#geniusbar — Public Fediverse posts

It's pretty cool to see Apple keep the #GeniusBar at Apple Stores. One of the last few vestiges from when Steve was in charge. They also kept the logo all this time!

These are from the new Apple Sainte-Catherine store in Montreal.

My brand-new #AirPods Pro 3’s were having charging troubles I couldn’t resolve on my own, so I made a #GeniusBar appointment at my local #AppleStore (Briarwood Mall, Ann Arbor). No trouble getting the time or day I wanted. No trouble on arrival. I was assigned a Genius named D'Air (spelling may be incorrect). I was actually insensitive (accidentally) about his name and I’m still kicking myself about that. He was deserving of respect and I let him down there, and also I value kindness in myself and I let us **both** down there (and if anyone should know better about names, it’s me). I apologized immediately (well, as soon as I understood), but I remain disappointed in myself. Especially since he was also incredibly helpful: solving not just one problem, but three! AirPods fixed (though they had to be sent out); critical notifications enabled for my continuous glucose monitor; and he helped me understand how I will deal with my iPhone battery in my 15 Pro Max as it ages.

He was knowledgeable, competent, helpful, and kind, even when I fucked up. He solved all my problems. I hope he gets better treatment from others, and I’m sorry he didn’t get it from me.

@drdrang @siracusa Call it #hearsay, but a friend shared his #frustrating #experience with a 1 y/o #MacBook Air. The #SSD failed mid-video edit, so he went to the #AppleStore in #NYC. At the #GeniusBar, the tech said (paraphrased): “If you came yesterday, your #warranty would cover it. Today it’s $700. Better to buy a new one.”

Hard to square with all those stories of happy #Apple #customers who were #overjoyed when the company went the extra mile to keep them #SatisfiedCustomer

@drdrang @siracusa Call it #hearsay, but a friend shared his #frustrating #experience with a 1 y/o #MacBook Air. The #SSD failed mid-video edit, so he went to the #AppleStore in #NYC. At the #GeniusBar, the tech said (paraphrased): “If you came yesterday, your #warranty would cover it. Today it’s $700. Better to buy a new one.”

Hard to square with all those stories of happy #Apple #customers who were #overjoyed when the company went the extra mile to keep them #SatisfiedCustomer

@drdrang @siracusa Call it #hearsay, but a friend shared his #frustrating #experience with a 1 y/o #MacBook Air. The #SSD failed mid-video edit, so he went to the #AppleStore in #NYC. At the #GeniusBar, the tech said (paraphrased): “If you came yesterday, your #warranty would cover it. Today it’s $700. Better to buy a new one.”

Hard to square with all those stories of happy #Apple #customers who were #overjoyed when the company went the extra mile to keep them #SatisfiedCustomer

@drdrang @siracusa Call it #hearsay, but a friend shared his #frustrating #experience with a 1 y/o #MacBook Air. The #SSD failed mid-video edit, so he went to the #AppleStore in #NYC. At the #GeniusBar, the tech said (paraphrased): “If you came yesterday, your #warranty would cover it. Today it’s $700. Better to buy a new one.”

Hard to square with all those stories of happy #Apple #customers who were #overjoyed when the company went the extra mile to keep them #SatisfiedCustomer

@drdrang @siracusa Call it #hearsay, but a friend shared his #frustrating #experience with a 1 y/o #MacBook Air. The #SSD failed mid-video edit, so he went to the #AppleStore in #NYC. At the #GeniusBar, the tech said (paraphrased): “If you came yesterday, your #warranty would cover it. Today it’s $700. Better to buy a new one.”

Hard to square with all those stories of happy #Apple #customers who were #overjoyed when the company went the extra mile to keep them #SatisfiedCustomer

Wednesday.
A terrible night's sleep, the good wife had a migraine after work, so nobody was very content.

Meanwhile, I've gone from having a single planned outing next week for work to going to Liverpool at the weekend, Birmingham on Monday and London on Thursday.

