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#customer_focus — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #customer_focus, aggregated by home.social.

  1. Who would I select, as the leaders of management improvement (, six sigma, continual improvement, , innovation, quality management, theory of constraints…) thought and practice in 2006?

    management.curiouscatblog.net/

    Russell Ackoff – I find it difficult to imagine a list thought leader list, not including his name...

    George Box: statistics, design of experiments, ...

    James Womack and Daniel Jones...
    Eliyahu M. Goldratt...