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#badux — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #badux, aggregated by home.social.

  1. