#customersatisfaction — Public Fediverse posts

#Meme Wednesday

The introduction of #KCS brings several benefits, including higher #customersatisfaction, better #businessresults and, last but not least, higher #employeesatisfaction.

Weekly output: teens + AI chatbots, Android updates, Trump on data-center energy use, Archer + Starlink, balcony solar, customer feedback, CDA 230 + AI, Bluetooth updates

BARCELONA–It’s a treat to be able to start off a post with this dateline. This is the 13th trip that’s afforded me that opportunity and the 12th involving MWC. But this trip isn’t like the ones before it in one way; on my way across the Atlantic, my country started a war of choice because the president felt like it. The world is better without Iran’s worthless, murdering theocrat Ali Khameni, but I have little confidence in the Trump administration’s ability to do the right things for that long-suffering country.

In addition to the links you see below, Patreon readers got a bonus post from me in which I shared lessons learned from more than 10 years of booking Airbnbs.

2/24/2026: Most Teens Use AI for Homework Help. 10% Let It Do Everything, PCMag

Getting an advance copy of this new study from the Pew Research Center gave me a chance to note a new student-understudy chatbot called Einstein and quiz the CEO behind that app.

2/25/2026: Android Update Puts Gemini AI In the Driver’s Seat for Ride-Hail, Food Orders, PCMag

I have somehow become PCMag’s Android-updates guy. This report included a little testimony about Google’s call-scam-detection feature misfiring for me, an important bit of context to include in a post telling readers about Google bringing that tool to Samsung’s new Galaxy S26 series of phones.

2/25/2026: As Energy Costs Soar, Trump Pushes AI Giants to ‘Produce Their Own Electricity’, PCMag

I didn’t watch the entire State of the Union address because self-care is an important thing, but after reading about President Trump’s call for data-center operators to pay for their electricity and power infrastructure, I knew I’d have to write about that initiative.

2/27/2028: Archer Aviation Taps Starlink for Air Taxi Connectivity, PCMag

I still don’t quite get the point of adding Starlink connectivity to aircraft that won’t fly longer than 15 minutes or higher than 4,000 feet above major cities, but this was an easy post to crank out Friday morning before heading to Dulles that afternoon to start my journey to Spain.

2/28/2026: After Years of Shining in Europe, Balcony Solar Comes Out of the Dark in the US, PCMag

This story had been in the works for literally months–I took the photo you see at the top of the piece on the afternoon that I arrived in Berlin for IFA in September–but the policy picture has also changed dramatically, and for the better, over the intervening months.

2/28/2026: What’s the Best Way to Get Customer Feedback in 2026? Hint: It’s Not Email, PCMag

Two weeks after the customer-experience firm Medallia had me at its annual conference in Vegas (with my hotel covered upfront and my airfare to be reimbursed), PCMag ran my recap of what I learned there.

3/1/2026: Online Platforms Are Not Liable for What Users Post. Should That Include Gen AI?, PCMag

I spent Thursday at the Cato Institute for this enlightening conference marking the 30th anniversary of Section 230 of the Communications Decency Act, the 1996 act that bars you from suing an online platform for something that one of its users posted.

3/1/2026: Bluetooth Is Getting an Upgrade. Here’s What It Means for Your Devices, PCMag

I took almost all of the notes for this at CES in January, but I needed more time to confirm some details and then write the post, after which its lack of a news peg left it easy to set aside for a bit.

https://www.europesays.com/uk/758630/ UK’s favourite supermarket revealed, according to customer satisfaction survey #Aldi #Asda #Britain #CustomerSatisfaction #CustomerService #England #GreatBritain #NorthernIreland #ProductQuality #Scotland #ShoppersValue #StoreAppearance #supermarket #UK #UnitedKingdom #ValueForMoney #Wales

Twilio finds businesses overestimate AI chatbot satisfaction by 31%: Twilio survey of 4,800 consumers and 457 business leaders shows 90% of organizations believe customers are satisfied with AI, but only 59% of consumers agree. https://ppc.land/twilio-finds-businesses-overestimate-ai-chatbot-satisfaction-by-31/ #AI #Chatbots #CustomerSatisfaction #Twilio #BusinessInsights

Weekly output: customer satisfaction scores, Qualcomm Quick Charge, TiVo OS, The Onion

This week started at home, then took me out of town first to New Orleans for the Online News Association’s conference (the ninth I’ve attended), followed by Los Angeles for Cranky Dorkfest (my overdue introduction to that avgeek meetup).

