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#customercare — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customercare, aggregated by home.social.

  1. TTEC and Volkswagen Group UK Expand Strategic Collaboration with New Seven-Year Agreement

    TTEC Services Corporation AUSTIN, Texas, May 21, 2026 (GLOBE NEWSWIRE) — TTEC, a leading global consulting, technology, and…
    #Germany #DE #Europe #EU #Europa #Volkswagen #customercare #customerexperience #customeroperations #DigitalTransformation #VolkswagenGroup
    europesays.com/germany/22241/

  2. ⁨A well-oiled machine:
    I ordered an HDR. Welforces shipped an MDR. Via email I pointed this out and they said they'd send me a return courier bag and when they had the wrong one back they'd send me the right one. I told them this was their mistake and that they'd send the right one right now.
    I just got an email with a shipping confirmation saying that they'd shipped THE WRONG ONE today. I called them and they explained they had shipped the correct one this time but because the paperwork that came with the wrong one was for the right one they had to, for stock control purposes account for the wrong one. I thanked them for the explanation but that told them that this is not helpful from a customer perspective. 😡⁩
    #UX #CustomerCare

  3. ⁨A well-oiled machine:
    I ordered an HDR. Welforces shipped an MDR. Via email I pointed this out and they said they'd send me a return courier bag and when they had the wrong one back they'd send me the right one. I told them this was their mistake and that they'd send the right one right now.
    I just got an email with a shipping confirmation saying that they'd shipped THE WRONG ONE today. I called them and they explained they had shipped the correct one this time but because the paperwork that came with the wrong one was for the right one they had to, for stock control purposes account for the wrong one. I thanked them for the explanation but that told them that this is not helpful from a customer perspective. 😡⁩
    #UX #CustomerCare

  4. ⁨A well-oiled machine:
    I ordered an HDR. Welforces shipped an MDR. Via email I pointed this out and they said they'd send me a return courier bag and when they had the wrong one back they'd send me the right one. I told them this was their mistake and that they'd send the right one right now.
    I just got an email with a shipping confirmation saying that they'd shipped THE WRONG ONE today. I called them and they explained they had shipped the correct one this time but because the paperwork that came with the wrong one was for the right one they had to, for stock control purposes account for the wrong one. I thanked them for the explanation but that told them that this is not helpful from a customer perspective. 😡⁩
    #UX #CustomerCare

  5. ⁨A well-oiled machine:
    I ordered an HDR. Welforces shipped an MDR. Via email I pointed this out and they said they'd send me a return courier bag and when they had the wrong one back they'd send me the right one. I told them this was their mistake and that they'd send the right one right now.
    I just got an email with a shipping confirmation saying that they'd shipped THE WRONG ONE today. I called them and they explained they had shipped the correct one this time but because the paperwork that came with the wrong one was for the right one they had to, for stock control purposes account for the wrong one. I thanked them for the explanation but that told them that this is not helpful from a customer perspective. 😡⁩
    #UX #CustomerCare

  6. ⁨A well-oiled machine:
    I ordered an HDR. Welforces shipped an MDR. Via email I pointed this out and they said they'd send me a return courier bag and when they had the wrong one back they'd send me the right one. I told them this was their mistake and that they'd send the right one right now.
    I just got an email with a shipping confirmation saying that they'd shipped THE WRONG ONE today. I called them and they explained they had shipped the correct one this time but because the paperwork that came with the wrong one was for the right one they had to, for stock control purposes account for the wrong one. I thanked them for the explanation but that told them that this is not helpful from a customer perspective. 😡⁩
    #UX #CustomerCare

  7. These days customer service is even more important. Delighted to report that we @EverythingDinosaur received six, 5-star Google reviews yesterday.

    We have 428 ⭐ ⭐ ⭐ ⭐ ⭐ on Google.

    Our thanks to all our customers who have taken the time and trouble to provide feedback.

    It is greatly appreciated.

    #CustomerService #CustomerCare #EverythingDinosaur

  8. 🤖 Scopri come l'AI può trasformare il tuo customer care, migliorando l'efficienza e la soddisfazione del cliente! #AI #CustomerCare💡

    🔗 tomshw.it/business/come-usare-

  9. 🤖 Scopri come l'AI può trasformare il tuo customer care, migliorando l'efficienza e la soddisfazione del cliente! #AI #CustomerCare💡

    🔗 tomshw.it/business/come-usare-

  10. 🤖 Scopri come l'AI può trasformare il tuo customer care, migliorando l'efficienza e la soddisfazione del cliente! #AI #CustomerCare💡

    🔗 tomshw.it/business/come-usare-

  11. If you’re an SBI debit cardholder and need immediate support for lost cards, blocked transactions, replacement requests, or fraud reporting, knowing the right customer care number can save time and money.
    Need support for your SBI debit card?📞
    Find the official customer care numbers for lost card help, fraud reporting, PIN support & more:

    sbi.bank.in/web/customer-care/
    bankbazaar.com/debit-card/sbi-

    #SBI #Banking #CustomerCare #DebitCard

  12. If you’ve been with Aira since the early days, you probably know Carlo. 💙

    Carlo started as a Visual Interpreter and, for long-time users, you might have worked with him to navigate through a store or solve a tricky task. When the Customer Care team formed, Carlo was one of the first to jump in and build it from the ground up.

