#custserv — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #custserv, aggregated by home.social.
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Half the battle with client work is getting on the same page with the client.
The client has a vision for what they want, but if they can't articulate it then it's up to the service provider to help them figure it out.
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Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential. Webinar Featuring Customer Service and De-Escalation Expert @MyraGolden - Thursday, May 4th @ 1 PM CT. @balto_ai #cctr #custserv #CX https://www.balto.ai/myra-golden-do-more-with-less/?_hsmi=256205914&_hsenc=p2ANqtz-8IhXfhDNQl8537S5pseZ1XnN-0kKScuIMUhUtgIpLsQLtyT7HC3ATUd4KfznUsCBWTbzq-yPsSlCxSI5oEcFQ4-EDmzg
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Trends and Predictions for CCaaS and the Contact Center - #cctr #CCaaS #CX #custserv @ucxusaexpo http://ow.ly/tKBJ50NY6l2
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Webinar: Join @balto_ai for a Collections Roundtable: Best Practices in a Shifting Compliance Landscape. Wednesday, April 5th at 1:30 PM CST. #CCaaS #cctr #AI #custserv http://ow.ly/jPzn50Nxf58
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RT @evankirstel
LIVE at #enterpriseconnect w/ @Upstream_Works CEO Rob McDougall, Providing best-in-class #Omnichannel #ContactCenter #Software to improve #CX and increase agent success. #Cisco Preferred Solution Partner #CX #CCTR #custserv https://twitter.com/i/broadcasts/1mnxeRrorjbKX
https://twitter.com/EvanKirstel/status/1641095304622792705 -
Many of us can relate to this -
The death of the customer service hotline - Need to call Facebook? Frontier? Good luck. via @voxdotcom #CX #custserv #cctr http://ow.ly/J18S50MGaQY -
Some great insights here on #CX and #cctr #custserv
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RT @Fonolo
Introducing the first episode of #CX4Now! 🎬 Join our team of experts, including, @CXCreator, @blairplez, @Hyken, @SueDuris, @shaiberger, @srgreenhaus, @dbeaumont266, @jtwatkin, as they share predictions for the future of #CX! Click to watch now! 🍿➡️https://hubs.li/Q01zlKvv0 https://twitter.com/i/web/status/1618657464152625152
https://twitter.com/Fonolo/status/1618657464152625152