#customersupport — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #customersupport, aggregated by home.social.
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Turn your website and internal documents into a 24/7 AI support assistant in minutes! 🤖✨
Stop letting repetitive support questions slow down your growth. Automate your customer success today!Check it out here: https://www.chatnode.ai/?via=emely-dana
#CustomerSupport #ArtificialIntelligence #Automation #SaaS #Chatnode #BusinessGrowth
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Turn your website and internal documents into a 24/7 AI support assistant in minutes! 🤖✨
Stop letting repetitive support questions slow down your growth. Automate your customer success today!Check it out here: https://www.chatnode.ai/?via=watson
#CustomerSupport #ArtificialIntelligence #Automation #SaaS #Chatnode #BusinessGrowth
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Hello, friendly Ai bot at the mobile network company. I've lost my phone, would it be possible to get a new SIM sorted.
Yes! Said the friendly Ai bot, I've just sent a text message with the details on how to get a new SIM to your phone...
Sigh ...
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FeedGuardians is featured on Awesome Indie! 🚀
The BEST comment moderation tool for social media
Upvote it → https://awesomeindie.com/product/feed-guardians
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payprm is featured on Awesome Indie! 🚀
Overseas AI membership subscriptions for Chinese users
Upvote it → https://awesomeindie.com/product/shop
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With VOXBEE WhatsApp API, you can reply faster, automate everyday conversations, keep customers engaged, and make sure opportunities don’t slip away. 💬💚
Better conversations. Faster replies. Real growth. 🚀
📞 +91 81237 57445
📧 [email protected]
🌐 www.voxbee.in#VOXBEE #WhatsAppAPI #BusinessAutomation #CustomerEngagement #AIForBusiness #BusinessGrowth #DigitalMarketing #Automation #CustomerSupport #TechSolutions
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Sinthax is featured on Awesome Indie! 🚀
Collect insights smartly. No forms or surveys needed.
Upvote it → https://awesomeindie.com/product/sinthax
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Ever wished your business could reply to every customer instantly? 🤖💬
Human-like conversations. 24/7.
📞 +91 81237 57445
📧 [email protected]#VOXBEE #AIChatbots #AIForBusiness #BusinessAutomation #CustomerSupport #Chatbot #ArtificialIntelligence #BusinessGrowth #Automation #CustomerExperience #DigitalTransformation #TechSolutions
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I've been dealing with what I suspect is an #AI #chatbot in a #customersupport interaction that's been going on for over a month now without any resolution.
Just mindless words. No actual problem-solving, no evidence of "thinking", just going around and around in circles.
It's infuriating, and a great example of how to destroy brand value and #customerloyalty by being penny-wise and pound-foolish.
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Let's try this: Anyone interested in #hiring me?
PT Canada
Experience:
- #SupportEngineer #CustomerSupport #SaaS #DevOps
- expert: #Auth #CI integrations #web
- Product #Operations
- Program Management
- #librarianExcel at:
- global collaboration
- #techSupport
- workflows (automation/AI)
- training/mentoring
- #Documentation #knowledgeBase
- troubleshooting
- detail-oriented
- learning
- recognizing patterns & fixingLinks in profile
Boosts appreciated
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WhatsApp's Meta Business Agent Arrives in India With 24/7 AI Customer Support
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#Email is still the best channel for complex #customersupport because it is asynchronous, creates a paper trail, supports attachments, and makes escalation far easier than babysitting a #chatbot
https://viewfromthewing.com/ihg-one-rewards-kills-email-support-members-can-still-argue-with-ai-or-send-a-fax/ -
Ugh customer support is still terrible. What a frustrating read! #CustomerSupport #IndieDevs
https://www.uncommonapps.nyc/p/castro-podcasts-things-i-got-wrong-support -
Whenever I am forced to escalate to human agent (100% of the time) I try to make it clear to them how much of a waste and disrespect the AI support is, and how it is literally functionally incapable of providing any form of genuine support that could not be found in a large, searchable text document.
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@protonprivacy should consider moving away from Zendesk for its customer support platform. Such a transition could align better with its commitment to privacy and open source values.
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I wish we had better titles for #Support roles that distinguish what's required.
Role titles such as: [Customer, Client, Product, Technical] [Support, Experience, Service] [Agent, Specialist, Representative]
Pay range: from 35k CAD (24.5k USD) - below living wage - up to 150k CAD (106k USD).
Expectations and skill level range from answering basic consumer questions, to what most would title as a 'support engineer' role.
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El lado del mal - The items are back, but not a single word or apology from the company. https://www.elladodelmal.com/2026/06/the-items-are-back-but-not-single-word.html #eurosender #customersupport #personal #fedex