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#healthfirst — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #healthfirst, aggregated by home.social.

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  1. How hard should it be to get an electric wheelchair repaired with insurance coverage?

    Because one healthcare horror story per day isn't enough, I want to tell you the story of how I've been trying for over two months to get my uncle's electric wheelchair repaired. It's still broken. It still hasn't even been picked up by the company that is supposed to repair it. First, some background information. My uncle has an electric wheelchair because he needs one. He is permanently disabled, including a partial foot amputation and permanent circulation issues in his legs. He is never […]

    blog.kamens.us/2026/08/10/how-

  2. How hard should it be to get an electric wheelchair repaired with insurance coverage?

    Because one healthcare horror story per day isn't enough, I want to tell you the story of how I've been trying for over two months to get my uncle's electric wheelchair repaired. It's still broken. It still hasn't even been picked up by the company that is supposed to repair it. First, some background information. My uncle has an electric wheelchair because he needs one. He is permanently disabled, including a partial foot amputation and permanent circulation issues in his legs. He is never […]

    blog.kamens.us/2026/08/10/how-

  3. How hard should it be to get an electric wheelchair repaired with insurance coverage?

    Because one healthcare horror story per day isn't enough, I want to tell you the story of how I've been trying for over two months to get my uncle's electric wheelchair repaired. It's still broken. It still hasn't even been picked up by the company that is supposed to repair it. First, some background information. My uncle has an electric wheelchair because he needs one. He is permanently disabled, including a partial foot amputation and permanent circulation issues in his legs. He is never […]

    blog.kamens.us/2026/08/10/how-

  4. How hard should it be to get an electric wheelchair repaired with insurance coverage?

    Because one healthcare horror story per day isn't enough, I want to tell you the story of how I've been trying for over two months to get my uncle's electric wheelchair repaired. It's still broken. It still hasn't even been picked up by the company that is supposed to repair it. First, some background information. My uncle has an electric wheelchair because he needs one. He is permanently disabled, including a partial foot amputation and permanent circulation issues in his legs. He is never […]

    blog.kamens.us/2026/08/10/how-

  5. Health insurance bureaucratic hell: Healthfirst, Integra Partners, Edgepark

    A case study in why Healthfirst, Integra Partners, and Edgepark all suck. More broadly, the entire American healthcare system sucks, especially for elderly people, and it's only going to get worse.

    blog.kamens.us/2026/08/10/heal
    #healthcare #healthInsurance #Healthfirst #IntegraPartners #Edgepark

  6. Health insurance bureaucratic hell: Healthfirst, Integra Partners, Edgepark

    A case study in why Healthfirst, Integra Partners, and Edgepark all suck. More broadly, the entire American healthcare system sucks, especially for elderly people, and it's only going to get worse.

    blog.kamens.us/2026/08/10/heal
    #healthcare #healthInsurance #Healthfirst #IntegraPartners #Edgepark

  7. Health insurance bureaucratic hell: Healthfirst, Integra Partners, Edgepark

    A case study in why Healthfirst, Integra Partners, and Edgepark all suck. More broadly, the entire American healthcare system sucks, especially for elderly people, and it's only going to get worse.

    blog.kamens.us/2026/08/10/heal
    #healthcare #healthInsurance #Healthfirst #IntegraPartners #Edgepark

  8. Health insurance bureaucratic hell: Healthfirst, Integra Partners, Edgepark

    A case study in why Healthfirst, Integra Partners, and Edgepark all suck. More broadly, the entire American healthcare system sucks, especially for elderly people, and it's only going to get worse.

    blog.kamens.us/2026/08/10/heal
    #healthcare #healthInsurance #Healthfirst #IntegraPartners #Edgepark

  9. Health insurance bureaucratic hell: Healthfirst, Integra Partners, Edgepark

    A case study in why Healthfirst, Integra Partners, and Edgepark all suck. More broadly, the entire American healthcare system sucks, especially for elderly people, and it's only going to get worse.

    blog.kamens.us/2026/08/10/heal

  10. Health insurance bureaucratic hell: Healthfirst, Integra Partners, Edgepark

    A case study in why Healthfirst, Integra Partners, and Edgepark all suck. More broadly, the entire American healthcare system sucks, especially for elderly people, and it's only going to get worse.

    blog.kamens.us/2026/08/10/heal

  11. Health insurance bureaucratic hell: Healthfirst, Integra Partners, Edgepark

    A case study in why Healthfirst, Integra Partners, and Edgepark all suck. More broadly, the entire American healthcare system sucks, especially for elderly people, and it's only going to get worse.

