#tqm — Public Fediverse posts

@[email protected] Danke für die Gedanken und Vorschläge. Bitte aber unbedingt mehr Hashtags verwenden - z.B.#Bahn #Mobilität #Klimakatastrophe #co2reduction #qualitätssicherung #bahnmanagement #kundenfeedback #systematischeVerbesserung #Prozesse #implementation #tqm #qualitätsmanagement #verkehrswende #umsteigemotivation #verbessern

Ohne die #Transformation ganzer Organisationen können sich weder #TQM, noch #Lean, noch #Agilität vollständig entfalten. Denn diese drei Konzepte erfordern ein höheres Maß an #Dezentralität, funktionaler #Integration und teambasierter #Selbststeuerung...
@nielspflaeging

“Dr. Deming never allowed the term ‘TQM’ to go unchallenged. At a meeting in Scotland, he saw a TQM poster on the wall. “Is this a TQM meeting?” he said. “I wouldn’t have come if I’d known. There is such a thing as guilt by association”. This startled many people, because the parts of the Deming philosophy that have an obvious and immediate appeal deal with the continual improvement of products and processes. These are often described as TQM. But they are just the things that Dr. Deming dismissed as ‘essential but unimportant’ “.

From: Kerridge, D. and S. Kerridge (1995) ‘Guilty by Association’, British Deming Association internal publication ‘Variation’, January

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