#healthfirst — Public Fediverse posts

#VinegarBenefits #BloodSugarControl #AceticAcid #HealthyHabits #NutritionTips #WellnessJourney #GlucoseManagement #DietaryAdvice #healthkick #healthtips #healthlife #healthyme #healthierme #healthfreak #healthytips #healthfirst #healthgoals #HealthyLifestyle #NaturalRemedies https://mastodon.social/@biohackingpathway/116578972678639719

#VinegarBenefits #BloodSugarControl #AceticAcid #HealthyHabits #NutritionTips #WellnessJourney #GlucoseManagement #DietaryAdvice #healthkick #healthtips #healthlife #healthyme #healthierme #healthfreak #healthytips #healthfirst #healthgoals #HealthyLifestyle #NaturalRemedies https://mastodon.social/@biohackingpathway/116578972678639719

Also, when I was chatting with #Healthfirst about this to get them to file a ticket with their IT people, they asked for my uncle's member number, and when I pasted it into the chat it was incorrectly interpreted as a social security number and masked. They then told me I had to put dashes between all the digits to prevent that from happening so they could see it.
This is just so stupid on so many levels.
#TechIsShitDispatch

#TechIsShitDispatch
I've posted before about how it was impossible for many months for me to access claim information for my uncle on the #Healthfirst website because the backend was timing out requests. That was eventually fixed, after I complained for months.
But now the "plan communications" page is broken in the same way, because of course it is.
Fucking idiots.
#healthInsurance #healthcare

Also worth noting: when I click on the link in the email from #Healthfirst notifying me about the new denial letter, it takes me directly to the letter. However, when I go to the "Plan communications" section of the Healthfirst website, where the letter should be listed as the newest plan communication available to view and download, it's not listed there. Because the people who built and maintain Healthfirst's website are incompetent idiots.
#TechIsShitDispatch

RE: https://federate.social/@jik/116019021062116075

Three months after I notified Uncle's insurance company (#Healthfirst) that someone was filing bogus claims for treatment that wasn't being provided, three months after they claimed they'd investigate, I've heard nothing back from them and I've just been notified (by way of a coverage denial letter) that the crooked doctor is still billing them.
I'm glad they're denying coverage for the bogus claims, but it would be better if they would STOP THEM.
#healthInsurance #fraud

#HealthFirst #health #wellness #antiaging #women #wellbeing #fitnessmotivation #fitness #healthy #healthyhabits #muscles #diabetes #keto https://mastodon.social/@biohackingpathway/116356766121569786

RE: https://federate.social/@jik/116019021062116075

The insurance company called me about the suspicious claims and wasted another 15 minutes of my time, but at least it seems like they might actually be investigating them, so that's something, anyway.
Details about the call with the insurance company here: https://blog.kamens.us/2026/02/05/tried-to-report-likely-fraud-to-insurance-company-hit-wall-of-cluelessness/#update1
#healthfirst #healthInsurance

Tried to report likely fraud to insurance company, hit wall of cluelessness

No good deed goes unpunished.

https://blog.kamens.us/2026/02/05/tried-to-report-likely-fraud-to-insurance-company-hit-wall-of-cluelessness/
#healthInsurance #Healthfirst #fraud

Tried to report likely fraud to insurance company, hit wall of cluelessness

I just had the most unbelievably surreal online chat with my uncle’s insurance company, Healthfirst. I was trying to report to the insurance company the fact that someone appears to be billing them for care that was not actually provided to my uncle. Here’s how that went:

[NOTE: There’s an update below the chat transcript.]

Welcome to the Member Services Chat! To protect your personal information, please do not enter sensitive details about your health, bank or credit card details in chat. Please do not leave this screen or your session will end.

How can we help you today? Please type your response below.

I am suspicious that some claims may be erroneous or fraudulent.

Thank you for responding. An agent will join shortly. If your contact information changed in the last 30 days, please notify your Service Agent. If chat disconnects, feel free to reconnect for assistance.

Hi, [name]. Thank you for being a Healthfirst member. My name is [name], and I’m happy to help you today with the claims inquiry.

May I have the Date of service and name of provider please?

Hello. This is not [name], this is his nephew Jonathan Kamens. I am listed in your system as being authorized to speak with you about my uncle’s care.

There are four claims from provider “[name]” dated 06/30/2025, 08/03/2025, 10/02/2025, and 02/02/2026.

