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#telstra — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #telstra, aggregated by home.social.

  1. Remember a few years ago, how Tony the Terrible promised us that reusing old copper wires in the National Broadband Network would make it cheaper?

    How Tony made his rival, Malcolm Turnbull, the Communications Minister, and then forced Malcolm to go along with it, even though he almost certainly knew it was BS?

    And how the stenographers in the Canberra Press Gallery all went along with it uncritically, and claimed a Fibre-to-the-premises NBN by Julia Gillard was an example of wasteful spending?

    Well, the NBN is now ripping up many of those old copper wires and replacing them with fibre.

    And the NBN is paying a small fortune to ISPs for service problems on those old copper lines:

    "NBN Co’s bill for rebates to its retailers related to fibre-to-the-premise (FTTP) service problems jumped sharply in the last quarter of 2025, just as its copper replacement program started to enter high gear.

    "Rebates that the national network builder had been paying to its RSP customers related to FTTP services had been steady since the beginning of the year, peaking at about 23,247 by the end of September quarter, according to data it lodges with the Australian Competition and Consumer Commission (ACCC).

    "However, in the final December quarter of the year NBN Co reported paying 32,411 rebates related to FTTP service problems - a jump of nearly 40 percent on the previous quarter.

    "An NBN Co spokesperson told iTnews that in the first half of the 2026 financial year it converted 287,000 premises from copper connections to fibre. taking its upgrade total to more than a million.

    "However, the company conceded that some connection technology shifts in the field were proving to be less straightforward than others.
    ...
    "NBN Co wants to minimise further investment in copper that would drag investment away from new fibre deployments which, it argues, are inherently more reliable and cheaper to maintain."

    https://www.itnews.com.au/news/nbn-co-pays-up-as-fttp-service-levels-wobble-624801

    #auspol #telco #NBN #Telstra #Optus #TPG #Australia #news #broadband

  2. I've been a Telstra Mobile customer for probably 20 years - Until today.

    Having watched by mobile bill go up 35% in 5 years ($65/mo - $88/mo) and getting no discernible improved value, it just got a bit too much. No more paying the lazy tax.

    Have now moved to Felix, on a $40/mo unlimited data plan (throttled to 40Mbps) which as you can see more than half the price.

    The transfer was remarkably pain free, all done from within the Felix app and a couple of verification emails.

    #mobileplan #telstra #felix #australia

  3. TIL: Mobile Service Provider in Australien (müssen?) Geräte blocken, wenn sie irgendwelche Bugs beim #Notruf haben.

    Also z.B. wenn #Telstra dein Home Carrier ist und die 📱 es nicht sauber schaffen über #Optus oder #Vodafone nen Notruf rauszubekommen (da #3G IIRC mittlerweile auch in Australien abgeschalten ist, dürften sie vermutlich den Emergency IMS Bearer nicht sauber hoch bekommen).

    telstra.com.au/exchange/older-

  4. @SuperMoosie yeah, it was terrible, rushed legislation. there was no way #Telstra could test which version was on each handset and whether it would use VoLTE for 000 or not.
    And tbh, as the networks changed the rules I would have expected them to issue like-for-like updated models to be certain their customers could make 000 calls. But hey, I don't write the laws.
    #Optus didn't even train their support people when they started blocking handsets. I spent four hours on the phone with them trying to get them to confirm why a handset was blocked.

  5. Australia will overhaul telecommunications after Optus emergency call failure linked to 4 deaths

    Optus was fined more than $12mil back in Nov. 8, 2023 for a similar breach of emergency call rules while Telstra was fined $3mil for failing to comply with emergency call rules..

    apnews.com/article/australia-o

    #Optus #Telstra #Outage #News #Communications #AUSPol

  6. If an organisation was big enough, they could buy floppies that were branded with that company's logo.

    These floppies though, are showing their age. Telecom Australia in case you're wondering, became Telstra when it was privatised. Floppy disk labels aren't the only thing coming un-stuck there.

