#telus — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #telus, aggregated by home.social.
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Weekly output: WiFi hotspots, Android 17 + Gemini Intelligence, earning trust in AI, staying IRL in an AI world, AI image generation, photonics + data centers, Bill Gross on AI
SAN JOSE, Calif.–I’m back on the West Coast only three days after returning from Web Summit Vancouver, and my excuse for yet another transcon flight involves two different events: TechEx North America at the convention center here, where I’m moderating two panels Monday, and then Google I/O a little up the peninsula in Mountain View Tuesday and Wednesday. This is my second year at the first event but will be my 12th in-person I/O.
5/11/2026: The Best Wi-Fi Hotspot, Wirecutter
This update to this guide was originally going to review the Franklin A70 hotspot that AT&T introduced last year, but as I was about to file my edits I learned that AT&T was discontinuing that model. So I took out all of the copy assessing the A70 and restored the discussion of older models, which still left plenty of new text covering, among other things, how most high-end smartphone plans now include more data than you get with hotspot-only plans.
5/12/2026: In Android 17, ‘Gemini Intelligence’ Can Automate Tasks Across Apps, PCMag
Google dumped an enormous amount of news one week before I/O, to the point that I needed almost 1,200 words to cover it without even getting into Googlebook laptops, since PCMag’s Michael Kan wrote up that part of Google’s news. I trust that Google left something else to announce onstage at I/O Tuesday.
5/12/2026: Data done right: Earning consumer trust in an AI-first world. Web Summit
This was the second year in a row I had a Web Summit Vancouver panel featuring Pamela Snively, chief data and trust officer with Telus Communications. Knowing my fellow speaker’s conversational style made this panel easy; the topic was also a good one to explore.
5/12/2026: The Analog Renaissance, Why Human Connection and IRL Is the Most Radical Innovation, Frontier Collective
I showed up 5 minutes late to this offsite panel hosted by a local tech group because my floatplane joyride ended almost 30 minutes later than scheduled, a timing failure that in retrospect seems like something I was asking for. I then had a fun discussion with my fellow speakers–Raven White, TED’s director of audience development and community; Heather Odendaal, WNORTH CEO and founder; and Johnny Rodgers, a founding principal engineer at Slack–but I feel bad about inflicting “where is Rob?” uncertainty on the organizers and forcing emcee Theodora Jean to field my position for the first few minutes.
5/13/2026: What it actually takes to train frontier models, Web Summit
This was a late addition to my schedule, leaving no time for a prep call beforehand with Black Forest Labs co-founder Tim Dockhorn. That, in turn, meant I only discovered on stage that he can answer questions exceedingly briefly–which required me to improv a bunch of new questions. This sort of thing has happened on panels before; this time, I didn’t feel like I was flailing around onstage quite so much.
5/14/2026: Can Photonics Make the AI Data Center Boom More Palatable?, PCMag
Since my research for this started at NTT Research’s Upgrade conference in mid April, I was happy I finally got this written–including quotes from my interview of the photonics firm Taara’s CEO at Web Summit Vancouver that helped this post be about more than just the expenses-comped NTT event. I was not so happy to discover that I left two errors into the copy, one about the distances that Taara’s silicon-photonics chipset can send data through the air and another about this firm’s spot in the extended Google corporate universe.
5/15/2026: Bill Gross thinks AI companies are running out of ways to avoid paying creators, Fast Company
This is the first time in a long time–maybe ever, actually–where I wrote a story from an interview as an edited transcript instead of writing a more-structured piece with selected quotes plugged in where I saw fit. I enjoyed the challenge of finding the most enlightening exchanges about the longtime Silicon Valley founder and investor’s new venture ProRata and the state of AI in general out of 6,000-plus words of AI-generated transcript from my phone’s Google Recorder app (which I then checked by playing back the original recording).
#Android17 #BillGross #BlackForestLabs #FrontierCollective #GeminiIntelligence #GoogleIO #IOWN #MiFi #MountainView #NTTResearch #photonics #ProRata #SanJose #Taara #TechEx #Telus #Vancouver #WebSummitVancouver #WiFiHotspot #Wirecutter -
Weekly output: WiFi hotspots, Android 17 + Gemini Intelligence, earning trust in AI, staying IRL in an AI world, AI image generation, photonics + data centers, Bill Gross on AI
SAN JOSE, Calif.–I’m back on the West Coast only three days after returning from Web Summit Vancouver, and my excuse for yet another transcon flight involves two different events: TechEx North America at the convention center here, where I’m moderating two panels Monday, and then Google I/O a little up the peninsula in Mountain View Tuesday and Wednesday. This is my second year at the first event but will be my 12th in-person I/O.
