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#digitalexclusion — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #digitalexclusion, aggregated by home.social.

  1. So today's little #DigitalExclusion story is about #Eurostar. I'm taking a Eurostar to Paris tomorrow, and because of all the extra faffing about at passport control thanks to Brexit, I thought I'd better take seriously any recommended time to arrive before my train is due to leave.

    Their website says to arrive at the time recommended on your ticket, except that there is no recommended arrival time on the PDF ticket. You can only see that in their app.

  2. So today's little #DigitalExclusion story is about #Eurostar. I'm taking a Eurostar to Paris tomorrow, and because of all the extra faffing about at passport control thanks to Brexit, I thought I'd better take seriously any recommended time to arrive before my train is due to leave.

    Their website says to arrive at the time recommended on your ticket, except that there is no recommended arrival time on the PDF ticket. You can only see that in their app.

  3. So today's little #DigitalExclusion story is about #Eurostar. I'm taking a Eurostar to Paris tomorrow, and because of all the extra faffing about at passport control thanks to Brexit, I thought I'd better take seriously any recommended time to arrive before my train is due to leave.

    Their website says to arrive at the time recommended on your ticket, except that there is no recommended arrival time on the PDF ticket. You can only see that in their app.

  4. So today's little story is about . I'm taking a Eurostar to Paris tomorrow, and because of all the extra faffing about at passport control thanks to Brexit, I thought I'd better take seriously any recommended time to arrive before my train is due to leave.

    Their website says to arrive at the time recommended on your ticket, except that there is no recommended arrival time on the PDF ticket. You can only see that in their app.

  5. So today's little #DigitalExclusion story is about #Eurostar. I'm taking a Eurostar to Paris tomorrow, and because of all the extra faffing about at passport control thanks to Brexit, I thought I'd better take seriously any recommended time to arrive before my train is due to leave.

    Their website says to arrive at the time recommended on your ticket, except that there is no recommended arrival time on the PDF ticket. You can only see that in their app.

  6. "Driverless taxis set to launch in UK as soon as September"

    I have no doubt that, once the technology is sufficiently mature, driverless cars will be safer than ones driven by humans. Humans cause a lot of crashes.

    I am yet to be convinced that the technology will be sufficiently mature by September, but let's see.

    I am also bothered by the built-in #DigitalExclusion. How are you supposed to hail a cab if you don't or can't have the app?

    bbc.co.uk/news/articles/czej9n

    #RoboTaxis

  7. "Driverless taxis set to launch in UK as soon as September"

    I have no doubt that, once the technology is sufficiently mature, driverless cars will be safer than ones driven by humans. Humans cause a lot of crashes.

    I am yet to be convinced that the technology will be sufficiently mature by September, but let's see.

    I am also bothered by the built-in #DigitalExclusion. How are you supposed to hail a cab if you don't or can't have the app?

    bbc.co.uk/news/articles/czej9n

    #RoboTaxis

  8. "Driverless taxis set to launch in UK as soon as September"

    I have no doubt that, once the technology is sufficiently mature, driverless cars will be safer than ones driven by humans. Humans cause a lot of crashes.

    I am yet to be convinced that the technology will be sufficiently mature by September, but let's see.

    I am also bothered by the built-in #DigitalExclusion. How are you supposed to hail a cab if you don't or can't have the app?

    bbc.co.uk/news/articles/czej9n

    #RoboTaxis

  9. "Driverless taxis set to launch in UK as soon as September"

    I have no doubt that, once the technology is sufficiently mature, driverless cars will be safer than ones driven by humans. Humans cause a lot of crashes.

    I am yet to be convinced that the technology will be sufficiently mature by September, but let's see.

    I am also bothered by the built-in . How are you supposed to hail a cab if you don't or can't have the app?

    bbc.co.uk/news/articles/czej9n

  10. "Driverless taxis set to launch in UK as soon as September"

    I have no doubt that, once the technology is sufficiently mature, driverless cars will be safer than ones driven by humans. Humans cause a lot of crashes.

    I am yet to be convinced that the technology will be sufficiently mature by September, but let's see.

    I am also bothered by the built-in #DigitalExclusion. How are you supposed to hail a cab if you don't or can't have the app?

    bbc.co.uk/news/articles/czej9n

    #RoboTaxis

  11. Virgin Media O2 donates hundreds of smartphones and free data to Swansea’s Cwtch Mawr Multibank

    Hundreds of people in Swansea facing financial hardship will be able to stay connected this winter thanks to a donation of smartphones and free O2 mobile data from Virgin Media O2.