    blog.kamens.us/2026/08/10/heal

  12. Health insurance bureaucratic hell: Healthfirst, Integra Partners, Edgepark

    A case study in why Healthfirst, Integra Partners, and Edgepark all suck. More broadly, the entire American healthcare system sucks, especially for elderly people, and it's only going to get worse.

    blog.kamens.us/2026/08/10/heal

  13. RE: federate.social/@jik/116897930

    Because life is hell, Uncle's supplier for his incontinence supplies, #Edgepark, has AGAIN failed to ship them for 11 days, claiming AGAIN that they are waiting for insurance authorization, when the authorization which finally got them to ship last month is still in effect. Nothing has changed.
    This is a staggering amount of bureaucracy and incompetence, all rolled up into one, gigantic ball of capitalist bullshit.
    I'm so tired.
    #healthcare #healthInsurance #Healthfirst #integraPartners

  14. RE: federate.social/@jik/116897930

    Because life is hell, Uncle's supplier for his incontinence supplies, #Edgepark, has AGAIN failed to ship them for 11 days, claiming AGAIN that they are waiting for insurance authorization, when the authorization which finally got them to ship last month is still in effect. Nothing has changed.
    This is a staggering amount of bureaucracy and incompetence, all rolled up into one, gigantic ball of capitalist bullshit.
    I'm so tired.
    #healthcare #healthInsurance #Healthfirst #integraPartners

  15. RE: federate.social/@jik/116897930

    Because life is hell, Uncle's supplier for his incontinence supplies, #Edgepark, has AGAIN failed to ship them for 11 days, claiming AGAIN that they are waiting for insurance authorization, when the authorization which finally got them to ship last month is still in effect. Nothing has changed.
    This is a staggering amount of bureaucracy and incompetence, all rolled up into one, gigantic ball of capitalist bullshit.
    I'm so tired.
    #healthcare #healthInsurance #Healthfirst #integraPartners

  16. RE: federate.social/@jik/116897930

    Because life is hell, Uncle's supplier for his incontinence supplies, #Edgepark, has AGAIN failed to ship them for 11 days, claiming AGAIN that they are waiting for insurance authorization, when the authorization which finally got them to ship last month is still in effect. Nothing has changed.
    This is a staggering amount of bureaucracy and incompetence, all rolled up into one, gigantic ball of capitalist bullshit.
    I'm so tired.
    #healthcare #healthInsurance #Healthfirst #integraPartners

  17. RE: federate.social/@jik/116926098

    Update on Uncle's electric wheelchair repair saga…
    - 3 calls from #Healthfirst manager reassuring me that repair will be approved and Uncle won't be charged for it.
    - Approval notice for repair (finally!) arrives via email.
    - Tech comes to evaluate chair. Uncle claims afterward tech said they would take it away for repair/replacement which would take months. I don't know (yet) whether that's accurate; Uncle is unreliable narrator.
    #healthInsurance #caregiving #sandwichGeneration #healthcare

  18. RE: federate.social/@jik/116926098

    Update on Uncle's electric wheelchair repair saga…
    - 3 calls from #Healthfirst manager reassuring me that repair will be approved and Uncle won't be charged for it.
    - Approval notice for repair (finally!) arrives via email.
    - Tech comes to evaluate chair. Uncle claims afterward tech said they would take it away for repair/replacement which would take months. I don't know (yet) whether that's accurate; Uncle is unreliable narrator.
    #healthInsurance #caregiving #sandwichGeneration #healthcare

  19. RE: federate.social/@jik/116926098

    Update on Uncle's electric wheelchair repair saga…
    - 3 calls from #Healthfirst manager reassuring me that repair will be approved and Uncle won't be charged for it.
    - Approval notice for repair (finally!) arrives via email.
    - Tech comes to evaluate chair. Uncle claims afterward tech said they would take it away for repair/replacement which would take months. I don't know (yet) whether that's accurate; Uncle is unreliable narrator.
    #healthInsurance #caregiving #sandwichGeneration #healthcare

  20. RE: federate.social/@jik/116926098

    Update on Uncle's electric wheelchair repair saga…
    - 3 calls from #Healthfirst manager reassuring me that repair will be approved and Uncle won't be charged for it.
    - Approval notice for repair (finally!) arrives via email.
    - Tech comes to evaluate chair. Uncle claims afterward tech said they would take it away for repair/replacement which would take months. I don't know (yet) whether that's accurate; Uncle is unreliable narrator.
    #healthInsurance #caregiving #sandwichGeneration #healthcare

  21. RE: federate.social/@jik/116920403

    Here's today's update on the RIDICULOUS saga of me trying to get #NuCare (medical supply company), #Healthfirst (insurance company), and its contractor #IntegraPartners in #NewYork to fix Uncle's electric wheelchair.
    A supervisor at NuCare just called and told me that they did submit the request properly to Integra, and Integra did give them a reference number for the request, but then somehow Integra "lost" the request.
    #healthcare #healthInsurance #caregiving #sandwichGeneration
    1/2