To my knowledge my uncle is not receiving any treatment from this doctor.

I called the phone number listed on one of the claims, and while that is indeed a medical practice, they do not have my uncle listed as a patient.

I asked if they have a doctor by that name at their practice, and they said he “occasionally uses their office” to see patients, but is not actually a member of their practice, so that’s also pretty odd.

I understand. However, all the dates of service have no associated claims. Please ask the provider to send those claims over for processing.

I don’t understand what you just said.

First of all, I can SEE the claims RIGHT NOW in your system on the dates I specified.

I mean the claims for the date of service listed are not on his account from what I see.

Here are the claim numbers: [four claim numbers]

Those are four claims I see in your system for the dates I gave you under the provider [name].

The other thing I don’t understand about what you just said to me is why would I “ask the provider” to submit the claims to you for processing when I just told you I believe these claims are erroneous or fraudulent.

I’m reporting LIKELY INSURANCE FRAUD to you and asking you to look into that.

Alright so just to confirm your uncle did not have the service?

I am not aware of my uncle having been treated by that provider on the indicated dates or any other date.

I am very much in the loop for my uncle’s medical care.

I suppose it is possible that there is something I do not understand here and these claims are legitimate.

That is why I am asking you to look into it.

At the very least there is something quite wrong with the fact that these claims are being submitted from a provider address and phone number for a practice the doctor is not a member of.

Thank you for providing that information.

Claim [number] is pending. [number] is not showing in system. Same for [number] and [number].

Let’s wait for the claims department to complete their processing and would be advised of further action if any.

I will leave a note on the account to have this documented.

I don’t understand what’s happening here.

I don’t understand why you are telling me you can’t see those claims in your system when I can see them in front of me on your website right now as I am typing this.

I don’t want to wait for the claims department to complete their processing.

I want you to notify whichever department in your company is responsible for investigating potentially fraudulent claims that you’ve received a report that these claims are potentially fraudulent.

Have you received a bill?

Jesus

Is there someone there I can speak with who has a clue?

You know what, never mind.

I’m sorry for trying to do a good deed.

Just forget about it.

Sheesh.

UPDATE: Someone from Healthfirst called me about this later on the day I had the chat conversation above. I missed their call, but they called back the next day and I spent 15 minutes on the phone with them.

Most of the 15 minutes consisted of me telling them what information I was seeing about the suspicious claims in Healthfirst’s own member portal. Yes, really, I had to read the information off my screen to him.

I said at one point, “I’m confused. Why are you asking me to read this information to you? Surely you have access to all the same information about claims that I can see in the portal?”

He said yes, he does, but there’s a “discrepancy” between the information he’s seeing and the information I’m seeing. Apparently on his end, the dates of service were all one day later than what I was seeing in the portal. I tried to explain to him that this certainly didn’t reflect a discrepancy in the claims filed by the physician, but rather some sort of bug in Healthfirst’s computer systems, and he was completely incapable of grasping this seemingly obvious fact. Instead, he had to waste more of my time.

Then he informed me in order or me to be able to file a grievance about these claims on my uncle’s behalf, I would have to get my uncle to sign an “Appointment of Representative” form allowing me to represent him.

I replied, “Hold on. I have no desire to file a grievance or engage in any other sort of bureaucratic time-wasting about this problem. These claims don’t impact my uncle at all. He hasn’t lost any money because of them. This is entirely a Healthfirst problem. I notified you about the suspicious claims because that was the right thing to do, and surely you should want to investigate them regardless of whether I file a ‘grievance’.”

In short, they wasted another 15 minutes of my time for no real purpose, but perhaps they’re actually going to investigate the claims, so that’s something, anyway.

🍵 Il tè non è solo una bevanda confortante, può proteggerti da diabete e obesità. Prenditi un momento per te, bevi un tè. #HealthFirst #TeaBenefits

🔗 https://www.tomshw.it/scienze/il-te-allunga-la-vita-ma-conta-come-si-beve-2026-01-29

🍵 Il tè non è solo una bevanda confortante, può proteggerti da diabete e obesità. Prenditi un momento per te, bevi un tè. #HealthFirst #TeaBenefits

🔗 https://www.tomshw.it/scienze/il-te-allunga-la-vita-ma-conta-come-si-beve-2026-01-29