    The devices have been handed to Cwtch Mawr Multibank, the city’s one‑stop shop for essential non‑food items, which is run by Faith in Families. The scheme, set up by former Prime Minister Gordon Brown, already provides clothing, furniture and toys — and now connectivity has been added to the list.

    Targeted support for those most in need

    Community leaders across Swansea are working with health professionals and schools to identify who needs the phones and data most. Recipients include people who have been made redundant, young people leaving care, refugees, and survivors of domestic abuse.

    With a working phone and data, people can book medical appointments, apply for jobs, access training, manage housing applications, and stay in touch with loved ones.

    Jakob, who received a smartphone through the scheme, said:

    “When I was in temporary housing, I didn’t have a phone or internet, which made things really tough. Now I can use GPS to find my way around, learn more about the area, and I feel a lot safer knowing I can reach out for help if I need it.”

    Backed by leaders

    Nicola Green, Chief Communications and Corporate Affairs Officer at Virgin Media O2, said the company was proud to support Swansea’s Multibank:

    “We know how important it is to have access to the internet. This partnership is helping to put phones and mobile data into the hands of people who really need it.”

    Jonathan Waite, Facility and Development Manager at Faith in Families, added:

    “Without a phone or data, people are effectively cut off from the support around them. For survivors of domestic abuse and those in temporary accommodation, having a safe, reliable phone can mean control, safety and independence at the moment they need it most.”

    Welsh Government Cabinet Secretary for Social Justice, Jane Hutt MS, welcomed the initiative, calling it “much needed digital solidarity.”

    And former Prime Minister, Gordon Brown, who is President of The Multibank, said:

    “Having access to the internet is now as essential as electricity, water and gas. Virgin Media O2’s partnership will boost digital wellbeing and social inclusion, bringing hope to where it’s needed most.”

    Tackling digital exclusion

    The donation is part of Virgin Media O2’s pledge to hand over up to 12,000 devices in 2025 through its Community Calling programme with charity Hubbub. Phones are sourced from the company’s supply chain, tackling electronic waste while helping those who can’t afford devices or data.

    It builds on wider efforts to tackle digital exclusion, including the National Databank, which provides free O2 data, and social tariffs for broadband and mobile customers on benefits.

    Related stories: Cwtch Mawr Multibank

    New and expanded Cwtch Mawr Multibank opens in Swansea
    Faith in Families officially opens its larger warehouse in Swansea Vale, boosting support for families in crisis.

    Swansea Multibank campaigns to combat child hygiene poverty
    Drive launched to ensure children return to school with dignity and confidence.

    Local Multibank helping 120,000 people a year gets £30K boost
    Funding injection supports expansion of essential non-food donations across South West Wales.

    New charity initiative already supporting thousands
    Families, care leavers and those hit by the cost of living crisis benefit from Swansea’s Multibank.

    Swansea project provides over 62,000 essential items
    Cwtch Mawr delivers clothing, furniture and essentials to struggling households across the city.

    #CwtchMawr #digitalExclusion #FaithInFamilies #GordonBrown #JaneHuttMS #MobilePhone #Multibank #Swansea #VirginMediaO2

  12. @saxifraga That's dreadful. There must be a great many elderly people who struggle with online bookings.

    #DigitalExclusion

  13. @saxifraga That's dreadful. There must be a great many elderly people who struggle with online bookings.

    #DigitalExclusion

  14. @saxifraga That's dreadful. There must be a great many elderly people who struggle with online bookings.

    #DigitalExclusion

  15. @saxifraga That's dreadful. There must be a great many elderly people who struggle with online bookings.

  16. @saxifraga That's dreadful. There must be a great many elderly people who struggle with online bookings.

    #DigitalExclusion

  17. 200 recycled laptops donated to young people in Swansea

    Partnership tackles digital exclusion

    The devices, refurbished and donated by DVLA, are being distributed by Swansea Council to children and young people supported by social services, youth and education teams, as well as students in schools and colleges. Some have also been provided to people accessing the council’s Domestic Abuse Hub.

    The scheme, launched in 2021, is part of the UK Government’s IT Reuse for Good charter, which encourages organisations to repurpose equipment to promote digital inclusion. DVLA was one of the first signatories.

    Council welcomes latest donation

    Council Leader Rob Stewart said the partnership was already making a difference:

    “We were the first council to partner with DVLA on their innovative Digital Inclusion Scheme, with hundreds of pupils at our schools benefiting over the last few years.

    “This latest donation of 200 laptops has been put to very good use, supporting young people and families who access our services, including looked after children and young people working hard to secure training and employment. This will make a real and positive difference to them, and I’m proud that the council and DVLA have worked together to achieve this.”