5/11/2026: The Best Wi-Fi Hotspot, Wirecutter
This update to this guide was originally going to review the Franklin A70 hotspot that AT&T introduced last year, but as I was about to file my edits I learned that AT&T was discontinuing that model. So I took out all of the copy assessing the A70 and restored the discussion of older models, which still left plenty of new text covering, among other things, how most high-end smartphone plans now include more data than you get with hotspot-only plans.
5/12/2026: In Android 17, ‘Gemini Intelligence’ Can Automate Tasks Across Apps, PCMag
Google dumped an enormous amount of news one week before I/O, to the point that I needed almost 1,200 words to cover it without even getting into Googlebook laptops, since PCMag’s Michael Kan wrote up that part of Google’s news. I trust that Google left something else to announce onstage at I/O Tuesday.
5/12/2026: Data done right: Earning consumer trust in an AI-first world. Web Summit
This was the second year in a row I had a Web Summit Vancouver panel featuring Pamela Snively, chief data and trust officer with Telus Communications. Knowing my fellow speaker’s conversational style made this panel easy; the topic was also a good one to explore.
5/12/2026: The Analog Renaissance, Why Human Connection and IRL Is the Most Radical Innovation, Frontier Collective
I showed up 5 minutes late to this offsite panel hosted by a local tech group because my floatplane joyride ended almost 30 minutes later than scheduled, a timing failure that in retrospect seems like something I was asking for. I then had a fun discussion with my fellow speakers–Raven White, TED’s director of audience development and community; Heather Odendaal, WNORTH CEO and founder; and Johnny Rodgers, a founding principal engineer at Slack–but I feel bad about inflicting “where is Rob?” uncertainty on the organizers and forcing emcee Theodora Jean to field my position for the first few minutes.
5/13/2026: What it actually takes to train frontier models, Web Summit
This was a late addition to my schedule, leaving no time for a prep call beforehand with Black Forest Labs co-founder Tim Dockhorn. That, in turn, meant I only discovered on stage that he can answer questions exceedingly briefly–which required me to improv a bunch of new questions. This sort of thing has happened on panels before; this time, I didn’t feel like I was flailing around onstage quite so much.
5/14/2026: Can Photonics Make the AI Data Center Boom More Palatable?, PCMag
Since my research for this started at NTT Research’s Upgrade conference in mid April, I was happy I finally got this written–including quotes from my interview of the photonics firm Taara’s CEO at Web Summit Vancouver that helped this post be about more than just the expenses-comped NTT event. I was not so happy to discover that I left two errors into the copy, one about the distances that Taara’s silicon-photonics chipset can send data through the air and another about this firm’s spot in the extended Google corporate universe.
5/15/2026: Bill Gross thinks AI companies are running out of ways to avoid paying creators, Fast Company
This is the first time in a long time–maybe ever, actually–where I wrote a story from an interview as an edited transcript instead of writing a more-structured piece with selected quotes plugged in where I saw fit. I enjoyed the challenge of finding the most enlightening exchanges about the longtime Silicon Valley founder and investor’s new venture ProRata and the state of AI in general out of 6,000-plus words of AI-generated transcript from my phone’s Google Recorder app (which I then checked by playing back the original recording).
#Android17 #BillGross #BlackForestLabs #FrontierCollective #GeminiIntelligence #GoogleIO #IOWN #MiFi #MountainView #NTTResearch #photonics #ProRata #SanJose #Taara #TechEx #Telus #Vancouver #WebSummitVancouver #WiFiHotspot #Wirecutter -
Weekly output: WiFi hotspots, Android 17 + Gemini Intelligence, earning trust in AI, staying IRL in an AI world, AI image generation, photonics + data centers, Bill Gross on AI
SAN JOSE, Calif.–I’m back on the West Coast only three days after returning from Web Summit Vancouver, and my excuse for yet another transcon flight involves two different events: TechEx North America at the convention center here, where I’m moderating two panels Monday, and then Google I/O a little up the peninsula in Mountain View Tuesday and Wednesday. This is my second year at the first event but will be my 12th in-person I/O.
