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#xfinity — Public Fediverse posts

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  1. #Comcast/ #Xfinity outage throughout San Francisco. “Power outage” and “network damage” are the reported causes.

  2. #Comcast/ #Xfinity outage throughout San Francisco. “Power outage” and “network damage” are the reported causes.

  3. @lisp_1
    Re: Receiving spam that appears to have scanned a received text:

    It's certainly not a "browser" issue since no "browser" was involved (just the stock Texting app I've been using for years.)

    It's an Android phone, so if Google is now scanning people's texts for Spamming purposes, I think I/we would of heard about it long before now.

    Only thing new (within the past "year") is my cellular provider, #Xfinity. 🤔

  4. @lisp_1
    Re: Receiving spam that appears to have scanned a received text:

    It's certainly not a "browser" issue since no "browser" was involved (just the stock Texting app I've been using for years.)

    It's an Android phone, so if Google is now scanning people's texts for Spamming purposes, I think I/we would of heard about it long before now.

    Only thing new (within the past "year") is my cellular provider, #Xfinity. 🤔

  5. WELL *THAT'S* DISTURBING! 😵

    My father's Gastroenterologist texted me a confirmation for an appointment I made for Dad over the phone early this morning, and hours later, I received a SPAM TEXT from "DigestiveHealth". 🤨

    Are my texts being scanned/read by advertisers to solicit me???

    WTF #Xfinity? 🤬

    #Privacy

  6. WELL *THAT'S* DISTURBING! 😵

    My father's Gastroenterologist texted me a confirmation for an appointment I made for Dad over the phone early this morning, and hours later, I received a SPAM TEXT from "DigestiveHealth". 🤨

    Are my texts being scanned/read by advertisers to solicit me???

    WTF #Xfinity? 🤬

    #Privacy

  7. Xfinity Change Happens Fast: $50 a Month | 2026 commercial
    #Xfinity #abancommercials #commercial Watch this video, give it a 👍❤️ (like), and follow me for more commercials
    abancommercials.com/xfinity/ch

  8. Okay, I admit it. My problem with Xfinity yesterday was *most likely* entirely on my side.

    (Let me explain the "most likely" bit. I did tests before calling them. I found that port forwarding to two *different* internal servers did not work. So I put the blame on them. I found what the problem was with one server, but I never found what was the problem with the other. When everything was said and done, the other server worked again, even though AFAICT nothing happened to this server.)

    The culprit was that my Nextcould instance had gone bonkers for whatever reason. It had not properly restarted its Docker containers and thus was not answering.

    What did I learn, other than the above?

    I learned that dealing with Xfinity's AI or with Xfinity's CSRs amount to pretty much the same. They are going to ask you to perform impossible tasks.

    Does this mean that the AI is as intelligent as the CSRs... or that the CSRs are as dumb as the AI? 🤷

    #Xfinity #Comcast #CSRs #AI #LLM

  9. I had the opportunity to talk with Xfinity (Comcast) support this morning.

    I was treated to an upsell. Sure, it costs nothing for the first year, but then what does it cost? It is an upsell pure and simple. She said "you can cancel any time." I replied "You can cancel it now." :derpface:

    I was also treated to technical nonsense. The problem (which I still cannot say has been fixed) has to do with bridging and port forwarding. She asked for the name of my Wi-Fi network, which has nothing to do with these issues.

    She should have realized she was talking to someone who knows something about networking when I sent her a traceroute output.

    Screenshot of the upsell below.

