#customersuccess — Public Fediverse posts on home.social

BLE Voice @[email protected] · 2026-02-06 · 13:35 UTC

Real-case tech support: A trader’s smart device (MCU + Bluetooth + App + battery) was stuck because their Bluetooth module (AW318A2) wasn’t discoverable. With Chinese New Year approaching, urgency was high. We recommended KT6368A dual-mode Bluetooth, delivered samples quickly, and the demo passed in under 24 hours.
#EmbeddedSystems #Bluetooth #IoT #Hardware #Firmware #Engineering #CustomerSuccess #TechStory

#embeddedsystems #bluetooth #iot #hardware #firmware #engineering

Brandon H :csharp: :verified: @[email protected] · 2025-07-28 · 16:36 UTC

via #Microsoft : How Microsoft’s customers and partners accelerated AI Transformation in FY25 to innovate with purpose and shape their future success

https://ift.tt/tX0HCEj
#Microsoft #AITransformation #Innovation #AI #CloudSolutions #CustomerSuccess #DigitalTransformation #P…

#microsoft #aitransformation #innovation #ai #cloudsolutions #customersuccess

Swapneel Mohite @[email protected] · 2024-12-03 · 14:12 UTC

Are you falling for the allure of vanity metrics?

Vanity metrics might look impressive, but they often mask underlying issues and hinder real growth. Prioritize actionable metrics to drive sustainable success for your SaaS business.

https://www.linkedin.com/pulse/tempting-trap-vanity-metrics-saas-swapneel-mohite-l4uzf/

#SaaS #Metrics #BusinessGrowth #DataDriven #DigitalMarketing #DataAnalytics #BusinessIntelligence #ProductManagement #MarketingStrategy #CustomerSuccess #RevenueGrowth #CustomerExperience #ProductDevelopment #GiggleByte #SwapneelMohite

#saas #metrics #businessgrowth #datadriven #digitalmarketing #dataanalytics

Lance Haig @[email protected] · 2024-11-08 · 15:05 UTC

The last post I mage seemed to just be a long thread due to character limits.
So I created a blog for my next one

Sales Engineers Measuring What Really Matters

https://haigmail.com/sales-engineers-measuring-what-really-matters/

#SalesEngineering #CustomerSuccess #TechnicalSales #TeamSuccess #Leadership

#salesengineering #customersuccess #technicalsales #teamsuccess #leadership

Relianoid @relianoid · 2024-08-30 · 11:33 UTC

🌟 At RELIANOID, we understand that business doesn't stop, and neither do we! That's why our dedicated support team is here for you 24/7, ready to assist with any queries or issues, no matter the time or day. Your success is our priority, and we're committed to ensuring your operations run smoothly around the clock. 🕒✨

#CustomerSupport #247Service #AlwaysOn #BusinessContinuity #ClientFirst #SupportTeam #RELIANOID #CustomerSuccess #TechSupport #BusinessSupport

https://www.relianoid.com/services/support/24x7-support/

#customersupport #247service #alwayson #businesscontinuity #clientfirst #supportteam

Relianoid @relianoid · 2024-02-23 · 11:03 UTC

🚀 RELIANOID Experts | Dedicated 24x7 Support Specialists

We are passionate about delivering seamless support for RELIANOID Load Balancer. Skilled in troubleshooting and client-focused solutions. Let's present higher level tech service! Anytime. Anywhere. Here for you!

https://www.relianoid.com/services/support/24x7-support/

#RELIANOID #TechSupport #CustomerSuccess #ITSpecialist #TechEnthusiast #Mostpopularsupportoption #EnterpriseSupport #BusinessSupport #B2BSupport #B2B #ITSupport #anytime #anywhere #here

#relianoid #techsupport #customersuccess #itspecialist #techenthusiast #mostpopularsupportoption

Doug Whitfield [Minneapolis] @[email protected] · 2024-02-22 · 14:24 UTC

My team isn't hiring right now, but suspect we will be soon. In any case, the company is hiring.