    Over nearly a decade, he’s become known for his problem-solving style and his calm presence. His favorite kind of call: the very first one. That moment when someone tries Aira for the first time and experiences the independence and empowerment it can bring.

    Read Carlo's full profile → aira.io/staff-profile-carlo-du

    #AccessForAll #OnMyTerms #ExplorerCommunity #CustomerCare #VisualInterpreter #BlindAndLowVision

  13. If you’ve been with Aira since the early days, you probably know Carlo. 💙

    Carlo started as a Visual Interpreter and, for long-time users, you might have worked with him to navigate through a store or solve a tricky task. When the Customer Care team formed, Carlo was one of the first to jump in and build it from the ground up.

    Over nearly a decade, he’s become known for his problem-solving style and his calm presence. His favorite kind of call: the very first one. That moment when someone tries Aira for the first time and experiences the independence and empowerment it can bring.

    Read Carlo's full profile → aira.io/staff-profile-carlo-du

    #AccessForAll #OnMyTerms #ExplorerCommunity #CustomerCare #VisualInterpreter #BlindAndLowVision

  14. If you’ve been with Aira since the early days, you probably know Carlo. 💙

    Carlo started as a Visual Interpreter and, for long-time users, you might have worked with him to navigate through a store or solve a tricky task. When the Customer Care team formed, Carlo was one of the first to jump in and build it from the ground up.

    Over nearly a decade, he’s become known for his problem-solving style and his calm presence. His favorite kind of call: the very first one. That moment when someone tries Aira for the first time and experiences the independence and empowerment it can bring.

    Read Carlo's full profile → aira.io/staff-profile-carlo-du

    #AccessForAll #OnMyTerms #ExplorerCommunity #CustomerCare #VisualInterpreter #BlindAndLowVision

  15. If you’ve been with Aira since the early days, you probably know Carlo. 💙

    Carlo started as a Visual Interpreter and, for long-time users, you might have worked with him to navigate through a store or solve a tricky task. When the Customer Care team formed, Carlo was one of the first to jump in and build it from the ground up.

    Over nearly a decade, he’s become known for his problem-solving style and his calm presence. His favorite kind of call: the very first one. That moment when someone tries Aira for the first time and experiences the independence and empowerment it can bring.

    Read Carlo's full profile → aira.io/staff-profile-carlo-du

    #AccessForAll #OnMyTerms #ExplorerCommunity #CustomerCare #VisualInterpreter #BlindAndLowVision

  16. If you’ve been with Aira since the early days, you probably know Carlo. 💙

    Carlo started as a Visual Interpreter and, for long-time users, you might have worked with him to navigate through a store or solve a tricky task. When the Customer Care team formed, Carlo was one of the first to jump in and build it from the ground up.

    Over nearly a decade, he’s become known for his problem-solving style and his calm presence. His favorite kind of call: the very first one. That moment when someone tries Aira for the first time and experiences the independence and empowerment it can bring.

    Read Carlo's full profile → aira.io/staff-profile-carlo-du

  17. I cancelled #Xfinity this morning. The #CustomerCare agent did not suck. I've heard so many stories of them sucking during this process. I've had my own experience with them sucking in one way or another. But he didn't suck. He warned me I'd be getting a survey TXT.

  18. I cancelled #Xfinity this morning. The #CustomerCare agent did not suck. I've heard so many stories of them sucking during this process. I've had my own experience with them sucking in one way or another. But he didn't suck. He warned me I'd be getting a survey TXT.

  19. I cancelled #Xfinity this morning. The #CustomerCare agent did not suck. I've heard so many stories of them sucking during this process. I've had my own experience with them sucking in one way or another. But he didn't suck. He warned me I'd be getting a survey TXT.

  20. I cancelled #Xfinity this morning. The #CustomerCare agent did not suck. I've heard so many stories of them sucking during this process. I've had my own experience with them sucking in one way or another. But he didn't suck. He warned me I'd be getting a survey TXT.