    #RetroComputing #Floppies #Telstra

  7. Hopes joint NBN Co–Amazon satellite internet will transform remote connectivity

    Australia is set to get another satellite internet provider in 2026, giving SpaceX’s Starlink some long-awaited competition. Government-owned…
    #NewsBeep #News #Business #Amazon #AU #Australia #loworbit #NBN #ProjectKuiper #satelliteinternet #satellites #skymusterreplacement #Starlink #Telstra #WANews
    newsbeep.com/au/49297/

  8. #ot

    Just explored the #android app permissions #telstra requires so you can manage your phone. Then I checked #optus, #boost, #cba, #nab, #anz, #gmail, #chrome and #tesla to name a few.

    #privacy should not be optional.

    Ever wonder why your data keeps being "shared":
    docs.google.com/spreadsheets/d

  9. In other dull news, #TIO say it might be 9 weeks until the next escalation gets to my complaint to have #Telstra sort out the errors they have with my #PII so I can activate a SIM.
    I have never had a personal or professional dealing with Telstra that hasn't left me scratching my head as to how such a large organization can be so consistently fucking incompetent at all touchpoints.

  10. If you've ever driven along Burwood Hwy in Melbourne, you've probably passed Telstra's telemarketing call centre on the corner of Station St (near Deakin Uni). Internally it is/was known as the NTC (National Telemarketing Centre), or Proactive Sales. #Telstra #telemarketing #Auspol #CallCentre

  11. Quick video time, as I ponder on what Telstra buying Boost Mobile will mean for its customers, as well as the wider Australian telco scene.

    #Telstra #BoostMobile #Australia #MVNO

    youtube.com/watch?v=QYE3sjxw1K

  12. Quick video time, as I ponder on what Telstra buying Boost Mobile will mean for its customers, as well as the wider Australian telco scene.

    #Telstra #BoostMobile #Australia #MVNO

    youtube.com/watch?v=QYE3sjxw1K

  13. Quick video time, as I ponder on what Telstra buying Boost Mobile will mean for its customers, as well as the wider Australian telco scene.

    #Telstra #BoostMobile #Australia #MVNO

    youtube.com/watch?v=QYE3sjxw1K

  14. Quick video time, as I ponder on what Telstra buying Boost Mobile will mean for its customers, as well as the wider Australian telco scene.

    #Telstra #BoostMobile #Australia #MVNO

    youtube.com/watch?v=QYE3sjxw1K

  15. Quick video time, as I ponder on what Telstra buying Boost Mobile will mean for its customers, as well as the wider Australian telco scene.

    #Telstra #BoostMobile #Australia #MVNO

    youtube.com/watch?v=QYE3sjxw1K

  16. The ACMA has let Australians down in this scenario. Lets be clear, the telco industry is taking advantage of this situation to force customers to purchase new devices when they don't need to.

    abc.net.au/news/2024-11-03/bra

    #acma #3gshutdown #australia #telstra #optus

  17. 1/2
    #Telstra #BoostMobile doing the standard customer fuckage.

    I try to recover my account.
    Page says an email will be sent.
    No email arrives.
    I wonder why, try alternative address, retry original etc, etc

    So eventually I contact Support.

    See next Toot for why I never received the promised emails.

    #FuckTheCustomerOver

  18. 1/2
    #Telstra #BoostMobile doing the standard customer fuckage.

    I try to recover my account.
    Page says an email will be sent.
    No email arrives.
    I wonder why, try alternative address, retry original etc, etc

    So eventually I contact Support.

    See next Toot for why I never received the promised emails.

    #FuckTheCustomerOver

  19. 1/2
    #Telstra #BoostMobile doing the standard customer fuckage.

    I try to recover my account.
    Page says an email will be sent.
    No email arrives.
    I wonder why, try alternative address, retry original etc, etc

    So eventually I contact Support.

    See next Toot for why I never received the promised emails.

    #FuckTheCustomerOver

  20. 1/2
    #Telstra #BoostMobile doing the standard customer fuckage.