    And they wonder why they are so hated... :holdthepain:

    #Xfinity #Comcast #CSRs #upsell #networking #traceroute

  10. **Update: Recent findings indicate this issue appears to have been resolved.**
    Attention all #RemoteIncidentManager users, particularly those on #XFinity or #Comcast internet plans:
    We have been made aware of, and been able to reproduce, an issue impacting downloads of the RIM installer when on XFinity networks.
    It has come to our attention that XFinity's XFi Advanced Security has falsely-flagged the url for our RIM download endpoints as unsafe. This has resulted in failed attempts to download the RIM installer. Even in cases where the initial installer itself successfully downloads, the installer fails to fetch the data, thus resulting in a silent termination.
    We are in communications with XFinity's escalations team and are doing our level best to ensure this issue's resolution as quickly as possible. Meanwhile, here are some immediate take-aways:
    1. We wish to assure each and every one of you that Remote Incident manager is certifiably secure, with a security-by-default, privacy-first design from the outset. We as a company actively hold a SOC 2 Type II certification, which requires strict compliance with rigorous security standards. If you are a user who currently has a copy of RIM installed, rest assured that the program remains safe to use. What's more, existing installations are not impacted, and as such remain fully operational. This appears to only impact new installs, particularly under Comcast/XFinity service.
    2. If you are in immediate need of a RIM installer and are impacted by this issue, we have found non-XFinity cellular hotspots or any other form of secondary network outside of XFinity to be an effective workaround. Download and run the installer while off of your main network. Once RIM has been installed, you can re-enable your main internet and continue to use RIM normally.
    3. We encourage any impacted XFinity customers to submit unblock requests via their provided contact form. In order to do this:
    A. Visit:
    spa.xfinity.com/check_url_stat
    B. Enter the following URL:
    rim.pneumacdn.net
    C. Solve the Google re-captcha (no QR code required for this one), then click the "Submit" button. you will unfortunately not receive a confirmation of submission, so wait about ten seconds.
    D. Navigate to and activate the line that says "clickable a request for re-assessment . ".
    E. Fill out the resulting form that appears. the URL field should pre-populate. If not, enter:
    rim.pneumacdn.net
    before submission.
    We apologize for the inconvenience and are again doing our best to ensure a quick resolution.

  11. **Update: Recent findings indicate this issue appears to have been resolved.**
    Attention all #RemoteIncidentManager users, particularly those on #XFinity or #Comcast internet plans:
    We have been made aware of, and been able to reproduce, an issue impacting downloads of the RIM installer when on XFinity networks.
    It has come to our attention that XFinity's XFi Advanced Security has falsely-flagged the url for our RIM download endpoints as unsafe. This has resulted in failed attempts to download the RIM installer. Even in cases where the initial installer itself successfully downloads, the installer fails to fetch the data, thus resulting in a silent termination.
    We are in communications with XFinity's escalations team and are doing our level best to ensure this issue's resolution as quickly as possible. Meanwhile, here are some immediate take-aways:
    1. We wish to assure each and every one of you that Remote Incident manager is certifiably secure, with a security-by-default, privacy-first design from the outset. We as a company actively hold a SOC 2 Type II certification, which requires strict compliance with rigorous security standards. If you are a user who currently has a copy of RIM installed, rest assured that the program remains safe to use. What's more, existing installations are not impacted, and as such remain fully operational. This appears to only impact new installs, particularly under Comcast/XFinity service.
    2. If you are in immediate need of a RIM installer and are impacted by this issue, we have found non-XFinity cellular hotspots or any other form of secondary network outside of XFinity to be an effective workaround. Download and run the installer while off of your main network. Once RIM has been installed, you can re-enable your main internet and continue to use RIM normally.
    3. We encourage any impacted XFinity customers to submit unblock requests via their provided contact form. In order to do this:
    A. Visit:
    spa.xfinity.com/check_url_stat
    B. Enter the following URL:
    rim.pneumacdn.net
    C. Solve the Google re-captcha (no QR code required for this one), then click the "Submit" button. you will unfortunately not receive a confirmation of submission, so wait about ten seconds.
    D. Navigate to and activate the line that says "clickable a request for re-assessment . ".
    E. Fill out the resulting form that appears. the URL field should pre-populate. If not, enter:
    rim.pneumacdn.net
    before submission.
    We apologize for the inconvenience and are again doing our best to ensure a quick resolution.

