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#customer-service — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customer-service, aggregated by home.social.

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  1. Why not publish the details on your website rather than have to tell us that you’re experiencing greater than normal volume of calls to your switchboard and bleating about how important these calls are to you?

    #NorthernPowerGrid
    #customerService
    #yourCallisImportant

  2. Why not publish the details on your website rather than have to tell us that you’re experiencing greater than normal volume of calls to your switchboard and bleating about how important these calls are to you?

    #NorthernPowerGrid
    #customerService
    #yourCallisImportant

  3. Why not publish the details on your website rather than have to tell us that you’re experiencing greater than normal volume of calls to your switchboard and bleating about how important these calls are to you?

    #NorthernPowerGrid
    #customerService
    #yourCallisImportant

  4. Why not publish the details on your website rather than have to tell us that you’re experiencing greater than normal volume of calls to your switchboard and bleating about how important these calls are to you?

    #NorthernPowerGrid
    #customerService
    #yourCallisImportant

  5. Why not publish the details on your website rather than have to tell us that you’re experiencing greater than normal volume of calls to your switchboard and bleating about how important these calls are to you?

    #NorthernPowerGrid
    #customerService
    #yourCallisImportant

  6. ‘Left Feeling Humiliated’: Photographer Alleges ‘Discrimination’, Says He Was Denied Entry To Louis Vuitton Store | Viral News

    News viral ‘Left Feeling Humiliated’: Photographer Alleges ‘Discrimination’, Says He Was Denied Entry To Louis Vuitton Store Last…
    #France #FR #Europe #EU #LouisVuitton #customerservice #deniedentry #Glendale #humiliation #LouisVuittoncustomerexperience #luxuryshopping #lvmh #StevenWilliams
    europesays.com/france/62317/

  7. Four 5-star reviews landed on our Google page recently — cavers, walkers, one very grateful last-minute rain jacket rescue. Cheers, all of you. 🥰

    Bought from us and not left a review yet? Just search for us on Google. 👍

    #outdoors #shoplocal #yorkshire #yorkshiredales #customerservice

  8. Four 5-star reviews landed on our Google page recently — cavers, walkers, one very grateful last-minute rain jacket rescue. Cheers, all of you. 🥰

    Bought from us and not left a review yet? Just search for us on Google. 👍

    #outdoors #shoplocal #yorkshire #yorkshiredales #customerservice

  9. Four 5-star reviews landed on our Google page recently — cavers, walkers, one very grateful last-minute rain jacket rescue. Cheers, all of you. 🥰

    Bought from us and not left a review yet? Just search for us on Google. 👍

    #outdoors #shoplocal #yorkshire #yorkshiredales #customerservice

  10. In a new low for #Amazon delivery drivers...our latest order, a book for NJ, was left in a "secure location".

    The card and paper recycling bin.

    A neighbour's card and paper recycling bin...

    Thankfully today was not blue bin collection day.

    #customerservice #whattheheck

  11. In a new low for #Amazon delivery drivers...our latest order, a book for NJ, was left in a "secure location".

    The card and paper recycling bin.

    A neighbour's card and paper recycling bin...

    Thankfully today was not blue bin collection day.

    #customerservice #whattheheck

  12. In a new low for #Amazon delivery drivers...our latest order, a book for NJ, was left in a "secure location".

    The card and paper recycling bin.

    A neighbour's card and paper recycling bin...

    Thankfully today was not blue bin collection day.

    #customerservice #whattheheck

  13. In a new low for #Amazon delivery drivers...our latest order, a book for NJ, was left in a "secure location".

    The card and paper recycling bin.

    A neighbour's card and paper recycling bin...

    Thankfully today was not blue bin collection day.

    #customerservice #whattheheck

  14. In a new low for #Amazon delivery drivers...our latest order, a book for NJ, was left in a "secure location".

    The card and paper recycling bin.

    A neighbour's card and paper recycling bin...

    Thankfully today was not blue bin collection day.

    #customerservice #whattheheck

  15. A broker's customer support can save you when something goes wrong. BrokerCue's latest guide compares real support channels, hours, and response quality across major brokers. Don't guess how reachable they are. Check before you commit.