  21. I cancelled #Xfinity this morning. The #CustomerCare agent did not suck. I've heard so many stories of them sucking during this process. I've had my own experience with them sucking in one way or another. But he didn't suck. He warned me I'd be getting a survey TXT.

  22. Dịch vụ chuyển đổi khách hàng tiềm năng, theo dõi & hỗ trợ: Chuyên chạy quảng cáo (Google, LinkedIn, Meta), quản lý inbox, follow-up khách hàng, chăm sóc post-sale, quản lý đánh giá (Google, Trustpilot) & tự động hóa. Giá từ $500–$1k/tháng. Có kinh nghiệm thực chiến tại doanh nghiệp tăng trưởng cao (Mỹ, EU). #Marketing #Sales #CustomerCare #Outsourcing #ChămSócKháchHàng #DigitalMarketing #QuảnTrịDoanhNghiệp #KhởiNghiệp

    reddit.com/r/SideProject/comme

  23. Je näher es auf Weihnachten zugeht, desto größer wird die Anzahl der Anrufer (bei gleichzeitig sinkender Gesamtzahl der Anrufe) die alle Regeln höflichen Miteinanders ignorieren.
    Schimpfen und pöbeln was das Zeug hält. Belehren uns, wieso IHRE Fehler ausschließlich UNSER Problem sind. Wir hätten dies und sollten jenes. Null Dankbarkeit für unsere Hilfe, keinen Funken Respekt... aber fordern, das können sie. Fordern, fordern, fordern. Mir reicht s echt langsam.
    #CustomerCare

  24. Je näher es auf Weihnachten zugeht, desto größer wird die Anzahl der Anrufer (bei gleichzeitig sinkender Gesamtzahl der Anrufe) die alle Regeln höflichen Miteinanders ignorieren.
    Schimpfen und pöbeln was das Zeug hält. Belehren uns, wieso IHRE Fehler ausschließlich UNSER Problem sind. Wir hätten dies und sollten jenes. Null Dankbarkeit für unsere Hilfe, keinen Funken Respekt... aber fordern, das können sie. Fordern, fordern, fordern. Mir reicht s echt langsam.
    #CustomerCare

  25. Je näher es auf Weihnachten zugeht, desto größer wird die Anzahl der Anrufer (bei gleichzeitig sinkender Gesamtzahl der Anrufe) die alle Regeln höflichen Miteinanders ignorieren.
    Schimpfen und pöbeln was das Zeug hält. Belehren uns, wieso IHRE Fehler ausschließlich UNSER Problem sind. Wir hätten dies und sollten jenes. Null Dankbarkeit für unsere Hilfe, keinen Funken Respekt... aber fordern, das können sie. Fordern, fordern, fordern. Mir reicht s echt langsam.
    #CustomerCare

  26. Je näher es auf Weihnachten zugeht, desto größer wird die Anzahl der Anrufer (bei gleichzeitig sinkender Gesamtzahl der Anrufe) die alle Regeln höflichen Miteinanders ignorieren.
    Schimpfen und pöbeln was das Zeug hält. Belehren uns, wieso IHRE Fehler ausschließlich UNSER Problem sind. Wir hätten dies und sollten jenes. Null Dankbarkeit für unsere Hilfe, keinen Funken Respekt... aber fordern, das können sie. Fordern, fordern, fordern. Mir reicht s echt langsam.
    #CustomerCare

  27. 🌿💞 Are you looking to grow your business and need a reliable, long-term partner who brings fresh ideas and genuine commitment? With years of experience in customer care services, I offer a blend of passion, creativity, and dedication to every project. Fluent in English, German. Feel free to reach out via my website, X, Facebook, or Instagram.
    With love,
    Jeanne 💫
    www.jeannejess.com
    💗 🙏
    💕
    #multilingual #CustomerCare #ClientSupport #BusinessSupport #BusinessPartner #success
    #mentalhealth

  28. 🌿💞 Are you looking to grow your business and need a reliable, long-term partner who brings fresh ideas and genuine commitment? With years of experience in customer care services, I offer a blend of passion, creativity, and dedication to every project. Fluent in English, German. Feel free to reach out via my website, X, Facebook, or Instagram.
    With love,
    Jeanne 💫
    www.jeannejess.com
    💗 🙏
    💕
    #multilingual #CustomerCare #ClientSupport #BusinessSupport #BusinessPartner #success
    #mentalhealth

  29. 🌿💞 Are you looking to grow your business and need a reliable, long-term partner who brings fresh ideas and genuine commitment? With years of experience in customer care services, I offer a blend of passion, creativity, and dedication to every project. Fluent in English, German. Feel free to reach out via my website, X, Facebook, or Instagram.
    With love,
    Jeanne 💫
    www.jeannejess.com
    💗 🙏
    💕
    #multilingual #CustomerCare #ClientSupport #BusinessSupport #BusinessPartner #success
    #mentalhealth

