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#iinet — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #iinet, aggregated by home.social.

  1. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  2. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  3. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  4. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  5. I don't know what's worse. Patchy email in the last few weeks or the silence from the three service providers in the chain - #Optus #iiNet and #TheMessagingCompany - one of whom clearly has a problem they don't want to talk about
    #bigdata

  6. #ISP #iinet ditched providing email services.

    Handed its customers over to The Messaging Company. #TheMessagingCo.

    I, and others according to Reddit, have received a constant stream of scam emails;
    From: The Messaging Company

    I read these emails have now come to include phishing attempts.

    This shit has been, and is, being sent to their own customers through their own email system.

    And they're charging ~$20/year more than Proton email.

    Now to swap.
    european-alternatives.eu/categ

  7. #ISP #iinet ditched providing email services.

    Handed its customers over to The Messaging Company. #TheMessagingCo.

    I, and others according to Reddit, have received a constant stream of scam emails;
    From: The Messaging Company

    I read these emails have now come to include phishing attempts.

    This shit has been, and is, being sent to their own customers through their own email system.

    And they're charging ~$20/year more than Proton email.

    Now to swap.
    european-alternatives.eu/categ

  8. #ISP #iinet ditched providing email services.

    Handed its customers over to The Messaging Company. #TheMessagingCo.

    I, and others according to Reddit, have received a constant stream of scam emails;
    From: The Messaging Company

    I read these emails have now come to include phishing attempts.

    This shit has been, and is, being sent to their own customers through their own email system.

    And they're charging ~$20/year more than Proton email.

    Now to swap.
    european-alternatives.eu/categ

  9. #ISP #iinet ditched providing email services.

    Handed its customers over to The Messaging Company. #TheMessagingCo.

    I, and others according to Reddit, have received a constant stream of scam emails;
    From: The Messaging Company

    I read these emails have now come to include phishing attempts.

    This shit has been, and is, being sent to their own customers through their own email system.

    And they're charging ~$20/year more than Proton email.

    Now to swap.
    european-alternatives.eu/categ

  10. #ISP #iinet ditched providing email services.

    Handed its customers over to The Messaging Company. #TheMessagingCo.

    I, and others according to Reddit, have received a constant stream of scam emails;
    From: The Messaging Company

    I read these emails have now come to include phishing attempts.

    This shit has been, and is, being sent to their own customers through their own email system.

    And they're charging ~$20/year more than Proton email.

    Now to swap.
    european-alternatives.eu/categ

  11. 🚨 TPG Telecom breach confirmed in Australia, impacting iiNet customers.
    Exposed data:
    - 280K+ email addresses
    - 20K landline numbers
    - 10K usernames, phone numbers, street addresses
    - 1,700 modem setup passwords

    Stolen employee credentials were the attack vector. No banking or ID documents involved.

    🔗 technadu.com/tpg-telecom-cyber

    #CyberSecurity #TPG #iiNet #DataBreach

  12. Drink!

    Another Australian data leak by major company.

    iinet data leak.

    "The list contained around 280,000 active iiNet email addresses and around 20,000 active iiNet landline phone numbers, plus inactive email addresses and numbers. In addition, around 10,000 iiNet usernames, street addresses and phone numbers and around 1,700 modem set-up passwords, appear to have been accessed"

    #iinet #Australia
    help.iinet.net.au/information-

  13. The little local ISP has grown & grown over the years into a nasty large POS - & that ain't "point of sale".

    I left years ago after being treated very badly by #iiNet's support - but kept my iinet email.

    But some dickhead/s - probably a new CEO trying to create an illusion of usefulness decided to throw their email section to the dogs, smh.

    Their chosen receiver of their email users is not good - delivery times are often too long for emailed security codes to still be valid. #Perth #ISP

  14. Still unable to get #iinet to activate my father in law's phone.

    They now want the account number for his current prepaid #optus phone.

