#userresearch — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #userresearch, aggregated by home.social.
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Usability testing a Canadian website. In the research plan, I mentioned the client would look better if thank-you gifts for participants were from a Canadian company. After all, we're all Canadian, living and working north of the 49th parallel.
The client agreed, so we're offering a choice of gift card for
• Superstore
• Chapters-Indigo
• A & WWhile participants choose differently, each one knows immediately which card they want.
It's not #Amazon.
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Usability testing a Canadian website. In the research plan, I mentioned the client would look better if thank-you gifts for participants were from a Canadian company. After all, we're all Canadian, living and working north of the 49th parallel.
The client agreed, so we're offering a choice of gift card for
• Superstore
• Chapters-Indigo
• A & WWhile participants choose differently, each one knows immediately which card they want.
It's not #Amazon.
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Usability testing a Canadian website. In the research plan, I mentioned the client would look better if thank-you gifts for participants were from a Canadian company. After all, we're all Canadian, living and working north of the 49th parallel.
The client agreed, so we're offering a choice of gift card for
• Superstore
• Chapters-Indigo
• A & WWhile participants choose differently, each one knows immediately which card they want.
It's not #Amazon.
-
Usability testing a Canadian website. In the research plan, I mentioned the client would look better if thank-you gifts for participants were from a Canadian company. After all, we're all Canadian, living and working north of the 49th parallel.
The client agreed, so we're offering a choice of gift card for
• Superstore
• Chapters-Indigo
• A & WWhile participants choose differently, each one knows immediately which card they want.
It's not #Amazon.
-
Usability testing a Canadian website. In the research plan, I mentioned the client would look better if thank-you gifts for participants were from a Canadian company. After all, we're all Canadian, living and working north of the 49th parallel.
The client agreed, so we're offering a choice of gift card for
• Superstore
• Chapters-Indigo
• A & WWhile participants choose differently, each one knows immediately which card they want.
It's not #Amazon.
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#Design #Misconceptions
Accessibility myths and pushbacks · How to address common accessibility objections https://ilo.im/16cde6_____
#Business #Strategies #Advocacy #Disability #Accessibility #UserResearch #ProductDesign #UxDesign #UiDesign #WebDesign -
#Design #Misconceptions
Accessibility myths and pushbacks · How to address common accessibility objections https://ilo.im/16cde6_____
#Business #Strategies #Advocacy #Disability #Accessibility #UserResearch #ProductDesign #UxDesign #UiDesign #WebDesign -
#Design #Misconceptions
Accessibility myths and pushbacks · How to address common accessibility objections https://ilo.im/16cde6_____
#Business #Strategies #Advocacy #Disability #Accessibility #UserResearch #ProductDesign #UxDesign #UiDesign #WebDesign -
#Design #Misconceptions
Accessibility myths and pushbacks · How to address common accessibility objections https://ilo.im/16cde6_____
#Business #Strategies #Advocacy #Disability #Accessibility #UserResearch #ProductDesign #UxDesign #UiDesign #WebDesign -
#Design #Overviews
Four levels of customer understanding · Why feedback never fully reveals customer needs https://ilo.im/16ckob_____
#Business #UserResearch #Users #Customers #Decisions #Emotions #Psychology #ProductDesign #UiDesign #WebDesign -
Spotify lets users switch video off across the platform
Spotify has introduced new controls that let users turn video content on or off across the platform. The…
#NewsBeep #News #Technology #AdvertisingTechnologies(Adtech) #AU #Australia #Australian #Consumertech #CustomerDataPlatforms(CDP) #DigitalEntertainment #digitalmedia #genz #marketresearch #MarketingTechnologies(MarTech) #Personalisation #screentime #Spotify #Userexperience(UX) #Userresearch
https://www.newsbeep.com/au/603017/ -
Spotify lets users switch video off across the platform
Spotify has introduced new controls that let users turn video content on or off across the platform. The…
#NewsBeep #News #Technology #AdvertisingTechnologies(Adtech) #AU #Australia #Australian #Consumertech #CustomerDataPlatforms(CDP) #DigitalEntertainment #digitalmedia #genz #marketresearch #MarketingTechnologies(MarTech) #Personalisation #screentime #Spotify #Userexperience(UX) #Userresearch
https://www.newsbeep.com/au/603017/ -
You can't do #userResearch to "validate your assumptions."
