#servicedelivery — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #servicedelivery, aggregated by home.social.
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https://www.europesays.com/africa/227771/ Govt declares national disaster as severe storms, floods and snow batter several provinces #cogta #EasternCape #flooding #FreeState #mpumalanga #NorthWest #NorthernCape #ServiceDelivery #SouthAfrica #weather #WesternCape
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Clients expect speed now 📈
Fast onboarding.
Quick resolutions.
Consistent service.Anything less gets noticed.
📉 Delays create doubt
⏳ Slow responses hurt trust
📊 Inconsistency affects retentionMSPs are scaling teams to meet these expectations without delays 🌍
✅ Faster onboarding
✅ Quicker resolutions
✅ Better client experienceStay ahead by delivering what clients already expect.
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https://www.europesays.com/uk/906841/ Cape Town clinic staff allegedly selling patient folders, sparking Sassa fraud probe #CapeTown #CrimeAndCourts #Health #Healthcare #khayelitsha #Sassa #ServiceDelivery #UK #UnitedKingdom #WesternCape
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https://www.europesays.com/africa/68605/ Instagram #AirNavigationServices #AirTrafficSafety #AviationInfrastructure #AviationNews #AviationRegulations #AviationSafety #CivilAviationSector #ContinuousImprovement #CustomerSatisfaction #ICAOStandards #ISO9001:2015Certification #ISOCertification #Namibia #NamibiaAviation #NamibiaCivilAviationAuthority #NamibianAviation #QualityManagement #ReliableAirNavigation #SafetyStandards #ServiceDelivery #StandardisedWorkflows
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Revisiting an Old Idea: Building a Rules Engine with CouchDB
A few years back, while working at 18F, I created a prototype that explored something a bit unconventional: using CouchDB’s document validation functions as the foundation for a rules engine. The idea was to leverage CouchDB’s built-in validation capabilities to create business rules that could be applied to documents as they’re inserted or updated.
I’ve always been somewhat obsessed with CouchDB—there’s something elegant about its document-oriented approach and the way it handles replication, versioning, and distributed architectures. (Here’s a video I made over 10 years ago showing how to load polling location data into a CouchDB instance.) So even though my prototype remained just that, the concept has continued to bubble in the back of my brain.
Recently, I decided to dust off this old project and give it the attention it deserves. I’ve worked to develop a comprehensive roadmap to transform the basic prototype into a more functional and usable product that truly leverages CouchDB’s unique strengths.
What Makes This Interesting
Instead of building yet another traditional rules engine, this approach uses CouchDB’s native validation functions as the rule execution environment. This means:
- Native versioning through CouchDB’s document revision system
- Built-in replication for distributing rules across environments
- RESTful rule management using CouchDB’s HTTP API
- Distributed validation that scales with CouchDB clusters
The roadmap I’ve created takes my earlier work from a proof-of-concept to a (hopefully) production-ready system with a web-based rule management interface, comprehensive testing infrastructure, and advanced rule capabilities—all while maintaining the elegance of the core CouchDB foundation.
Looking Ahead
Over the next few weeks (again, hopefully), I’ll be working through the development phases, starting with a modern testing framework and a clean web interface for rule management. The goal is to create something that demonstrates how CouchDB’s unique features can be leveraged in ways that traditional databases simply can’t match.
If you’re interested in following along or have thoughts about creative uses for CouchDB, I’d love to hear from you. Sometimes the most interesting solutions come from pushing familiar tools in unexpected directions.
#art #books #CouchDB #governmet #Javascript #OpenSource #politics #rules #serviceDelivery #software #technology
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Revisiting an Old Idea: Building a Rules Engine with CouchDB
A few years back, while working at 18F, I created a prototype that explored something a bit unconventional: using CouchDB’s document validation functions as the foundation for a rules engine. The idea was to leverage CouchDB’s built-in validation capabilities to create business rules that could be applied to documents as they’re inserted or updated.
I’ve always been somewhat obsessed with CouchDB—there’s something elegant about its document-oriented approach and the way it handles replication, versioning, and distributed architectures. (Here’s a video I made over 10 years ago showing how to load polling location data into a CouchDB instance.) So even though my prototype remained just that, the concept has continued to bubble in the back of my brain.
Recently, I decided to dust off this old project and give it the attention it deserves. I’ve worked to develop a comprehensive roadmap to transform the basic prototype into a more functional and usable product that truly leverages CouchDB’s unique strengths.