Friday: Liverpool is a volunteer trip to show refreshable Braille to a primary school student. I'm going alone, so maybe some reading time on the train! And I get to expense my travel. Was only about £30 return on the train, which for about 240 miles round-trip seems pretty reasonable to me!

Monday: Birmingham is to get a phone battery replaced in the work iPhone, very important. Not sure how easy I'll find it navigating New Street without any sighted help, but I'll give it a go I suppose: what's the worst that can happen? Google maps wants me to walk a couple of hundred feet. I have legs, I can speak up and ask for help if I need it. I am not going to refuse to get it done just because nobody I know can accompany me. #BigBoyPants time. Anyone have experience of #Apple's #GeniusBar if you are #blind, by any chance?

Thursday: It's Global Accessibility Awareness Day, and work are putting on a to-do. In reality I don't think I have much to do but stand around looking blind and answer the odd question.
WeWalk, Microsoft, Be My Eyes etc are all turning up, so it'll be a bit of schmoozing but sadly no boozing.

6AM train and I'll have to tube it from Paddington, which I always enjoy. The office is literally across the road from Aldgate East, so no worries at all on the navigation front there - I enjoy feeling like a ping pong ball zipping around the underground.

Apple führt neues Store-Design mit kombiniertem Genius Bar und Abholstation ein
Apple hat am Donnerstag erste Bilder seines neuen Stores im MixC Hefei in China veröffentlicht. Dabei fällt ein innovati
https://www.apfeltalk.de/magazin/news/apple-fuehrt-neues-store-design-mit-kombiniertem-genius-bar-und-abholstation-ein/
#News #Tellerrand #Abholstation #AirPodsJahrDerSchlange #ApplePickup #AppleStore #AppleStoreRenovierung #GeniusBar #MiamiWorldcenter #MixCHefei #StoreDesign #TodayAtApple

Apple führt neues Store-Design mit kombiniertem Genius Bar und Abholstation ein
Apple hat am Donnerstag erste Bilder seines neuen Stores im MixC Hefei in China veröffentlicht. Dabei fällt ein innovati
https://www.apfeltalk.de/magazin/news/apple-fuehrt-neues-store-design-mit-kombiniertem-genius-bar-und-abholstation-ein/
#News #Tellerrand #Abholstation #AirPodsJahrDerSchlange #ApplePickup #AppleStore #AppleStoreRenovierung #GeniusBar #MiamiWorldcenter #MixCHefei #StoreDesign #TodayAtApple

Apple führt neues Store-Design mit kombiniertem Genius Bar und Abholstation ein
Apple hat am Donnerstag erste Bilder seines neuen Stores im MixC Hefei in China veröffentlicht. Dabei fällt ein innovati
https://www.apfeltalk.de/magazin/news/apple-fuehrt-neues-store-design-mit-kombiniertem-genius-bar-und-abholstation-ein/
#News #Tellerrand #Abholstation #AirPodsJahrDerSchlange #ApplePickup #AppleStore #AppleStoreRenovierung #GeniusBar #MiamiWorldcenter #MixCHefei #StoreDesign #TodayAtApple

Apple führt neues Store-Design mit kombiniertem Genius Bar und Abholstation ein
Apple hat am Donnerstag erste Bilder seines neuen Stores im MixC Hefei in China veröffentlicht. Dabei fällt ein innovati
https://www.apfeltalk.de/magazin/news/apple-fuehrt-neues-store-design-mit-kombiniertem-genius-bar-und-abholstation-ein/
#News #Tellerrand #Abholstation #AirPodsJahrDerSchlange #ApplePickup #AppleStore #AppleStoreRenovierung #GeniusBar #MiamiWorldcenter #MixCHefei #StoreDesign #TodayAtApple