Research reveals just how wrong you are. It *absolutely* does not indicate how right you were.
You need #OKRs or some other framework for that.
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Listen to the problem, not the proposed solution.
This applies beyond software. What are your customers really asking for?
#ProductManagement #UserResearch #CustomerInsight -
#Design #Debates
The only winning move is not to play · “Let’s not debase ourselves as user researchers.” https://ilo.im/168tvv_____
#Business #Profession #Expertise #Ethics #AI #UserResearch #ProductDesign #UxDesign #UiDesign #WebDesign -
Jobs-to-be-Done isn’t just theory—it’s a toolkit for influence. Elevate your Design and Research practice by uncovering user outcomes, creating strategic clarity, and win buy-in so your research shapes real product decisions.
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Five usability- and design sites I use:
1. Discount software-design method:
https://fivesketches.com/quality-software-designs-by-sketching/2. UK's methods and patterns:
https://design-system.service.gov.uk/3. Nielsen Norman Group's posts about user research and design:
https://www.nngroup.com/articles/4. MeasuringU's posts about research statistics:
https://measuringu.com/5. USA's definitions and resources:
https://digital.gov/resources#usability #UX #UserExperience #UI #IxD #UR #UCD #UserResearch #research #design #method #guide #statistics #software
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This week, at the project retrospective, none of us identified any big issues. It reflects the good job we did as a team.
Last week, at the presentation of user research findings and recommendations, the customer team showed enthusiasm. Their team lead said he had read my draft UR report multiple times.
That's one way to flatter me. ❣️
Another is to implement my recommendations and then retest the usability.
#UR #UserResearch #research #usability #UCD #user #users #retro #agile #consulting
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After turning on both users and advertisers, tech companies only had one more place to go: employees. Individual productivity (AI-powered or otherwise) will not save you, because the issue is not performance.
In return, employees rightly stopped caring.
But unless you care, you can't do good design.
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#Design #Approaches
User-friendly forms with layered drawers · Where forms get complex, drawers simplify the path https://ilo.im/1653v5_____
#Forms #Drawers #Interactivity #Usability #UserResearch #DesignPattern #ProductDesign #UxDesign #UiDesign #WebDesign -
#Design #Approaches
User-friendly forms with layered drawers · Where forms get complex, drawers simplify the path https://ilo.im/1653v5_____
#Forms #Drawers #Interactivity #Usability #UserResearch #DesignPattern #ProductDesign #UxDesign #UiDesign #WebDesign -
#Design #Approaches
User-friendly forms with layered drawers · Where forms get complex, drawers simplify the path https://ilo.im/1653v5_____
#Forms #Drawers #Interactivity #Usability #UserResearch #DesignPattern #ProductDesign #UxDesign #UiDesign #WebDesign -
#Design #Approaches
User-friendly forms with layered drawers · Where forms get complex, drawers simplify the path https://ilo.im/1653v5_____
#Forms #Drawers #Interactivity #Usability #UserResearch #DesignPattern #ProductDesign #UxDesign #UiDesign #WebDesign -
#Design #Findings
Design Tools Survey 2024 · Figma dominates, but specialist tools satisfy users most https://ilo.im/1646x3_____
#Survey #Prototyping #UserResearch #DesignSystems #DesignProcess #DesignTool #ProductDesign #UxDesign #UiDesign #WebDesign -
Caught up with ever forgiving and inspiring @FionaMcBride yesterday. Chatted about the next Facilitator's Unconference, then thought about user research. Now channelling @mulegirl and reading her Design Research Framework https://www.muledesign.com/blog/design-research-framework from October 2022.
#facilitator #facilitation #unconference #UserResearch #design
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CW: Sharkey is awesome! - #3 - User discoverability #1 - Activity graphs
User activity graphs is one of these really cool little Misskey/Sharkey features that made me want to put together this series of posts. When I first saw this, I knew it was worth sharing - I have not seen this super useful feature elsewhere.
