#cxd — Public Fediverse posts

After almost 20 years in corporate #ux and eventually working my way up to Director of #CX for an airline SaaS company, I am starting to take on #careerCoaching engagements.

I want to help digital creatives
- protect their peace
- know when good enough is good enough
- learn how to speak "business" to drive change

If you are a #UXD, #CXD, or #digitalCreative and want someone to help you navigate the storms of work, set up some time to chat - https://thefocusedjourney.youcanbook.me/

"Asking for things is more complicated than you think"

My April 2024 talk at the Conversation Design Institute's Beyond Boundaries Global Festival - for all things conversation design and conversational #AI - is now online at https://hubs.la/Q02JRtD60

#CxD #Tech #Chatbots #EMCA

Caaan someone explain to me this #cxd #comics please? I thought my #math should be good enough to get it, but ... even after 10th read nothing 😔
https://xkcd.com/2937/

Next week, as part of Conversation Design Institute's Beyond Boundaries Festival in Barcelona, I'm delighted to be taking part in this Fireside Chat and Networking Event with Women in Voice - LisaTalia Moretti, Tanya Van Gastel, and host Deborah Akinyele #CxD #Voice

Register free: lnkd.in/eV3XfStp

Should conversational user interfaces have - or design for - a persona(lity)? Find out in two days at our

Expert Class with @saulalbert Cathy Pearl & me:

🗓 12.7.23 5pm CET
📍To register: us02web.zoom.us/webinar/regist…

#CxD #Chatbots #VoiceAssistants #ConversationalAI #EMCA

🚨 Our @[email protected] #CxD & #interruption webinar is now online! 🚨

@[email protected] discusses the current state of #voice #chat interruption; I describe its various forms and functions, & @[email protected] asks if we should be able to interrupt a CUI... & vice versa!

🔗http://www.youtube.com/watch?v=8Lco7v8HyIw

After our month working together in July (thank you @[email protected]!), we're delighted to be starting work officially on "Conversation Analysis for Conversation Design" (thank you @[email protected] @[email protected] @[email protected] & the proposal reviewers!)... watch this space! #CxD #EMCA 📚💬

Very much looking forward to presenting our first collaboration webinar at the Conversation Design Institute with @saulalbert (#Loughborough University) and Cathy Pearl (#Google) about #interruption as a resource in #ConversationDesign #CxD #ConversationalAI - details below!

🗓️ 30.11.22 17:00 CET
🔗 https://lnkd.in/e5EPXzjf

#EMCA #Communication #Design