#zendesk — Public Fediverse posts

New #UNC6783 hackers steal corporate #Zendesk support tickets

https://www.bleepingcomputer.com/news/security/google-new-unc6783-hackers-steal-corporate-zendesk-support-tickets/

#cybersecurity #Raccoon

#Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and #voiceautomation. https://techcrunch.com/2026/03/11/zendesk-acquires-agentic-customer-service-startup-forethought/?eicker.news #tech #media #news

Zendesk adquiere la startup de servicio al cliente Forethought #adquiere #adquisiciones #cliente #Forethought #previsión_ai #servicio #startup #Startup_battlefied #Zendesk #ButterWord #Spanish_News Comenta tu opinión 👇
https://butterword.com/zendesk-adquiere-la-startup-de-servicio-al-cliente-forethought/?feed_id=73207&_unique_id=69b1f0f7ba810

Zendesk adquiere la startup de servicio al cliente Forethought #adquiere #adquisiciones #cliente #Forethought #previsión_ai #servicio #startup #Startup_battlefied #Zendesk #ButterWord #Spanish_News Comenta tu opinión 👇
https://butterword.com/zendesk-adquiere-la-startup-de-servicio-al-cliente-forethought/?feed_id=73207&_unique_id=69b1f0f7ba810

Zendesk adquiere la startup de servicio al cliente Forethought #adquiere #adquisiciones #cliente #Forethought #previsión_ai #servicio #startup #Startup_battlefied #Zendesk #ButterWord #Spanish_News Comenta tu opinión 👇
https://butterword.com/zendesk-adquiere-la-startup-de-servicio-al-cliente-forethought/?feed_id=73207&_unique_id=69b1f0f7ba810

Zendesk adquiere la startup de servicio al cliente Forethought #adquiere #adquisiciones #cliente #Forethought #previsión_ai #servicio #startup #Startup_battlefied #Zendesk #ButterWord #Spanish_News Comenta tu opinión 👇
https://butterword.com/zendesk-adquiere-la-startup-de-servicio-al-cliente-forethought/?feed_id=73207&_unique_id=69b1f0f7ba810

Email Bombs Exploit Lax Authentication in Zendesk https://krebsonsecurity.com/2025/10/email-bombs-exploit-lax-authentication-in-zendesk/ #TheWashingtonPost #ALittleSunshine #LatestWarnings #TheComingStorm #CarolynCamoens #WebFraud2.0 #CompTIA #Discord #NordVPN #Zendesk #CapCom #Tinder #GMAC

Email Bombs Exploit Lax Authentication in Zendesk

https://krebsonsecurity.com/2025/10/email-bombs-exploit-lax-authentication-in-zendesk/

#TheWashingtonPost #ALittleSunshine #LatestWarnings #TheComingStorm #CarolynCamoens #WebFraud2.0 #CompTIA #Discord #NordVPN #Zendesk #CapCom #Tinder #GMAC

"This huge #databreach is why I'll never provide my #ID #online"

https://www.makeuseof.com/this-huge-data-breach-is-why-ill-never-provide-my-id-online/

On October 3, 2025, Discord revealed that a third-party #customerservice, #Zendesk, attached to its chat platform was #breached, exposing the #data of many of its users—no specific number was provided at the time.

The data included names, #Discord usernames, and email addresses, #IPaddresses, messages with #customer agents, and limited #billing information.

Looks like #zendesk is being blocked in #Turkey, local ISPs DNS servers are being poisoned and static.zdassets.com are being directly resolved to Turk Telekom IP. #Internetblock #Internet #internetBlockedinTurkey

Zendesk アクションフロー × SendGrid API によるブランド別メールアドレスへのチケット転送
https://dev.classmethod.jp/articles/zendesk-action-flows-sendgrid-brand-based-ticket-forwarding/

#dev_classmethod #Zendesk #SendGrid

Zendesk アクションフロー × Amazon Bedrock (Claude) × Contentful による AI カスタマーサポートの構築
https://dev.classmethod.jp/articles/zendesk-action-flow-bedrock-claude-contentful-ai-customer-support/