    #investing #brokers #customerservice #trading #duediligence #investoreducation

    brokercue.com/blog/comparing-b

  16. A broker's customer support can save you when something goes wrong. BrokerCue's latest guide compares real support channels, hours, and response quality across major brokers. Don't guess how reachable they are. Check before you commit.

    #investing #brokers #customerservice #trading #duediligence #investoreducation

    brokercue.com/blog/comparing-b

  17. A broker's customer support can save you when something goes wrong. BrokerCue's latest guide compares real support channels, hours, and response quality across major brokers. Don't guess how reachable they are. Check before you commit.

    #investing #brokers #customerservice #trading #duediligence #investoreducation

    brokercue.com/blog/comparing-b

  18. A broker's customer support can save you when something goes wrong. BrokerCue's latest guide compares real support channels, hours, and response quality across major brokers. Don't guess how reachable they are. Check before you commit.

    #investing #brokers #customerservice #trading #duediligence #investoreducation

    brokercue.com/blog/comparing-b

  19. ‘What Kind of Hotel is This?’: Man Checks in a Hotel in Albania. They wouldn’t Let Him Go to His Room for One Odd Reason. byteseu.com/2247202/ #Albania #CustomerService #hotel #TikTok

  20. Woohoo! Social Security and Medicare A&B have been approved, and are retroactive to July.

    I have to say the customer service (phone) I received from various Federal agencies far exceeded what I get from corporations these days. In every instance, I spoke with a human being in less than 12 minutes, and never got bounced by a phone menu.

    Government services > private companies

    #Retirement #USGov #CustomerService

  21. Woohoo! Social Security and Medicare A&B have been approved, and are retroactive to July.

    I have to say the customer service (phone) I received from various Federal agencies far exceeded what I get from corporations these days. In every instance, I spoke with a human being in less than 12 minutes, and never got bounced by a phone menu.

    Government services > private companies

    #Retirement #USGov #CustomerService

  22. Woohoo! Social Security and Medicare A&B have been approved, and are retroactive to July.

    I have to say the customer service (phone) I received from various Federal agencies far exceeded what I get from corporations these days. In every instance, I spoke with a human being in less than 12 minutes, and never got bounced by a phone menu.

    Government services > private companies

    #Retirement #USGov #CustomerService

  23. Woohoo! Social Security and Medicare A&B have been approved, and are retroactive to July.

    I have to say the customer service (phone) I received from various Federal agencies far exceeded what I get from corporations these days. In every instance, I spoke with a human being in less than 12 minutes, and never got bounced by a phone menu.

    Government services > private companies

    #Retirement #USGov #CustomerService

  24. Woohoo! Social Security and Medicare A&B have been approved, and are retroactive to July.

    I have to say the customer service (phone) I received from various Federal agencies far exceeded what I get from corporations these days. In every instance, I spoke with a human being in less than 12 minutes, and never got bounced by a phone menu.

    Government services > private companies

    #Retirement #USGov #CustomerService

  25. Here is a bit of linguistic advice for anyone but particularly if you are in customer service.

    Do not say “I understand” if someone is complaining or unhappy about something. The other person will rarely believe you actually understand because you probably don’t.

    Instead say, “I agree”.

    “I agree this situation is frustrating.” “I agree this is so annoying.”

    You validate their feelings without validating the content of the complaint. The other person will feel you are on their side and will be much more open to discussing the underlying issue.

    #linguistics #customerservice

  26. Here is a bit of linguistic advice for anyone but particularly if you are in customer service.

    Do not say “I understand” if someone is complaining or unhappy about something. The other person will rarely believe you actually understand because you probably don’t.

    Instead say, “I agree”.

    “I agree this situation is frustrating.” “I agree this is so annoying.”

    You validate their feelings without validating the content of the complaint. The other person will feel you are on their side and will be much more open to discussing the underlying issue.

    #linguistics #customerservice

  27. Here is a bit of linguistic advice for anyone but particularly if you are in customer service.

    Do not say “I understand” if someone is complaining or unhappy about something. The other person will rarely believe you actually understand because you probably don’t.