Apple führt neues Store-Design mit kombiniertem Genius Bar und Abholstation ein
Apple hat am Donnerstag erste Bilder seines neuen Stores im MixC Hefei in China veröffentlicht. Dabei fällt ein innovati
https://www.apfeltalk.de/magazin/news/apple-fuehrt-neues-store-design-mit-kombiniertem-genius-bar-und-abholstation-ein/
#News #Tellerrand #Abholstation #AirPodsJahrDerSchlange #ApplePickup #AppleStore #AppleStoreRenovierung #GeniusBar #MiamiWorldcenter #MixCHefei #StoreDesign #TodayAtApple

Apple The Exchange TRX: Here’s how to set a Genius Bar appointment in Malaysia #applegeniusbar #applemalaysia #applestore #applestoremalaysia #applestoretrx #appletheexchangetrx #digitallife #featured #geniusbar #geniusbarmalaysia #howto #laptops #misc #smartphones #tablets #tech #wearables

https://soyacincau.com/2024/06/23/apple-the-exchange-trx-genius-bar-appointment/

Apple The Exchange TRX: Here’s how to set a Genius Bar appointment in Malaysia #applegeniusbar #applemalaysia #applestore #applestoremalaysia #applestoretrx #appletheexchangetrx #digitallife #featured #geniusbar #geniusbarmalaysia #howto #laptops #misc #smartphones #tablets #tech #wearables

https://soyacincau.com/2024/06/23/apple-the-exchange-trx-genius-bar-appointment/

Apple The Exchange TRX: Here’s how to set a Genius Bar appointment in Malaysia #applegeniusbar #applemalaysia #applestore #applestoremalaysia #applestoretrx #appletheexchangetrx #digitallife #featured #geniusbar #geniusbarmalaysia #howto #laptops #misc #smartphones #tablets #tech #wearables

https://soyacincau.com/2024/06/23/apple-the-exchange-trx-genius-bar-appointment/

Apple The Exchange TRX: Here’s how to set a Genius Bar appointment in Malaysia #applegeniusbar #applemalaysia #applestore #applestoremalaysia #applestoretrx #appletheexchangetrx #digitallife #featured #geniusbar #geniusbarmalaysia #howto #laptops #misc #smartphones #tablets #tech #wearables

https://soyacincau.com/2024/06/23/apple-the-exchange-trx-genius-bar-appointment/

Apple The Exchange TRX: Eröffnung des ersten Apple Stores in Malaysia
Am Samstag, den 22. Juni, öffnet Apple The Exchange TRX in Kuala Lumpur seine Türen. Dies markiert die Eröffnung des ersten Apple Stores in Malaysia. Der Store bi
https://www.apfeltalk.de/magazin/news/apple-the-exchange-trx-eroeffnung-des-ersten-apple-stores-in-malaysia/
#News #Tellerrand #ApplePickup #AppleStore #AppleProdukte #Erffnung #GeniusBar #KualaLumpur #Malaysia #Nachhaltigkeit #TodayAtApple #TunRazakExchange

Apple The Exchange TRX: Eröffnung des ersten Apple Stores in Malaysia
Am Samstag, den 22. Juni, öffnet Apple The Exchange TRX in Kuala Lumpur seine Türen. Dies markiert die Eröffnung des ersten Apple Stores in Malaysia. Der Store bi
https://www.apfeltalk.de/magazin/news/apple-the-exchange-trx-eroeffnung-des-ersten-apple-stores-in-malaysia/
#News #Tellerrand #ApplePickup #AppleStore #AppleProdukte #Erffnung #GeniusBar #KualaLumpur #Malaysia #Nachhaltigkeit #TodayAtApple #TunRazakExchange

Apple The Exchange TRX: Eröffnung des ersten Apple Stores in Malaysia
Am Samstag, den 22. Juni, öffnet Apple The Exchange TRX in Kuala Lumpur seine Türen. Dies markiert die Eröffnung des ersten Apple Stores in Malaysia. Der Store bi
https://www.apfeltalk.de/magazin/news/apple-the-exchange-trx-eroeffnung-des-ersten-apple-stores-in-malaysia/
#News #Tellerrand #ApplePickup #AppleStore #AppleProdukte #Erffnung #GeniusBar #KualaLumpur #Malaysia #Nachhaltigkeit #TodayAtApple #TunRazakExchange