What Makes This Interesting
Instead of building yet another traditional rules engine, this approach uses CouchDB’s native validation functions as the rule execution environment. This means:
- Native versioning through CouchDB’s document revision system
- Built-in replication for distributing rules across environments
- RESTful rule management using CouchDB’s HTTP API
- Distributed validation that scales with CouchDB clusters
The roadmap I’ve created takes my earlier work from a proof-of-concept to a (hopefully) production-ready system with a web-based rule management interface, comprehensive testing infrastructure, and advanced rule capabilities—all while maintaining the elegance of the core CouchDB foundation.
Looking Ahead
Over the next few weeks (again, hopefully), I’ll be working through the development phases, starting with a modern testing framework and a clean web interface for rule management. The goal is to create something that demonstrates how CouchDB’s unique features can be leveraged in ways that traditional databases simply can’t match.
If you’re interested in following along or have thoughts about creative uses for CouchDB, I’d love to hear from you. Sometimes the most interesting solutions come from pushing familiar tools in unexpected directions.
#art #books #CouchDB #governmet #Javascript #OpenSource #politics #rules #serviceDelivery #software #technology
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Revisiting an Old Idea: Building a Rules Engine with CouchDB
A few years back, while working at 18F, I created a prototype that explored something a bit unconventional: using CouchDB’s document validation functions as the foundation for a rules engine. The idea was to leverage CouchDB’s built-in validation capabilities to create business rules that could be applied to documents as they’re inserted or updated.
I’ve always been somewhat obsessed with CouchDB—there’s something elegant about its document-oriented approach and the way it handles replication, versioning, and distributed architectures. (Here’s a video I made over 10 years ago showing how to load polling location data into a CouchDB instance.) So even though my prototype remained just that, the concept has continued to bubble in the back of my brain.
Recently, I decided to dust off this old project and give it the attention it deserves. I’ve worked to develop a comprehensive roadmap to transform the basic prototype into a more functional and usable product that truly leverages CouchDB’s unique strengths.
What Makes This Interesting
Instead of building yet another traditional rules engine, this approach uses CouchDB’s native validation functions as the rule execution environment. This means:
- Native versioning through CouchDB’s document revision system
- Built-in replication for distributing rules across environments
- RESTful rule management using CouchDB’s HTTP API
- Distributed validation that scales with CouchDB clusters
The roadmap I’ve created takes my earlier work from a proof-of-concept to a (hopefully) production-ready system with a web-based rule management interface, comprehensive testing infrastructure, and advanced rule capabilities—all while maintaining the elegance of the core CouchDB foundation.
Looking Ahead
Over the next few weeks (again, hopefully), I’ll be working through the development phases, starting with a modern testing framework and a clean web interface for rule management. The goal is to create something that demonstrates how CouchDB’s unique features can be leveraged in ways that traditional databases simply can’t match.
If you’re interested in following along or have thoughts about creative uses for CouchDB, I’d love to hear from you. Sometimes the most interesting solutions come from pushing familiar tools in unexpected directions.
#art #books #CouchDB #governmet #Javascript #OpenSource #politics #rules #serviceDelivery #software #technology
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Revisiting an Old Idea: Building a Rules Engine with CouchDB
A few years back, while working at 18F, I created a prototype that explored something a bit unconventional: using CouchDB’s document validation functions as the foundation for a rules engine. The idea was to leverage CouchDB’s built-in validation capabilities to create business rules that could be applied to documents as they’re inserted or updated.
I’ve always been somewhat obsessed with CouchDB—there’s something elegant about its document-oriented approach and the way it handles replication, versioning, and distributed architectures. (Here’s a video I made over 10 years ago showing how to load polling location data into a CouchDB instance.) So even though my prototype remained just that, the concept has continued to bubble in the back of my brain.
Recently, I decided to dust off this old project and give it the attention it deserves. I’ve worked to develop a comprehensive roadmap to transform the basic prototype into a more functional and usable product that truly leverages CouchDB’s unique strengths.
What Makes This Interesting
Instead of building yet another traditional rules engine, this approach uses CouchDB’s native validation functions as the rule execution environment. This means:
- Native versioning through CouchDB’s document revision system
- Built-in replication for distributing rules across environments
- RESTful rule management using CouchDB’s HTTP API
- Distributed validation that scales with CouchDB clusters
The roadmap I’ve created takes my earlier work from a proof-of-concept to a (hopefully) production-ready system with a web-based rule management interface, comprehensive testing infrastructure, and advanced rule capabilities—all while maintaining the elegance of the core CouchDB foundation.