  12. @wyatt Bringing your own modem is indeed good advice for subscribers to a cable Internet provider that lets them do so. I had my own Arris SurfBoard during the last couple years that I was with Xfinity.

    #CableInternet #Comcast #Xfinity #DOCSIS

  13. @wyatt Bringing your own modem is indeed good advice for subscribers to a cable Internet provider that lets them do so. I had my own Arris SurfBoard during the last couple years that I was with Xfinity.

    #CableInternet #Comcast #Xfinity #DOCSIS

  14. I'm so fucking mad right now I want to punch a hole in the wall, actually I want to punch the assholes at the HOA who signed an exclusive contract with #SHITCAST #Comcast #xfinity so #Tmobile can't roll out fiber here in #Minnesota where I live. This shit should be fucking illegal.

  15. The MS Clippy paint scheme on this #Nascar #Xfinity car makes me laugh. I like the part "would you like to pass?" and the only options are NO.

    Great job on that one

  16. The MS Clippy paint scheme on this #Nascar #Xfinity car makes me laugh. I like the part "would you like to pass?" and the only options are NO.

    Great job on that one

  17. Xfinity Las miembros obtienen más: The Super Mario Galaxy Movie + 2026 (Spanish) commercial
    #Xfinity #abancommercials #commercial Video Xfinity Las miembros obtienen más: The Super Mario Galaxy Movie + 2026 (Spanish) commercial, actor, actress, girl, cast, song
    abancommercials.com/xfinity/la

  18. Hardware I returned to Xfinity this afternoon. The Arris telephony modem was about 20 years old. The cable box / DVT was not much younger.

    We dropped cable TV, VOIP, and stopped renting modems (bought my own Arris S33v3) very recently, saving hundreds of dollars per month on the bill.

    #Xfinity #cable #cabletv #vintage #networking #vintagehardware #docsis #telephony #modem #modems

  19. Hardware I returned to Xfinity this afternoon. The Arris telephony modem was about 20 years old. The cable box / DVT was not much younger.

    We dropped cable TV, VOIP, and stopped renting modems (bought my own Arris S33v3) very recently, saving hundreds of dollars per month on the bill.

    #Xfinity #cable #cabletv #vintage #networking #vintagehardware #docsis #telephony #modem #modems

  20. My son hooked up a ten-year-old laptop to our Wi-Fi. So *of course* Xfinity notified me that it's connected.

    Used to be they would try to hide the fact that they were monitoring everything we do. Now they seem to be PROUD of it.

    #xfinity #Comcast #privacy #surveillance

  21. My son hooked up a ten-year-old laptop to our Wi-Fi. So *of course* Xfinity notified me that it's connected.

    Used to be they would try to hide the fact that they were monitoring everything we do. Now they seem to be PROUD of it.

    #xfinity #Comcast #privacy #surveillance

  22. Wrote about my journey learning how to create an IoT VLAN on my home network using OPNsense and Omada AP's. Had to ask Xfinity to change my IPv6 prefix delegation to get things working. Phew!

    gaelanlloyd.com/blog/iot-vlan-

    #iot #opnsense #omada #xfinity #ipv6

  23. ESPN Unlimited finally coming to Xfinity subscribers

    misryoum.com/us/trending/espn-

    The delays in accessing ESPN Unlimited for some cable and satellite subscribers has been a major frustration with the rollout of the Worldwide Leader’s streaming service. But the wait is finally over for at least one major distributor in...

    #ESPN #Unlimited #finally #coming #Xfinity #subscribers #US_News_Hub #misryoum_com

  24. I've had this goofy problem with my #unifi kit (original #UDM/white cylinder) where my speed drops from ~900MB to ~80MB while connected to it. I thought it was an #xfinity issue, but if I connect directly to their modem, I see the speeds I'm expecting. Sometimes rebooting the router will clear it up for a little while. Currently connecting via wifi, but I'd previously seen the same behavior on wired connections, too.