    I try to recover my account.
    Page says an email will be sent.
    No email arrives.
    I wonder why, try alternative address, retry original etc, etc

    So eventually I contact Support.

    See next Toot for why I never received the promised emails.

    #FuckTheCustomerOver

  21. #Telstra's #PrepaidMobile subsidiary #BoostMobile tells me my current plan $230/170Gb/365days has been discontinued.
    The only reasonable replacement is $300/240GB/365days. No use for the data, using only ~5GB/mth

    And today I find that, contrary to what technical support told me, voicemail has not been switched off. So I had multiple messages that I hadn't responded to. :knitting: [guillotine emoji]

    I've got some 10 months to find a less-ripoff mobile phone provider.

    #ConsumingIn2024 #Churn

  22. #Optus parent company is #Singtel, which in turn is majority owned by the Singaporean government's #sovereignwealthfund Temasek.
    Think about that, Aus governments have been busy offloading #qantas, #telstra #hospitals, #nursinghomes, roads, ports, powerstations, powerpolls etc etc. Basically, it is our vital infrastructure flogged off to foreign based (think #caymanislands ) #multinationals for peanuts ....
    #cleverCountry ? I don't think so
    #auspol

  23. The notion that #privatising large public companies like #Qantas, #Telstra, the #CBA, #Medibank and #energy companies to crony #capitalists was ever going to benefit the #Australian public seems so deluded now, given how history has evolved.
    Privatising Qantas has to be one of the most flagrant acts of self-harm committed by any Australian government.
    #auspol #privatisation #aus4sale

    macrobusiness.com.au/2023/08/i

  24. @bart
    Thanks PTO,

    We honestly had no idea our choices were so limited. Is it at least #openSource and locked?

    There is such an appearance of choice on shelves. A friend told us tecenty that #Alcatel, who make a #Telstra range here, use a CPU called #MediaTek which is hostile to #FOSS.

    Its sad to see the #fosstility in the world.

    If and only if #Librem5 are #closedSource, what about #Microsoft, don't they :heart: #openSource?

    @postmarketOS

  25. Yessssss. I've been waiting for a date! This is absolutely my next phone. My #S21U is still a great phone even now, but it's always annoyed me that it's an Exynos model instead of the #Snapdragon. The #S22 has Snapdragon here in Australia, but there wasn't anything else about the phone worth upgrading for. S23, especially with the 200mp camera, will be much more appealing for me I think. 🤞 (Plus I'm pretty sure #Telstra will be giving away a #GalaxyWatch 5 with it 😂)

    The #Samsung #GalaxyS23 will likely be announced on February 1st - #TheVerge
    theverge.com/2023/1/7/23543609

  26. Max Bo, a software engineer at Canva, wrote this brilliant analysis of how many #QMS advertising panels are next to a #Telstra payphone in Sydney using #OpenStreetMap data!

    Of the 143 QMS panels, 61 (43%) are less than 7 meters away from a telephone.

    observablehq.com/@mjbo/sydney-

    #sydney #advertising #adtech #cityofsydney #cos #opendata #geospatial

  27. It's new Podcast day! In this week's Vertical Hold: Behind The Tech News, I chat with @adam_turner and Angus Kidman about the surprising downturn in consumer complaints about telco services in Australia and how the face of Australian online shopping, even for supermarkets is rapidly changing (and why you should fly to Melbourne to get Ice Cream out of a locker). Give it a listen and subscribe today!

    #Podcast #ConsumerRights #OnlineShopping #Amazon #eBay #Australia #TIO #Telstra #Optus #Vodafone #TPG

    pod.fo/e/151e63

  28. Snapcommerce raises $85M to make over your mobile shopping experience - People are not only shopping digitally more than ever. They’re also shopping using their mobile phon... - feedproxy.google.com/~r/Techcr #operatingsystems #telstraventures #thayerventures #travelindustry #inoviacapital #mobile-search #mobilephones #beepartners #stephcurry #computing #whatsapp #partner #telstra #toronto #ceo #sms #tc