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#optus — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #optus, aggregated by home.social.

  1. Optus fails to warn Coleambally residents about 13-day planned phone outage

    Lorraine Withers has been nervously waiting for the phone to ring with the results of some recent medical…
    #NewsBeep #News #Business #13days #AU #Australia #Coleambally #Internet #Optus #outage #phoneoutage #phoneservice #SIMcard #Telco
    newsbeep.com/au/685978/

  2. Optus fails to warn Coleambally residents about 13-day planned phone outage

    Lorraine Withers has been nervously waiting for the phone to ring with the results of some recent medical…
    #NewsBeep #News #Business #13days #AU #Australia #Coleambally #Internet #Optus #outage #phoneoutage #phoneservice #SIMcard #Telco
    newsbeep.com/au/685978/

  3. Optus Partners With BRX For ‘Smart Cookie’ Campaign

    Optus has partnered with BRX to launch the new Samsung Galaxy S26 series with a campaign to on…
    #NewsBeep #News #Technology #AU #Australia #BRX #Optus
    newsbeep.com/au/664960/

  4. Remember a few years ago, how Tony the Terrible promised us that reusing old copper wires in the National Broadband Network would make it cheaper?

    How Tony made his rival, Malcolm Turnbull, the Communications Minister, and then forced Malcolm to go along with it, even though he almost certainly knew it was BS?

    And how the stenographers in the Canberra Press Gallery all went along with it uncritically, and claimed a Fibre-to-the-premises NBN by Julia Gillard was an example of wasteful spending?

    Well, the NBN is now ripping up many of those old copper wires and replacing them with fibre.

    And the NBN is paying a small fortune to ISPs for service problems on those old copper lines:

    "NBN Co’s bill for rebates to its retailers related to fibre-to-the-premise (FTTP) service problems jumped sharply in the last quarter of 2025, just as its copper replacement program started to enter high gear.

    "Rebates that the national network builder had been paying to its RSP customers related to FTTP services had been steady since the beginning of the year, peaking at about 23,247 by the end of September quarter, according to data it lodges with the Australian Competition and Consumer Commission (ACCC).

    "However, in the final December quarter of the year NBN Co reported paying 32,411 rebates related to FTTP service problems - a jump of nearly 40 percent on the previous quarter.

    "An NBN Co spokesperson told iTnews that in the first half of the 2026 financial year it converted 287,000 premises from copper connections to fibre. taking its upgrade total to more than a million.

    "However, the company conceded that some connection technology shifts in the field were proving to be less straightforward than others.
    ...
    "NBN Co wants to minimise further investment in copper that would drag investment away from new fibre deployments which, it argues, are inherently more reliable and cheaper to maintain."

    https://www.itnews.com.au/news/nbn-co-pays-up-as-fttp-service-levels-wobble-624801

    #auspol #telco #NBN #Telstra #Optus #TPG #Australia #news #broadband

  5. Remember a few years ago, how Tony the Terrible promised us that reusing old copper wires in the National Broadband Network would make it cheaper?

    How Tony made his rival, Malcolm Turnbull, the Communications Minister, and then forced Malcolm to go along with it, even though he almost certainly knew it was BS?

    And how the stenographers in the Canberra Press Gallery all went along with it uncritically, and claimed a Fibre-to-the-premises NBN by Julia Gillard was an example of wasteful spending?

    Well, the NBN is now ripping up many of those old copper wires and replacing them with fibre.

    And the NBN is paying a small fortune to ISPs for service problems on those old copper lines:

    "NBN Co’s bill for rebates to its retailers related to fibre-to-the-premise (FTTP) service problems jumped sharply in the last quarter of 2025, just as its copper replacement program started to enter high gear.

    "Rebates that the national network builder had been paying to its RSP customers related to FTTP services had been steady since the beginning of the year, peaking at about 23,247 by the end of September quarter, according to data it lodges with the Australian Competition and Consumer Commission (ACCC).

    "However, in the final December quarter of the year NBN Co reported paying 32,411 rebates related to FTTP service problems - a jump of nearly 40 percent on the previous quarter.