  22. RE: federate.social/@jik/116920403

    Here's today's update on the RIDICULOUS saga of me trying to get #NuCare (medical supply company), #Healthfirst (insurance company), and its contractor #IntegraPartners in #NewYork to fix Uncle's electric wheelchair.
    A supervisor at NuCare just called and told me that they did submit the request properly to Integra, and Integra did give them a reference number for the request, but then somehow Integra "lost" the request.
    #healthcare #healthInsurance #caregiving #sandwichGeneration
    1/2

  23. RE: federate.social/@jik/116920403

    Here's today's update on the RIDICULOUS saga of me trying to get #NuCare (medical supply company), #Healthfirst (insurance company), and its contractor #IntegraPartners in #NewYork to fix Uncle's electric wheelchair.
    A supervisor at NuCare just called and told me that they did submit the request properly to Integra, and Integra did give them a reference number for the request, but then somehow Integra "lost" the request.
    #healthcare #healthInsurance #caregiving #sandwichGeneration
    1/2

  24. RE: federate.social/@jik/116920403

    Here's today's update on the RIDICULOUS saga of me trying to get #NuCare (medical supply company), #Healthfirst (insurance company), and its contractor #IntegraPartners in #NewYork to fix Uncle's electric wheelchair.
    A supervisor at NuCare just called and told me that they did submit the request properly to Integra, and Integra did give them a reference number for the request, but then somehow Integra "lost" the request.
    #healthcare #healthInsurance #caregiving #sandwichGeneration
    1/2

  25. RE: federate.social/@jik/116576221

    Remember my long thread two months ago which was (in part) about dealing with a durable medical equipment supplier failing to ship Uncle his incontinence supplies and the hours I spent trying to get that straightened out?
    Well, guess what, they didn't ship in June or July either, and now my uncle is completely out of supplies again.
    #healthcare #healthInsurance #Healthfirst #Edgepark #IntegraPartners
    (continued)

  26. RE: federate.social/@jik/116576221

    Remember my long thread two months ago which was (in part) about dealing with a durable medical equipment supplier failing to ship Uncle his incontinence supplies and the hours I spent trying to get that straightened out?
    Well, guess what, they didn't ship in June or July either, and now my uncle is completely out of supplies again.
    #healthcare #healthInsurance #Healthfirst #Edgepark #IntegraPartners
    (continued)

  27. RE: federate.social/@jik/116576221

    Remember my long thread two months ago which was (in part) about dealing with a durable medical equipment supplier failing to ship Uncle his incontinence supplies and the hours I spent trying to get that straightened out?
    Well, guess what, they didn't ship in June or July either, and now my uncle is completely out of supplies again.
    #healthcare #healthInsurance #Healthfirst #Edgepark #IntegraPartners
    (continued)

  28. RE: federate.social/@jik/116576221

    Remember my long thread two months ago which was (in part) about dealing with a durable medical equipment supplier failing to ship Uncle his incontinence supplies and the hours I spent trying to get that straightened out?
    Well, guess what, they didn't ship in June or July either, and now my uncle is completely out of supplies again.
    #healthcare #healthInsurance #Healthfirst #Edgepark #IntegraPartners
    (continued)

  29. Also, when I was chatting with #Healthfirst about this to get them to file a ticket with their IT people, they asked for my uncle's member number, and when I pasted it into the chat it was incorrectly interpreted as a social security number and masked. They then told me I had to put dashes between all the digits to prevent that from happening so they could see it.
    This is just so stupid on so many levels.
    #TechIsShitDispatch

  30. Also, when I was chatting with #Healthfirst about this to get them to file a ticket with their IT people, they asked for my uncle's member number, and when I pasted it into the chat it was incorrectly interpreted as a social security number and masked. They then told me I had to put dashes between all the digits to prevent that from happening so they could see it.
    This is just so stupid on so many levels.
    #TechIsShitDispatch

  31. Also, when I was chatting with #Healthfirst about this to get them to file a ticket with their IT people, they asked for my uncle's member number, and when I pasted it into the chat it was incorrectly interpreted as a social security number and masked. They then told me I had to put dashes between all the digits to prevent that from happening so they could see it.
    This is just so stupid on so many levels.
    #TechIsShitDispatch

  32. Also, when I was chatting with #Healthfirst about this to get them to file a ticket with their IT people, they asked for my uncle's member number, and when I pasted it into the chat it was incorrectly interpreted as a social security number and masked. They then told me I had to put dashes between all the digits to prevent that from happening so they could see it.
    This is just so stupid on so many levels.
    #TechIsShitDispatch