    Instead say, “I agree”.

    “I agree this situation is frustrating.” “I agree this is so annoying.”

    You validate their feelings without validating the content of the complaint. The other person will feel you are on their side and will be much more open to discussing the underlying issue.

    #linguistics #customerservice

  28. Here is a bit of linguistic advice for anyone but particularly if you are in customer service.

    Do not say “I understand” if someone is complaining or unhappy about something. The other person will rarely believe you actually understand because you probably don’t.

    Instead say, “I agree”.

    “I agree this situation is frustrating.” “I agree this is so annoying.”

    You validate their feelings without validating the content of the complaint. The other person will feel you are on their side and will be much more open to discussing the underlying issue.

  29. Here is a bit of linguistic advice for anyone but particularly if you are in customer service.

    Do not say “I understand” if someone is complaining or unhappy about something. The other person will rarely believe you actually understand because you probably don’t.

    Instead say, “I agree”.

    “I agree this situation is frustrating.” “I agree this is so annoying.”

    You validate their feelings without validating the content of the complaint. The other person will feel you are on their side and will be much more open to discussing the underlying issue.

    #linguistics #customerservice

  30. As Google and OpenAI build AI agents that can navigate websites on behalf of users, design your site so these agents can easily understand and interact with your content, just like you'd design for any other assistive technology.

    Read more 👉 lttr.ai/AtrgL

    #customerservice #userexperience #ux

  31. As Google and OpenAI build AI agents that can navigate websites on behalf of users, design your site so these agents can easily understand and interact with your content, just like you'd design for any other assistive technology.

    Read more 👉 lttr.ai/AtrgL

    #customerservice #userexperience #ux

  32. As Google and OpenAI build AI agents that can navigate websites on behalf of users, design your site so these agents can easily understand and interact with your content, just like you'd design for any other assistive technology.

    Read more 👉 lttr.ai/AtrgL

    #customerservice #userexperience #ux

  33. As Google and OpenAI build AI agents that can navigate websites on behalf of users, design your site so these agents can easily understand and interact with your content, just like you'd design for any other assistive technology.

    Read more 👉 lttr.ai/AtrgL

    #customerservice #userexperience #ux

  34. As Google and OpenAI build AI agents that can navigate websites on behalf of users, design your site so these agents can easily understand and interact with your content, just like you'd design for any other assistive technology.

    Read more 👉 lttr.ai/AtrgL

    #customerservice #userexperience #ux

  35. Best in class: Paris – Ramdane Touhami’s 45 Rue de Saintonge

    The six-shop retail space selling high-end perfume alongside Japanese flowers and superlative coffee, all backed up by personal…
    #France #FR #Europe #EU #Paris #buly1803 #customerservice #ramdanetouhami
    europesays.com/france/59596/

  36. The majority of your customers in the middle of their journey is the group almost nobody designs for, and the group most likely to drift away without a word.

    Read more 👉 lttr.ai/Atpl1

    #customerservice

  37. The majority of your customers in the middle of their journey is the group almost nobody designs for, and the group most likely to drift away without a word.

    Read more 👉 lttr.ai/Atpl1

    #customerservice

  38. The majority of your customers in the middle of their journey is the group almost nobody designs for, and the group most likely to drift away without a word.

    Read more 👉 lttr.ai/Atpl1

    #customerservice

  39. The majority of your customers in the middle of their journey is the group almost nobody designs for, and the group most likely to drift away without a word.

    Read more 👉 lttr.ai/Atpl1

    #customerservice

  40. The majority of your customers in the middle of their journey is the group almost nobody designs for, and the group most likely to drift away without a word.

    Read more 👉 lttr.ai/Atpl1

    #customerservice

  41. Union warns O2 Telefónica job cuts could hit customer service

    The logo of the telecommunications provider Telefonica can be seen on a sign in front of the German…
    #Spain #ES #Europe #Europa #EU #Telefónica #ChristophHeil #Customerservice #Germansubsidiary #o2
    europesays.com/spain/62574/