    "An NBN Co spokesperson told iTnews that in the first half of the 2026 financial year it converted 287,000 premises from copper connections to fibre. taking its upgrade total to more than a million.

    "However, the company conceded that some connection technology shifts in the field were proving to be less straightforward than others.
    ...
    "NBN Co wants to minimise further investment in copper that would drag investment away from new fibre deployments which, it argues, are inherently more reliable and cheaper to maintain."

    https://www.itnews.com.au/news/nbn-co-pays-up-as-fttp-service-levels-wobble-624801

    #auspol #telco #NBN #Telstra #Optus #TPG #Australia #news #broadband

  6. Remember a few years ago, how Tony the Terrible promised us that reusing old copper wires in the National Broadband Network would make it cheaper?

    How Tony made his rival, Malcolm Turnbull, the Communications Minister, and then forced Malcolm to go along with it, even though he almost certainly knew it was BS?

    And how the stenographers in the Canberra Press Gallery all went along with it uncritically, and claimed a Fibre-to-the-premises NBN by Julia Gillard was an example of wasteful spending?

    Well, the NBN is now ripping up many of those old copper wires and replacing them with fibre.

    And the NBN is paying a small fortune to ISPs for service problems on those old copper lines:

    "NBN Co’s bill for rebates to its retailers related to fibre-to-the-premise (FTTP) service problems jumped sharply in the last quarter of 2025, just as its copper replacement program started to enter high gear.

    "Rebates that the national network builder had been paying to its RSP customers related to FTTP services had been steady since the beginning of the year, peaking at about 23,247 by the end of September quarter, according to data it lodges with the Australian Competition and Consumer Commission (ACCC).

    "However, in the final December quarter of the year NBN Co reported paying 32,411 rebates related to FTTP service problems - a jump of nearly 40 percent on the previous quarter.

    "An NBN Co spokesperson told iTnews that in the first half of the 2026 financial year it converted 287,000 premises from copper connections to fibre. taking its upgrade total to more than a million.

    "However, the company conceded that some connection technology shifts in the field were proving to be less straightforward than others.
    ...
    "NBN Co wants to minimise further investment in copper that would drag investment away from new fibre deployments which, it argues, are inherently more reliable and cheaper to maintain."

    https://www.itnews.com.au/news/nbn-co-pays-up-as-fttp-service-levels-wobble-624801

    #auspol #telco #NBN #Telstra #Optus #TPG #Australia #news #broadband

  7. Remember a few years ago, how Tony the Terrible promised us that reusing old copper wires in the National Broadband Network would make it cheaper?

    How Tony made his rival, Malcolm Turnbull, the Communications Minister, and then forced Malcolm to go along with it, even though he almost certainly knew it was BS?

    And how the stenographers in the Canberra Press Gallery all went along with it uncritically, and claimed a Fibre-to-the-premises NBN by Julia Gillard was an example of wasteful spending?

    Well, the NBN is now ripping up many of those old copper wires and replacing them with fibre.

    And the NBN is paying a small fortune to ISPs for service problems on those old copper lines:

    "NBN Co’s bill for rebates to its retailers related to fibre-to-the-premise (FTTP) service problems jumped sharply in the last quarter of 2025, just as its copper replacement program started to enter high gear.

    "Rebates that the national network builder had been paying to its RSP customers related to FTTP services had been steady since the beginning of the year, peaking at about 23,247 by the end of September quarter, according to data it lodges with the Australian Competition and Consumer Commission (ACCC).

    "However, in the final December quarter of the year NBN Co reported paying 32,411 rebates related to FTTP service problems - a jump of nearly 40 percent on the previous quarter.

    "An NBN Co spokesperson told iTnews that in the first half of the 2026 financial year it converted 287,000 premises from copper connections to fibre. taking its upgrade total to more than a million.

    "However, the company conceded that some connection technology shifts in the field were proving to be less straightforward than others.
    ...
    "NBN Co wants to minimise further investment in copper that would drag investment away from new fibre deployments which, it argues, are inherently more reliable and cheaper to maintain."

    https://www.itnews.com.au/news/nbn-co-pays-up-as-fttp-service-levels-wobble-624801

    #auspol #telco #NBN #Telstra #Optus #TPG #Australia #news #broadband

  8. Remember a few years ago, how Tony the Terrible promised us that reusing old copper wires in the National Broadband Network would make it cheaper?