Just announced today: half day Fridays and two-days in office for most teams. #Minneapolis #minnesota #pune #India #london #england #unitedkingdon #uk #belfast #singapore #bracknell

https://www.perforce.com/careers

#getfedihired #fedihire

Lots of different roles:
#sales #development #it #hr #technicalsupport #customersuccess

Lots of different brands:
#puppet #openlogic #blazemeter #helixcore

#minneapolis #minnesota #pune #india #london #england

Relianoid @relianoid · 2024-01-15 · 13:45 UTC

🚀 RELIANOID Experts | Dedicated 8x5 Support Specialists

We are passionate about delivering seamless support for RELIANOID Load Balancer. Skilled in troubleshooting and client-focused solutions. Let's present our most popular tech service!
https://www.relianoid.com/services/support/8x5-support/
#RELIANOID #TechSupport #CustomerSuccess #ITSpecialist #TechEnthusiast #Mostpopularsupportoption #EnterpriseSupport #BusinessSupport #B2BSupport #B2B #ITSupport

#relianoid #techsupport #customersuccess #itspecialist #techenthusiast #mostpopularsupportoption

Carl Gold, PhD @[email protected] · 2023-11-08 · 15:07 UTC

#customersuccess study from SaaStr ChurnZero HubSpot shows CS leaders putting more emphasis on #churn and #churnrate this year: https://churnzero.com/guides/2023-customer-success-leadership-study/

#customersuccess #churn #churnrate

Rowan Allen Case (he/they) :v_trans: @[email protected] · 2023-08-23 · 21:59 UTC

I guess it's time to make my #introduction -- Hello! I'm Rowan! He/They if you please.

I'm a fat, queer, trans, autistic, neurospicy, tech-loving nerd who's here to make friends, network, and have a good time sharing memes. I originally tried to join tech.lgbt during the Great Exodus from Twitter (RIP) but y'all had your hatches battened down. Happy to join the crowd today!

In general I like to talk about food I'm cooking, my cats, how to live well under/despite capitalism, #UXDesign, #a11y, #DEI and #CustomerSuccess. Right now I'm #OpenToWork and actively on the #JobHunt so keep an eye out for Senior CSM roles! I'm on the leadership team of #OutInTech (a professional networking community on Slack) and trying to keep my head afloat in today's job market.

Hit me up if you wanna talk about #books, #videogames, millennial humor, or what's fun to do in #Seattle. Promise I'm fun when I'm not so stressed out!

#introduction #uxdesign #a11y #dei #customersuccess #opentowork

Carl Gold, PhD @[email protected] · 2023-08-09 · 22:23 UTC

Great #churn #customersuccess principles from #SaaS tr‘s Jason Lemkin for #earlystage #startup companies BEFORE you even have enough #data to fight churn using #machinelearning and #datascience : https://www.saastr.com/5-top-tips-to-dive-down-churn-in-the-early-days/

#churn #customersuccess #saas #earlystage #startup #data

Ted @[email protected] · 2023-05-02 · 18:06 UTC

Hi all, happy to join up and check out Calckey. Interests include #music like #everythingeverything #xtc the late great #prince #nothingbutthieves #totallyenormousextinctdinosaurs #gorillaz and a million more. I'm a #videogame enthusiast wallowing in the #psvr2 deep end currently. My background is #publishing and I now work in tech #SaaS #CustomerSuccess roles. (#fedihire me someone already!) Whew! I'm a home chef and author (#tbk #teddybearskitchen) and pet poppa of 3 dogs, 1 cat, and a proud gay husband of my man Sean. Lean left politically and by disposition; #blacklivesmatter and #transrights ...I am a #gadget geek and an #earlyadopter addict a weeeee bit. The #fediverse fascinates. Recent raves about #Calckey lured me to these greener pastures to poke about. Say howdy and let me know something about you!