#dev_classmethod #Zendesk #Amazon_Bedrock #Claude #Contentful

Zendesk アクション入門：API Gateway と連携するノーコード自動化のはじめ方
https://dev.classmethod.jp/articles/zendesk-actions-api-gateway-getting-started/

#dev_classmethod #Zendesk #APIGateway

[Zendesk+Slack] Slack スラッシュコマンドから Zendesk チケットを起票する仕組みを構築する [3/3]
https://dev.classmethod.jp/articles/slack-zendesk-lambda-sqs-create-ticket-3/

#dev_classmethod #Zendesk #Slack_App #AWS_Lambda #Amazon_SQS

[Zendesk+Slack] Slack スラッシュコマンドから Zendesk チケットを起票する仕組みを構築する [3/3]
https://dev.classmethod.jp/articles/slack-zendesk-lambda-sqs-create-ticket-3/

#dev_classmethod #Zendesk #Slack_App #AWS_Lambda #Amazon_SQS

[Zendesk+Slack] Slack スラッシュコマンドから Zendesk チケットを起票する仕組みを構築する [2/3]
https://dev.classmethod.jp/articles/slack-zendesk-lambda-sqs-create-ticket-2/

#dev_classmethod #Zendesk #Slack_App #AWS_Lambda #Amazon_SQS

[Zendesk+Slack] Slack スラッシュコマンドから Zendesk チケットを起票する仕組みを構築する [2/3]
https://dev.classmethod.jp/articles/slack-zendesk-lambda-sqs-create-ticket-2/

#dev_classmethod #Zendesk #Slack_App #AWS_Lambda #Amazon_SQS

[Zendesk+Slack] Slack スラッシュコマンドから Zendesk チケットを起票する仕組みを構築する [1/3]
https://dev.classmethod.jp/articles/slack-zendesk-lambda-sqs-create-ticket-1/

#dev_classmethod #Zendesk #Slack_App #AWS_Lambda #Amazon_SQS

[Zendesk+Slack] Slack スラッシュコマンドから Zendesk チケットを起票する仕組みを構築する [1/3]
https://dev.classmethod.jp/articles/slack-zendesk-lambda-sqs-create-ticket-1/

#dev_classmethod #Zendesk #Slack_App #AWS_Lambda #Amazon_SQS

Now @thomascountz is giving a talk "From #Legacy to Latest: How #Zendesk Upgraded a #Monolith to #Rails 8.0 Overnight" at #rubycommunityconference.

Also, it's not very obvious in the photo but the slides have an amazing console #ASCII style. 🤩

#ruby #rubyonrails #krakow #conference #meetup #upgrade #Poland

Who am I to complain though? This wine was — and I shit you not — sent to me as a thank-you gift from Zendesk.

#actualstories #zendesk #itindustry #servicemanagement #secops #it #wine #winebutfancy

Who am I to complain though? This wine was — and I shit you not — sent to me as a thank-you gift from Zendesk.

#actualstories #zendesk #itindustry #servicemanagement #secops #it #wine #winebutfancy

ギョーソル？ゲーソル？あなたはどうする？
https://dev.classmethod.jp/articles/gamesol-businesssol-jouhokyoku-1/

#dev_classmethod #Zendesk #Twilio #SendGrid #TiDB_Cloud #Kong #New_Relic #IncrediBuild #Snyk #Okta_Customer_Identity_Cloud_Auth0

Internet Archive breached again through stolen access tokens
https://www.bleepingcomputer.com/news/security/internet-archive-breached-again-through-stolen-access-tokens/
#ycombinator #computers #windows #linux #mac #support #tech_support #spyware #malware #virus #security #Access_Token #Authentication_Tokens #Data_Breach #GitLab #Internet_Archive #Zendesk #virus_removal #malware_removal #computer_help #technical_support

🤖 Transforming QA in customer service! Klaus's #AI enables a jump from 2% to a full 100% interaction analysis, taking #Zendesk to new heights. #QualityAssurance

https://zurl.co/UPvD

#custserv

From the ADMIN Update newsletter, Holger Reibold examines the free version of FreeScout, a powerful, flexible, and adaptable help desk environment https://www.admin-magazine.com/Archive/2023/76/Help-Desk-with-FreeScout #FreeScout #HelpDesk #OpenSource #Zendesk #HelpScout #PHP #MySQL #Docker #Apache

This week I'm attending #ZTS. It's an internal conference at #Zendesk and it's the best week of the year at work.