5/11/2026: The Best Wi-Fi Hotspot, Wirecutter
This update to this guide was originally going to review the Franklin A70 hotspot that AT&T introduced last year, but as I was about to file my edits I learned that AT&T was discontinuing that model. So I took out all of the copy assessing the A70 and restored the discussion of older models, which still left plenty of new text covering, among other things, how most high-end smartphone plans now include more data than you get with hotspot-only plans.
5/12/2026: In Android 17, ‘Gemini Intelligence’ Can Automate Tasks Across Apps, PCMag
Google dumped an enormous amount of news one week before I/O, to the point that I needed almost 1,200 words to cover it without even getting into Googlebook laptops, since PCMag’s Michael Kan wrote up that part of Google’s news. I trust that Google left something else to announce onstage at I/O Tuesday.
5/12/2026: Data done right: Earning consumer trust in an AI-first world. Web Summit
This was the second year in a row I had a Web Summit Vancouver panel featuring Pamela Snively, chief data and trust officer with Telus Communications. Knowing my fellow speaker’s conversational style made this panel easy; the topic was also a good one to explore.
5/12/2026: The Analog Renaissance, Why Human Connection and IRL Is the Most Radical Innovation, Frontier Collective
I showed up 5 minutes late to this offsite panel hosted by a local tech group because my floatplane joyride ended almost 30 minutes later than scheduled, a timing failure that in retrospect seems like something I was asking for. I then had a fun discussion with my fellow speakers–Raven White, TED’s director of audience development and community; Heather Odendaal, WNORTH CEO and founder; and Johnny Rodgers, a founding principal engineer at Slack–but I feel bad about inflicting “where is Rob?” uncertainty on the organizers and forcing emcee Theodora Jean to field my position for the first few minutes.
5/13/2026: What it actually takes to train frontier models, Web Summit
This was a late addition to my schedule, leaving no time for a prep call beforehand with Black Forest Labs co-founder Tim Dockhorn. That, in turn, meant I only discovered on stage that he can answer questions exceedingly briefly–which required me to improv a bunch of new questions. This sort of thing has happened on panels before; this time, I didn’t feel like I was flailing around onstage quite so much.
5/14/2026: Can Photonics Make the AI Data Center Boom More Palatable?, PCMag
Since my research for this started at NTT Research’s Upgrade conference in mid April, I was happy I finally got this written–including quotes from my interview of the photonics firm Taara’s CEO at Web Summit Vancouver that helped this post be about more than just the expenses-comped NTT event. I was not so happy to discover that I left two errors into the copy, one about the distances that Taara’s silicon-photonics chipset can send data through the air and another about this firm’s spot in the extended Google corporate universe.
5/15/2026: Bill Gross thinks AI companies are running out of ways to avoid paying creators, Fast Company
This is the first time in a long time–maybe ever, actually–where I wrote a story from an interview as an edited transcript instead of writing a more-structured piece with selected quotes plugged in where I saw fit. I enjoyed the challenge of finding the most enlightening exchanges about the longtime Silicon Valley founder and investor’s new venture ProRata and the state of AI in general out of 6,000-plus words of AI-generated transcript from my phone’s Google Recorder app (which I then checked by playing back the original recording).
#Android17 #BillGross #BlackForestLabs #FrontierCollective #GeminiIntelligence #GoogleIO #IOWN #MiFi #MountainView #NTTResearch #photonics #ProRata #SanJose #Taara #TechEx #Telus #Vancouver #WebSummitVancouver #WiFiHotspot #Wirecutter -
Weekly output: WiFi hotspots, Android 17 + Gemini Intelligence, earning trust in AI, staying IRL in an AI world, AI image generation, photonics + data centers, Bill Gross on AI
SAN JOSE, Calif.–I’m back on the West Coast only three days after returning from Web Summit Vancouver, and my excuse for yet another transcon flight involves two different events: TechEx North America at the convention center here, where I’m moderating two panels Monday, and then Google I/O a little up the peninsula in Mountain View Tuesday and Wednesday. This is my second year at the first event but will be my 12th in-person I/O.
5/11/2026: The Best Wi-Fi Hotspot, Wirecutter
This update to this guide was originally going to review the Franklin A70 hotspot that AT&T introduced last year, but as I was about to file my edits I learned that AT&T was discontinuing that model. So I took out all of the copy assessing the A70 and restored the discussion of older models, which still left plenty of new text covering, among other things, how most high-end smartphone plans now include more data than you get with hotspot-only plans.
5/12/2026: In Android 17, ‘Gemini Intelligence’ Can Automate Tasks Across Apps, PCMag
Google dumped an enormous amount of news one week before I/O, to the point that I needed almost 1,200 words to cover it without even getting into Googlebook laptops, since PCMag’s Michael Kan wrote up that part of Google’s news. I trust that Google left something else to announce onstage at I/O Tuesday.
5/12/2026: Data done right: Earning consumer trust in an AI-first world. Web Summit
This was the second year in a row I had a Web Summit Vancouver panel featuring Pamela Snively, chief data and trust officer with Telus Communications. Knowing my fellow speaker’s conversational style made this panel easy; the topic was also a good one to explore.
5/12/2026: The Analog Renaissance, Why Human Connection and IRL Is the Most Radical Innovation, Frontier Collective
I showed up 5 minutes late to this offsite panel hosted by a local tech group because my floatplane joyride ended almost 30 minutes later than scheduled, a timing failure that in retrospect seems like something I was asking for. I then had a fun discussion with my fellow speakers–Raven White, TED’s director of audience development and community; Heather Odendaal, WNORTH CEO and founder; and Johnny Rodgers, a founding principal engineer at Slack–but I feel bad about inflicting “where is Rob?” uncertainty on the organizers and forcing emcee Theodora Jean to field my position for the first few minutes.
5/13/2026: What it actually takes to train frontier models, Web Summit
This was a late addition to my schedule, leaving no time for a prep call beforehand with Black Forest Labs co-founder Tim Dockhorn. That, in turn, meant I only discovered on stage that he can answer questions exceedingly briefly–which required me to improv a bunch of new questions. This sort of thing has happened on panels before; this time, I didn’t feel like I was flailing around onstage quite so much.
5/14/2026: Can Photonics Make the AI Data Center Boom More Palatable?, PCMag
Since my research for this started at NTT Research’s Upgrade conference in mid April, I was happy I finally got this written–including quotes from my interview of the photonics firm Taara’s CEO at Web Summit Vancouver that helped this post be about more than just the expenses-comped NTT event. I was not so happy to discover that I left two errors into the copy, one about the distances that Taara’s silicon-photonics chipset can send data through the air and another about this firm’s spot in the extended Google corporate universe.
5/15/2026: Bill Gross thinks AI companies are running out of ways to avoid paying creators, Fast Company
This is the first time in a long time–maybe ever, actually–where I wrote a story from an interview as an edited transcript instead of writing a more-structured piece with selected quotes plugged in where I saw fit. I enjoyed the challenge of finding the most enlightening exchanges about the longtime Silicon Valley founder and investor’s new venture ProRata and the state of AI in general out of 6,000-plus words of AI-generated transcript from my phone’s Google Recorder app (which I then checked by playing back the original recording).
#Android17 #BillGross #BlackForestLabs #FrontierCollective #GeminiIntelligence #GoogleIO #IOWN #MiFi #MountainView #NTTResearch #photonics #ProRata #SanJose #Taara #TechEx #Telus #Vancouver #WebSummitVancouver #WiFiHotspot #Wirecutter -
It is far more complex than that. On the #telus website you can only message them if you use FB messenger. The only way to get their phone number is to interact with an AI chat 'agent' who gives you the runaround. They use AI to alter their agents voices when you do get them. It's all levels of deception designed to deter complaints, and to increase the steps between themselves and the customer so that we give up.
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omfg never ever get #Telus for anything. It is literally impossible to connect with them, and even after three months after cancelling our service, they keep sending us bills.
I am so not paying until they let me either talk to someone or let me send them an email.
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AI data centre project will help build ‘soveriegn’ computing, minister says
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‘Uncertainty’ weighs on Telus results, but company hopeful AI can bring new revenue
Telus Corp. reported its first-quarter profit fell amid a “dynamic” operating environment as the company says its focus…
#NewsBeep #News #Business #CA #Canada #DarrenEntwistle #DougFrench #freecashflow #TELUS #TelusDigital #TheCompany
https://www.newsbeep.com/ca/657170/ -
Finally cancelled our Telus “Home Security" plan. We have our own webcams that are nicer anyway and fully controlled by us for free. Versus their cloud system for $21/mo (actually $41/mo but we had -20 in discounts promotions)
We had originally got it on a bundle or something...
Just have to remove the Telus camera from our outside area and pack it up to send back. They threaten to charge you $100 if you don’t send it back by their 'deadline’.
Customer Service. It's a thing...
#Telus #HomeSecurity #bills -
I'm having an interesting time with Telus.