9/9/2025: This PC Maker Just Pushed Apple Out of the Top Spot for Customer Satisfaction, PCMag

I had more time than I thought I would Monday to write this when jury duty turned into a roughly 20-minute exercise–they seated the jury they needed right before my reporting time.

9/10/2025: Qualcomm Quick Charge Tech Gets Big Update. Will It Appear on Any US Phones?, PCMag

One of my editors asked if I could pick up this embargoed item, and I had enough slack time in my schedule Tuesday to make that happen.

9/12/2025: Xperi’s TiVo OS aims to bring search and simplicity to TV makers, Light Reading

After a show-floor interview at IFA that gave me about 95% of what I needed, it took a few more days for Xperi’s PR firm to confirm a couple of details, after which I wrote and filed the piece for my telecom trade-pub client during some downtime at ONA Thursday afternoon.

9/14/2025: The Onion CEO Unloads on AI’s Joke-Writing Skills, Says Infowars Purchase Still on the Table, PCMag

Having seen Ben Collins on a panel at SXSW 2019, I thought he would make an engaging, funny speaker at ONA. He was, but he also made some serious points about the Trump administration’s frequent hostility to dissent and the need for journalists to resist that pressure.

#ACSI #avgeek #BenCollins #connectedTV #CrankyDorkfest #CrankyFlier #customerSatisfaction #fastCharging #IFA #LAX #LosAngeles #NewOrleans #ONA #OnlineNewsAssociation #Qualcomm #QuickCharge #satire #streamingVideo #TheOnion #TiVoOS #Xperi

Weekly output: customer satisfaction scores, Qualcomm Quick Charge, TiVo OS, The Onion

This week started at home, then took me out of town first to New Orleans for the Online News Association’s conference (the ninth I’ve attended), followed by Los Angeles for Cranky Dorkfest (my overdue introduction to that avgeek meetup).

9/9/2025: This PC Maker Just Pushed Apple Out of the Top Spot for Customer Satisfaction, PCMag

I had more time than I thought I would Monday to write this when jury duty turned into a roughly 20-minute exercise–they seated the jury they needed right before my reporting time.

9/10/2025: Qualcomm Quick Charge Tech Gets Big Update. Will It Appear on Any US Phones?, PCMag

One of my editors asked if I could pick up this embargoed item, and I had enough slack time in my schedule Tuesday to make that happen.

9/12/2025: Xperi’s TiVo OS aims to bring search and simplicity to TV makers, Light Reading

After a show-floor interview at IFA that gave me about 95% of what I needed, it took a few more days for Xperi’s PR firm to confirm a couple of details, after which I wrote and filed the piece for my telecom trade-pub client during some downtime at ONA Thursday afternoon.

9/14/2025: The Onion CEO Unloads on AI’s Joke-Writing Skills, Says Infowars Purchase Still on the Table, PCMag

Having seen Ben Collins on a panel at SXSW 2019, I thought he would make an engaging, funny speaker at ONA. He was, but he also made some serious points about the Trump administration’s frequent hostility to dissent and the need for journalists to resist that pressure.

#ACSI #avgeek #BenCollins #connectedTV #CrankyDorkfest #CrankyFlier #customerSatisfaction #fastCharging #IFA #LAX #LosAngeles #NewOrleans #ONA #OnlineNewsAssociation #Qualcomm #QuickCharge #satire #streamingVideo #TheOnion #TiVoOS #Xperi

Weekly output: customer satisfaction scores, Qualcomm Quick Charge, TiVo OS, The Onion

This week started at home, then took me out of town first to New Orleans for the Online News Association’s conference (the ninth I’ve attended), followed by Los Angeles for Cranky Dorkfest (my overdue introduction to that avgeek meetup).