  30. 🌿💞 Are you looking to grow your business and need a reliable, long-term partner who brings fresh ideas and genuine commitment? With years of experience in customer care services, I offer a blend of passion, creativity, and dedication to every project. Fluent in English, German. Feel free to reach out via my website, X, Facebook, or Instagram.
    With love,
    Jeanne 💫
    www.jeannejess.com
    💗 🙏
    💕
    #multilingual #CustomerCare #ClientSupport #BusinessSupport #BusinessPartner #success
    #mentalhealth

  31. Have you seen this? - Did you know we offer tools, programs, and personalized support to help you manage your water bill? If you’re unsure where to start, our Customer Service team can walk you through your options. 💧

    #SweetwaterAuthority #CommunityFirst #HereToHelp #CustomerCare #WaterService #ChulaVista #NationalCity

    👉🏽👉🏽 facebook.com/1172398464689586/

    #CVLD
    #ChulaVista
    #JDATA

  32. Have you seen this? - Did you know we offer tools, programs, and personalized support to help you manage your water bill? If you’re unsure where to start, our Customer Service team can walk you through your options. 💧

    #SweetwaterAuthority #CommunityFirst #HereToHelp #CustomerCare #WaterService #ChulaVista #NationalCity

    👉🏽👉🏽 facebook.com/1172398464689586/

    #CVLD
    #ChulaVista
    #JDATA

  33. Really, #Qantas? Cutting toilets just to cram in 18 more seats, leaving 1 loo for every 90 people in economy? Stop treating your own passengers like cattle. You’re Australia’s national carrier, not a budget airline. Reputation > profits! #Aviation #Airbus #321XLR #CustomerCare #Australia

    First new Qantas Airbus jets c...

  34. 2/2 the noon on doctor's orders, or when I'm having a bath, etc. Even worse - I cannot call back on the number since they have made it outgoing calls only!

    At this point, I don't think self-service customer care is AI-ready. 'Customer support with a human' can well be a marketable USP that could drive interest and adoption, for any brand!

    #customercare #customersupport #AI

  35. 2/2 the noon on doctor's orders, or when I'm having a bath, etc. Even worse - I cannot call back on the number since they have made it outgoing calls only!

    At this point, I don't think self-service customer care is AI-ready. 'Customer support with a human' can well be a marketable USP that could drive interest and adoption, for any brand!

    #customercare #customersupport #AI

  36. 2/2 the noon on doctor's orders, or when I'm having a bath, etc. Even worse - I cannot call back on the number since they have made it outgoing calls only!

    At this point, I don't think self-service customer care is AI-ready. 'Customer support with a human' can well be a marketable USP that could drive interest and adoption, for any brand!

    #customercare #customersupport #AI

  37. 2/2 the noon on doctor's orders, or when I'm having a bath, etc. Even worse - I cannot call back on the number since they have made it outgoing calls only!

    At this point, I don't think self-service customer care is AI-ready. 'Customer support with a human' can well be a marketable USP that could drive interest and adoption, for any brand!

    #customercare #customersupport #AI

  38. 2/2 the noon on doctor's orders, or when I'm having a bath, etc. Even worse - I cannot call back on the number since they have made it outgoing calls only!

    At this point, I don't think self-service customer care is AI-ready. 'Customer support with a human' can well be a marketable USP that could drive interest and adoption, for any brand!

    #customercare #customersupport #AI

  39. Thank you so much for your kind words and for recommending us. We’re glad to hear Stan provided you with professional and efficient service. If you ever need help again, don’t hesitate to reach out, we’re always here for you! 🚪✨

    Our phone number: (855) 229-9211

    Same Day? West Bay!

    #GarageDoorRepair #CustomerCare #WestBayGarageDoors #GarageDoorService
    #FloridaHomes

  40. ✅ Customer was worried about the big gap at the bottom of their garage door. We rebalanced the drums, cables, and chain, then sealed it up tight. Now it closes perfectly! 🚪✨

    Got the same issue? Call us now! 📞(855) 229-9211

    Same Day? West Bay?

    #GarageDoorRepair #CustomerCare #WestBayGarageDoors #GarageDoorService
    #FloridaHomes

  41. ❄️ Need assistance with your Voltas AC? Reaching Voltas customer care is simple! Whether it’s service requests, troubleshooting, or warranty support, we’ve got you covered.

    Read our step-by-step guide here: izoate.com/blog/how-to-contact

    #VoltasAC #CustomerCare #ACService #VoltasSupport #StayCool #TechSupport #Izoate #tech #technology #howto