#omnichannel — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #omnichannel, aggregated by home.social.
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🚗💡 Is a Dealer Management System (DMS) the missing link in omnichannel D2C automotive success?
Our latest blog explores how integrating DMS can streamline operations, enhance CX, and drive digital transformation: https://ter.li/sdug7a
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After years (!) of work, my research results have finally been published in the renowned journal 'Public Administration': https://doi.org/10.1111/padm.13038
#OpenAccess #Research #PublicAdministration #ServiceQuality #Omnichannel #TIHPS #Framework #Quality #MeasurementScale #Instrument