#itsupport — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #itsupport, aggregated by home.social.
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Customer: "Why don't you change that? I made you an admin!"
Me: "You made my account a read only admin."
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Upland RightAnswers revolutionizes IT support with AI-powered knowledge management, reducing resolution times and capturing institutional expertise. Discover KCS transformation. #AI #ITSupport
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Upland RightAnswers revolutionizes IT support with AI-powered knowledge management, reducing resolution times and capturing institutional expertise. Discover KCS transformation. #AI #ITSupport
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Upland RightAnswers revolutionizes IT support with AI-powered knowledge management, reducing resolution times and capturing institutional expertise. Discover KCS transformation. #AI #ITSupport
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Upland RightAnswers revolutionizes IT support with AI-powered knowledge management, reducing resolution times and capturing institutional expertise. Discover KCS transformation. #AI #ITSupport
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Upland RightAnswers revolutionizes IT support with AI-powered knowledge management, reducing resolution times and capturing institutional expertise. Discover KCS transformation. #AI #ITSupport
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Kunde: “Hab hier $dringendsProblem”
Ich: “Wird ca. 2 Stunden dauern, könnte ich am Freitag noch reinschreiben “
K: “Freitag hab ich Brücktag”
I: “OK, dann schauen wir uns es halt jetzt noch an”
K: “Ist auch schlecht, weil ich jetzt Feierabend habe”
I: “Also gut, dann Montag Vormittag “
K:”Hmmm… Geht es diese Woche wirklich nicht mehr?”
I: 🤯
#itwahnsinn #itsupport -
Kunde: “Hab hier $dringendsProblem”
Ich: “Wird ca. 2 Stunden dauern, könnte ich am Freitag noch reinschreiben “
K: “Freitag hab ich Brücktag”
I: “OK, dann schauen wir uns es halt jetzt noch an”
K: “Ist auch schlecht, weil ich jetzt Feierabend habe”
I: “Also gut, dann Montag Vormittag “
K:”Hmmm… Geht es diese Woche wirklich nicht mehr?”
I: 🤯
#itwahnsinn #itsupport -
Kunde: “Hab hier $dringendsProblem”
Ich: “Wird ca. 2 Stunden dauern, könnte ich am Freitag noch reinschreiben “
K: “Freitag hab ich Brücktag”
I: “OK, dann schauen wir uns es halt jetzt noch an”
K: “Ist auch schlecht, weil ich jetzt Feierabend habe”
I: “Also gut, dann Montag Vormittag “
K:”Hmmm… Geht es diese Woche wirklich nicht mehr?”
I: 🤯
#itwahnsinn #itsupport -
Kunde: “Hab hier $dringendsProblem”
Ich: “Wird ca. 2 Stunden dauern, könnte ich am Freitag noch reinschreiben “
K: “Freitag hab ich Brücktag”
I: “OK, dann schauen wir uns es halt jetzt noch an”
K: “Ist auch schlecht, weil ich jetzt Feierabend habe”
I: “Also gut, dann Montag Vormittag “
K:”Hmmm… Geht es diese Woche wirklich nicht mehr?”
I: 🤯
#itwahnsinn #itsupport -
Kunde: “Hab hier $dringendsProblem”
Ich: “Wird ca. 2 Stunden dauern, könnte ich am Freitag noch reinschreiben “
K: “Freitag hab ich Brücktag”
I: “OK, dann schauen wir uns es halt jetzt noch an”
K: “Ist auch schlecht, weil ich jetzt Feierabend habe”
I: “Also gut, dann Montag Vormittag “
K:”Hmmm… Geht es diese Woche wirklich nicht mehr?”
I: 🤯
#itwahnsinn #itsupport -
Les gens qui font du n8n, vous êtes sur la version nuage chez eux ou en auto-hébergé ? Avec quelle config ?
Au boulot c'est chez eux avec le plan Pro, et je trouve ça super fragile.
Un workflow un peu long et ça pête l'instance (même en ouvrant l'exécution d'un déjà terminé), ce genre de trucs.
Ça rend l'outil vraiment très meh, et je suis quasi assuré que ce n'est pas un problème de boucle infinie 😅.
L'instance est régulièrement mise à jour sur la version stable.
#n8n #itsupport -
Les gens qui font du n8n, vous êtes sur la version nuage chez eux ou en auto-hébergé ? Avec quelle config ?
Au boulot c'est chez eux avec le plan Pro, et je trouve ça super fragile.
Un workflow un peu long et ça pête l'instance (même en ouvrant l'exécution d'un déjà terminé), ce genre de trucs.
Ça rend l'outil vraiment très meh, et je suis quasi assuré que ce n'est pas un problème de boucle infinie 😅.
L'instance est régulièrement mise à jour sur la version stable.
#n8n #itsupport -
Les gens qui font du n8n, vous êtes sur la version nuage chez eux ou en auto-hébergé ? Avec quelle config ?
