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#customer-service — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customer-service, aggregated by home.social.

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  1. Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.

    I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??

    #Kroger #CustomerService #groceries

  2. Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.

    I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??

    #Kroger #CustomerService #groceries

  3. Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.

    I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??

    #Kroger #CustomerService #groceries

  4. Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.

    I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??

    #Kroger #CustomerService #groceries

  5. Apparently, Kroger sometimes decides to randomly link your rewards account with other rewards accounts because they think that’s something you want them to do. There’s no notice. It just happens! Doing so then causes lots of confusion when you expect rewards to be applied to your order and they don’t.

    I’m glad my mom (who lives in another state) saved an extra $9 on her order and fortunately Kroger credited us $10 for our “inconvenience” but… really??

    #Kroger #CustomerService #groceries

  6. After 2 days of calling for refrigerator repair, got appt with automated assistant -
    I will now and forever be known in their system as "Happy" Bryson
    I don't think I can live up to that - 🤦‍♀️

    #appliancerepair #customerservice #AIjoke

  7. After 2 days of calling for refrigerator repair, got appt with automated assistant -
    I will now and forever be known in their system as "Happy" Bryson
    I don't think I can live up to that - 🤦‍♀️

    #appliancerepair #customerservice #AIjoke

  8. After 2 days of calling for refrigerator repair, got appt with automated assistant -
    I will now and forever be known in their system as "Happy" Bryson
    I don't think I can live up to that - 🤦‍♀️

    #appliancerepair #customerservice #AIjoke

  9. After 2 days of calling for refrigerator repair, got appt with automated assistant -
    I will now and forever be known in their system as "Happy" Bryson
    I don't think I can live up to that - 🤦‍♀️

    #appliancerepair #customerservice #AIjoke

  10. After 2 days of calling for refrigerator repair, got appt with automated assistant -
    I will now and forever be known in their system as "Happy" Bryson
    I don't think I can live up to that - 🤦‍♀️

    #appliancerepair #customerservice #AIjoke

  11. #boo #boooo #tomtom I guess that’s what I get for trying to buy a veindage device on eBay that works. Maybe I can still make it work. it’s sad when they stop offering to even email with you about an product that you want to use lol. They didn’t even confirm that I did indeed have the right serial number fuckers. #customerservice

  12. #boo #boooo #tomtom I guess that’s what I get for trying to buy a veindage device on eBay that works. Maybe I can still make it work. it’s sad when they stop offering to even email with you about an product that you want to use lol. They didn’t even confirm that I did indeed have the right serial number fuckers. #customerservice

  13. I love good customer service. The 'handle' broke on my Niche Zero's on/off switch. I emailed them asking if they could let me know the switch model so I could order it and self fix.

    They responded the same day saying I could order the PCB with the switch on for £14. A couple of days later and my 7 year old grinder is as good as new.

    #CustomerService #Coffee #NicheZero

  14. I love good customer service. The 'handle' broke on my Niche Zero's on/off switch. I emailed them asking if they could let me know the switch model so I could order it and self fix.

    They responded the same day saying I could order the PCB with the switch on for £14. A couple of days later and my 7 year old grinder is as good as new.

    #CustomerService #Coffee #NicheZero

  15. I love good customer service. The 'handle' broke on my Niche Zero's on/off switch. I emailed them asking if they could let me know the switch model so I could order it and self fix.

    They responded the same day saying I could order the PCB with the switch on for £14. A couple of days later and my 7 year old grinder is as good as new.

    #CustomerService #Coffee #NicheZero

  16. I love good customer service. The 'handle' broke on my Niche Zero's on/off switch. I emailed them asking if they could let me know the switch model so I could order it and self fix.

    They responded the same day saying I could order the PCB with the switch on for £14. A couple of days later and my 7 year old grinder is as good as new.