Have a look at the graphs attached to this post. It's pretty easy to get an idea of what the person's posting history looks like, and whether or not they are mostly reposting things, replying to people, posting their own words, or even posting with attachments (pictures, etc.). (In the UI you can click on "File", "Renote", etc. at the bottom of the graph to remove/add those portions of the graph.)
One of the users, for me, could possibly be too noisy for my timeline in general, although that user does actually engage with others, which helps with my assessing 'suitability' for me. Since I have a couple of soft word filters set up to help cut back on what I would consider noise that I don't want to see in my timeline, I can still engage with the user on some topics and handle the frequency of their posting.
The next user is not a big news repeater and appears to be only interested in engagement, which fits in my timeline pretty easily.
The last user is quite quiet, and appears to only be posting their own words. Easy to have them added in.
It's so nice to have this data so accessible as it's helpful to know more about what to expect when adding an account to your timeline. You may want to do further checking in to the user to see if you'd instead prefer to follow hashtags they use, or add them to a llist or antenna instead (special ways of creating alternate timelines/feeds in Sharkey).
Come see for yourself! Our instance at https://humanwords.cc is open for new registrations, and a list of Sharkey instances can be found at https://sharkey.fediverse.observer/list
This post is part of a series of Sharkey posts I'm doing. The introduction and index post of these "Sharkey is awesome" posts is at: https://humanwords.cc/notes/a4k2kap4hbgs2kko
#Sharkey #misskey #Fediverse #userresearch #useractivity #userguides -
The Return on Experience (#ROE) panel discussed aligning UX initiatives with growth goals and providing leaders tools to boost enterprise value through user-centric design.
#BusinessDecisions, #DesignDecisions, #DesignStrategy, #JTBD, #Metrics, #OutcomesOverOutputs, #ProductManagement, #QualitativeResearch, #RequirementsPrioritization, #ReturnOnExperience, #ReturnOnInvestment, #ROI, #SharedUnderstanding, #StakeholderAnalysis, #UserExperience, #UserResearch
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#Design #Approaches
A good design is a good essay · UX design isn’t just solving problems; it’s making a case https://ilo.im/160mad_____
#ProblemSolving #Argumentation #Communication #Innovation #Stakeholder #UserResearch #AI #ProductDesign #UxDesign #WebDesign -
Our latest Medium post is freshly published and recounts the amazing collaborative event we ran with codebar Brighton for International Women's Day. The event included contributions from Green Software Brighton and Green SEO.
Big thanks to Cogapp for sponsoring this event and to WERKS for hosting us.
#Hackathon #UX #Dev #SEO #GreenSoftware #UserResearch #ContentDesign #LadiesThatUX #LTUX #codebar #InternationalWomensDay #WomenInTech #IWD2024 #InspireInclusion
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I tagged research data over multiple years.
There was an unintended outcome of tagging ALL observations from every Agile sprint—rather than only tagging observations that related to the current sprint's research focus…
As time passed, some of the qualitative data became quantitative as the sample size grew.
#UR #UserResearch #tagging #observations #ResearchOps #IxD #Design #agile #qualitative #QualitativeData #quantitative #QuantitativeData #data #analysis #longitudinal #LongitudinalData #CUA
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I tagged research data over multiple years.
There was an unintended outcome of tagging ALL observations from every Agile sprint—rather than only tagging observations that related to the current sprint's research focus…
As time passed, some of the qualitative data became quantitative as the sample size grew.
#UR #UserResearch #tagging #observations #ResearchOps #IxD #Design #agile #qualitative #QualitativeData #quantitative #QuantitativeData #data #analysis #longitudinal #LongitudinalData #CUA
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I tagged research data over multiple years.
There was an unintended outcome of tagging ALL observations from every Agile sprint—rather than only tagging observations that related to the current sprint's research focus…
As time passed, some of the qualitative data became quantitative as the sample size grew.
#UR #UserResearch #tagging #observations #ResearchOps #IxD #Design #agile #qualitative #QualitativeData #quantitative #QuantitativeData #data #analysis #longitudinal #LongitudinalData #CUA
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I tagged research data over multiple years.