🍵 Il tè non è solo una bevanda confortante, può proteggerti da diabete e obesità. Prenditi un momento per te, bevi un tè. #HealthFirst #TeaBenefits

🔗 https://www.tomshw.it/scienze/il-te-allunga-la-vita-ma-conta-come-si-beve-2026-01-29

#VinegarBenefits #BloodSugarControl #AceticAcid #HealthyHabits #NutritionTips #WellnessJourney #GlucoseManagement #DietaryAdvice #healthkick #healthtips #healthlife #healthyme #healthierme #healthfreak #healthytips #healthfirst #healthgoals #HealthyLifestyle #NaturalRemedies https://mastodon.social/@biohackingpathway/115873822504306515

Unbelievably, offensively useless chat with Healthfirst online support

For the past three days, I’ve been trying to get access to a document sent to my uncle through the portal for his health insurance company, Healthfirst in New York. It is, frankly, a terrible portal which has lots of problems, including the fact that I can’t access any of my uncle’s claims through the portal, a problem which I have reported to Healthfirst repeatedly to no effect.

I am able to download most of my uncle’s documents (though not claims!) through the portal, but there is one particular document, an important one which was sent to him recently, which will not download.

I had an online chat conversation with Healthfirst when it failed to download the day it was sent, and they told me to try again later. That was (of course) a lie. When it still wouldn’t download a couple days later, I initiated another online chat. The transcript of that absurd 20-minute chat is reproduced below.

Healthfirst
Welcome to the Member Services Chat! To protect your personal information, please do not enter sensitive details about your health, bank or credit card details in chat. Please do not leave this screen or your session will end.

Healthfirst
How can we help you today? Please type your response below.

There is a letter in the “forms and documents” section of your website to me with document type “AG Decision Letter” dated December 24, 2025 which I am unable to download.

Healthfirst
Thank you for responding. An agent will join shortly. If your contact information changed in the last 30 days, please notify your Service Agent. If chat disconnects, feel free to reconnect for assistance.

I am able to download every other document on this page.

Tamara
Hi, NAME. Thank you for being a Healthfirst member. My name is Tamara, and I’m happy to help you today.

When I look at the developer console I see that your website is returning errors for this particular document.

I need you to fix whatever is wrong with your website so that I can download this document.

Or tell me how I can get access to it.

Tamara
I’m sorry to hear that happened. Let me look into it for you. It’s my pleasure to help you! Please allow me a moment to look into that for you.

It is unacceptable that this document is completely inaccessible to me because I have opted for paperless (which saves YOU money) and yet something on your website is preventing me from downloading the document.

Tamara
Thank you for waiting. via web portal myhfny.org , I will recommend please use chrome browser and clear cookies log out and log back in to further assist

I have done all that already.

Please do not waste my time.

I have tried with three different browsers including Chrome.

I have tried clearing my cookies and cache.

None of this has helped.

The problem is on your server not in my browser.

Tamara
Thank you! Please allow me a moment to look into that for you. confirming website to further assist

Tamara
Thank you for waiting. We apologize for any inconvenience, as we are aware of the system issue and are working diligently on fixing it.

Tamara
Is there anything else that we can help you with today? Are you still there?

That’s what I was told two days ago when I asked about this.

That is not useful.

Frankly, I don’t believe you.

I need access to this document now. How do I get it?

The information in this document impacts my care, now. There are legal time limits for appeals and such. Every delay in access to this information impacts my health negatively.

Tamara
Thank you! one moment

Tamara
Thank you for waiting. Are you still there?

Yes.

Tamara
Thank you! Log in to the Member Portal at https://www.MyHFNY.org. , Go to “Forms and Documents”:

• You can access this by clicking on Account Settings and then selecting Forms and Documents,

• Or, use the “View Forms and Documents” quick link.

• The Forms and Documents link may also appear under the Coverage & Benefits tab.

Open the “Plan Communications/Document Center” tab (also called the Document Center). Find your document: View or Download: Click the document name to open it, or click the Download icon to save a copy to further assist

Tamara
Is there anything else that we can help you with today?

please wait a moment

Tamara
Thank you!

I don’t understand why you sent me those instructions.

The instructions you just sent are exactly the instructions THAT ARE NOT WORKING.

I CANNOT DOWNLOAD THE DOCUMENT FROM YOUR WEBSITE.

Telling me how to download the document from your website when I’ve already told you it’s not working is not helpful.