    How Tony made his rival, Malcolm Turnbull, the Communications Minister, and then forced Malcolm to go along with it, even though he almost certainly knew it was BS?

    And how the stenographers in the Canberra Press Gallery all went along with it uncritically, and claimed a Fibre-to-the-premises NBN by Julia Gillard was an example of wasteful spending?

    Well, the NBN is now ripping up many of those old copper wires and replacing them with fibre.

    And the NBN is paying a small fortune to ISPs for service problems on those old copper lines:

    "NBN Co’s bill for rebates to its retailers related to fibre-to-the-premise (FTTP) service problems jumped sharply in the last quarter of 2025, just as its copper replacement program started to enter high gear.

    "Rebates that the national network builder had been paying to its RSP customers related to FTTP services had been steady since the beginning of the year, peaking at about 23,247 by the end of September quarter, according to data it lodges with the Australian Competition and Consumer Commission (ACCC).

    "However, in the final December quarter of the year NBN Co reported paying 32,411 rebates related to FTTP service problems - a jump of nearly 40 percent on the previous quarter.

    "An NBN Co spokesperson told iTnews that in the first half of the 2026 financial year it converted 287,000 premises from copper connections to fibre. taking its upgrade total to more than a million.

    "However, the company conceded that some connection technology shifts in the field were proving to be less straightforward than others.
    ...
    "NBN Co wants to minimise further investment in copper that would drag investment away from new fibre deployments which, it argues, are inherently more reliable and cheaper to maintain."

    https://www.itnews.com.au/news/nbn-co-pays-up-as-fttp-service-levels-wobble-624801

    #auspol #telco #NBN #Telstra #Optus #TPG #Australia #news #broadband

  9. @3TomatoesShort An interaction with #Optus at either consumer of business/enterprise networking level has left my flabbers all gasted. I always figured their internal culture was awful.

  10. @3TomatoesShort An interaction with #Optus at either consumer of business/enterprise networking level has left my flabbers all gasted. I always figured their internal culture was awful.

  11. TIL: Mobile Service Provider in Australien (müssen?) Geräte blocken, wenn sie irgendwelche Bugs beim #Notruf haben.

    Also z.B. wenn #Telstra dein Home Carrier ist und die 📱 es nicht sauber schaffen über #Optus oder #Vodafone nen Notruf rauszubekommen (da #3G IIRC mittlerweile auch in Australien abgeschalten ist, dürften sie vermutlich den Emergency IMS Bearer nicht sauber hoch bekommen).

    telstra.com.au/exchange/older-

  12. @james I've a special hatred for #Optus and their relentless bullshit.
    I would just take their license away and give it to the next 12 guys I see go into the TAB. They would undoubtedly do a far better job.

  13. @james I've a special hatred for #Optus and their relentless bullshit.
    I would just take their license away and give it to the next 12 guys I see go into the TAB. They would undoubtedly do a far better job.

  14. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  15. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  16. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  17. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  18. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  19. Translation: Hi there,

    It's your good buddies at Optus here.

    Your thank you gift is waiting.

    No, it's not a Triple Zero emergency service that doesn't go offline when you need an ambulance.

    And no, it's not fair compensation for that time we had a nationwide outage and managed to not just take out your phone and internet, but also half of the national economy.

    And no, it's not yet another free subscription to that bloody soccer streaming service. We finally took the hint and shut that down.

    No, this time an AI subscription service is looking to deceive its investors by pumping up its paid subscriber numbers.

    So we took a bucket of money from them in exchange for spamming our customers with a text message.

    You know the deal. 12 months free. You won't get charged if you remember to cancel before the deal expires and then make it through all their dark patterns.

    We know we can get away with it because we're one third of one of Australia's big corporate oligopolies.

    I mean, what are you going to do? Chances are the whole reason you switched to us is because you were pissed off at Telstra.

