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671 results for “curiouscat”

  1. John Hunter @curiouscat ·

    "The quality of a product or service alone is no longer a differentiator; instead the overall quality of the experience is now the differentiator for customers..."

    management.curiouscatblog.net/

    #management #leadership #customer_experience
  2. Ms. Que Banh @[email protected] ·

    These are the two #carnivorous #plants that I got for Mom's early birthday gift 🙂💚
    Venus fly trap & Sarracenia Farnhamii pitcher plant. Natural bug catchers.
    Asher was inspecting them.

    #houseplants #IndoorPlants #VenusFlyTrap #PitcherPlant #SarraceniaFarnhamii #CuriousCat

    #curiouscat #sarraceniafarnhamii #pitcherplant #venusflytrap #indoorplants #houseplants
  3. John Hunter @curiouscat ·

    "What can learn from Duke and Wisconsin’s basketball teams?
    ...
    The lesson many people miss is that college teams are mostly about developing a team that wins. Developing individual players is a part of that, but it is subordinate to developing a team..."

    management.curiouscatblog.net/

    #managers #teams #management #leadership #coaching
  4. John Hunter @curiouscat ·

    ...John says if you focus on building the capability in the organization to understand variation and to appreciate how to use - then you are on the right path, and can increase your influence in addition.

    “You need to build into the organization things like a focus on pleasing the customer instead of pleasing your boss.” When combining all of these methods, that is when your is going to be most effective...

    management.curiouscatblog.net/

    #data #leadership #management #systems_thinking
  5. John Hunter @curiouscat ·

    "Too often I see simplistic thinking used to accept that the results were good so what we did was wise or the results were bad so what we did was unwise. Sometimes those conclusions have merit. Sometimes they don’t. The results matter but understanding the nature of those results is important..."

    management.curiouscatblog.net/

    #management #leadership #critical_thinking #systems_thinking
  6. John Hunter @curiouscat ·

    "What you want is not just to fix the bugs software testers catch but figure out the reasons those bugs were created and improve you process so you create fewer bugs in the future."

    management.curiouscatblog.net/

    #management #softwaredevelopment #software_testing #organization_as_a_system
  7. Maggie 🐹 @[email protected] ·

    “I smell secrets. And maybe tuna.”
    Investigation is in progress. Please do not disturb the detective. 🕵️‍♀️
    #CuriousCat
    #catsofmastodon

    #curiouscat #catsofmastodon
  8. John Hunter @curiouscat ·

    "Good process improvement practices include:

    - standardized improvement process (pdsa, or whatever)

    - Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading reports and making decisions is not the way to improve effectively.

    - evidence based decision making..."

    management.curiouscatblog.net/

    #management #process_improvement #continual_improvement #systems_thinking #leadership
  9. John Hunter @curiouscat ·

    ...The reason the blaming a person is a bad idea is that your organization will improve much more effectively if you keep asking why.

    Why did they make that error? Why did the process let them make that error? When you follow the why chain a couple more steps you can find root causes that will allow you to find a much more effective solution...

    management.curiouscatblog.net/

    #management #leadership #blame #systems_thinking
  10. John Hunter @curiouscat ·

    Interruptions can severely degrade your performance. The type of work you are doing impacts the cost greatly. I have spent some of my time programming web applications. When I am doing that interruptions are a huge drain on my performance (for me the costs of interruptions while programming are far higher than any other type of work I have done – many times higher). If the interruption disrupts my flow...

    management.curiouscatblog.net/

    #management #psychology #systems_thinking
  11. John Hunter @curiouscat ·

    Combinatorial Testing – The Quadrant of Massive Efficiency Gains

    Creating software test to test complex software with many factors that interact in ways that create bugs is quite challenging. But there are tools that are extremely useful.

    management.curiouscatblog.net/

    #softwaredevelopment #software_testing
  12. John Hunter @curiouscat ·

    "Understanding to what extent an issue is within your control or influence can help a great deal in determining good strategies. Where you have a good chance to influence the process you can focus on strategies that may require much more of your participation to be successfully adopted.
    ...
    there is a temporal component to your circle of influence..."

    management.curiouscatblog.net/

    #management #systems_thinking #influence #leadership
  13. Porru :toka: @[email protected] ·

    #CuriousCat​ en kontua ingo banu, galdera anonimoak jasotzeko webgune batian, ingo zenizkiakete galderak?