The winds of the last week have bounced the landlines running from the telephone pole to the house off their hooks. The lines are dangling and one is caught up in a crabapple tree. Explaining this to 611 proved extremely hard and took two attempts. Finally a ticket was initiated for them to reattach the line.
Now I keep getting texts that if I fail to meet with the technician, I will be charged $200 - for them to repair their infrastructure. -
I'm having an interesting time with Telus.
The winds of the last week have bounced the landlines running from the telephone pole to the house off their hooks. The lines are dangling and one is caught up in a crabapple tree. Explaining this to 611 proved extremely hard and took two attempts. Finally a ticket was initiated for them to reattach the line.
Now I keep getting texts that if I fail to meet with the technician, I will be charged $200 - for them to repair their infrastructure. -
I'm having an interesting time with Telus.
The winds of the last week have bounced the landlines running from the telephone pole to the house off their hooks. The lines are dangling and one is caught up in a crabapple tree. Explaining this to 611 proved extremely hard and took two attempts. Finally a ticket was initiated for them to reattach the line.
Now I keep getting texts that if I fail to meet with the technician, I will be charged $200 - for them to repair their infrastructure. -
I'm having an interesting time with Telus.
The winds of the last week have bounced the landlines running from the telephone pole to the house off their hooks. The lines are dangling and one is caught up in a crabapple tree. Explaining this to 611 proved extremely hard and took two attempts. Finally a ticket was initiated for them to reattach the line.
Now I keep getting texts that if I fail to meet with the technician, I will be charged $200 - for them to repair their infrastructure. -
I'm having an interesting time with Telus.
The winds of the last week have bounced the landlines running from the telephone pole to the house off their hooks. The lines are dangling and one is caught up in a crabapple tree. Explaining this to 611 proved extremely hard and took two attempts. Finally a ticket was initiated for them to reattach the line.
Now I keep getting texts that if I fail to meet with the technician, I will be charged $200 - for them to repair their infrastructure. -
I haven't actually seen a total on bandwidth used on my home network through my ISP for quite awhile.
9.073TB is a fair bit. lol.
tbf: that includes three webcams streaming 24/7 and other image transfers happening regularly.
Hooray for free/discounted unlimited bandwidth.
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🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63 #Accent #Change #News #CustomerService #HackerNews #ngated -
🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63 #Accent #Change #News #CustomerService #HackerNews #ngated -
🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63 #Accent #Change #News #CustomerService #HackerNews #ngated -
🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63 #Accent #Change #News #CustomerService #HackerNews #ngated -
🦄✨ Breaking news: #Telus, the Canadian #telecom juggernaut, has discovered a groundbreaking use for AI—altering accents of call agents—because clearly, nothing else in tech needed improvement! 🤖🎉 Now, if only #AI could help them understand customer service... 🙄📞
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63 #Accent #Change #News #CustomerService #HackerNews #ngated -
Telus Uses AI to Alter Call-Agent Accents
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63
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Telus Uses AI to Alter Call-Agent Accents
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63
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Telus Uses AI to Alter Call-Agent Accents
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63
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Telus Uses AI to Alter Call-Agent Accents
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63
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Telus Uses AI to Alter Call-Agent Accents
https://letsdatascience.com/news/telus-uses-ai-to-alter-call-agent-accents-a3868f63
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RE: https://norden.social/@OchMensch/116477571983478563
Ahem! Canada? !!
In South Korea, everyone gets free access to basic mobile internet when the data volume should run out.
"To ensure everyday communication and basic access to information for all, it has become important to strengthen their right to access communication data."
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RE: https://norden.social/@OchMensch/116477571983478563
Ahem! Canada? !!
In South Korea, everyone gets free access to basic mobile internet when the data volume should run out.
"To ensure everyday communication and basic access to information for all, it has become important to strengthen their right to access communication data."
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RE: https://norden.social/@OchMensch/116477571983478563
Ahem! Canada? !!
In South Korea, everyone gets free access to basic mobile internet when the data volume should run out.
"To ensure everyday communication and basic access to information for all, it has become important to strengthen their right to access communication data."
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RE: https://norden.social/@OchMensch/116477571983478563
Ahem! Canada? !!
In South Korea, everyone gets free access to basic mobile internet when the data volume should run out.
"To ensure everyday communication and basic access to information for all, it has become important to strengthen their right to access communication data."
-
RE: https://norden.social/@OchMensch/116477571983478563
Ahem! Canada? !!
In South Korea, everyone gets free access to basic mobile internet when the data volume should run out.