    And your only other choice is TPG/Voda/iiNet/WestNet/Internode/Lebara/TransACT/Crazy John's/Neighbourhood Cable... (it's all one conglomerate with awful mobile coverage now).

    #Optus #perplexityassistant #perplexityai #perplexity #ausbiz #AI #enshittification #business #oligopoly

  20. Translation: Hi there,

    It's your good buddies at Optus here.

    Your thank you gift is waiting.

    No, it's not a Triple Zero emergency service that doesn't go offline when you need an ambulance.

    And no, it's not fair compensation for that time we had a nationwide outage and managed to not just take out your phone and internet, but also half of the national economy.

    And no, it's not yet another free subscription to that bloody soccer streaming service. We finally took the hint and shut that down.

    No, this time an AI subscription service is looking to deceive its investors by pumping up its paid subscriber numbers.

    So we took a bucket of money from them in exchange for spamming our customers with a text message.

    You know the deal. 12 months free. You won't get charged if you remember to cancel before the deal expires and then make it through all their dark patterns.

    We know we can get away with it because we're one third of one of Australia's big corporate oligopolies.

    I mean, what are you going to do? Chances are the whole reason you switched to us is because you were pissed off at Telstra.

    And your only other choice is TPG/Voda/iiNet/WestNet/Internode/Lebara/TransACT/Crazy John's/Neighbourhood Cable... (it's all one conglomerate with awful mobile coverage now).

    #Optus #perplexityassistant #perplexityai #perplexity #ausbiz #AI #enshittification #business #oligopoly

  21. Translation: Hi there,

    It's your good buddies at Optus here.

    Your thank you gift is waiting.

    No, it's not a Triple Zero emergency service that doesn't go offline when you need an ambulance.

    And no, it's not fair compensation for that time we had a nationwide outage and managed to not just take out your phone and internet, but also half of the national economy.

    And no, it's not yet another free subscription to that bloody soccer streaming service. We finally took the hint and shut that down.

    No, this time an AI subscription service is looking to deceive its investors by pumping up its paid subscriber numbers.

    So we took a bucket of money from them in exchange for spamming our customers with a text message.

    You know the deal. 12 months free. You won't get charged if you remember to cancel before the deal expires and then make it through all their dark patterns.

    We know we can get away with it because we're one third of one of Australia's big corporate oligopolies.

    I mean, what are you going to do? Chances are the whole reason you switched to us is because you were pissed off at Telstra.

    And your only other choice is TPG/Voda/iiNet/WestNet/Internode/Lebara/TransACT/Crazy John's/Neighbourhood Cable... (it's all one conglomerate with awful mobile coverage now).

    #Optus #perplexityassistant #perplexityai #perplexity #ausbiz #AI #enshittification #business #oligopoly

  22. Translation: Hi there,

    It's your good buddies at Optus here.

    Your thank you gift is waiting.

    No, it's not a Triple Zero emergency service that doesn't go offline when you need an ambulance.

    And no, it's not fair compensation for that time we had a nationwide outage and managed to not just take out your phone and internet, but also half of the national economy.

    And no, it's not yet another free subscription to that bloody soccer streaming service. We finally took the hint and shut that down.

    No, this time an AI subscription service is looking to deceive its investors by pumping up its paid subscriber numbers.

    So we took a bucket of money from them in exchange for spamming our customers with a text message.

    You know the deal. 12 months free. You won't get charged if you remember to cancel before the deal expires and then make it through all their dark patterns.

    We know we can get away with it because we're one third of one of Australia's big corporate oligopolies.

    I mean, what are you going to do? Chances are the whole reason you switched to us is because you were pissed off at Telstra.

    And your only other choice is TPG/Voda/iiNet/WestNet/Internode/Lebara/TransACT/Crazy John's/Neighbourhood Cable... (it's all one conglomerate with awful mobile coverage now).

    #Optus #perplexityassistant #perplexityai #perplexity #ausbiz #AI #enshittification #business #oligopoly

  23. Translation: Hi there,

    It's your good buddies at Optus here.

    Your thank you gift is waiting.

    No, it's not a Triple Zero emergency service that doesn't go offline when you need an ambulance.