There was an unintended outcome of tagging ALL observations from every Agile sprint—rather than only tagging observations that related to the current sprint's research focus…
As time passed, some of the qualitative data became quantitative as the sample size grew.
#UR #UserResearch #tagging #observations #ResearchOps #IxD #Design #agile #qualitative #QualitativeData #quantitative #QuantitativeData #data #analysis #longitudinal #LongitudinalData #CUA
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I tagged research data over multiple years.
There was an unintended outcome of tagging ALL observations from every Agile sprint—rather than only tagging observations that related to the current sprint's research focus…
As time passed, some of the qualitative data became quantitative as the sample size grew.
#UR #UserResearch #tagging #observations #ResearchOps #IxD #Design #agile #qualitative #QualitativeData #quantitative #QuantitativeData #data #analysis #longitudinal #LongitudinalData #CUA
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The "magnifying glass" 🔍 icon for Search is a standard.
Some designers have redesigned this standard icon.
In these 4 screenshots, do you see a:
🔍 Magnifying glass?
Q Uppercase q, the letter?
EQ Two uppercase letters?Have these redesigns been tested for their impact on user performance? Do these redesigns reduce recognition of the Search icon?
#usability #IconDesign #icon #skeuomorphism #modernism #design #standard #UX #UR #research #UserResearch #Search #performance #UserPerformance
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Second user interview of the week. Gaining some insights for an new feature we would like to implement soon and I still need some feedback to know how to integrate it best. Time is running out. 👩💻
#WorkWorkWork #YearEndSprint #HurryUp #UserInterviews #UserResearch #UXR
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Let's talk about what happens when user research fails to land. How do you deal with this?
#InterviewingUsers #SecondEdition #UserResearch #NowAvailable
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#Design #Findings
The State of User Research 2023 · Current research tools, methods, practices, recruiting, salaries, and sentiments https://ilo.im/13y0v9_____
#Survey #UserResearch #UxResearch #ProductDesign #UxDesign #UiDesign #WebDesign #AI #Teams #Methods #Recruitings #Salaries #Sentiments #Challenges #Opportunities #Trends -
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1/ During a meeting with a Radiation Oncologist about an ongoing XAI project, she said something unforgettable:
"As a RadOnc, I'm not interested in benchmark chasing and raising the ceilingr. I'm interested in raising the floor"
Me: "what do you mean by the floor?"
#research #teamwork #AI #XAI #ResponsibleAI #userresearch #UX #HCI #radiationoncology #radonc #mastodon
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#USA #SocialMedia #FocusGroups #Twitter #UserResearch #Facebook #TikTok: "In the discussions, participants described how platforms served different purposes for them and helped them connect with different audiences. One participant described looking for specific things on TikTok, while another used it mostly to disconnect from life’s pressures; another turned to Twitter to follow politics; still others mentioned using platforms for entertainment or as a way to find solutions to problems they were dealing with.
Several highly engaged users described Facebook as a place to connect and interact with others, and one woman discussed how she uses different platforms for different groups of people in her life. A range of platforms came up throughout the discussions, including some beyond those the research initially set out to explore."
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A comparison of onsite and remote #UserInterviews - and how we combined them for a recent #UserResearch phase: https://construkt.eu/combining-onsite-and-remote-user-interviews/ #UX
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It is no secret that #UX borrows a lot of its #research methods from the #SocialSciences, hence the apparent overlap with #BehavioralInsights (#BI). How does UX and its variations relate to BI? https://uxplanet.org/5-differences-between-ux-and-behavioural-insights-c50279c69eeb?source=rss----819cc2aaeee0---4 #HumanCentered #Design #UserExperienceDesign #UserResearch
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My name is Hans-Joachim Belz. That part is easy.
But who am I actually? As somebody with very broad interests (bad case of #multipotentialite), writing an #introduction is always an interesting feat.
My current official profession is #product owner and #conversational designer for #voiceAI in #customerService. My long-running passions are #productManagement, #UX & #CX #design (of any sort), #userResearch, … 1/2