    DVLA: ‘Helping people chase their goals’

    Tim Moss CBE, DVLA Chief Executive, said:

    “It’s fantastic to see how our Digital Inclusion Scheme is helping young people across Swansea. Not everyone has access to a laptop at home, so being able to pass on our refurbished kit means more people can get online, learn new skills, and chase their goals. We’re proud to work with Swansea Council on this – it’s a great way to support the community and make a real difference.”

    Environmental benefits

    As well as supporting digital access, the scheme extends the life of laptops and reduces the number of devices sent for disposal, contributing to DVLA’s carbon reduction targets.

    All donated devices are securely cleansed to government standards and provided with operating system licences through the Microsoft Authorised Refurbisher programme.

    #CllrRobStewart #computers #digitalExclusion #donatedComputers #DVLA #ITReuseForGoodCharter #MicrosoftAuthorisedRefurbisherProgramme #recycledComputers #refurbishedComputers #Swansea #SwanseaCouncil #TimMossCBE

  18. I think moving NHS services more online is a positive development, as long as there is still an offline version available for people who can't or won't use smartphones or similar technology.

    So all the government now needs to do is to build a massive IT system to support it.

    #WhatCouldPossiblyGoWrong

    bbc.com/news/articles/c9317k58

    #NHS #DigitalExclusion #UKPolitics

  19. I think moving NHS services more online is a positive development, as long as there is still an offline version available for people who can't or won't use smartphones or similar technology.

    So all the government now needs to do is to build a massive IT system to support it.

    #WhatCouldPossiblyGoWrong

    bbc.com/news/articles/c9317k58

    #NHS #DigitalExclusion #UKPolitics

  20. I think moving NHS services more online is a positive development, as long as there is still an offline version available for people who can't or won't use smartphones or similar technology.

    So all the government now needs to do is to build a massive IT system to support it.

    #WhatCouldPossiblyGoWrong

    bbc.com/news/articles/c9317k58

    #NHS #DigitalExclusion #UKPolitics

  21. I think moving NHS services more online is a positive development, as long as there is still an offline version available for people who can't or won't use smartphones or similar technology.

    So all the government now needs to do is to build a massive IT system to support it.

    bbc.com/news/articles/c9317k58

  22. I think moving NHS services more online is a positive development, as long as there is still an offline version available for people who can't or won't use smartphones or similar technology.

    So all the government now needs to do is to build a massive IT system to support it.

    #WhatCouldPossiblyGoWrong

    bbc.com/news/articles/c9317k58

    #NHS #DigitalExclusion #UKPolitics

  23. "The plans would require anyone starting a new job or renting a home to show the card on a smartphone app"

    Does Starmer realise that not everyone has a smartphone?

    #Idiot

    If Starmer insists on going ahead with this crazy scheme I suspect it could be his Poll Tax Moment.

    news.sky.com/story/starmer-to-

    #IDCards #DigitalExclusion #Starmer

  24. "The plans would require anyone starting a new job or renting a home to show the card on a smartphone app"

    Does Starmer realise that not everyone has a smartphone?

    #Idiot

    If Starmer insists on going ahead with this crazy scheme I suspect it could be his Poll Tax Moment.

    news.sky.com/story/starmer-to-

    #IDCards #DigitalExclusion #Starmer

  25. "The plans would require anyone starting a new job or renting a home to show the card on a smartphone app"

    Does Starmer realise that not everyone has a smartphone?

    #Idiot

    If Starmer insists on going ahead with this crazy scheme I suspect it could be his Poll Tax Moment.

    news.sky.com/story/starmer-to-

    #IDCards #DigitalExclusion #Starmer

  26. "The plans would require anyone starting a new job or renting a home to show the card on a smartphone app"

    Does Starmer realise that not everyone has a smartphone?

    If Starmer insists on going ahead with this crazy scheme I suspect it could be his Poll Tax Moment.

    news.sky.com/story/starmer-to-

  27. "The plans would require anyone starting a new job or renting a home to show the card on a smartphone app"

    Does Starmer realise that not everyone has a smartphone?

    #Idiot

    If Starmer insists on going ahead with this crazy scheme I suspect it could be his Poll Tax Moment.

    news.sky.com/story/starmer-to-

    #IDCards #DigitalExclusion #Starmer

  28. DVLA Catch 22.
    Basically says, 'If you are unable to transact online or by phone, go online at.....'

  29. DVLA Catch 22.
    Basically says, 'If you are unable to transact online or by phone, go online at.....'
    #DigitalExclusion

  30. DVLA Catch 22.
    Basically says, 'If you are unable to transact online or by phone, go online at.....'
    #DigitalExclusion

  31. DVLA Catch 22.
    Basically says, 'If you are unable to transact online or by phone, go online at.....'
    #DigitalExclusion

  32. DVLA Catch 22.
    Basically says, 'If you are unable to transact online or by phone, go online at.....'
    #DigitalExclusion

  33. I strongly disapprove of companies who provide some kind of service which I could interact with perfectly well online via a web browser, but they try to push me into using their app.