    And no, it's not fair compensation for that time we had a nationwide outage and managed to not just take out your phone and internet, but also half of the national economy.

    And no, it's not yet another free subscription to that bloody soccer streaming service. We finally took the hint and shut that down.

    No, this time an AI subscription service is looking to deceive its investors by pumping up its paid subscriber numbers.

    So we took a bucket of money from them in exchange for spamming our customers with a text message.

    You know the deal. 12 months free. You won't get charged if you remember to cancel before the deal expires and then make it through all their dark patterns.

    We know we can get away with it because we're one third of one of Australia's big corporate oligopolies.

    I mean, what are you going to do? Chances are the whole reason you switched to us is because you were pissed off at Telstra.

    And your only other choice is TPG/Voda/iiNet/WestNet/Internode/Lebara/TransACT/Crazy John's/Neighbourhood Cable... (it's all one conglomerate with awful mobile coverage now).

    #Optus #perplexityassistant #perplexityai #perplexity #ausbiz #AI #enshittification #business #oligopoly

  24. @SuperMoosie yeah, it was terrible, rushed legislation. there was no way #Telstra could test which version was on each handset and whether it would use VoLTE for 000 or not.
    And tbh, as the networks changed the rules I would have expected them to issue like-for-like updated models to be certain their customers could make 000 calls. But hey, I don't write the laws.
    #Optus didn't even train their support people when they started blocking handsets. I spent four hours on the phone with them trying to get them to confirm why a handset was blocked.

  25. @SuperMoosie yeah, it was terrible, rushed legislation. there was no way #Telstra could test which version was on each handset and whether it would use VoLTE for 000 or not.
    And tbh, as the networks changed the rules I would have expected them to issue like-for-like updated models to be certain their customers could make 000 calls. But hey, I don't write the laws.
    #Optus didn't even train their support people when they started blocking handsets. I spent four hours on the phone with them trying to get them to confirm why a handset was blocked.

  26. Your #esim transfer experience is entirely dependent on your network provider, especially when your esim transfer fails, AND if that network provider happens to be #optus .. may the good Lord give you the patience because minutes and hours without a working mobile service feels like months 😔

    Rant over.

    Have a great #sunday

  27. Your #esim transfer experience is entirely dependent on your network provider, especially when your esim transfer fails, AND if that network provider happens to be #optus .. may the good Lord give you the patience because minutes and hours without a working mobile service feels like months 😔

    Rant over.

    Have a great #sunday

  28. The view from Grogs
    live.australiainstitute.org.au

    Of course, this is the expected outcomes with every public infrastructure (Telecom sale) sold to the private sector. Falling service standards and profit taking priorities as long as profits are to be had, else the service tanks and privateers pull out without penalties.

    #StateCapture #PrivatisationRuins #NeoliberalEconomics #ShortTermGains #LongTermFailures #InUnity #PublicInfrastructure #Optus #000Fiasco

  29. Apparently #Optus outsources some or all of its digital telephony to #Infosys, and from Infosys we have this:
    "Infosys leverages AI to create an "AI-powered core" that helps prioritize and execute digital transformation initiatives, which can include the modernization of a company's telephony systems. "
    And we have this:
    15 Aug 2025
    "Indian company Infosys has entered into a joint venture with Australian telco Telstra through the acquisition of a 75% stake in Versent Group"
    Coincidence? Does anyone know more on this?
    #TripleZero

  30. 🚨 Optus faces another emergency call outage.
    ⚠️ 4,500 customers impacted south of Sydney
    ⚠️ Govt orders ACMA investigation
    ⚠️ Comes weeks after 13-hour disruption

    Full story:
    technadu.com/optus-suffers-ano

    #Optus #Telecom #PublicSafety #TechNews

  31. 🚨 Optus faces another emergency call outage.
    ⚠️ 4,500 customers impacted south of Sydney
    ⚠️ Govt orders ACMA investigation
    ⚠️ Comes weeks after 13-hour disruption

    Full story:
    technadu.com/optus-suffers-ano

    #Optus #Telecom #PublicSafety #TechNews

  32. So, is *anyone* going to do *anything* about #Optus?

    Or, nah?