9/9/2025: This PC Maker Just Pushed Apple Out of the Top Spot for Customer Satisfaction, PCMag

I had more time than I thought I would Monday to write this when jury duty turned into a roughly 20-minute exercise–they seated the jury they needed right before my reporting time.

9/10/2025: Qualcomm Quick Charge Tech Gets Big Update. Will It Appear on Any US Phones?, PCMag

One of my editors asked if I could pick up this embargoed item, and I had enough slack time in my schedule Tuesday to make that happen.

9/12/2025: Xperi’s TiVo OS aims to bring search and simplicity to TV makers, Light Reading

After a show-floor interview at IFA that gave me about 95% of what I needed, it took a few more days for Xperi’s PR firm to confirm a couple of details, after which I wrote and filed the piece for my telecom trade-pub client during some downtime at ONA Thursday afternoon.

9/14/2025: The Onion CEO Unloads on AI’s Joke-Writing Skills, Says Infowars Purchase Still on the Table, PCMag

Having seen Ben Collins on a panel at SXSW 2019, I thought he would make an engaging, funny speaker at ONA. He was, but he also made some serious points about the Trump administration’s frequent hostility to dissent and the need for journalists to resist that pressure.

#ACSI #avgeek #BenCollins #connectedTV #CrankyDorkfest #CrankyFlier #customerSatisfaction #fastCharging #IFA #LAX #LosAngeles #NewOrleans #ONA #OnlineNewsAssociation #Qualcomm #QuickCharge #satire #streamingVideo #TheOnion #TiVoOS #Xperi

Weekly output: customer satisfaction scores, Qualcomm Quick Charge, TiVo OS, The Onion

This week started at home, then took me out of town first to New Orleans for the Online News Association’s conference (the ninth I’ve attended), followed by Los Angeles for Cranky Dorkfest (my overdue introduction to that avgeek meetup).

9/9/2025: This PC Maker Just Pushed Apple Out of the Top Spot for Customer Satisfaction, PCMag

I had more time than I thought I would Monday to write this when jury duty turned into a roughly 20-minute exercise–they seated the jury they needed right before my reporting time.

9/10/2025: Qualcomm Quick Charge Tech Gets Big Update. Will It Appear on Any US Phones?, PCMag

One of my editors asked if I could pick up this embargoed item, and I had enough slack time in my schedule Tuesday to make that happen.

9/12/2025: Xperi’s TiVo OS aims to bring search and simplicity to TV makers, Light Reading

After a show-floor interview at IFA that gave me about 95% of what I needed, it took a few more days for Xperi’s PR firm to confirm a couple of details, after which I wrote and filed the piece for my telecom trade-pub client during some downtime at ONA Thursday afternoon.

9/14/2025: The Onion CEO Unloads on AI’s Joke-Writing Skills, Says Infowars Purchase Still on the Table, PCMag

Having seen Ben Collins on a panel at SXSW 2019, I thought he would make an engaging, funny speaker at ONA. He was, but he also made some serious points about the Trump administration’s frequent hostility to dissent and the need for journalists to resist that pressure.

#ACSI #avgeek #BenCollins #connectedTV #CrankyDorkfest #CrankyFlier #customerSatisfaction #fastCharging #IFA #LAX #LosAngeles #NewOrleans #ONA #OnlineNewsAssociation #Qualcomm #QuickCharge #satire #streamingVideo #TheOnion #TiVoOS #Xperi

There is a reason why we have such #Loyal #Customers! ✨
I am privileged to be part of this #TopRated #BedAndBreakfast #Success since 2011. #Gratitude to Lydie for making it all possible. 🌟

https://www.puma-it.ie/en/clients-reviews-and-testimonials

#Review #Testimonial #CustomerLoyalty
#CustomerSatisfaction #ThankYou
#FeedbackFriday #SupportLocal 🤩

