over the intervening months.

    2/28/2026: What’s the Best Way to Get Customer Feedback in 2026? Hint: It’s Not Email, PCMag

    Two weeks after the customer-experience firm Medallia had me at its annual conference in Vegas (with my hotel covered upfront and my airfare to be reimbursed), PCMag ran my recap of what I learned there.

    3/1/2026: Online Platforms Are Not Liable for What Users Post. Should That Include Gen AI?, PCMag

    I spent Thursday at the Cato Institute for this enlightening conference marking the 30th anniversary of Section 230 of the Communications Decency Act, the 1996 act that bars you from suing an online platform for something that one of its users posted.

    3/1/2026: Bluetooth Is Getting an Upgrade. Here’s What It Means for Your Devices, PCMag

    I took almost all of the notes for this at CES in January, but I needed more time to confirm some details and then write the post, after which its lack of a news peg left it easy to set aside for a bit.

    #AIChatbots #android #ArcherAviation #balconySolar #Barcelona #Bluetooth #Catalunya #CatoInstitute #CDA230 #ces #customerExperience #customerSatisfaction #cx #dataCenters #eVTOL #GeminiAI #IFA #LasVegas #Medallia #MWC #PewResearchCenter #plugInSolar #PresidentTrump #RatepayerProtectionPledge #SOTU #Spain #Starlink #StateOfTheUnion #travel #TrumpEnergyPolicy #Vegas
  20. Giáng sinh tại TPBank không chỉ là ánh đèn lung linh, mà là cả một "hành trình trải nghiệm" được ngân hàng này thiết kế xuyên suốt cho khách hàng. Một cách tiếp cận thú vị cho mùa lễ hội!

    #TPBank #GiángSinh #TrảiNghiệmKháchHàng #Christmas #CustomerExperience

    vtcnews.vn/tu-le-thap-sang-gia

  21. Giáng sinh tại TPBank không chỉ là ánh đèn lung linh, mà là cả một "hành trình trải nghiệm" được ngân hàng này thiết kế xuyên suốt cho khách hàng. Một cách tiếp cận thú vị cho mùa lễ hội!

    #TPBank #GiángSinh #TrảiNghiệmKháchHàng #Christmas #CustomerExperience

    vtcnews.vn/tu-le-thap-sang-gia

  22. Start-ups win early adopters. Scaling means crossing the chasm to the mainstream, and the mainstream doesn’t forgive sloppiness. Discipline across the customer journey is what carries you over. 🌉
    #ScalingUp #CustomerExperience #LifecycleManagement

    branici.ro/2025/09/28/scaling-

  23. 🎉 Congratulations on inventing the revolutionary tech of...account switching! 🙄 In a shocking twist, someone needed a tool to do what a customer service rep could solve with two emails and a cup of coffee. ☕️ Stripe Move: solving problems you didn't know you had, with solutions you don't actually need. 🚀
    stripemove.com/ #accountswitching #techinnovation #customerexperience #StripeMove #problem-solving #unnecessarysolutions #HackerNews #ngated

  24. Omnichannel Retail Integration: Discover how to create a unified shopping experience by connecting your e-commerce and physical stores with Odoo. Learn to implement click-and-collect, loyalty programs, and integrated returns. #OmniChannel #RetailTech #Ecommerce #POS #CustomerExperience

    teguhteja.id/omnichannel-retai

  25. 🚗💡 Is a Dealer Management System (DMS) the missing link in omnichannel D2C automotive success?

    Our latest blog explores how integrating DMS can streamline operations, enhance CX, and drive digital transformation: ter.li/sdug7a

    #AutomotiveTech #D2C #Omnichannel #CustomerExperience #Tech

  26. 🌟 Did you know? Women are redefining leadership in tech—not with coding, but with empathy and creativity!

    Our latest blog explores how non-STEM women are leading the charge in customer experience, reshaping the future of technology.

    💬 What do you think tech leadership should prioritize in 2024?

    Read more: blueheadline.com/tech-news/tec

    #Technology #WomenInTech #BlueHeadline #Innovation #Leadership #CustomerExperience #AI #DiversityInTech

  27. Bidet startup Tushy scales up to meet demand amid toilet paper shortage - Business at Tushy is booming.
    While the circumstances that led to the boom are sobering, the bidet c... more: feedproxy.google.com/~r/Techcr #customerexperience #extracrunch #coronavirus #toiletpaper #startups #covid-19 #gadgets #toilets #growth #bidet #tushy #tc