#jdpower — Public Fediverse posts

Weekly output: wireless-service satisfaction, ransomware survey, Dashlane report, Verizon fee increases, drone policy

I had one work event on my calendar this week that I don’t think rates as an appearance worth listing here, since I got roped into it at the last minute. I’d put the Internet Law & Policy Foundry’s tech-law trivia contest on my schedule Wednesday thinking it would be fun to watch, but then one of the contestants asked if I’d like to join their team–and we finished in third place. This was one of the first public trivia contests I’d joined since 1987, when I was a member of the high school team that won a New Jersey state championship, and it’s nice to see that I still have it or at least some of it.

This coming week has me traveling for work for the first time since the middle of June and to an event that first landed on my travel calendar in 2018: I’m headed to Las Vegas for the Black Hat information-security conference. The trip doesn’t include the DEF CON infosec conference that follows Black Hat, and on Patreon I explained why I opted out of that and feel a little guilty about it.

7/31/2025: People Like Wireless Service Best When It Doesn’t Involve the Big 3 Carriers, PCMag

The gap betweeen J.D. Power’s customer-satisfaction stats for the big three wireless carriers and that firm’s metrics for companies reselling the networks of AT&T, T-Mobile and Verizon caught my eye.

8/1/2025: Ransomware Victims Are Still Paying Up, Some More Than Once, PCMag

This survey published by the security firm Semperis got an unfortunate news peg when the Trump administration rescinded the West Point department-chair appointment of one of the report’s expert contributors, former Cybersecurity & Infrastructure Security Administration head Jen Easterly.

8/1/2025: This Password Manager Caught Some of Its Own Employees Not Using Its Product, PCMag

Dashlane’s PR folks offered me this story ahead of time. Since I have always found the fallible-human element of information security to be fascinating, I accepted the offer, and then my editors concurred.

8/1/2025: Months After Freezing Wireless Rates But Not Fees, Verizon Slips in a Fee Increase, PCMag

One of my colleagues brought this to my attention, and I was happy to set aside some time Friday morning to cover it.

8/2/2025: The Drone Industry Can’t Wait for This One Federal Regulation to Take Off, PCMag

I spent Tuesday and Wednesday at Nationals Park to cover a drone-policy conference hosted there by the trade group AUVSI, but I didn’t get around to writing it until Thursday night.

#AUVSI #BlackHat #ConsumerCellular #Dashlane #droneDelivery #drones #finePrint #JDPower #junkFees #NationalsPark #NatsPark #passwordManager #ransomware #Semperis #verizon #Vz #wirelessServices

Weekly output: wireless-service satisfaction, ransomware survey, Dashlane report, Verizon fee increases, drone policy

I had one work event on my calendar this week that I don’t think rates as an appearance worth listing here, since I got roped into it at the last minute. I’d put the Internet Law & Policy Foundry’s tech-law trivia contest on my schedule Wednesday thinking it would be fun to watch, but then one of the contestants asked if I’d like to join their team–and we finished in third place. This was one of the first public trivia contests I’d joined since 1987, when I was a member of the high school team that won a New Jersey state championship, and it’s nice to see that I still have it or at least some of it.

This coming week has me traveling for work for the first time since the middle of June and to an event that first landed on my travel calendar in 2018: I’m headed to Las Vegas for the Black Hat information-security conference. The trip doesn’t include the DEF CON infosec conference that follows Black Hat, and on Patreon I explained why I opted out of that and feel a little guilty about it.

7/31/2025: People Like Wireless Service Best When It Doesn’t Involve the Big 3 Carriers, PCMag

The gap betweeen J.D. Power’s customer-satisfaction stats for the big three wireless carriers and that firm’s metrics for companies reselling the networks of AT&T, T-Mobile and Verizon caught my eye.

8/1/2025: Ransomware Victims Are Still Paying Up, Some More Than Once, PCMag

This survey published by the security firm Semperis got an unfortunate news peg when the Trump administration rescinded the West Point department-chair appointment of one of the report’s expert contributors, former Cybersecurity & Infrastructure Security Administration head Jen Easterly.

8/1/2025: This Password Manager Caught Some of Its Own Employees Not Using Its Product, PCMag

Dashlane’s PR folks offered me this story ahead of time. Since I have always found the fallible-human element of information security to be fascinating, I accepted the offer, and then my editors concurred.

8/1/2025: Months After Freezing Wireless Rates But Not Fees, Verizon Slips in a Fee Increase, PCMag

One of my colleagues brought this to my attention, and I was happy to set aside some time Friday morning to cover it.

8/2/2025: The Drone Industry Can’t Wait for This One Federal Regulation to Take Off, PCMag

I spent Tuesday and Wednesday at Nationals Park to cover a drone-policy conference hosted there by the trade group AUVSI, but I didn’t get around to writing it until Thursday night.

