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#customersupport — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customersupport, aggregated by home.social.

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  1. National Grid’s record year for vulnerability support

    National Grid have supported 25,860 customers through fuel poverty during 2025 and 2026. This marks a record year…
    #EuropeSays #Britain #Europe #EU #NationalGrid #CustomerSupport #Energybills #fuel-poverty #low-carbon #Midlands #severeweather #southwales #SouthWestEngland #StormGoretti
    europesays.com/britain/107020/

  2. Helploom is featured on Awesome Indie! 🚀

    Simple customer support for small teams and solo founders

    Upvote it → awesomeindie.com/product/helpl

    #CustomerSupport

  3. Helploom is featured on Awesome Indie! 🚀

    Simple customer support for small teams and solo founders

    Upvote it → awesomeindie.com/product/helpl

    #CustomerSupport

  4. A broker that hides support channels or takes days to reply is a risk. Check live chat hours, phone response, and email speed before you fund. BrokerCue compares broker support so you can verify who answers when it matters. Slow support often signals weak oversight. Keep your money with brokers that respond.

    #investing #trading #brokers #onlinetrading #regulation #customersupport

    brokercue.com/blog/comparing-b

  5. A broker that hides support channels or takes days to reply is a risk. Check live chat hours, phone response, and email speed before you fund. BrokerCue compares broker support so you can verify who answers when it matters. Slow support often signals weak oversight. Keep your money with brokers that respond.

    #investing #trading #brokers #onlinetrading #regulation #customersupport

    brokercue.com/blog/comparing-b

  6. A broker that hides support channels or takes days to reply is a risk. Check live chat hours, phone response, and email speed before you fund. BrokerCue compares broker support so you can verify who answers when it matters. Slow support often signals weak oversight. Keep your money with brokers that respond.

    #investing #trading #brokers #onlinetrading #regulation #customersupport

    brokercue.com/blog/comparing-b

  7. A broker that hides support channels or takes days to reply is a risk. Check live chat hours, phone response, and email speed before you fund. BrokerCue compares broker support so you can verify who answers when it matters. Slow support often signals weak oversight. Keep your money with brokers that respond.

    #investing #trading #brokers #onlinetrading #regulation #customersupport

    brokercue.com/blog/comparing-b

  8. Ever tried to get help from your broker app while on the go? 📱 Before you commit, test their mobile chat, phone wait times, and knowledge base access. BrokerCue's new guide 'Comparing Broker Customer Support Channels Hours Response' walks through exactly that. Curious what to look for?

    #investing #onlinebrokers #customersupport #mobiletrading #brokercomparison #fintech

    brokercue.com/blog/comparing-b

  9. Ever tried to get help from your broker app while on the go? 📱 Before you commit, test their mobile chat, phone wait times, and knowledge base access. BrokerCue's new guide 'Comparing Broker Customer Support Channels Hours Response' walks through exactly that. Curious what to look for?

    #investing #onlinebrokers #customersupport #mobiletrading #brokercomparison #fintech

    brokercue.com/blog/comparing-b

  10. Ever tried to get help from your broker app while on the go? 📱 Before you commit, test their mobile chat, phone wait times, and knowledge base access. BrokerCue's new guide 'Comparing Broker Customer Support Channels Hours Response' walks through exactly that. Curious what to look for?

    #investing #onlinebrokers #customersupport #mobiletrading #brokercomparison #fintech

    brokercue.com/blog/comparing-b

  11. Ever tried to get help from your broker app while on the go? 📱 Before you commit, test their mobile chat, phone wait times, and knowledge base access. BrokerCue's new guide 'Comparing Broker Customer Support Channels Hours Response' walks through exactly that. Curious what to look for?

    #investing #onlinebrokers #customersupport #mobiletrading #brokercomparison #fintech

    brokercue.com/blog/comparing-b

  12. I've been dealing with what I suspect is an #AI #chatbot in a #customersupport interaction that's been going on for over a month now without any resolution.

    Just mindless words. No actual problem-solving, no evidence of "thinking", just going around and around in circles.

    It's infuriating, and a great example of how to destroy brand value and #customerloyalty by being penny-wise and pound-foolish.

  13. I've been dealing with what I suspect is an #AI #chatbot in a #customersupport interaction that's been going on for over a month now without any resolution.

    Just mindless words. No actual problem-solving, no evidence of "thinking", just going around and around in circles.

    It's infuriating, and a great example of how to destroy brand value and #customerloyalty by being penny-wise and pound-foolish.

  14. I've been dealing with what I suspect is an #AI #chatbot in a #customersupport interaction that's been going on for over a month now without any resolution.