    We can get that from #optus, if we can prove his identity. Name, date of birth, address, all proven.

    But #optus know want us to tell them the security code they sent to someone else's phone number.

  15. Currently on hold with #iinet

    Phone call has lasted 1 hour and 1 minute so far.

    They activated my father in law's sim card.

    On my brother in law's phone.

    The call centre staff have been told what's wrong.

    They will call back in an hour, after they figure out what we just told them.

  16. So far with my father in law moving his phone to #iinet

    Your sim card has not been activated.

    *log in to activate online*

    Email: Your sim card is activated.

    Email: Your sim card is not activated.

    *phone call to activate sim card*

    Your sim card is activated.

    *put sim card in phone*

    You can't make calls because your sim card is not activated. Try calling the tech support people who told you last night that they had activated it. You'll probably need a phone for this.

  17. #iiNet have given up on trying to fix my mum's internet problems and just suggest we cancel and try somewhere else.

    Like, they ran out of things to try to get it to work and just shrugged.

    (It's a weird problem, see aus.social/@screw_dog/11204803)

    #internet #networking #google #gmail

  18. Mother is having genuinely interesting/weird problem with her #iiNet wireless internet.

    All sites load fine *except* Gmail. All other Google services are fine, including the account page but Gmail just won't load, eventually browser gives up with timeout/connection refused/whatever.

    Same result with multiple Google accounts, several devices and several different browsers. Router configuration has been tested and same with replacement router.

    In private browsing, the Gmail authentication prompt loads but then nothing beyond that with same result.

    Wondering WTH it could be...

    #Google #Gmail

  19. Advice/suggestions welcome

    Mum is having strange internet problem. She has non-NBN wireless from iiNet and everything seems to work fine except for some Google authentication.

    All websites work fine, apps work fine, even Google maps, news, etc load fine. But Gmail just doesn't load. Loading from a private tab gets as far as authentication and then just doesn't load - eventually getting "server refused connection".

    The same thing happens on her laptop (Chrome on Linux Mint), her phone (Safari on iPhone), and my phone (Chrome on Pixel 7). Factory reset of router made no difference, as did changing the DNS servers on the router.

    iiNet support are supposed to get back to me but it makes no sense to me. Suggestions?

    #TechHelp #TechSupport #dns #iiNet #internet #gmail #google

  20. Woke up to 7 #spam emails this morning ☹️ Thanks #iinet @iinet and #Optus @optus

  21. #iinet #tpg

    Goodbye iinet. After 17 happy years, TPG has killed you off.

    From being an industry leading ISP with fantastic customer service, you're reduced to a soulless brand.

    Well trained antipodean call centres (NZ WA and South Africa) replaced with generic philippean call centre - over hour long hold queues.

    Finally, CANCELLING my email address.

    Good bye.

  22. Spoke at length with #iiNet, they will get an engineer to call me in a day or two about my lack of internet! They will not offer email redirection when they brutally cut all email services in November, and will not reduce fees to much the reduced service. They pretend the email was complementary to paying customers, rather than an important part of the paid internet service.

  23. I just discovered that #iiNet have sold out their customers email addresses with only a few months notice. If we don’t pay their partner company, they switch off the email address I’ve used for nearly 20 years. No redirection service, which would cost them nothing. AND my network has been down all morning.

  24. Oh come on iinet, I don't need this shit on a Friday:
    "We have recently detected unauthorised access to our Hosted Exchange service, which may have resulted in unauthorised access to some of our customers’ Hosted Exchange email accounts."
    #iinet #exchange

  25. #Australian Internet provider #TPG has leaked data of 15,000 business customers using their affiliates #iiNet and #Westnet.

    This happened via a vulnerability in their hosted #MsExchange service. I suppose #ProxyNotShell?

    This is not surprising, as #TPG have a certain reputation regarding security practices. E.g. they are known to store passwords in plain text.

    arnnet.com.au/article/704062/1