#technical-support — Public Fediverse posts

via @dotnet : .NET 8 and .NET 9 will reach End of Support on November 10, 2026

https://ift.tt/FQpBnuP
#NET8EndOfSupport #NET9EndOfSupport #NET10Upgrade #DotNet8 #DotNet9 #DotNet10 #LTS #STS #EndOfSupport #PatchTuesday #SecurityUpdates #TechnicalSupport #UpgradeT…

via @dotnet : .NET 8 and .NET 9 will reach End of Support on November 10, 2026

https://ift.tt/FQpBnuP
#NET8EndOfSupport #NET9EndOfSupport #NET10Upgrade #DotNet8 #DotNet9 #DotNet10 #LTS #STS #EndOfSupport #PatchTuesday #SecurityUpdates #TechnicalSupport #UpgradeT…

#FediHelp #MastodonHelp #TechnicalSupport

Anyone know why this happens? When browsing a users Media tab (and my own).

It seems to occur on multiple instances. I'm on an instance that is ported to GlitchSoc and I don't know if that affects it.

Here's an old instance of mine which seems ok (but wondering if the data is cached)
https://mastodon.cloud/@lukeharby/media

Happens on my Android phone and Macbook laptop. Any pointers?

#FediHelp #MastodonHelp #TechnicalSupport

Anyone know why this happens? When browsing a users Media tab (and my own).

It seems to occur on multiple instances. I'm on an instance that is ported to GlitchSoc and I don't know if that affects it.

Here's an old instance of mine which seems ok (but wondering if the data is cached)
https://mastodon.cloud/@lukeharby/media

Happens on my Android phone and Macbook laptop. Any pointers?

Saturday, May 23, 2026

https://activitypub.writeworks.uk/2026/05/saturday-may-23-2026/

Saturday, May 23, 2026

https://activitypub.writeworks.uk/2026/05/saturday-may-23-2026/

why cant i translate anything anymore? #mastodon #technicalsupport #translation

why cant i translate anything anymore? #mastodon #technicalsupport #translation

What it's like being the technical one in your extended family, part no. 348...

Actual conversation tonight:

Me: Do you have anything in the dryer right now?

Partner: No, why?

Me: Because there's a bag leaning up against the dryer door that contains a partially-disassembled laptop that would really rather be on fire right now, so I was going to say if you have to move it, do so gingerly.

#technical #TechSupport #TechnicalSupport #FamilyTechSupport #family

What it's like being the technical one in your extended family, part no. 348...

Actual conversation tonight:

Me: Do you have anything in the dryer right now?

Partner: No, why?

Me: Because there's a bag leaning up against the dryer door that contains a partially-disassembled laptop that would really rather be on fire right now, so I was going to say if you have to move it, do so gingerly.

#technical #TechSupport #TechnicalSupport #FamilyTechSupport #family

Madras University Recruitment 2026 - #SalimKhan #IFRIndia26 #IFRIndia26 #Seyon #LokeshKanagaraj #MadrasUniversity #Recruitment2026 #JobAlert #ProjectTechnicalSupport #CareerOpportunities #ApplyNow #GovernmentJobs #UniversityJobs #TechnicalSupport #JobVacancy #MadrasUniversityJobs #OfflineApplication #JobOpening #EducationJobs #ResearchJobs #CareerGrowth #JobSeekers #JobSearch #TechnicalJobs #UniversityRecruitment #MadrasJobs #JobOpportunities #WorkWithUs #JoinOurTeam…

https://jobsmaa.com/2026/02/18/madras-university-recruitment-2026-apply-offline-for-2-project-technical-support-iii-posts/

Escalating again, to a 4th person ! (an "admin" this time, I will probably be saved soon).

Had, again, to explain I'm not experiencing slowdowns but systematic and generalized 504 errors....

#OVH #TechnicalSupport

Escalating again, to a 4th person ! (an "admin" this time, I will probably be saved soon).

Had, again, to explain I'm not experiencing slowdowns but systematic and generalized 504 errors....

#OVH #TechnicalSupport

Support finally saw my ticket
- 1st person I spoke to only triaged my ticket
- 2nd person just repeated questions I had already answered, before stating they weren't qualified to handle the problem and passing the ticket on to yet another technician
- Technical support escalation still underway until this 3rd technician arrives...

10 days of total outage. Would have been faster to migrate to another web hosting provider (and while at it, outside of US jurisdiction)...

#OVH #TechnicalSupport

Support finally saw my ticket
- 1st person I spoke to only triaged my ticket
- 2nd person just repeated questions I had already answered, before stating they weren't qualified to handle the problem and passing the ticket on to yet another technician
- Technical support escalation still underway until this 3rd technician arrives...