Tamara
Thank you! We apologize for any inconvenience, as we’re having system issue and are working diligently on fixing it.

You already said that.

What is your problem.

Tamara
I will forward to support to further assist

Stop going in circles and tell me how to get access to this document.

I don’t know what “I will forward to support to further assist” means. Does that mean you are transferring this chat to someone else? Does that mean you are sending a message to some other department and they will reach out to me via phone or something? What does that mean?

Tamara
Thank you for waiting. I have forwarded to support to further assist We apologize for any inconvenience, Is there anything else that we can help you with today?

Again: I do not know what “I have forwarded to support to further assist” means.

What happens next?

When will I hear from someone about this, and how?

It’s funny that you ask “Is there anything else that we can help you with today” when you haven’t actually helped me with anything.

Tamara
kindly allow time for support as we’re having technical issues to further assist

Jesus.

You still haven’t answered my question.

WHAT DOES THAT MEAN?

HOW will I hear from support? WHEN will I hear from support?

Tamara
kindly allow time for support as you may here from today We apologize for any inconvenience

Tamara
Is there anything else that we can help you with today? Are you still there?

Again: you still have not answered my question.

How will “support” contact me?

Email? Phone?

Tamara
telephone number on file

Margot Robbie, frisch Mutter, setzt mit ihrem makellosen Auftritt einen viralen Trend: Frauen posten jetzt Teller mit nur Eis (gefrorenes Wasser) und Luft nach ihrem Vorbild. 🍦💨 Vorsicht vor gefährlichen Diäten! #BodyImage #HealthFirst #MargotRobbie #EisUndLuft https://www.nau.ch/people/welt/wegen-margot-robbie-frauen-essen-jetis-und-luft-67047528 #newz

🤦

🔥Burning Man Festival Sale🔥
Ignite your passion for health with exclusive discounts on top courses!
👉 Grab the deal: https://healthcarecourse.net/sale/

#BurningMan #HealthcareSale #LearnAndGrow #HealthFirst #HealthcareCourse

Reminder to #MaskUpSaveLives.

More than #covid is #airborne - #measles is airborne too. Also, with #wildfires & folks with pollen allergy issues - wearing a mask helps with not getting super sick, especially if others also mask up. You're guaranteed only one life - don't fuck it up by simply refusing to #MaskUp

https://flipboard.com/@ottawacititzen/ottawa-news-1u5c7nbiz/-/a-_rzWotBrTAOBzfNsL_7o8w%3Aa%3A2439373826-%2F0

https://www.who.int/news-room/fact-sheets/detail/measles

#Contagious #Health #Medical #CDNpoli #BCpoli #FireBonnieHenry #Preventative #BeProactive #DoBetter #TakeAction #YallStillMasking #ProtectCommunity #CommunityHealth #HealthFirst #Rubeola #Preventable #FactSheet #Science

Reminder to #MaskUpSaveLives.

More than #covid is #airborne - #measles is airborne too. Also, with #wildfires & folks with pollen allergy issues - wearing a mask helps with not getting super sick, especially if others also mask up. You're guaranteed only one life - don't fuck it up by simply refusing to #MaskUp

https://flipboard.com/@ottawacititzen/ottawa-news-1u5c7nbiz/-/a-_rzWotBrTAOBzfNsL_7o8w%3Aa%3A2439373826-%2F0

https://www.who.int/news-room/fact-sheets/detail/measles

#Contagious #Health #Medical #CDNpoli #BCpoli #FireBonnieHenry #Preventative #BeProactive #DoBetter #TakeAction #YallStillMasking #ProtectCommunity #CommunityHealth #HealthFirst #Rubeola #Preventable #FactSheet #Science

Reminder to #MaskUpSaveLives.

More than #covid is #airborne - #measles is airborne too. Also, with #wildfires & folks with pollen allergy issues - wearing a mask helps with not getting super sick, especially if others also mask up. You're guaranteed only one life - don't fuck it up by simply refusing to #MaskUp

https://flipboard.com/@ottawacititzen/ottawa-news-1u5c7nbiz/-/a-_rzWotBrTAOBzfNsL_7o8w%3Aa%3A2439373826-%2F0

https://www.who.int/news-room/fact-sheets/detail/measles

#Contagious #Health #Medical #CDNpoli #BCpoli #FireBonnieHenry #Preventative #BeProactive #DoBetter #TakeAction #YallStillMasking #ProtectCommunity #CommunityHealth #HealthFirst #Rubeola #Preventable #FactSheet #Science

Reminder to #MaskUpSaveLives.

