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#custserv — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #custserv, aggregated by home.social.

  1. Half the battle with client work is getting on the same page with the client.

    The client has a vision for what they want, but if they can't articulate it then it's up to the service provider to help them figure it out.

    #custserv #clientwork #creativework

  2. Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential. Webinar Featuring Customer Service and De-Escalation Expert @MyraGolden - Thursday, May 4th @ 1 PM CT. @balto_ai #cctr #custserv #CX balto.ai/myra-golden-do-more-w

  3. Trends and Predictions for CCaaS and the Contact Center - #cctr #CCaaS #CX #custserv @ucxusaexpo ow.ly/tKBJ50NY6l2

  4. Webinar: Join @balto_ai for a Collections Roundtable: Best Practices in a Shifting Compliance Landscape. Wednesday, April 5th at 1:30 PM CST. #CCaaS #cctr #AI #custserv ow.ly/jPzn50Nxf58

  5. Many of us can relate to this -
    The death of the customer service hotline - Need to call Facebook? Frontier? Good luck. via @voxdotcom #CX #custserv #cctr ow.ly/J18S50MGaQY

  6. Some great insights here on #CX and #cctr #custserv
    ---
    RT @Fonolo
    Introducing the first episode of #CX4Now! 🎬 Join our team of experts, including, @CXCreator, @blairplez, @Hyken, @SueDuris, @shaiberger, @srgreenhaus, @dbeaumont266, @jtwatkin, as they share predictions for the future of #CX! Click to watch now! 🍿➡️hubs.li/Q01zlKvv0 twitter.com/i/web/status/16186
    twitter.com/Fonolo/status/1618