Agile ITSM turns rigid processes into rapid value—what’s your next move? #AgileITSM #DigitalTransformation #ITLeadership #ModernIT #DevOps #ITOps #AgileMindset #ServiceExcellence #IncidentManagement #ContinuousImprovement #Automation #SelfService #Collaboration #Swarming #MTTR #MTTD #Metrics #Innovation #CustomerSatisfaction
https://medium.com/@sanjay.mohindroo66/beyond-the-ticket-agile-itsm-for-speed-clarity-and-impact-550a98882cb1

DXC launches SAP practice in Japan to drive enterprise modernisation

DXC has launched a new SAP practice in Japan to assist Japanese enterprises with business transformation and meeting requirements …
#Japan #JP #JapanNews #BusinessContinuity #BusinessTransformation #CustomerSatisfaction #digitaltransformation #DXCTechnology(DXC) #JapanTopics #news #Processautomation #Sap #SAPS/4HANA #vehicles
https://www.alojapan.com/1341169/dxc-launches-sap-practice-in-japan-to-drive-enterprise-modernisation/

https://www.alojapan.com/1341169/dxc-launches-sap-practice-in-japan-to-drive-enterprise-modernisation/ DXC launches SAP practice in Japan to drive enterprise modernisation #BusinessContinuity #BusinessTransformation #CustomerSatisfaction #DigitalTransformation #DXCTechnology(DXC) #Japan #JapanNews #JapanTopics #news #ProcessAutomation #Sap #SAPS/4HANA #vehicles DXC has launched a new SAP practice in Japan to assist Japanese enterprises with business transformation and meeting requirements for process modernisation. The new practice will be led

Satisfaction Tumbles to 10-Year Low in Latest ACSI Survey https://jpmellojr.blogspot.com/2025/05/cell-phone-satisfaction-slides-to-10.html #Smartphones #ACSI #CustomerSatisfaction #5G #SmartWatches

California's latest legislation is about to change the game for subscription services, and it’s something both businesses and consumers need to know. Curious about how this new law could impact you? Discover what’s coming and how it could shape the future of customer experience. Don’t miss out!

https://www.kiledjian.com/main/2024/9/29/say-goodbye-to-subscription-hassles-californias-new-click-to-cancel-law-explained

#California #ClickToCancel #ConsumerProtection #SubscriptionServices #AB2863 #EasyCancellation #ConsumerRights #OnlineShopping #DigitalLaw #LegalUpdates #BusinessCompliance #SubscriptionManagement #Ecommerce #MarketingStrategy #CustomerSatisfaction #Transparency #UserExperience #SubscriptionEconomy #BusinessInnovation #ConsumerAdvocacy #DigitalMarketing #RegulatoryChanges #BusinessGrowth #CustomerTrust #TechNews #PrivacyLaw #Compliance #ConsumerAwareness #SmallBusiness #StartupAdvice #LegalCompliance #CustomerExperience #ConsumerEducation #SubscriptionModel #TechTrends

देश भर में ग्राहक संतुष्टि सर्वेक्षण में 11 से 2 नंबर पर पहुंचा कांगड़ा एयरपोर्ट।

https://aliyesha.com/sub/articles/news/display/hp_kanggra_airport_second_customer_satisfaction

#himachal #dharamshala #india #press #news #airport #airports #customersatisfaction #survey #aai #AirportAuthorityOfIndia #congratulations

Enjoy tracker free news reading with us. #privacy #privacymatters

Thank you for your wonderful 5-star review! We are delighted to hear that our #support #service met your #expectations. Your feedback is incredibly #valuable to us and inspires our team to continue delivering #top-notch service. If you ever need assistance in the future, we're always here to help!

#CustomerSatisfaction #SupportService #ThankYou #5StarReview #CustomerFeedback #ExcellenceInService

Customer experience startup Clootrack raises $4M, helps brands see through their customers’ eyes - Getting inside the mind of customers is a challenge as behaviors and demands shift... - http://feedproxy.google.com/~r/Techcrunch/~3/8nqHhJGUnFw/ #artificialintelligence #customersatisfaction #inventuscapitalindia #customerexperience #productmanagement #advertisingtech #brandmanagement #subbakrishnarao #shameelabdulla #recentfunding #enterprise #ecommerce #clootrack #paragdhol #startups #tc