    I've done some searching, but have yet to figure out the cause or a fix. Throwing this out to the nerdosphere to see if anyone has any ideas (i.e. boosts are appreciated!).

  25. Dear huge companies that do everything except show you a toll-free customer service number that connects me to a human being: I will cancel your service! (see #XFinity fiasco w/my Father-in-Law for an example)

    #TMobile Home #Internet got me as a replacement. James answered on the first ring - without a huge menu trying to force me to TEXT THEM for help!

  26. Comcast doesn't understand that when you abuse users with data caps and high prices for decades, the minute an alternative comes along (say, for instance #TMobile 5G home internet), we switch!

    For instance, my husband went home today to CA to his father's house. On Friday a T-Mobile internet Gateway will arrive with a $35/mo price at 400mbps and he's replacing dad's Xfinity 400mbps at $85/mo! We asked for $ reduction. They refused!

    Bye Bye #Xfinity / #Comcast!

    arstechnica.com/tech-policy/20

  27. How interesting that iceout.tech is blocked by #Xfinity Advanced Security on my home wifi. I'm sure that's a "bug".

  28. Aaaaand...our internet crashed again about half an hour ago. So we pulled out the Netgear modem and router, and replaced them with the Xfinity combo gateway. Didn't take too long to set up.

    I just ran a speed test on Ookla. 538mbps download; that's about 400mbps SLOWER than before. But it's 295mbps up, which is over 250mbps faster than we've ever seen. So...I'll have to get in touch with them, I guess.

    #Xfinity #Comcast #InternetOutage #Internet #WiFi

  29. No internet outages today, and my speed is 940mbps up/42mbps down. That's pretty much our peak speed. So as far as I can tell, Xfinity could have fixed my problem at any time but chose not to until I agreed to use their modem rather than my own.

    #Tech #Technology #InternetOutage #Internet #Comcast #Xfinity

  30. I cancelled #Xfinity this morning. The #CustomerCare agent did not suck. I've heard so many stories of them sucking during this process. I've had my own experience with them sucking in one way or another. But he didn't suck. He warned me I'd be getting a survey TXT.

  31. No internet outages today at all. I did a live chat with Comcast to order a new modem/router; it took about an hour, all in all, while the agent updated the firmware. I had to keep entering something every three minutes to keep the chat from auto-closing. Who the hell made up a stupid mechanism like that? Who thought it was a good idea?

    Then we were suddenly disconnected, and there was a new agent in the chat. I had to spend some time with him (her?) as well. But at the end we should have a new modem mailed to us within the next few business days.

    I've said it before, but I'll say it again: whoever wrote Xfinity/Comcast's script for tech support is INSANE. Once again I got the "I just started my shift today, and I want to put a smile on your face". "I just got married, and I'm so happy". Again with smiley faces and ❤️s. CREEPY!!!

    But what I want to know is, if they could end the internet outages with a goddamned firmware update for the modem, why do I have to get a NEW modem? What the fuck is going on?

    We're at the mercy of crazy people.

    #Internet #InternetOutages #Xfinity #Comcast #Tech #Technology

  32. 13 internet disconnections last night and Xfinity sees absolutely no problem on their end. It looks like I'm going to have to give up on owning my own modem and router, and use the Xfinity one. I have been defeated by technology. 🫤

    But at least that means that all of the responsibility for fixing the damn thing if it goes down is on Xfinity. And in theory we should get considerably higher speeds.

    #Tech #Internet #InternetOutage #WiFi #tech #technology #Xfinity #Comcast

  33. My internet connection crashed right before 5:00 p.m. this evening, and has crashed a total of seven times since then. I am...without words.

    Correction, it just crashed again. So that's 8.

    #Internet #InternetOutage #Tech #WiFi #Comcast #Xfinity