Apple The Exchange TRX: Eröffnung des ersten Apple Stores in Malaysia
Am Samstag, den 22. Juni, öffnet Apple The Exchange TRX in Kuala Lumpur seine Türen. Dies markiert die Eröffnung des ersten Apple Stores in Malaysia. Der Store bi
https://www.apfeltalk.de/magazin/news/apple-the-exchange-trx-eroeffnung-des-ersten-apple-stores-in-malaysia/
#News #Tellerrand #ApplePickup #AppleStore #AppleProdukte #Erffnung #GeniusBar #KualaLumpur #Malaysia #Nachhaltigkeit #TodayAtApple #TunRazakExchange

Apple The Exchange TRX: Eröffnung des ersten Apple Stores in Malaysia
Am Samstag, den 22. Juni, öffnet Apple The Exchange TRX in Kuala Lumpur seine Türen. Dies markiert die Eröffnung des ersten Apple Stores in Malaysia. Der Store bi
https://www.apfeltalk.de/magazin/news/apple-the-exchange-trx-eroeffnung-des-ersten-apple-stores-in-malaysia/
#News #Tellerrand #ApplePickup #AppleStore #AppleProdukte #Erffnung #GeniusBar #KualaLumpur #Malaysia #Nachhaltigkeit #TodayAtApple #TunRazakExchange

The new #Siri:
- More natural, more personal, more relevant
- Better design
- LLM level language understandings
- Siri remembers previous requests for a session and uses them as context
- Siri supports spoken and typed text
- Siri is an Apple #Genius now, like the #GeniusBar people used to be
- Ask how to use features, it will explain
- Siri can edit photos, and interact between apps, including sending data from app to app. like adding a photo to a document.

Lots of demos of features…

Late picture of the day post. We actually went out today (had to stop at the Genius Bar to have my new-to-me MacBook Air diagnosed). Ended up eating out for once afterwards!

https://www.cheryllindojones.com/personal/picture-a-day-feb-10

I was pretty annoyed with the time management situation at the Apple Store. I had an appointment for 4:35 and didn’t get helped until at least 40 minutes later. It would’ve been nice if they had been more communicative and transparent about the wait. 😒

#blog #GeniusBar #Apple #food

Finally got my Mac Mini back after the long weekend of National Day and Mid Autumn Festival holidays. Inadvertently, they upgraded to macOS Sonoma even though I told them not to... Oh well. SSD health on this is "reused" logic board is ~41TB data written. Let's hope all the other problems are fixed. Right off the bat I could tell it is running cooler. (I did clean out the dust from previous owner so it's not because of that.) #macmini #MacminiM1 #AppleM1 #macos #Sonoma #applerepair #geniusbar

Dear oh dear, my Mac Mini M1 is having on-board memory failure and pink screen of death reboots... Diagnostics show reference code PPM001. A lot of electron apps are crashing, Firefox also keeps crashing. Not using Homekit but homed kept crashing too as seen in Console crash reports. :( thank god for Apple Care. Let's see how it goes. #MacminiM1 #applecare #m1Chip #macerrors #macos #ventura #geniusbar

Outsourcing is just the worst!

Third UK Apple Store has unionized, says customers also harmed https://9to5mac.com/2023/09/05/third-uk-apple-store-has-unionized/

#UK #Apple #AppleStore #Unionization #GeniusBar #Outsourcing #TechNews

Hmm #mbp keeps turning itself back on, overheating and two keys aren't working.

Is this a #geniusbar trip?

Or does anyone have any ideas.

Intel chip about 5yo.

#macos

An Apple Store employee on leave has tested positive for COVID-19 in Santa Monica - An Apple Store employee who was on leave from the Third St. Promenade store in Santa Monica, Califo... more: http://feedproxy.google.com/~r/Techcrunch/~3/LLDRTKM_3jw/ #retailstores #unitedstates #coronavirus #applestore #industries #companies #geniusbar #appleinc #covid19 #apple #china #italy #tc