#uxd — Public Fediverse posts

Man, the ACM website -- the Association for Computing Machinery's site -- is so confusing with all the usernames and accounts.

I am trying to subscribe to one of their mailing lists and it's asking me for an email address and a password. As an ACM member, I have an @acm.org email; my account also knows about my Macalester email, and my newer St. Olaf email. I have tried all of those, and all the various passwords in my password manager. None work.

If only, somehow, someone who knows something about, say, human-computer interaction, or how to use, uh, computing machinery to run a website with user accounts, mailing list subscriptions, and so on.

(Context: I just want to sign up for the SIGCSE-LAC list -- the special interest group for computer science education's committee for liberal arts colleges. https://computing-in-the-liberal-arts.github.io/. This should not be hard. Grrr.)

#hci #acm #uxd

A case study on false affordance and the hidden costs of deceptive UI feedback.
#UXD #UX
https://uxdesign.cc/when-the-dark-pattern-is-a-glaring-green-checkmark-62a4637e49f7?source=rss----138adf9c44c---4

@javapro Honestly, this is going the wrong direction. You MUST start with a validated user experience via #DesignThinking. If you start from domain models, you're probably not building for humans. #UXD

What I hope for from AG-UI actually doesn't need AI at all. I am hoping for a human-centric #UXD layer that could be the front-end component of a #ComposableComputing / #MalleableSoftware / #BrutalistComputing / #PhenotropicProgramming paradigm, unlocking for common users most of the functionality of modern computing that most have relied on app developers to eventually roll out for them.

A notification badge is often a red dot that shows a digit. That digit is the unread-message count.

The digit in the badge must match the unread-message count!

Lately, I've seen a badge promising 1 or 2 messages in the Google Play Store, a telco app, and a banking app when there were no unread messages.

Incorrect system-status info is a defect. It'll train users to pay less attention to the badge.

#UX #UXD #UserExperience #design #SystemStatus #status #notification #counter #badge #usability

A #chatbot can't answer my question, so it offers to connect me to a person.

Bot: "Do you want to speak to a staff member?"
Yes/No.

Me: "Yes."

Bot: "Sorry, the office is closed. Please try again on Monday after 9am."
Ask another question/Quit.

🤔 Other questions I have: Why didn't your designers have you check staff availability before offering to connect me, or have you offer to queue my message for someone to answer on Monday morning?

#UX #UXD #bot #design #UserExperience #ServiceDesign

After almost 20 years in corporate #ux and eventually working my way up to Director of #CX for an airline SaaS company, I am starting to take on #careerCoaching engagements.

I want to help digital creatives
- protect their peace
- know when good enough is good enough
- learn how to speak "business" to drive change

If you are a #UXD, #CXD, or #digitalCreative and want someone to help you navigate the storms of work, set up some time to chat - https://thefocusedjourney.youcanbook.me/

Technology that is helpful might be proactive – but then with a robust Undo function – or it might wait in the background untill called. It depends on the context.

Technology that is helpful doesn't harass.

https://mstdn.social/@_L1vY_/113258623287323887

#UX #UxD #UserExperience #design #software #usability #UI #Undo #tech #technology

The cashier's name tag says "Charlie".

The receipt says: "You were served by Robbie".

Charlie and Robbie both appear to be about 16 years old. They've never heard the phrase "audit trail" nor do they care about cash-drawer reconciliation or their performance stats.

The system's users do what's easy and convenient for themselves. It should be harder for cashiers to use a till they haven't signed in to. This is a design failure.

#design #usability #authentication #cashier #till #UX #UxD

Do you use dark mode themes?
#poll #survey #UX #UXD

A decade ago, we knew how rare it was for an icon to be understood by all.

At that time, NN/g called the hamburger icon (a stack of 3 lines, for a menu of links) "an icon that is striving to become universally known."

Is gov.uk trying to make another icon universlly known? Do you know what the icon in this screenshot means?

Answer in the ALT text.

#icon #gov #usability #symbol #sign #meaning #cookie #setting #gdpr #settings #UX #UXD #design #IconDesign #UserExperience https://www.nngroup.com/articles/icon-usability/

An AI function I would use:
During video calls, generate video of my face that always looks at the camera – not slightly down at my laptop keyboard, or sideways at the cat – in the interest of better interpersonal communication through eye contact.

#RemoteWork #InterpersonalCommunication #interpersonal #communication #EyeContact #UX #UXD #UXDesign #UserExperience #Design #VideoCall #VoIP

Have you ever noticed how, in the dark, it's exponentially more difficult to plug something in?

WAY more difficult than it seems it ought to be. Why is that?

I'd love to see a student design competition to propose some solutions.

#electric #socket #plug #lead #usability #UXDesign #UX #UXD #ergonomics #electricity

Agile was intended to address the problem of waterfall software development: delivering the wrong thing too late.