    Just mindless words. No actual problem-solving, no evidence of "thinking", just going around and around in circles.

    It's infuriating, and a great example of how to destroy brand value and #customerloyalty by being penny-wise and pound-foolish.

  15. I've been dealing with what I suspect is an #AI #chatbot in a #customersupport interaction that's been going on for over a month now without any resolution.

    Just mindless words. No actual problem-solving, no evidence of "thinking", just going around and around in circles.

    It's infuriating, and a great example of how to destroy brand value and #customerloyalty by being penny-wise and pound-foolish.

  16. I've been dealing with what I suspect is an #AI #chatbot in a #customersupport interaction that's been going on for over a month now without any resolution.

    Just mindless words. No actual problem-solving, no evidence of "thinking", just going around and around in circles.

    It's infuriating, and a great example of how to destroy brand value and #customerloyalty by being penny-wise and pound-foolish.

  17. How AI Tools Are Transforming Everyday Web Design Practices

    In this episode, Bob and Cami discuss how AI is reshaping web design, offering tips on using AI tools effectively, educating clients, and adapting workflows for better efficiency in the digital space.

    openchannels.fm/how-ai-tools-a

  18. Before opening an account, check a broker's customer support channels, hours, and response times. Australian investors often need live chat or phone support during local market hours. BrokerCue compares these details across regulated brokers so you can see which ones offer 24/5 support, weekend access, or local phone lines.

    #investing #trading #australia #brokers #customersupport #financetips

    brokercue.com/blog/comparing-b

  19. Before opening an account, check a broker's customer support channels, hours, and response times. Australian investors often need live chat or phone support during local market hours. BrokerCue compares these details across regulated brokers so you can see which ones offer 24/5 support, weekend access, or local phone lines.

    #investing #trading #australia #brokers #customersupport #financetips

    brokercue.com/blog/comparing-b

  20. Before opening an account, check a broker's customer support channels, hours, and response times. Australian investors often need live chat or phone support during local market hours. BrokerCue compares these details across regulated brokers so you can see which ones offer 24/5 support, weekend access, or local phone lines.

    #investing #trading #australia #brokers #customersupport #financetips

    brokercue.com/blog/comparing-b

  21. Before opening an account, check a broker's customer support channels, hours, and response times. Australian investors often need live chat or phone support during local market hours. BrokerCue compares these details across regulated brokers so you can see which ones offer 24/5 support, weekend access, or local phone lines.

    #investing #trading #australia #brokers #customersupport #financetips

    brokercue.com/blog/comparing-b

  22. Let's try this: Anyone interested in #hiring me?

    PT Canada

    Experience:
    - #SupportEngineer #CustomerSupport #SaaS #DevOps
    - expert: #Auth #CI integrations #web
    - Product #Operations
    - Program Management
    - #librarian

    Excel at:
    - global collaboration
    - #techSupport
    - workflows (automation/AI)
    - training/mentoring
    - #Documentation #knowledgeBase
    - troubleshooting
    - detail-oriented
    - learning
    - recognizing patterns & fixing

    Links in profile

    Boosts appreciated

    #openToWork #fediHire #getFediHired

  23. Let's try this: Anyone interested in #hiring me?

    PT Canada

    Experience:
    - #SupportEngineer #CustomerSupport #SaaS #DevOps
    - expert: #Auth #CI integrations #web
    - Product #Operations
    - Program Management
    - #librarian

    Excel at:
    - global collaboration
    - #techSupport
    - workflows (automation/AI)
    - training/mentoring
    - #Documentation #knowledgeBase
    - troubleshooting
    - detail-oriented
    - learning
    - recognizing patterns & fixing

    Links in profile

    Boosts appreciated

    #openToWork #fediHire #getFediHired

  24. Let's try this: Anyone interested in #hiring me?

    PT Canada

    Experience:
    - #SupportEngineer #CustomerSupport #SaaS #DevOps
    - expert: #Auth #CI integrations #web
    - Product #Operations
    - Program Management
    - #librarian

    Excel at:
    - global collaboration
    - #techSupport
    - workflows (automation/AI)
    - training/mentoring
    - #Documentation #knowledgeBase
    - troubleshooting
    - detail-oriented
    - learning
    - recognizing patterns & fixing

    Links in profile

    Boosts appreciated

    #openToWork #fediHire #getFediHired

  25. Let's try this: Anyone interested in #hiring me?

    PT Canada

    Experience:
    - #SupportEngineer #CustomerSupport #SaaS #DevOps
    - expert: #Auth #CI integrations #web
    - Product #Operations
    - Program Management
    - #librarian