Au boulot c'est chez eux avec le plan Pro, et je trouve ça super fragile.
Un workflow un peu long et ça pête l'instance (même en ouvrant l'exécution d'un déjà terminé), ce genre de trucs.
Ça rend l'outil vraiment très meh, et je suis quasi assuré que ce n'est pas un problème de boucle infinie 😅.
L'instance est régulièrement mise à jour sur la version stable.
#n8n #itsupport -
Les gens qui font du n8n, vous êtes sur la version nuage chez eux ou en auto-hébergé ? Avec quelle config ?
Au boulot c'est chez eux avec le plan Pro, et je trouve ça super fragile.
Un workflow un peu long et ça pête l'instance (même en ouvrant l'exécution d'un déjà terminé), ce genre de trucs.
Ça rend l'outil vraiment très meh, et je suis quasi assuré que ce n'est pas un problème de boucle infinie 😅.
L'instance est régulièrement mise à jour sur la version stable.
#n8n #itsupport -
SLA pressure builds over time ⚠️
As workloads increase, maintaining response times becomes harder.
📉 Slower responses
⏳ Growing backlogs
📊 More SLA breachesThis can lead to delays, penalties, and reduced client trust.
MSPs are scaling teams to keep SLAs consistent and avoid risk 🌍
✅ Faster responses
✅ Better SLA performance
✅ Stronger client trustStay ahead before pressure turns into problems.
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Customer keeps complaining about the VPN not working.
After lots of questions and vague answers, I get the impression she doesn't know how to install the management profile on her new telephone.
"VPN".
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Customer keeps complaining about the VPN not working.
After lots of questions and vague answers, I get the impression she doesn't know how to install the management profile on her new telephone.
"VPN".
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Customer keeps complaining about the VPN not working.
After lots of questions and vague answers, I get the impression she doesn't know how to install the management profile on her new telephone.
"VPN".
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Customer keeps complaining about the VPN not working.
After lots of questions and vague answers, I get the impression she doesn't know how to install the management profile on her new telephone.
"VPN".
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Customer keeps complaining about the VPN not working.
After lots of questions and vague answers, I get the impression she doesn't know how to install the management profile on her new telephone.
"VPN".
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Wir suchen Verstärkung fürs IT-Team bei Winterhalder Selbstklebetechnik in Heitersheim:
📌 IT-Support-Spezialist (m/w/d)
Helpdesk, Windows-Clients, M365, User-Onboarding - aktuell als Vor Ort Stelle geplant
→ winterhalder.de/jobs/it-support-spezialist📌 IT-Systemadministrator fürs ERP & Business Applications (m/w/d)
ERP (Fepa Planat), EDI/OFTP, DMS (ELO), SQL Server, Prozessoptimierung - aktuell mit 40% HomeOffice geplant
→ winterhalder.de/jobs/it-systemadministrator#ITJobs #ERP #Freiburg #Markgräflerland #Heitersheim #Systemadministrator #ITSupport #JobsIT
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Wir suchen Verstärkung fürs IT-Team bei Winterhalder Selbstklebetechnik in Heitersheim:
📌 IT-Support-Spezialist (m/w/d)
Helpdesk, Windows-Clients, M365, User-Onboarding - aktuell als Vor Ort Stelle geplant
→ winterhalder.de/jobs/it-support-spezialist📌 IT-Systemadministrator fürs ERP & Business Applications (m/w/d)
ERP (Fepa Planat), EDI/OFTP, DMS (ELO), SQL Server, Prozessoptimierung - aktuell mit 40% HomeOffice geplant
→ winterhalder.de/jobs/it-systemadministrator#ITJobs #ERP #Freiburg #Markgräflerland #Heitersheim #Systemadministrator #ITSupport #JobsIT
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Wir suchen Verstärkung fürs IT-Team bei Winterhalder Selbstklebetechnik in Heitersheim:
📌 IT-Support-Spezialist (m/w/d)
Helpdesk, Windows-Clients, M365, User-Onboarding - aktuell als Vor Ort Stelle geplant
→ winterhalder.de/jobs/it-support-spezialist📌 IT-Systemadministrator fürs ERP & Business Applications (m/w/d)
ERP (Fepa Planat), EDI/OFTP, DMS (ELO), SQL Server, Prozessoptimierung - aktuell mit 40% HomeOffice geplant
→ winterhalder.de/jobs/it-systemadministrator#ITJobs #ERP #Freiburg #Markgräflerland #Heitersheim #Systemadministrator #ITSupport #JobsIT
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Wir suchen Verstärkung fürs IT-Team bei Winterhalder Selbstklebetechnik in Heitersheim:
📌 IT-Support-Spezialist (m/w/d)
Helpdesk, Windows-Clients, M365, User-Onboarding - aktuell als Vor Ort Stelle geplant
→ winterhalder.de/jobs/it-support-spezialist📌 IT-Systemadministrator fürs ERP & Business Applications (m/w/d)
ERP (Fepa Planat), EDI/OFTP, DMS (ELO), SQL Server, Prozessoptimierung - aktuell mit 40% HomeOffice geplant
→ winterhalder.de/jobs/it-systemadministrator#ITJobs #ERP #Freiburg #Markgräflerland #Heitersheim #Systemadministrator #ITSupport #JobsIT
-
Wir suchen Verstärkung fürs IT-Team bei Winterhalder Selbstklebetechnik in Heitersheim:
📌 IT-Support-Spezialist (m/w/d)
Helpdesk, Windows-Clients, M365, User-Onboarding - aktuell als Vor Ort Stelle geplant
→ winterhalder.de/jobs/it-support-spezialist📌 IT-Systemadministrator fürs ERP & Business Applications (m/w/d)
ERP (Fepa Planat), EDI/OFTP, DMS (ELO), SQL Server, Prozessoptimierung - aktuell mit 40% HomeOffice geplant
→ winterhalder.de/jobs/it-systemadministrator#ITJobs #ERP #Freiburg #Markgräflerland #Heitersheim #Systemadministrator #ITSupport #JobsIT
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It's not even 10 in the morning and I already did several good things.