When "Agile" teams only want to code something once – no acceptance that usability testing might reveal a failing that necessitates another iteration – it's just more waterfall development with Agile-flavoured rituals and ceremonies.

#agile #dev #SoftwareDevelopment #waterfall #iteration #usability #UX #UXD #UR #UserResearch

@dansup

One good way to support the Fediverse's volunteer devs: ask them to work with volunteer design and user-research practitioners who help them to develop and test usable designs – before any substantial code is written.

Testing mockups and prototypes with the community would reduce unhappiness all around.

#UX #UXD #design #UCD #SoftwareDesign #UR #UserResearch #usability #mockup #prototype #testing #UserNeeds #users #IxD #InteractionDesign #coding #dev #development #SoftwareDevelopment

Your Guide to Hamburger Menus #uxdesign #uxd https://www.interaction-design.org/literature/article/hamburger-menu-ux

As John Moyne humorously said about spam prevention: "I hate when you're trying to log in to a website and you have to tick every box that contains a picture of a horse that looks like it can talk but just isn't in the mood to right now."

Ha ha.

Here's a serious attempt to rate spam prevention methods:
https://fivesketches.com/reduce-spam-without-hindering-usability/

#UXDesign #UX #UXD #UI #UserInterface #UCD #spam #prevention #screening #Captcha #reCaptcha #SweetCaptcha #filter #SpamFilter #click #token #honeypot #spambot #usability

The size of this button is either about accessibility, or someone has leaned in to ridiculous. Let's hope it's the former, because that would be progress.

Its appearance is so unusual, it may not be immediately recognisable as a button.

And, at the risk of sounding flippant, … it's ugly.

#affordance #a11y #accessibility #UX #UXDesign #UXD #UCD #usability #WebsiteDesign #consent #button #Ts&Cs #terms#TermsAndConditions #design #pattern #DesignPattern #UI #element #InformationDesign #aesthetic

The reason we do user research?

It often amazes me how infinitely creative people are at using your product in unintended ways that "break" it.

Better to know, right? Then you can decide what to do with the knowledge.

#UR #UserResearch #user #research #UXD #UXDesign #UX #UI #UCD

Hij is er weer! "The state of UX" in 2024. Teams worden kleiner, #UX gaat nieuwe fase in. AI is méér dan prompten. Financialization wordt steeds belangrijker dan User flow...! Hoe dan? Lees (en luister die 17 min audio!) via: https://trends.uxdesign.cc/

#uxdesign #design #designing #uxd

We're also hiring on the Associate Professor level: The Faculty of Information at the University of Toronto invites applications for a full-time, tenure stream position in User Experience Design (#UXD) or Human-Computer Interaction (#HCI). Relevant areas include #sustainability #sustainableHCI #ICT4S https://jobs.utoronto.ca/job/Toronto-Associate-Professor-User-Experience-DesignHuman-Computer-Interaction-ON/574066917/ @academicchatter

#job alert! The Faculty of Information at the University of Toronto invites applications for a full-time, tenure stream position in User Experience Design (#UXD) or Human-Computer Interaction (#HCI). Relevant areas include #sustainability #sustainableHCI #ICT4S @academicchatter https://jobs.utoronto.ca/job/Toronto-Assistant-Professor-User-Experience-DesignHuman-Computer-Interaction-ON/574066717/ #CSCW2023

Lyft: The process of implementing a payment platform. The most valuable part of the article is the approach to evaluating new requests in the design system.

https://design.lyft.com/scaling-design-building-lyfts-plug-and-play-payment-system-220912c0ea79

#LyftTech #PaymentPlatform #DesignSystem #TechImplementation #EvaluatingRequests #InnovationInDesign #DigitalPayments #UXDesign #UX #ProductDesign #UXD #UXR

Unlocking the power of feedback in your UX team!

A strong feedback culture leads to better designs, improved team collaboration, and happier users.

#micolearnings #designmba #designmanagement
#DesignThinking #UserExperience #UXCommunity #UXD #UXInspiration #DesignCulture #DesignProcess #UXStrategy #UserCenteredDesign #UXTips #ProductDesign #UIUX #UXDesignerLife #CreativeCommunity #InstaUX #DesignTalks

Atomic Research, helps you organize knowledge in an infinitely powerful manner. Read or watch about Atomic UX Research and best practices.

#uxd #uxr #designmanagement #designmba #uxreseah #atomicresearch

https://blog.prototypr.io/what-is-atomic-research-e5d9fbc1285c

AI Interface Design Patterns
💪 Apologies for Inaccuracy
💪 Explanation of Algorithm
💪 Opt In / Out Toggle
...

#ux #uxdedign #uxd #uxr #hci #userexperience #productdesign #productmanagement #designmanagement

https://smarterpatterns.com/patterns