    #curiouscat
  14. John Hunter @curiouscat ·

    is necessary for management improvement. That is true in manufacturing, service, government, research and any other environment. The way process management will be done must be modified to be effective...

    management.curiouscatblog.net/

    #process_management #management
  15. John Hunter @curiouscat ·

    A good management system doesn’t rely on heroic efforts to save the day. The organization is designed to succeed. It is robust. It will succeed with all the variation thrown at it by the outside world. A good management system takes advantage of the contributions people offer, but it will not perform poorly when others are relied on.

    A well run organization has graceful degradation (when one component fails or one person is missing...

    management.curiouscatblog.net/

    #management #systems_thinking
  16. John Hunter @curiouscat ·

    What’s your advice for managers who are just starting out?

    Read the Leader’s Handbook by Peter Scholtes and use it as a reference to guide your actions on a weekly basis.

    Learn to experiment and iterate quickly. Your main aim should be to manage the management system (which may mean the management practices used within your scope of authority or influence)...

    management.curiouscatblog.net/

    #management #leadership #managers #systems_thinking
  17. John Hunter @curiouscat ·

    The idea that what is winning right now is best is flawed. What is successful now is dependent on the larger system and the conditions that impact that system... British Airways had to shut down flights worldwide. This has happened numerous times for major airlines in the last few years.

    The systems that they settled on may seem to be working well for years and then suffer catastrophic failures. Why did they accept...

    management.curiouscatblog.net/

    #management #leadership #systems_thinking
  18. John Hunter @curiouscat ·

    Watch the video for much more but the basic idea of is to create a new design for a product, service or the organization based on existing feasibility but without the constraints of the existing setup. Then you can use that ideal to figure out a plan to move from the existing state to that idealized design. Russell co-authored a good book on the topic: Idealized Design...

    management.curiouscatblog.net/

    #idealized_design #ackoff #management #innovation #systems_thinking
  19. John Hunter @curiouscat ·

    management requires customization to the organization. You cannot just copy management practices from one place, where they are successful, to another. You can learn from what has been successful and adopt it to your organization if you have knowledge and theory and know how to test (pdsa) the effectiveness of new ideas in your organization...

    management.curiouscatblog.net/

    #management #leadership #systems_thinking
  20. John Hunter @curiouscat ·

    If You Create a System That Includes The Perfect Conditions for Scandals, Expect Scandals to Happen

    curiouscatlinks.blogspot.com/2

    #systems_thinking #psychology
  21. John Hunter @curiouscat ·

    I do not like the actions of many in ... I just object to those that unjustly take from the other stakeholders involved.
    ...
    Those gimmicks that leave stakeholders that built such companies in ruin should be criticized. It is a core principle that I share with Dr. Deming, Toyota… that companies exist not to be plundered by those in positions of power but to benefit all the stakeholders: employees, owners, customers...

    management.curiouscatblog.net/

    #private_equity #leadership #management #ethics
  22. John Hunter @curiouscat ·

    "explore the method to effectively learn from decisions the organization makes. The idea seem simple but they are powerful.

    Preparing a record of every decision of any significance, ones that involve doing something or (of particular importance) ones that involve not doing something.
    ...
    The decision should be monitored to determine whether the expectations are being met..."

    Russell

    management.curiouscatblog.net/

    #ackoff #management #critical_thinking #systems_thinking #decisions
  23. John Hunter @curiouscat ·

    Who would I select, as the leaders of management improvement (, six sigma, continual improvement, , innovation, quality management, theory of constraints…) thought and practice in 2006?

    management.curiouscatblog.net/

    Russell Ackoff – I find it difficult to imagine a list thought leader list, not including his name...