Time for coffee, me thinks.
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It's not even 10 in the morning and I already did several good things.
Time for coffee, me thinks.
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It's not even 10 in the morning and I already did several good things.
Time for coffee, me thinks.
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It's not even 10 in the morning and I already did several good things.
Time for coffee, me thinks.
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It's not even 10 in the morning and I already did several good things.
Time for coffee, me thinks.
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Is your business struggling with IT downtime, security risks, or rising tech costs? These are signs you may need Managed IT Services. Learn how the right IT partner can help your business grow and stay secure.
Read more: https://www.exinent.com/signs-your-business-needs-managed-it-services/
#Exinent #ManagedITServices #ITSupport #CyberSecurity -
Is your business struggling with IT downtime, security risks, or rising tech costs? These are signs you may need Managed IT Services. Learn how the right IT partner can help your business grow and stay secure.
Read more: https://www.exinent.com/signs-your-business-needs-managed-it-services/
#Exinent #ManagedITServices #ITSupport #CyberSecurity -
Frequent IT issues slowing down your business? Discover the common tech problems that hurt small business productivity—and how to solve them before they impact growth.
Read the full blog: https://www.exinent.com/frequent-it-issues-small-business-productivity/
#Exinent #ITSupport #ManagedITServices #SmallBusinessIT #CyberSecurity -
Frequent IT issues slowing down your business? Discover the common tech problems that hurt small business productivity—and how to solve them before they impact growth.
Read the full blog: https://www.exinent.com/frequent-it-issues-small-business-productivity/
#Exinent #ITSupport #ManagedITServices #SmallBusinessIT #CyberSecurity -
IT downtime can cost small businesses revenue, productivity, and customer trust. Discover the key causes and how to prevent costly disruptions.
Read the full blog: https://www.exinent.com/why-small-businesses-experience-it-downtime/
#Exinent #ITSupport #SmallBusinessIT #ManagedITServices -
Some people are good people but not too tech savvy.
"Yes, I have my new company phone. It's a Samsung, and the serial number is S25 5G."
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Some people are good people but not too tech savvy.
"Yes, I have my new company phone. It's a Samsung, and the serial number is S25 5G."
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Some people are good people but not too tech savvy.
"Yes, I have my new company phone. It's a Samsung, and the serial number is S25 5G."
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Some people are good people but not too tech savvy.
"Yes, I have my new company phone. It's a Samsung, and the serial number is S25 5G."
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Some people are good people but not too tech savvy.
"Yes, I have my new company phone. It's a Samsung, and the serial number is S25 5G."
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Good forking grief. MSTeams is SO annoying with its bleeps and popups.
We hates it!
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Good forking grief. MSTeams is SO annoying with its bleeps and popups.
We hates it!
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Good forking grief. MSTeams is SO annoying with its bleeps and popups.
We hates it!
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Good forking grief. MSTeams is SO annoying with its bleeps and popups.
We hates it!
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Good forking grief. MSTeams is SO annoying with its bleeps and popups.
We hates it!
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It is really when you do IT support for 'normal' people that you see how utterly broken it all is.
Computing is my job and hobby, I spend a lot of time fixing my own stuff and curating my systems to work just to a basic level.
Then you see someone else's device and experience, just trying day-to-day stuff.
I have complete sympathy particularly for the elderly who want to benefit, but have to wade through the quagmire of utter crap to get anything done.
I make a point of telling them "No, it's not you, this is all shit, and I apologise on behalf of the industry I am part of"