    Excel at:
    - global collaboration
    - #techSupport
    - workflows (automation/AI)
    - training/mentoring
    - #Documentation #knowledgeBase
    - troubleshooting
    - detail-oriented
    - learning
    - recognizing patterns & fixing

    Links in profile

    Boosts appreciated

    #openToWork #fediHire #getFediHired

  26. Let's try this: Anyone interested in #hiring me?

    PT Canada

    Experience:
    - #SupportEngineer #CustomerSupport #SaaS #DevOps
    - expert: #Auth #CI integrations #web
    - Product #Operations
    - Program Management
    - #librarian

    Excel at:
    - global collaboration
    - #techSupport
    - workflows (automation/AI)
    - training/mentoring
    - #Documentation #knowledgeBase
    - troubleshooting
    - detail-oriented
    - learning
    - recognizing patterns & fixing

    Links in profile

    Boosts appreciated

    #openToWork #fediHire #getFediHired

  27. Sierra Signs SoftBank as Exclusive Japan Partner Amid CEO’s $5 Trillion AI Bet

    The Gist Sierra lands a Japanese giant. Sierra AI has been named the exclusive sales partner for its…
    #EuropeSays #Japan #JP #conversationalai #customerexperience #customerservice #customersupport #news #Nihon #sierra #SoftBank
    europesays.com/japan/58121/

  28. #Email is still the best channel for complex #customersupport because it is asynchronous, creates a paper trail, supports attachments, and makes escalation far easier than babysitting a #chatbot
    viewfromthewing.com/ihg-one-re

  29. #Email is still the best channel for complex #customersupport because it is asynchronous, creates a paper trail, supports attachments, and makes escalation far easier than babysitting a #chatbot
    viewfromthewing.com/ihg-one-re

  30. #Email is still the best channel for complex #customersupport because it is asynchronous, creates a paper trail, supports attachments, and makes escalation far easier than babysitting a #chatbot
    viewfromthewing.com/ihg-one-re

  31. #Email is still the best channel for complex #customersupport because it is asynchronous, creates a paper trail, supports attachments, and makes escalation far easier than babysitting a #chatbot
    viewfromthewing.com/ihg-one-re

  32. Before funding an account, test a broker's support. Send a query and time the reply. Confirm live chat, phone hours, and weekend availability. BrokerCue’s guide compares real support channels, response speeds, and opening hours across top brokers so you can pick one with dependable help.

    #investing #trading #brokerreview #financialliteracy #customersupport

    brokercue.com/blog/comparing-b

  33. Before funding an account, test a broker's support. Send a query and time the reply. Confirm live chat, phone hours, and weekend availability. BrokerCue’s guide compares real support channels, response speeds, and opening hours across top brokers so you can pick one with dependable help.

    #investing #trading #brokerreview #financialliteracy #customersupport

    brokercue.com/blog/comparing-b

  34. Before funding an account, test a broker's support. Send a query and time the reply. Confirm live chat, phone hours, and weekend availability. BrokerCue’s guide compares real support channels, response speeds, and opening hours across top brokers so you can pick one with dependable help.

    #investing #trading #brokerreview #financialliteracy #customersupport

    brokercue.com/blog/comparing-b

  35. Whenever I am forced to escalate to human agent (100% of the time) I try to make it clear to them how much of a waste and disrespect the AI support is, and how it is literally functionally incapable of providing any form of genuine support that could not be found in a large, searchable text document.

    #customersupport #fuckAI #LLM

  36. Whenever I am forced to escalate to human agent (100% of the time) I try to make it clear to them how much of a waste and disrespect the AI support is, and how it is literally functionally incapable of providing any form of genuine support that could not be found in a large, searchable text document.

    #customersupport #fuckAI #LLM

  37. Whenever I am forced to escalate to human agent (100% of the time) I try to make it clear to them how much of a waste and disrespect the AI support is, and how it is literally functionally incapable of providing any form of genuine support that could not be found in a large, searchable text document.

    #customersupport #fuckAI #LLM

  38. Whenever I am forced to escalate to human agent (100% of the time) I try to make it clear to them how much of a waste and disrespect the AI support is, and how it is literally functionally incapable of providing any form of genuine support that could not be found in a large, searchable text document.

    #customersupport #fuckAI #LLM

  39. @protonprivacy should consider moving away from Zendesk for its customer support platform. Such a transition could align better with its commitment to privacy and open source values.

    #CustomerSupport #Privacy #OpenSource