  33. #TechIsShitDispatch
    I've posted before about how it was impossible for many months for me to access claim information for my uncle on the #Healthfirst website because the backend was timing out requests. That was eventually fixed, after I complained for months.
    But now the "plan communications" page is broken in the same way, because of course it is.
    Fucking idiots.
    #healthInsurance #healthcare

  34. #TechIsShitDispatch
    I've posted before about how it was impossible for many months for me to access claim information for my uncle on the #Healthfirst website because the backend was timing out requests. That was eventually fixed, after I complained for months.
    But now the "plan communications" page is broken in the same way, because of course it is.
    Fucking idiots.
    #healthInsurance #healthcare

  35. #TechIsShitDispatch
    I've posted before about how it was impossible for many months for me to access claim information for my uncle on the #Healthfirst website because the backend was timing out requests. That was eventually fixed, after I complained for months.
    But now the "plan communications" page is broken in the same way, because of course it is.
    Fucking idiots.
    #healthInsurance #healthcare

  36. #TechIsShitDispatch
    I've posted before about how it was impossible for many months for me to access claim information for my uncle on the #Healthfirst website because the backend was timing out requests. That was eventually fixed, after I complained for months.
    But now the "plan communications" page is broken in the same way, because of course it is.
    Fucking idiots.
    #healthInsurance #healthcare

  37. Also worth noting: when I click on the link in the email from #Healthfirst notifying me about the new denial letter, it takes me directly to the letter. However, when I go to the "Plan communications" section of the Healthfirst website, where the letter should be listed as the newest plan communication available to view and download, it's not listed there. Because the people who built and maintain Healthfirst's website are incompetent idiots.
    #TechIsShitDispatch

  38. Also worth noting: when I click on the link in the email from #Healthfirst notifying me about the new denial letter, it takes me directly to the letter. However, when I go to the "Plan communications" section of the Healthfirst website, where the letter should be listed as the newest plan communication available to view and download, it's not listed there. Because the people who built and maintain Healthfirst's website are incompetent idiots.
    #TechIsShitDispatch

  39. Also worth noting: when I click on the link in the email from #Healthfirst notifying me about the new denial letter, it takes me directly to the letter. However, when I go to the "Plan communications" section of the Healthfirst website, where the letter should be listed as the newest plan communication available to view and download, it's not listed there. Because the people who built and maintain Healthfirst's website are incompetent idiots.
    #TechIsShitDispatch

  40. Also worth noting: when I click on the link in the email from #Healthfirst notifying me about the new denial letter, it takes me directly to the letter. However, when I go to the "Plan communications" section of the Healthfirst website, where the letter should be listed as the newest plan communication available to view and download, it's not listed there. Because the people who built and maintain Healthfirst's website are incompetent idiots.
    #TechIsShitDispatch

  41. RE: federate.social/@jik/116019021

    Three months after I notified Uncle's insurance company (#Healthfirst) that someone was filing bogus claims for treatment that wasn't being provided, three months after they claimed they'd investigate, I've heard nothing back from them and I've just been notified (by way of a coverage denial letter) that the crooked doctor is still billing them.
    I'm glad they're denying coverage for the bogus claims, but it would be better if they would STOP THEM.
    #healthInsurance #fraud

  42. RE: federate.social/@jik/116019021

    Three months after I notified Uncle's insurance company (#Healthfirst) that someone was filing bogus claims for treatment that wasn't being provided, three months after they claimed they'd investigate, I've heard nothing back from them and I've just been notified (by way of a coverage denial letter) that the crooked doctor is still billing them.
    I'm glad they're denying coverage for the bogus claims, but it would be better if they would STOP THEM.
    #healthInsurance #fraud

  43. RE: federate.social/@jik/116019021

    Three months after I notified Uncle's insurance company (#Healthfirst) that someone was filing bogus claims for treatment that wasn't being provided, three months after they claimed they'd investigate, I've heard nothing back from them and I've just been notified (by way of a coverage denial letter) that the crooked doctor is still billing them.
    I'm glad they're denying coverage for the bogus claims, but it would be better if they would STOP THEM.
    #healthInsurance #fraud

  44. RE: federate.social/@jik/116019021

    Three months after I notified Uncle's insurance company (#Healthfirst) that someone was filing bogus claims for treatment that wasn't being provided, three months after they claimed they'd investigate, I've heard nothing back from them and I've just been notified (by way of a coverage denial letter) that the crooked doctor is still billing them.
    I'm glad they're denying coverage for the bogus claims, but it would be better if they would STOP THEM.
    #healthInsurance #fraud