#plumbing — Public Fediverse posts

I could use some advice about a shitty situation with a failing water heater and a "maintenance plan" that would have covered labor costs of replacement.

We bought a heat pump water heater (State Proline XE, same company as A.O. Smith) a few years ago. It failed in its first year and had to be replaced. Now, about 13 months later, it's failing again.

What's REALLY shitty about this is we had been paying the company that installed it $25 a month for a maintenance plan that extended the parts and labor warranty for that water heater to 10 years - BUT ONLY "for so long as you remain an uninterrupted COMPANYNAME Partner Plan Member". (the plan also included twice-yearly HVAC maintenance and yearly plumbing, sewer, and electrical inspections). Turns out, we stopped being a member a few months ago because of our credit card number changing after some fraud was detected, and they never bothered to contact us to update our payment method.

So, now we're stuck with a water heater that's failing barely a month after the installer's warranty on the first warranty replacement's iinstallation ended, and we don't want a replacement that's just gonna fail a third time.

I've tried to ask the installer if we can get reinstated in the plan with a written exception to the "for so long as you remain an uninterrupted member" but of course they're not contacting us back about that, and I can't directly contact anyone who can.

I see a few options here, none of which are all that great:
1. continue trying to reinstate the maintenance plan before we bring up the failing water heater (even if they give us the written exception I want, I'm not certain it would hold up in court if they tried to back out of it)
2. give up on the maintenance plan and just reach out to the installer and ask for a goodwill replacement or buyback
3. forget about the installer altogether and deal directly with State for warranty repair or replacement or ask them to buy us out of it
4. give up entirely and just never use the heat pump functionality on this piece of shit ever again, meaning we spent all this extra money on the thing for its main feature that we can't use

Any advice? We're in the US, Washington state, if that matters.

#plumbing #heatpump #waterheater #heatpumpwaterheater #hybridwaterheater #consumerrights

I could use some advice about a shitty situation with a failing water heater and a "maintenance plan" that would have covered labor costs of replacement.

We bought a heat pump water heater (State Proline XE, same company as A.O. Smith) a few years ago. It failed in its first year and had to be replaced. Now, about 13 months later, it's failing again.

What's REALLY shitty about this is we had been paying the company that installed it $25 a month for a maintenance plan that extended the parts and labor warranty for that water heater to 10 years - BUT ONLY "for so long as you remain an uninterrupted COMPANYNAME Partner Plan Member". (the plan also included twice-yearly HVAC maintenance and yearly plumbing, sewer, and electrical inspections). Turns out, we stopped being a member a few months ago because of our credit card number changing after some fraud was detected, and they never bothered to contact us to update our payment method.

So, now we're stuck with a water heater that's failing barely a month after the installer's warranty on the first warranty replacement's iinstallation ended, and we don't want a replacement that's just gonna fail a third time.

I've tried to ask the installer if we can get reinstated in the plan with a written exception to the "for so long as you remain an uninterrupted member" but of course they're not contacting us back about that, and I can't directly contact anyone who can.

I see a few options here, none of which are all that great:
1. continue trying to reinstate the maintenance plan before we bring up the failing water heater (even if they give us the written exception I want, I'm not certain it would hold up in court if they tried to back out of it)
2. give up on the maintenance plan and just reach out to the installer and ask for a goodwill replacement or buyback
3. forget about the installer altogether and deal directly with State for warranty repair or replacement or ask them to buy us out of it
4. give up entirely and just never use the heat pump functionality on this piece of shit ever again, meaning we spent all this extra money on the thing for its main feature that we can't use

Any advice? We're in the US, Washington state, if that matters.

#plumbing #heatpump #waterheater #heatpumpwaterheater #hybridwaterheater #consumerrights

I could use some advice about a shitty situation with a failing water heater and a "maintenance plan" that would have covered labor costs of replacement.

We bought a heat pump water heater (State Proline XE, same company as A.O. Smith) a few years ago. It failed in its first year and had to be replaced. Now, about 13 months later, it's failing again.

What's REALLY shitty about this is we had been paying the company that installed it $25 a month for a maintenance plan that extended the parts and labor warranty for that water heater to 10 years - BUT ONLY "for so long as you remain an uninterrupted COMPANYNAME Partner Plan Member". (the plan also included twice-yearly HVAC maintenance and yearly plumbing, sewer, and electrical inspections). Turns out, we stopped being a member a few months ago because of our credit card number changing after some fraud was detected, and they never bothered to contact us to update our payment method.

So, now we're stuck with a water heater that's failing barely a month after the installer's warranty on the first warranty replacement's iinstallation ended, and we don't want a replacement that's just gonna fail a third time.

I've tried to ask the installer if we can get reinstated in the plan with a written exception to the "for so long as you remain an uninterrupted member" but of course they're not contacting us back about that, and I can't directly contact anyone who can.