  17. 🎉🚫 When #Google flicks the switch, #Poland is left spinning like a confused hamster in a broken wheel. The article is a #Kafkaesque maze of customer service ping-pong, where Google's mysterious address is harder to find than Waldo in a snowstorm! 🕵️‍♂️📪
    dossier.reasoner.pl/artykul/ #CustomerService #Confusion #HamsterWheel #HackerNews #ngated

  18. 🎉🚫 When #Google flicks the switch, #Poland is left spinning like a confused hamster in a broken wheel. The article is a #Kafkaesque maze of customer service ping-pong, where Google's mysterious address is harder to find than Waldo in a snowstorm! 🕵️‍♂️📪
    dossier.reasoner.pl/artykul/ #CustomerService #Confusion #HamsterWheel #HackerNews #ngated

  19. 🎉🚫 When #Google flicks the switch, #Poland is left spinning like a confused hamster in a broken wheel. The article is a #Kafkaesque maze of customer service ping-pong, where Google's mysterious address is harder to find than Waldo in a snowstorm! 🕵️‍♂️📪
    dossier.reasoner.pl/artykul/ #CustomerService #Confusion #HamsterWheel #HackerNews #ngated

  20. 🎉🚫 When #Google flicks the switch, #Poland is left spinning like a confused hamster in a broken wheel. The article is a #Kafkaesque maze of customer service ping-pong, where Google's mysterious address is harder to find than Waldo in a snowstorm! 🕵️‍♂️📪
    dossier.reasoner.pl/artykul/ #CustomerService #Confusion #HamsterWheel #HackerNews #ngated

  21. 🎉🚫 When #Google flicks the switch, #Poland is left spinning like a confused hamster in a broken wheel. The article is a #Kafkaesque maze of customer service ping-pong, where Google's mysterious address is harder to find than Waldo in a snowstorm! 🕵️‍♂️📪
    dossier.reasoner.pl/artykul/ #CustomerService #Confusion #HamsterWheel #HackerNews #ngated

  22. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  23. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  24. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  25. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  26. FYI: Explaining companion chatbot: A companion chatbot is an AI persona built for an ongoing relationship rather than a task. Mechanics, statutory definitions, ad economics and open disputes. ppc.land/companion-chatbot/ #CompanionChatbot #AI #ChatbotTechnology #ArtificialIntelligence #CustomerService

  27. FYI: Salesforce agents gain a runtime that pursues goals over weeks, not chats: Seven prebuilt agents cover sales, service, commerce and back office, with six generally available and outbound seller Hunter held in pilot until November. ppc.land/salesforce-agents-gai #Salesforce #CRM #SalesAgents #BusinessGoals #CustomerService

  28. FYI: Salesforce agents gain a runtime that pursues goals over weeks, not chats: Seven prebuilt agents cover sales, service, commerce and back office, with six generally available and outbound seller Hunter held in pilot until November. ppc.land/salesforce-agents-gai #Salesforce #CRM #SalesAgents #BusinessGoals #CustomerService

  29. FYI: Salesforce agents gain a runtime that pursues goals over weeks, not chats: Seven prebuilt agents cover sales, service, commerce and back office, with six generally available and outbound seller Hunter held in pilot until November. ppc.land/salesforce-agents-gai #Salesforce #CRM #SalesAgents #BusinessGoals #CustomerService

  30. WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: wix.to/q8riS5s

    #AI
    #WhatsApp
    #Automation
    #CustomerService
    #ConversationalCommerce

  31. WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: wix.to/q8riS5s

    #AI
    #WhatsApp
    #Automation
    #CustomerService
    #ConversationalCommerce

  32. WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: wix.to/q8riS5s





  33. WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: wix.to/q8riS5s

    #AI
    #WhatsApp
    #Automation
    #CustomerService
    #ConversationalCommerce

  34. WhatsApp is shifting toward action-oriented AI agents that execute tasks directly inside chats — a major step for customer service and business automation. This development could reduce friction in support, speed up transactions, and open new opportunities for conversational commerce. Read the article to explore impacts and use cases: wix.to/q8riS5s

    #AI
    #WhatsApp
    #Automation
    #CustomerService
    #ConversationalCommerce