    George Box: statistics, design of experiments, ...

    James Womack and Daniel Jones...
    Eliyahu M. Goldratt...

    #lean_thinking #systems_thinking #customer_focus #leadership #management #data
  24. John Hunter @curiouscat ·

    Poka-Yoke () is one of my favorite ideas. I just love the idea of not only making something that works well but making something that is difficult to have work badly...

    management.curiouscatblog.net/

    #mistake_proofing #management #quality_tools #design #process_management
  25. John Hunter @curiouscat ·

    Is Executive Pay Excessive? In 1977, 's answer was, no. As pay did become increasingly excessive, Drucker became a prominent voice against the unjust pay of CEO’s.

    "Economically, [the] few very large executive salaries are quite unimportant. Socially, they do enormous damage. They are highly visible and highly publicized. And they are therefore taken as typical, rather than as the extreme exceptions they are."

    ...

    management.curiouscatblog.net/

    #peterdrucker #management #leadership #executive_pay
  26. John Hunter @curiouscat ·

    , and all the other programs focusing on and imrpovement are largely the same and are complimentary. It’s only the packaging efforts of competing consultants that creates the perception of fundamentally different approaches.

    Many of the tools are used between the different programs and many of the important concepts are similar. Some tools are much more common in one program, even if they are not limited to one program...

    management.curiouscatblog.net/

    #lean #six_sigma #process_management #management
  27. John Hunter @curiouscat ·

    Avoid Bad Technology Non-Solutions Using Agile and PDSA

    evop.blogspot.com/2011/09/avoi

    "Many technology solutions are lousy. If people applied PDSA thinking curiouscat.com/management/dict they would be much better off. software development does this to a reasonable degree... A big reason I moved into technology myself was because getting IT solutions implemented properly (even half way decently) was nearly impossible. And this is true all over..."

    #agile #management #softwaredevelopment #pdsa #usability
  28. Picanúmeros @[email protected] ·

    Ayer contesté una pregunta en #CuriousCat bastante excéntrica pero que contesté por haber sido formulada por alguien a quien aprecio y porque supone una ocasión de explicar cómo funciona un problema de cálculo de probabilidades. Allá va:

    Cuál es la probabilidad de embarazo no deseado o contraer ETS de una persona que liga mucho, pongámosle 3 polvos … — [DISCLAIMER: NO TENGO NI IDEA DE SEXOLOGÍA ASÍ QUE NO ME CREÁIS MUCHO EN ESTA RESPUESTA. LA RESPONDO PARA EXPONER…

    curiouscat.live/Picanumeros/po

    #curiouscat
  29. Picanúmeros @[email protected] ·

    Me ha llegado una pregunta al #CuriousCat relacionada con un tema escurridizo: la relación entre ANOVA y regresión lineal (!!!). Os dejo mi respuesta:

    Hola!! Espero que vaya bien el verano :) ¿Podrías explicar la relación entre Anova y Regresión Lineal? — En Graná muriendo del calor, pero no me quejo :)
    Grosso modo y sin meternos en detalles numéricos, la ANOVA se basa en los residuos del modelo de regresión lineal (generalmente con variables independientes cualitativas aunque también se puede hacer con cuantitativas). Más concretamente, compara la media de estos residuos con la varianza del modelo en sí para saber si el factor o los factores están explicando lo suficiente y, por tanto, si son significativos o no. Esto lo podemos hacer gracias a las propiedades de descomposición de la varianza de la variable explicada Y.
    curiouscat.live/Picanumeros/po

    #curiouscat
  30. John Hunter @curiouscat ·

    The current bad air pollution in the USA from Canadian forest fires reminded me of my experience with Extremely Bad Haze in Johor Bahru and Singapore

    malaysia.curiouscatnetwork.com

    See the post for comparison photos from my condo (looking from Malaysia into Singapore).

    #pollution #air_quality #health
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