10 days of total outage. Would have been faster to migrate to another web hosting provider (and while at it, outside of US jurisdiction)...

#OVH #TechnicalSupport

Könnte Mastodon.social nicht einfach generell Accounts abweisen, die sich im Namen Technical Support nennen? 🧐

Zudem sind alle Phishing Posts nahezu identisch. Das ließe sich doch technisch lösen...

#technicalsupport

Könnte Mastodon.social nicht einfach generell Accounts abweisen, die sich im Namen Technical Support nennen? 🧐

Zudem sind alle Phishing Posts nahezu identisch. Das ließe sich doch technisch lösen...

#technicalsupport

When you've gone through an automated chat bot for support to file a support ticket then the answer to the first question the human asks was posted at the start of the chat 💁‍♀️

#TechnicalSupport

When you've gone through an automated chat bot for support to file a support ticket then the answer to the first question the human asks was posted at the start of the chat 💁‍♀️

#TechnicalSupport

Hey all--looking for career advice.

I'm trying to become a Scrum Master or a Project Manager and am currently a "Technical Support Analyst I," which in my case means that I do a combination of Manual QA Release Testing and ticket queue work. However, I've been leading daily Stand Up and I help track the status and progress of various items the Development team is working on. I have had my current position for 2.5 years--I had one job before this, also in tech support, that lasted 1 year. So, in total, about 3.5 years of experience.

I have a Scrum Master certification (Certified Scrum Master) from Scrum Alliance. Now what? Am I ready to apply for jobs, and if so, WHICH jobs? Do I apply for Scrum Master/Project Management roles, or should I be applying to something else as a stepping stone to get there? Do people even hire Scrum Masters anymore? If not, should I be focusing on Project Management instead, and if so, how do I pivot to Project Management?

If it helps, I have a bachelor's degree in Computer Science.

Please boost! I have no idea what I'm doing. All I know is that I'm trying to make enough money to survive and we're just not there yet.

Question for the technical more affine!
Is there a safe and easy way around geoblocking on Youtube?

#TechnicalSupport #Help #Question #Geoblocking #YouTube

#DareToAsk

This may be a long shot... But maybe someone on the Fedi knows...

I have a treadmill. The tread needed adjusting. I checked the booklet. I checked the video. I did as was told. And... I messed up somehow... :parrot_sad:

If I want someone to repair it for me, they want €150. I don't have that money! Not even a small part of it. All my money goes to Arwen these days...

Is there anyone on Fedi that has experience with treadmills? That can easily talk me though this, in plain and simple words, so that I could maybe fix this myself (with their help)...

I am not technical. And this made me very insecure. But I want to fix this without needing to sell a kidney to be able to afford the costs...

If anyone would be able to talk me through it.... I can give more details on make and model then...

Please boost :boosts_ok_gay: so that, hopefully, this message will reach a handy person that is willing and able to help me with this....

Thanks in advance!

#Treadmill #TechnicalSupport #HelpNeeded #IMessedUp

#DareToAsk

This may be a long shot... But maybe someone on the Fedi knows...

I have a treadmill. The tread needed adjusting. I checked the booklet. I checked the video. I did as was told. And... I messed up somehow... :parrot_sad:

If I want someone to repair it for me, they want €150. I don't have that money! Not even a small part of it. All my money goes to Arwen these days...

Is there anyone on Fedi that has experience with treadmills? That can easily talk me though this, in plain and simple words, so that I could maybe fix this myself (with their help)...

I am not technical. And this made me very insecure. But I want to fix this without needing to sell a kidney to be able to afford the costs...

If anyone would be able to talk me through it.... I can give more details on make and model then...

Please boost :boosts_ok_gay: so that, hopefully, this message will reach a handy person that is willing and able to help me with this....

Thanks in advance!

#Treadmill #TechnicalSupport #HelpNeeded #IMessedUp

#Cloudflare has the absolute worst #CustomerService and #TechnicalSupport of any Company on the internet. Their level of "don't give a shit" that they have for their customers is obscene.

So, here's one for the #linux nerds and computer geeks, tell me what's wrong with my HD and if'n it's fixable. External SSD, EXT4 formatted, works fine on Linux, albeit a bit slow to mount, but both #android and #osx say the drive is unreadable. While I'm not sure about OS X, I do know Android is compatible with EXT4, so I'm at a loss as to what's wrong and how to fix it. Long run I might replace the drive with an external M2 unit, but not sure.
#technicalsupport

So, here's one for the #linux nerds and computer geeks, tell me what's wrong with my HD and if'n it's fixable. External SSD, EXT4 formatted, works fine on Linux, albeit a bit slow to mount, but both #android and #osx say the drive is unreadable. While I'm not sure about OS X, I do know Android is compatible with EXT4, so I'm at a loss as to what's wrong and how to fix it. Long run I might replace the drive with an external M2 unit, but not sure.
#technicalsupport

My take on technical support years ago was that users could be expected to ask mostly questions they cannot find in documentation.
This was based on opensource ethics, and still seems reasonable there.

