#customersupport — Public Fediverse posts

Let’s meet!!!

#sitMAD #sapcommunity #sapchampions #sapmentors #innovation #development #customersupport #developers #sapsupport @sap

https://www.linkedin.com/posts/ajmaradiaga_hola-comunidad-sap-en-madrid-espero-que-activity-7423008653848350720-t17w?utm_source=share

Exciting news from Vodafone! 🎉 They've launched new tools like the Vodafone Remote Assistant, allowing customers to easily share their screen with technicians for quick troubleshooting. Plus, the Wi-Fi Expert System optimizes your home internet settings automatically. Enjoy a smoother online experience! #Vodafone #RemoteAssistance #WiFiExpertSystem #HomeInternet #CustomerSupport

👉 Více informací najdete zde:
https://tiskovec.cz/clanky/oci-technika-jsou-hned-u-vas-doma-nove-nastroje-usnadni-zivot-zakaznikum-vodafonu?utm_source=mastodon_social&utm_medium=social&utm_campaign=new_article

Call centres.

Enhancing Customer Experience Of Phone Wait Time:
—
"There are 4 people waiting ahead of you."

"The wait time is 7 minutes."

"We can call you back, in the order your call was received."

—
Detracting From Customer Experience:
—
"By calling us, you consent to being recorded."

"Listen carefully, as options have changed."

"Your call is important to us."

"You can self-serve by using our website."

"We don't tolerate abuse."

#UX #CallCentre #PhoneSupport #CustomerSupport #Design