4 days of learning. Seeing people from teams all over the world talking about how they solve problems.

Today was the first day, and I already learned a ton. I'm lookig forward to the next 3 days.

Aryt few more entities potentially impacted. #svb

#algolia
#apptio
#asana
#bugcrowd
#cloudbees
#confluent
#crowdstrike
#datadog
#docusign
#envoy
#fastly
#firehydrant
#glassdoor
#glean
#greenhouse
#hashicorp
#intello
#jfrog
#lacework
#Learnably
#LucidSoftware
#Marketo
#meetup
#Namely
#Nasuni
#notion
#Pagerduty
#Pluralsight
#Postman
#Rippling
#Signiant
#Smartsheet

#Sprinklr
#SumoLogic
#Tableau
#Teledoc
#Teem
#TextExpander
#Threatstack
#Twitch
#Wiz
#Zendesk
#Zylo

"Compromised Zendesk Employee Credentials Lead to Breach"

https://www.darkreading.com/application-security/compromised-zendesk-employee-credentials-breach

#zendesk #breach #cybersec #cybersecurity #itsecurity #phishing #saas #security #cyberbreach

AWS launches Amazon AppFlow, its new SaaS integration service - AWS today launched Amazon AppFlow, a new integration service that makes it easier for developers to... more: http://feedproxy.google.com/~r/Techcrunch/~3/SBZ_gIO-_GY/ #cloudinfrastructure #softwareasaservice #amazonwebservices #cloudapplications #cloudcomputing #dataprocessing #enterprise #salesforce #servicenow #webhosting #developer #awslambda #computing #microsoft #marketo #zendesk #amazon #google #cloud #api #aws

Extra Crunch members save money with Partner Perks and event discounts - Last fall we launched a series of new benefits for annual and 2-year Extra Crunch members called Par... more: http://feedproxy.google.com/~r/Techcrunch/~3/_Ri_VAr72z8/ #extracrunch #crunchbase #chargebee #typeform #docsend #zendesk #canva #osano #brex #aws #tc

Zendesk’s latest tools designed to give fuller view of the customer - Like many technology companies, Zendesk made the tough decision to cancel its Zendesk Relate custom... more: http://feedproxy.google.com/~r/Techcrunch/~3/ePFK8Vpz3Ss/ #customerexperience #helpdesksoftware #mikkelsvane #enterprise #zendesk #cloud #crm #tc

Zendesk puts Smooch acquisition to work with WhatsApp integration - Zendesk has always been all about customer service. Last spring it purchased Smooch to move more dee... more: http://feedproxy.google.com/~r/Techcrunch/~3/fmY2HipAu5M/ #enterprise #facebook #whatsapp #zendesk #smooch #cloud #tc

The Exit: Getaround’s $300M roadtrip - In August of last year, Getaround scored $300 million from Softbank. Eight months later they handed... more: http://feedproxy.google.com/~r/Techcrunch/~3/bBWQt6_7YK8/ #fundings&exits #transportation #venturecapital #sharingeconomy #bimeanalytics #cheetahmobile #alvencapital #dailymotion #automotive #carsharing #mobpartner #peertopeer #visionfund #carrental #getaround #trainline #startups #softbank #samzaid #zendesk #europe #talent #airbnb #exit #uber

Keyword research in 2019: Modern tactics for growing targeted search traffic - Glen Allsopp
Contributor

Glen Allsopp is the founder of Detailed.co... more: http://feedproxy.google.com/~r/Techcrunch/~3/ErBHf-vX8lQ/ #searchengineoptimization #searchenginemarketing #digitalmarketing #advertisingtech #searchengines #webanalytics #similarweb #wikipedia #startups #wikihow #zendesk #column #social #google #pipefy #search #media #quora #hack #hims #seo #tc