More than #covid is #airborne - #measles is airborne too. Also, with #wildfires & folks with pollen allergy issues - wearing a mask helps with not getting super sick, especially if others also mask up. You're guaranteed only one life - don't fuck it up by simply refusing to #MaskUp

https://flipboard.com/@ottawacititzen/ottawa-news-1u5c7nbiz/-/a-_rzWotBrTAOBzfNsL_7o8w%3Aa%3A2439373826-%2F0

https://www.who.int/news-room/fact-sheets/detail/measles

#Contagious #Health #Medical #CDNpoli #BCpoli #FireBonnieHenry #Preventative #BeProactive #DoBetter #TakeAction #YallStillMasking #ProtectCommunity #CommunityHealth #HealthFirst #Rubeola #Preventable #FactSheet #Science

Reminder to #MaskUpSaveLives.

More than #covid is #airborne - #measles is airborne too. Also, with #wildfires & folks with pollen allergy issues - wearing a mask helps with not getting super sick, especially if others also mask up. You're guaranteed only one life - don't fuck it up by simply refusing to #MaskUp

https://flipboard.com/@ottawacititzen/ottawa-news-1u5c7nbiz/-/a-_rzWotBrTAOBzfNsL_7o8w%3Aa%3A2439373826-%2F0

https://www.who.int/news-room/fact-sheets/detail/measles

#Contagious #Health #Medical #CDNpoli #BCpoli #FireBonnieHenry #Preventative #BeProactive #DoBetter #TakeAction #YallStillMasking #ProtectCommunity #CommunityHealth #HealthFirst #Rubeola #Preventable #FactSheet #Science

#WorkLifeBalance #HealthFirst

#VineetNayar #FormerCEO #HCL
Hard work is essential
Extreme hours should not become standard.
https://www.businesstoday.in/india/story/extreme-hours-shouldnt-ex-hcl-ceos-open-letter-to-business-leaders-on-26-yr-old-cas-death-446583-2024-09-19

#TheMetalDogArticleList
#BLABBERMOUTH
ERIK GRÖNWALL: Why I Decided To Leave SKID ROW
Erik Grönwall, who was diagnosed with acute lymphoblastic leukemia in March 2021, has offered a lengthy explanation for his decision to leave SKID ROW, saying that he wanted to focus on his "full recovery". Earlier today (Wednesday, March 27), the 36-year-old Swedish singer shared the following stat...

https://blabbermouth.net/news/erik-gronwall-why-i-decided-to-leave-skid-row

#ErikGrönwall #Leukemia #HealthFirst #SkidRow #CancerSurvivor #BoneMarrowTransplant

Dive into my latest article in the American Obesity Crisis series. Discover the complex interplay of genetics and environment on health, and learn how to navigate these challenges for a healthier future. #ObesityAwareness #HealthFirst

https://resilienceunleashed.net/index.php/2023/12/05/american-obesity-crisis-decoding-genetic-and-environmental-factors/

#TheMetalDogArticleList
#BraveWords
THERION Backing Vocalist CHIARA MALVESTITI To Sit Out Upcoming Festival Shows - "Health Must Always Be The First Priority"

https://bravewords.com/news/therion-backing-vocalist-chiara-malvestiti-to-sit-out-upcoming-festival-shows-health-must-always-be-the-first-priority

#Therion
#ChiaraMalvestiti
#HealthFirst
#PriorityOverFestivalShows
#StayHealthyStaySafe

@extinctionrebellionnl
Krankzinnig, dit is NU!! 🚨 Antieke rammelende fabrieken van Tata Steel blijven vol gas geven, alsof er geen morgen is. Ze duwen de grenzen van de wet verder dan het ooit zou mogen gaan, terwijl ze spelen met onze gezondheid en veiligheid. ✋ Dit kan zo niet langer. We hebben NU strengere handhaving nodig gevolgd door onmiddelijke sluiting. #TataSteel #HealthFirst #TimeForChange 💪🌍

@metabolist take your time off and get well! #healthfirst #familyfirst

@patrickoldhiker @rubecube12 @plutus @ForeignSubstance

I am impressed Dan, very impressed. That’s the best thing I’ve ever seen you eat! #HealthFirst