home.social

#customersupport — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customersupport, aggregated by home.social.

fetched live
  1. Turn your website and internal documents into a 24/7 AI support assistant in minutes! 🤖✨
    Stop letting repetitive support questions slow down your growth. Automate your customer success today!

    Check it out here: chatnode.ai/?via=emely-dana

    #CustomerSupport #ArtificialIntelligence #Automation #SaaS #Chatnode #BusinessGrowth

  2. Turn your website and internal documents into a 24/7 AI support assistant in minutes! 🤖✨
    Stop letting repetitive support questions slow down your growth. Automate your customer success today!

    Check it out here: chatnode.ai/?via=watson

    #CustomerSupport #ArtificialIntelligence #Automation #SaaS #Chatnode #BusinessGrowth

  3. Hello, friendly Ai bot at the mobile network company. I've lost my phone, would it be possible to get a new SIM sorted.

    Yes! Said the friendly Ai bot, I've just sent a text message with the details on how to get a new SIM to your phone...

    Sigh ...

    #Ai #LLM #Bots #CustomerSupport

  4. FeedGuardians is featured on Awesome Indie! 🚀

    The BEST comment moderation tool for social media

    Upvote it → awesomeindie.com/product/feed-

    #Automation #CustomerSupport #SocialMedia

  5. With VOXBEE WhatsApp API, you can reply faster, automate everyday conversations, keep customers engaged, and make sure opportunities don’t slip away. 💬💚

    Better conversations. Faster replies. Real growth. 🚀

    📞 +91 81237 57445
    📧 [email protected]
    🌐 www.voxbee.in

    #VOXBEE #WhatsAppAPI #BusinessAutomation #CustomerEngagement #AIForBusiness #BusinessGrowth #DigitalMarketing #Automation #CustomerSupport #TechSolutions

  6. I've been dealing with what I suspect is an #AI #chatbot in a #customersupport interaction that's been going on for over a month now without any resolution.

    Just mindless words. No actual problem-solving, no evidence of "thinking", just going around and around in circles.

    It's infuriating, and a great example of how to destroy brand value and #customerloyalty by being penny-wise and pound-foolish.

  7. Let's try this: Anyone interested in #hiring me?

    PT Canada

    Experience:
    - #SupportEngineer #CustomerSupport #SaaS #DevOps
    - expert: #Auth #CI integrations #web
    - Product #Operations
    - Program Management
    - #librarian

    Excel at:
    - global collaboration
    - #techSupport
    - workflows (automation/AI)
    - training/mentoring
    - #Documentation #knowledgeBase
    - troubleshooting
    - detail-oriented
    - learning
    - recognizing patterns & fixing

    Links in profile

    Boosts appreciated

    #openToWork #fediHire #getFediHired

  8. #Email is still the best channel for complex #customersupport because it is asynchronous, creates a paper trail, supports attachments, and makes escalation far easier than babysitting a #chatbot
    viewfromthewing.com/ihg-one-re

  9. Whenever I am forced to escalate to human agent (100% of the time) I try to make it clear to them how much of a waste and disrespect the AI support is, and how it is literally functionally incapable of providing any form of genuine support that could not be found in a large, searchable text document.

    #customersupport #fuckAI #LLM

  10. @protonprivacy should consider moving away from Zendesk for its customer support platform. Such a transition could align better with its commitment to privacy and open source values.

    #CustomerSupport #Privacy #OpenSource

  11. I wish we had better titles for #Support roles that distinguish what's required.

    Role titles such as: [Customer, Client, Product, Technical] [Support, Experience, Service] [Agent, Specialist, Representative]

    Pay range: from 35k CAD (24.5k USD) - below living wage - up to 150k CAD (106k USD).

    Expectations and skill level range from answering basic consumer questions, to what most would title as a 'support engineer' role.

    #CustomerSupport #CustomerExperience #CX #Jobs #JobSearch