I see a few options here, none of which are all that great:
1. continue trying to reinstate the maintenance plan before we bring up the failing water heater (even if they give us the written exception I want, I'm not certain it would hold up in court if they tried to back out of it)
2. give up on the maintenance plan and just reach out to the installer and ask for a goodwill replacement or buyback
3. forget about the installer altogether and deal directly with State for warranty repair or replacement or ask them to buy us out of it
4. give up entirely and just never use the heat pump functionality on this piece of shit ever again, meaning we spent all this extra money on the thing for its main feature that we can't use

Any advice? We're in the US, Washington state, if that matters.

#plumbing #heatpump #waterheater #heatpumpwaterheater #hybridwaterheater #consumerrights

Rambling "How I Spent My ${DURATION}" braindump.

Last week I was carrying bags of water softener #salt into my furnace room and noticed a small #limescale deposit on the floor in the middle of the room that hadn't been there a few days before. Directly above it are a bunch of water #pipes going off in different directions. Found one 90 degree elbow that had more than the usual accumulation of green stuff on it, like a tiny #stalactite. Okay, water #leak found.

I was going to wait for the weekend to fix it, but it seemed to be speeding up, so I did it Wednesday. I had to cut a chunk of #convoluted pipe out of the system that was way more complex than it should have been. It had to go around other #pipes and join another #pipe and around some joists, but the #plumber who put this in 40 years ago had a #fetish or something. No word of a lie, it reminded me more of the Windows NT "pipes" #screensaver than anything else.

In a volume about the size of a 2L bottle of pop, there were 4 #elbows, 3 #unions, and five little pieces of pipe if I remember correctly. I soldered together a matching jumble of parts ... and then couldn't solder one side of it in, because it's at a local low point, and I couldn't get the last dribbles of #water to stop. Any water wicks the heat away and the #solder doesn't stick.

Ended up using a #flex line with #sharkbite connectors to replace the whole thing. What a shame, I was proud of my replacement.

#DIY #plumbing #HomeRepair

UBC launches world’s first mushroom-powered waterless toilet

#UBC #researchers are launching the world’s first #mushroom-powered #waterless #toilet, the #MycoToilet, at the UBC #Botanical #Garden on September 26.

The prototype turns human waste into nutrient-rich #compost using #mycelia—the root networks of mushrooms—and features a modern, #sustainable design that can be dropped into parks, remote communities and areas without #plumbing.

https://apsc.ubc.ca/news/2025/ubc-launches-worlds-first-mushroom-powered-waterless-toilet

#green #sewage #nature #eco

Clear Your Drains Day.

#draincleaning #plumbing #plumber #plumbinglife #plumbers #plumbingservices #waterheater #plumbingrepair #drains #drainage #sewer #plumbersofinstagram #water #plumberslife #hydrojetting #drain #plumbingtools #plumbingproblems #heating #bathroom #construction #pipes #hvac #home #worldplumbers #blockeddrains #draincleaner #trenchless #emergencyplumber #localplumber Today on 20th June we all celebrate Clear Your Drains Day. Its purpose is to make…

https://itsmostamazingindia.wordpress.com/2025/06/20/clear-your-drains-day/

Hotels can have a case of the Mondays, too...

#hotel #plumbing #water #flood #flooding #stairs #hallway #floor #Monday #CaseOfTheMondays #soundon #soundup

My third day of GUADEC was spent listening to 2-3 talks throughout the day, while I was cleaning air ducts and trying (unsuccessfully, so far) to unclog my kitchen sink drain with an auger :blobsweats:

I couldn't find exactly what the blockage is even with the endoscope camera going 10 feet deep into the wall.
Here are some pictures of the hairy goo I was able to fish out from 10-15', before & after degreasing it. It smelled terrible.
Somehow still doesn't drain.

#drains #drainaddict #plumbing

The plumber went out to get some dinner. He expects he has about two hours more work to do tonight. It’s 600pm. I think we’re going to be working until after 9:00pm again tonight.

Insert the sign of frustration here.

Stressing out like nuts over here, kids. Like nuts.

The plumber just walked in the door. Here’s hoping he can wrap it up in two hours. Fingers crossed.

https://robertjames1971.blog/2024/03/04/frustration-2/

#homeImprovement #homeOwner #homeRemodel #homeRemodeling #kitchen #kitchenRedesign #kitchenRemodel #kitchenRemodeling #kitchenUpgrades #plumber #Plumbing

Les opérateurs BlackCat revendiquent des attaques informatiques à l'encontre de:

• 🇺🇸 Air Comm Corporation (aircommcorp.com)

• 🇸🇬 Fu Yu Corporation Limited (fuyucorp.com)

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