#AUVSI #BlackHat #ConsumerCellular #Dashlane #droneDelivery #drones #finePrint #JDPower #junkFees #NationalsPark #NatsPark #passwordManager #ransomware #Semperis #verizon #Vz #wirelessServices

Weekly output: wireless-service satisfaction, ransomware survey, Dashlane report, Verizon fee increases, drone policy

I had one work event on my calendar this week that I don’t think rates as an appearance worth listing here, since I got roped into it at the last minute. I’d put the Internet Law & Policy Foundry’s tech-law trivia contest on my schedule Wednesday thinking it would be fun to watch, but then one of the contestants asked if I’d like to join their team–and we finished in third place. This was one of the first public trivia contests I’d joined since 1987, when I was a member of the high school team that won a New Jersey state championship, and it’s nice to see that I still have it or at least some of it.

This coming week has me traveling for work for the first time since the middle of June and to an event that first landed on my travel calendar in 2018: I’m headed to Las Vegas for the Black Hat information-security conference. The trip doesn’t include the DEF CON infosec conference that follows Black Hat, and on Patreon I explained why I opted out of that and feel a little guilty about it.

7/31/2025: People Like Wireless Service Best When It Doesn’t Involve the Big 3 Carriers, PCMag

The gap betweeen J.D. Power’s customer-satisfaction stats for the big three wireless carriers and that firm’s metrics for companies reselling the networks of AT&T, T-Mobile and Verizon caught my eye.

8/1/2025: Ransomware Victims Are Still Paying Up, Some More Than Once, PCMag

This survey published by the security firm Semperis got an unfortunate news peg when the Trump administration rescinded the West Point department-chair appointment of one of the report’s expert contributors, former Cybersecurity & Infrastructure Security Administration head Jen Easterly.

8/1/2025: This Password Manager Caught Some of Its Own Employees Not Using Its Product, PCMag

Dashlane’s PR folks offered me this story ahead of time. Since I have always found the fallible-human element of information security to be fascinating, I accepted the offer, and then my editors concurred.

8/1/2025: Months After Freezing Wireless Rates But Not Fees, Verizon Slips in a Fee Increase, PCMag

One of my colleagues brought this to my attention, and I was happy to set aside some time Friday morning to cover it.

8/2/2025: The Drone Industry Can’t Wait for This One Federal Regulation to Take Off, PCMag

I spent Tuesday and Wednesday at Nationals Park to cover a drone-policy conference hosted there by the trade group AUVSI, but I didn’t get around to writing it until Thursday night.

#AUVSI #BlackHat #ConsumerCellular #Dashlane #droneDelivery #drones #finePrint #JDPower #junkFees #NationalsPark #NatsPark #passwordManager #ransomware #Semperis #verizon #Vz #wirelessServices

Weekly output: Zipline drones, fixed wireless broadband, AI transformations, Dashlane, AI fairness, FCC resignations, AI resiliency, National Capital Radio & Television MuseumM

My third week in a row of business travel had me in Santa Clara, Calif., from Tuesday through Friday–at a venue I’d last set foot in at the Demo conference in 2013.

6/3/2025: Inside Zipline’s high-tech drone factory where delivery innovation takes flight, Fast Company

My decision to book an early-afternon flight from SFO to National at the end of my Google I/O trip last month paid off when I used that time to visit the drone-delivery startup Zipline’s factory in South San Francisco. I followed up that visit by quizzing an executive from the firm a week later.

6/3/2025: Fiber Is Fast, But 5G Home Internet Is More Appealing for One Reason, PCMag

I didn’t want to write up this J.D. Power customer-satisfaction survey without getting some answers about the weirdly-high scores for old, slow digital-subscriber-line services.

6/4/2025: Transforming Industries with AI & Big Data—Success Stories from the Frontlines, TechEx North America

The first of three panels I did at this conference at the Santa Clara Convention Center (with the organizers covering my lodging and reimbursing my airfare) reunited me with a fellow panelist from 2021: Lufthansa Industry Solutions’ Stanislaw Schmal, who was on a panel I did at my first post-pandemic conference trip in September of 2021. It was a treat to have Stan on stage again, and he and my other panelists–Oracle’s Shasank Chavan, Ford Credit’s Manav Khatri, Airbnb’s Dror Engel, and Deepgram’s Kris Efland–made my panel-moderation work easy.

6/5/2025: This Password Manager Now Lets You Create an Account Without a Password, PCMag

Dashlane gave me an embargoed copy of their announcement of their new option to let people create accounts secured only by USB security keys, but that left me a little fuzzy about how exactly this would differ from that password-manager service’s existing support for passwordless authentication–and my editor was fine with holding the post until I could get those details cleared up.

6/5/2025: AI Fairness and Bias Mitigation—Advanced Approaches, TechEx North America

My second panel had me quizzing JPMorgan Chase’s Naresh Dulam, Aon’s Aras “Russ” Memisyazici, and PwC’s Ilana Golbin Blumenfeld about how to avoid having AI systems amplify human biases.

6/5/2025: Who’s Running the FCC? Surprise Resignation Reduces the Agency to a Duo, PCMag

I’ve been writing about the Federal Communications Commission for well over two decades, probably closer to three, and I can’t remember a commissioner announcing a resignation on a Wednesday effective on Friday of the same week. Also unprecedented: having this five-member commission reduced to two people.