But for commercial support, my take has shifted.

1/3

#TechSupport #TechnicalSupport

My take on technical support years ago was that users could be expected to ask mostly questions they cannot find in documentation.
This was based on opensource ethics, and still seems reasonable there.

But for commercial support, my take has shifted.

1/3

#TechSupport #TechnicalSupport

HEX64, a US-based NOC company, provides 24/7 helpdesk support to ensure seamless business operations. Our expert team offers proactive monitoring and rapid response to technical issues, minimizing downtime. Trust HEX64 for reliable, round-the-clock assistance tailored to your business needs, enhancing productivity and efficiency.

https://www.hex64.net/remote-helpdesk-services/

#HEX64 #24x7HelpdeskSupport #USBasedNOC #ProactiveMonitoring #RapidResponse #MinimizeDowntime #BusinessEfficiency #TechnicalSupport

Want to enjoy your job in #TechnicalSupport more? Learn how to deliver even the worst news ("this is out of scope") in a way that gets great reviews anyways.

Hint: a person who *feels* heard and valued is WAY less likely to react negatively.

Me: "Your client portal isn't working -- keeps saying 'technical difficulties'"

Them: "You should try a different browser"

Me "Hmm. No. It's 2024: Fix your shit."

#technicalSupport #UX #insurance

Mal eine Frage an die Techies:
Ich bin hier mit #Firefox unter Linux Mint (21) unterwegs. Im FF habe ich die Rechtschreibprüfung aktiviert und auf Deutsch gestellt. Wenn ich nun hier auf bonn.social einen Tröt eingebe, geht FF immer davon aus, dass ich Englisch schreiben will und streicht mir jedes Wort als Fehler an. Auf anderen Websites funktioniert das auch. Was kann ich da tun?
#TechnicalSupport

Honestly, I'm beginning to see why people drink heavily.
#Computers #TechnicalSupport #KnowingArseFromElbow

Our BEST SELLER Support Service! 👏

We have several plans according to your needs. You can access to them here, or just ask us!

https://www.relianoid.com/services/

#TechnicalSupport #ExpertDevelopers #ITSupport #TechHelp #DevSupport #TechExperts #CustomerSupport #ITConsulting #HelpDesk #SoftwareSupport #TechSolutions #SupportServices #ITAssistance #TechSavvy #SupportExperts #BestSeller

iOS 17.5 makes it less of a hassle to send your iPhone into Apple for repairs https://arstechnica.com/gadgets/2024/05/repair-state-mode-in-ios-17-5-beta-makes-it-less-of-a-hassle-to-fix-your-phone/

iOS 17.5 introduces a new repair state mode, streamlining the process of sending your iPhone for repairs to Apple. This feature aims to reduce the inconvenience associated with fixing your phone, ultimately enhancing the user experience.

#iOSupdate #iPhoneRepairs #AppleSupport #UserExperience #Efficiency #CustomerService #TechnicalSupport #iOSFeatures #AppleQuality #RepairMode

So I just reinstalled #tusky on my phone.. and I will be damned if I can find the option to turn on the federated timeline option (got "home", "notifications", "local" and "messages").

Used to be an option under preferences > tabs - but there are only three sliders there. No plus button, no relevant sub-menu...

Did something change? Swear I cannot see anything in the release notes. :/

#technicalsupport #mastodonclient

Scareware scam: Restoro and Reimage fined $26 million fine by FTC.

Read more in my article on the Bitdefender blog: https://www.bitdefender.com/blog/hotforsecurity/scareware-scam-restoro-and-reimage-fined-26-million-fine-by-ftc/

#cybersecurity #scareware #technicalsupport #scam

We have a new message highlighting our #Support Service!

Thank you for taking the time to share your experience!

If you want to know which Technical Support Plans we offer, you can access here:

https://www.relianoid.com/services/support/

#thankyou #thankful #technicalsupport #support #engineers #engineersupport #loadbalancing #security

My team isn't hiring right now, but suspect we will be soon. In any case, the company is hiring.

Just announced today: half day Fridays and two-days in office for most teams. #Minneapolis #minnesota #pune #India #london #england #unitedkingdon #uk #belfast #singapore #bracknell

https://www.perforce.com/careers

#getfedihired #fedihire

Lots of different roles:
#sales #development #it #hr #technicalsupport #customersuccess

Lots of different brands:
#puppet #openlogic #blazemeter #helixcore