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#zendesk — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #zendesk, aggregated by home.social.

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  1. An dieser Stelle mal herzlichen Dank an #Zendesk für die kostenlosen Testaccounts und damit die tägliche Unterstützung, damit die Phishings und Spams zuverlässig zugestellt werden.
    #phishing #spam #cybercrime

  2. UNC6783 Hackers Infiltrate BPOs to Steal Corporate Support Tickets

    Hackers known as UNC6783 are exploiting business process outsourcing providers to gain access to sensitive corporate support tickets on platforms like Zendesk, putting high-value companies across multiple sectors at risk. This sneaky tactic opens the door for cybercriminals to infiltrate and wreak havoc on…

    osintsights.com/unc6783-hacker

    #Unc6783 #BusinessProcessOutsourcing #Zendesk #CorporateSupportTickets #ThreatActors

  3. #Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and #voiceautomation. techcrunch.com/2026/03/11/zend #tech #media #news

  4. #Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and #voiceautomation. techcrunch.com/2026/03/11/zend #tech #media #news

  5. #Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and #voiceautomation. techcrunch.com/2026/03/11/zend #tech #media #news

  6. #Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and #voiceautomation. techcrunch.com/2026/03/11/zend #tech #media #news

  7. #Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and #voiceautomation. techcrunch.com/2026/03/11/zend #tech #media #news

  8. Zendesk is acquiring Forethought for more than 200M USD to build AI agents for customer service. The deal is Zendesk's seventh AI acquisition in 2.5 years. The company expects over half of all voice and chat interactions on its platform to be handled by AI agents this year. martech.org/the-latest-ai-powe #Marketing #Strategy #AI #Zendesk

  9. Zendesk is acquiring Forethought for more than 200M USD to build AI agents for customer service. The deal is Zendesk's seventh AI acquisition in 2.5 years. The company expects over half of all voice and chat interactions on its platform to be handled by AI agents this year. martech.org/the-latest-ai-powe #Marketing #Strategy #AI #Zendesk

  10. Zendesk is acquiring Forethought for more than 200M USD to build AI agents for customer service. The deal is Zendesk's seventh AI acquisition in 2.5 years. The company expects over half of all voice and chat interactions on its platform to be handled by AI agents this year. martech.org/the-latest-ai-powe #Marketing #Strategy #AI #Zendesk

  11. Zendesk is acquiring Forethought for more than 200M USD to build AI agents for customer service. The deal is Zendesk's seventh AI acquisition in 2.5 years. The company expects over half of all voice and chat interactions on its platform to be handled by AI agents this year. martech.org/the-latest-ai-powe #Marketing #Strategy #AI #Zendesk

  12. Zendesk has acquired Forethought, an agentic customer service startup that won TechCrunch's 2018 Startup Battlefield competition. The deal strengthens Zendesk's position in the AI agent space. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  13. Zendesk has acquired Forethought, an agentic customer service startup that won TechCrunch's 2018 Startup Battlefield competition. The deal strengthens Zendesk's position in the AI agent space. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  14. Zendesk has acquired Forethought, an agentic customer service startup that won TechCrunch's 2018 Startup Battlefield competition. The deal strengthens Zendesk's position in the AI agent space. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  15. Zendesk has acquired Forethought, an agentic customer service startup that won TechCrunch's 2018 Startup Battlefield competition. The deal strengthens Zendesk's position in the AI agent space. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  16. Zendesk has acquired Forethought, an agentic customer service startup that won TechCrunch's 2018 Startup Battlefield competition. The deal strengthens Zendesk's position in the AI agent space. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  17. Zendesk acquires Forethought, an agentic customer service startup that won TechCrunch Battlefield in 2018. The deal signals enterprise AI's shift toward autonomous support agents. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  18. Zendesk acquires Forethought, an agentic customer service startup that won TechCrunch Battlefield in 2018. The deal signals enterprise AI's shift toward autonomous support agents. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  19. Zendesk acquires Forethought, an agentic customer service startup that won TechCrunch Battlefield in 2018. The deal signals enterprise AI's shift toward autonomous support agents. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  20. Zendesk acquires Forethought, an agentic customer service startup that won TechCrunch Battlefield in 2018. The deal signals enterprise AI's shift toward autonomous support agents. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  21. Zendesk acquires Forethought, an agentic customer service startup that won TechCrunch Battlefield in 2018. The deal signals enterprise AI's shift toward autonomous support agents. techcrunch.com/2026/03/11/zend #AIagent #AI #GenAI #AgenticAI #Zendesk

  22. Was mich nervt. Ich tippe mein Anliegen in das Webformular auf der Support-Seite eines Anbieters ein. Als Bestätigung erhalte ich eine E-Mail. Die enthält allerdings mitnichten mein wohlformuliertes Anliegen, sondern lediglich einen banalen Hinweis, dass ein Ticket eröffnet wurde. Was soll das?

    #Zendesk #JiraServiceManagement #Freshdesk und Co.

  23. Was mich nervt. Ich tippe mein Anliegen in das Webformular auf der Support-Seite eines Anbieters ein. Als Bestätigung erhalte ich eine E-Mail. Die enthält allerdings mitnichten mein wohlformuliertes Anliegen, sondern lediglich einen banalen Hinweis, dass ein Ticket eröffnet wurde. Was soll das?

    #Zendesk #JiraServiceManagement #Freshdesk und Co.

  24. @jbz
    One has to highlight they had a data leak where all ID passport photos, mail addresses and other support data were leaked due to the #zendesk support incident. bbc.com/news/articles/c8jmzd97

  25. @jbz
    One has to highlight they had a data leak where all ID passport photos, mail addresses and other support data were leaked due to the #zendesk support incident. bbc.com/news/articles/c8jmzd97

  26. @jbz
    One has to highlight they had a data leak where all ID passport photos, mail addresses and other support data were leaked due to the #zendesk support incident. bbc.com/news/articles/c8jmzd97

  27. @jbz
    One has to highlight they had a data leak where all ID passport photos, mail addresses and other support data were leaked due to the #zendesk support incident. bbc.com/news/articles/c8jmzd97

  28. @jbz
    One has to highlight they had a data leak where all ID passport photos, mail addresses and other support data were leaked due to the #zendesk support incident. bbc.com/news/articles/c8jmzd97

  29. I just got blasted by fake support request confirmation emails from all of the companies listed in this article #zendesk seems the spam campaign hasn’t ended

    bleepingcomputer.com/news/secu

  30. I just got blasted by fake support request confirmation emails from all of the companies listed in this article #zendesk seems the spam campaign hasn’t ended

    bleepingcomputer.com/news/secu