Looking Ahead
Over the next few weeks (again, hopefully), I’ll be working through the development phases, starting with a modern testing framework and a clean web interface for rule management. The goal is to create something that demonstrates how CouchDB’s unique features can be leveraged in ways that traditional databases simply can’t match.
If you’re interested in following along or have thoughts about creative uses for CouchDB, I’d love to hear from you. Sometimes the most interesting solutions come from pushing familiar tools in unexpected directions.
#art #books #CouchDB #governmet #Javascript #OpenSource #politics #rules #serviceDelivery #software #technology
-
Revisiting an Old Idea: Building a Rules Engine with CouchDB
A few years back, while working at 18F, I created a prototype that explored something a bit unconventional: using CouchDB’s document validation functions as the foundation for a rules engine. The idea was to leverage CouchDB’s built-in validation capabilities to create business rules that could be applied to documents as they’re inserted or updated.
I’ve always been somewhat obsessed with CouchDB—there’s something elegant about its document-oriented approach and the way it handles replication, versioning, and distributed architectures. (Here’s a video I made over 10 years ago showing how to load polling location data into a CouchDB instance.) So even though my prototype remained just that, the concept has continued to bubble in the back of my brain.
Recently, I decided to dust off this old project and give it the attention it deserves. I’ve worked to develop a comprehensive roadmap to transform the basic prototype into a more functional and usable product that truly leverages CouchDB’s unique strengths.
What Makes This Interesting
Instead of building yet another traditional rules engine, this approach uses CouchDB’s native validation functions as the rule execution environment. This means:
- Native versioning through CouchDB’s document revision system
- Built-in replication for distributing rules across environments
- RESTful rule management using CouchDB’s HTTP API
- Distributed validation that scales with CouchDB clusters
The roadmap I’ve created takes my earlier work from a proof-of-concept to a (hopefully) production-ready system with a web-based rule management interface, comprehensive testing infrastructure, and advanced rule capabilities—all while maintaining the elegance of the core CouchDB foundation.
Looking Ahead
Over the next few weeks (again, hopefully), I’ll be working through the development phases, starting with a modern testing framework and a clean web interface for rule management. The goal is to create something that demonstrates how CouchDB’s unique features can be leveraged in ways that traditional databases simply can’t match.
If you’re interested in following along or have thoughts about creative uses for CouchDB, I’d love to hear from you. Sometimes the most interesting solutions come from pushing familiar tools in unexpected directions.
#CouchDB #governmet #Javascript #OpenSource #rules #serviceDelivery
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I met a #Team of #HealthcareProfessionals who #WantedSomeHelp with their #ServiceDelivery...
The #RecruitingLead "decided" that I was #TooOverQualified and had #TooMuchExperience; so "they/them" also "decided" to #Recruit #SomeoneElse, which is #Fine; #ExceptThat "they/them" aren't #AsQualified or have #AsMuchExperience...
#So... #GoodLuckWithThat...
I can #GoBack to #BeingRetired and #IT's #TheWeekend; #So, #IT's #NotMyProblem...
There will be #SushiPower in #TheVeryNearFuture; #IT's a #Prophecy... For #CatInTheHaturday...!
🧙⚔️🤖:wolfparty:🤖⚔️🧙 | :fediverse:🦹🍣🦄🍣🦹:fediverse:
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「SA’s foreign investment story is better than you think
#SouthAfrica has seen a net FDI inflow (inflows minus outflows) every year since 2018, says PwC’s April Economic Outlook bulletin.
“This may come as a surprise to some considering the country’s economic challenges and obstacles faced by private business. Many would expect that outflows would overshadow inflows. However, data from the #SouthAfricanReserveBank (#Sarb) shows that the country’s net #FDI flows averaged R58 billion per annum after the global financial crisis when excluding 2021.”
[...]
South Africans have a generally negative view of public #governance and #ServiceDelivery, but the country does better than many think on objective measures such as the #WorldBank’s Worldwide Governance Indicators (WGIs), which measures six factors, such as regulatory quality, rule of law, control of #corruption and government effectiveness for more than 200 countries. SA ranks about midway in the WGI ranking.
Because South Africans have witnessed a decline in the quality of public services, many assume the country underperforms its peers. This is a narrow view.
Being a middle-of-the-pack performance rather than something more dismal accounts to a large extent for the moderately positive view of the country’s governance held by foreign investors.」
https://www.moneyweb.co.za/news/economy/sas-foreign-investment-story-is-better-than-you-think/