"To ensure everyday communication and basic access to information for all, it has become important to strengthen their right to access communication data."
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Getting a 3Gb fibre upgrade tomorrow morning from Telus! So there will probably be some downtime for internet connectivity for all the various things but it should all be back up and running by noon.
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If you are hiring door-to-door sales people maybe make sure they understand what a very clear and prominent 'No Soliciting' sign means - like don't go any further
To the dude who got freaked out by our dog, and some creative swearing by me - not sorry
Fuck off Telus
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CBC Marketplace did a full episode on the subject, right here:
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Customer service is getting worse at Bell, Rogers and TELUS
https://mobilesyrup.com/2026/03/20/canada-telecom-customer-service-issues/
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Le service à la clientèle empire chez Bell, Rogers et TELUS// Article en anglais //
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#TelusDigital confirms breach after hacker claims 1 petabyte data theft
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#TelusDigital confirms breach after hacker claims 1 petabyte data theft
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#TelusDigital confirms breach after hacker claims 1 petabyte data theft
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#TelusDigital confirms breach after hacker claims 1 petabyte data theft
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#TelusDigital confirms breach after hacker claims 1 petabyte data theft
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#Telus, three weeks ago with their 'retention' line (an actual person) : "Why are you cancelling services?
Me - You started a partnership with an AI company that shares data with the US authorities.
Them - "We take your privacy seriously, and would never share your info."
Also Telus two days ago:
https://www.bitdefender.com/en-us/blog/hotforsecurity/telus-digital-data-breach
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Typical #Telus. I cancelled my account. They send me an email to show me the final bill. Great. But they took away my login. So I can't pay it by that account number. They also have no way of contacting them by email. Every 'contact us' link directs back to 'Login to my Telus'. The only other option is an AI chatbot. It doesn't understand the problem. FFS
I will have to go in to an authorized shop or something. What a bizarre terrible maze they've created.
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TELUS investigating possible data breach
https://www.cbc.ca/news/business/telus-cybersecurity-incident-shinyhunters-9.7126627
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TELUS enquête sur une possible brèche de données// Article en anglais //
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OTTAWA - The Privacy Commissioner of Canada today held a press conference regarding the digital attack on Telus Canada's networks and information systems. Telus recently announced that attackers had claimed to have exfiltrated nearly 1 petabyte of company data, including customer data, equivalent to approximately 250,000 DVD movies.
The Commissioner announced a full investigation will take place. He also indicated that Canadian consumers should not be excessively worried about the breach of their personally identifiable information (PII), as the attackers will still be obligated to follow the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's data privacy law since passage in 2000.
#Canada #privacy #Telus #hack #hackers #intrusion #exfiltration #PIPEDA #PrivacyCommissioner #security #PII
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Telus invests in AST SpaceMobile to expand D2D coverage in Canada
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TELUS moved their roaming fees to $18/day in October 2025
Me: Might as well get a local SIM at this point. Yes, I did double-check my phone has a SIM slot
https://mobilesyrup.com/2026/03/03/telus-roaming-rates-increase/
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TELUS a modifié ses prix d’itinérance à 18$/jour en octobre 2025Moi: Aussi bien obtenir une SIM locale à ce point. Oui, j’ai contre-vérifié que mon téléphone a un port SIM
// Article en anglais //
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Telus CEO Darren Entwistle to retire after 26 years in the top job
Telus Corp. chief executive Darren Entwistle will retire at the end of June and be succeeded by former…
#NewsBeep #News #Business #CA #Canada #chiefexecutive #DarrenEntwistle #fourthquarter #telecomcompany #TELUS #VictorDodig
https://www.newsbeep.com/ca/470957/ -
Trying to communicate with TELUS about finding a way to turn off SMS to my land line. Because SMS messages to land lines don't work.
Their annoying automated system to setup phone call appointments replies with a message saying they'll send me a SMS text message to confirm my appointment with them. #TELUS #NoCellPhone
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Trying to communicate with TELUS about finding a way to turn off SMS to my land line. Because SMS messages to land lines don't work.
Their annoying automated system to setup phone call appointments replies with a message saying they'll send me a SMS text message to confirm my appointment with them. #TELUS #NoCellPhone
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Trying to communicate with TELUS about finding a way to turn off SMS to my land line. Because SMS messages to land lines don't work.
Their annoying automated system to setup phone call appointments replies with a message saying they'll send me a SMS text message to confirm my appointment with them. #TELUS #NoCellPhone