6/5/2025: Building Resilient AI Infrastructure, TechEx North America

My last panel at TechEx was a late addition when another moderator dropped out; when an event paying your travel asks for you to pitch in, it’s a good idea to be a team player. My teammates on this panel: Ford Motor Company’s Robert Gray, Oracle’s Iman Zadeh, Red Hat’s Mark Kurtz and InfoVia’s Mike Magalsky.

6/6/2025: Spotify Takes Flight on United Airlines: Here’s What You Get, PCMag

When I got to try this on my flight from San Jose to Houston Friday, I realized that United’s implementation of Spotify did not include the ability to listen to the airline’s longtime theme song, “Rhapsody in Blue”–which made the lede I’d written incorrect. Instead of just rewriting that, I opted to take notes on the experience over that three-plus hour flight and rewrite the entire post.

6/7/2025: This Little Museum Outside DC Offers a Deep Dive Into Retro Radio and TV Tech, PCMag

My friend and longtime CES fellow traveler Gary Arlen suggested that I visit the National Capital Radio & Television Museum in Bowie, Md., where he’s a docent, and I took him up on that advice in February. Then I didn’t write the post until March, after which my client needed a little longer to get the story edited and published.

#AI #artificialIntelligence #conference #Dashlane #droneDelivery #DSL #FCC #FIDO2 #fixedWireless #JDPower #NationalCapitalRadioTelevisionMuseum #passwordManager #SantaClara #Spotify #techHistory #TechExNorthAmerica #UA #UnitedAirlines #vacuumTubes #vintage #Zipline

Phishing, fraud, and the financial sector’s crisis of trust https://www.helpnetsecurity.com/2025/04/08/financial-sector-customer-trust/ #financialindustry #cybersecurity #PingIdentity #Don'tmiss #DataVisor #Discover #phishing #Portal26 #JDPower #fraud #News

A lot of new in-car tech is “not necessary,” survey finds - Enlarge / Mercedes-Benz got into the passenger infotainment game with t... - https://arstechnica.com/?p=2045227 #cartechnology #jdpower #cars

https://www.evshift.com/275070/chevy-equinox-2023-ganadora-del-premio-j-d-power-chevrolet-2/ Chevy Equinox 2023 – Ganadora del premio J.D. Power | Chevrolet #2023Equinox #5PassengerSuv #chevrolet #chevy #ChevyEquinox #CompactSUV #del #ElectricCars #ElectricVehicles #Equinox #EquinoxJDPower #EV #Ganadora #J.D #JDPower #JDPowerAward #JDPowerCompactSUV #power #premio

https://www.evshift.com/274902/2023-chevy-equinox-jd-power-award-winner-chevrolet-3/ 2023 Chevy Equinox – JD Power Award Winner | Chevrolet #2023Equinox #5PassengerSuv #Award #chevrolet #chevy #ChevyEquinox #CompactSUV #ElectricCars #ElectricVehicles #Equinox #EquinoxJDPower #EV #JDPower #JDPowerAward #JDPowerCompactSUV #power #Winner

https://www.evshift.com/274871/2023-chevy-equinox-jd-power-award-winner-chevrolet-2/ 2023 Chevy Equinox – JD Power Award Winner | Chevrolet #2023Equinox #5PassengerSuv #Award #chevrolet #chevy #ChevyEquinox #CompactSUV #ElectricCars #ElectricVehicles #Equinox #EquinoxJDPower #EV #JDPower #JDPowerAward #JDPowerCompactSUV #power #Winner

https://www.evshift.com/262458/chevy-equinox-2023-ganadora-del-premio-j-d-power-chevrolet/ Chevy Equinox 2023 – Ganadora del premio J.D. Power | Chevrolet #2023Equinox #5PassengerSuv #chevrolet #chevy #ChevyEquinox #CompactSUV #del #ElectricCars #ElectricVehicles #Equinox #EquinoxJDPower #EV #Ganadora #J.D #JDPower #JDPowerAward #JDPowerCompactSUV #power #premio

https://www.evshift.com/261499/2023-chevy-equinox-jd-power-award-winner-chevrolet/ 2023 Chevy Equinox – JD Power Award Winner | Chevrolet #2023Equinox #5PassengerSuv #Award #chevrolet #chevy #ChevyEquinox #CompactSUV #ElectricCars #ElectricVehicles #Equinox #EquinoxJDPower #EV #JDPower #JDPowerAward #JDPowerCompactSUV #power #Winner

Automakers must build cheaper, smaller EVs to spur adoption, report says - Enlarge (credit: Getty Images )

Earlier this week, we learned ... - https://arstechnica.com/?p=1987803 #evadoption #cheapev #jdpower #cars

#Rivian #R1T, #MiniCooper Electric owners happiest with their #EV
#JDPower: Rivian dethrones #Tesla in premium segment, Mini unseats the #Kia #Niro
The Mini, in fact, scored highest of any premium and mass-market EV in the study
https://www.autoblog.com/article/electric-car-ownership-satisfaction-rankings-jd-power-2023/