    Sure, there are times when a dedicated app is handy, but there are many more times when everything I need could be done perfectly well through a web browser, no app required.

    I just came across a particularly egregious example of this from Trading 212.

    #BigTech #FinTech #Apps #DigitalExclusion

  34. I strongly disapprove of companies who provide some kind of service which I could interact with perfectly well online via a web browser, but they try to push me into using their app.

    Sure, there are times when a dedicated app is handy, but there are many more times when everything I need could be done perfectly well through a web browser, no app required.

    I just came across a particularly egregious example of this from Trading 212.

    #BigTech #FinTech #Apps #DigitalExclusion

  35. I strongly disapprove of companies who provide some kind of service which I could interact with perfectly well online via a web browser, but they try to push me into using their app.

    Sure, there are times when a dedicated app is handy, but there are many more times when everything I need could be done perfectly well through a web browser, no app required.

    I just came across a particularly egregious example of this from Trading 212.

    #BigTech #FinTech #Apps #DigitalExclusion

  36. I strongly disapprove of companies who provide some kind of service which I could interact with perfectly well online via a web browser, but they try to push me into using their app.

    Sure, there are times when a dedicated app is handy, but there are many more times when everything I need could be done perfectly well through a web browser, no app required.

    I just came across a particularly egregious example of this from Trading 212.

  37. I strongly disapprove of companies who provide some kind of service which I could interact with perfectly well online via a web browser, but they try to push me into using their app.

    Sure, there are times when a dedicated app is handy, but there are many more times when everything I need could be done perfectly well through a web browser, no app required.

    I just came across a particularly egregious example of this from Trading 212.

    #BigTech #FinTech #Apps #DigitalExclusion

  38. ... My own response to this consultation highlights how the specification, design, implementation and operation of digitised services affects citizen access, as described in my own research findings, summarised at digitalbenefits.uk - see also system review tool DBD Cornucopia mastodon.social/@DBD_Cornucopia

    #digitalinclusion #digitalexclusion #egovernment #servicedelivery #hci #uk

  39. ... My own response to this consultation highlights how the specification, design, implementation and operation of digitised services affects citizen access, as described in my own research findings, summarised at digitalbenefits.uk - see also system review tool DBD Cornucopia mastodon.social/@DBD_Cornucopia

    #digitalinclusion #digitalexclusion #egovernment #servicedelivery #hci #uk

  40. ... My own response to this consultation highlights how the specification, design, implementation and operation of digitised services affects citizen access, as described in my own research findings, summarised at digitalbenefits.uk - see also system review tool DBD Cornucopia mastodon.social/@DBD_Cornucopia

    #digitalinclusion #digitalexclusion #egovernment #servicedelivery #hci #uk

  41. ... My own response to this consultation highlights how the specification, design, implementation and operation of digitised services affects citizen access, as described in my own research findings, summarised at digitalbenefits.uk - see also system review tool DBD Cornucopia mastodon.social/@DBD_Cornucopia

    #digitalinclusion #digitalexclusion #egovernment #servicedelivery #hci #uk

  42. The UK Government is consulting on its Digital Inclusion Action Plan which was published in February gov.uk/government/publications

    The consultation seeks evidence from individuals and groups on the proposed four areas of future work, focus groups and action. Deadline 09 April 2025. Information on how to respond at gov.uk/government/calls-for-ev

    #digitalinclusion #digitalexclusion #egovernment #servicedelivery #hci #uk

  43. The UK Government is consulting on its Digital Inclusion Action Plan which was published in February gov.uk/government/publications

    The consultation seeks evidence from individuals and groups on the proposed four areas of future work, focus groups and action. Deadline 09 April 2025. Information on how to respond at gov.uk/government/calls-for-ev

    #digitalinclusion #digitalexclusion #egovernment #servicedelivery #hci #uk

  44. The UK Government is consulting on its Digital Inclusion Action Plan which was published in February gov.uk/government/publications

    The consultation seeks evidence from individuals and groups on the proposed four areas of future work, focus groups and action. Deadline 09 April 2025. Information on how to respond at gov.uk/government/calls-for-ev

    #digitalinclusion #digitalexclusion #egovernment #servicedelivery #hci #uk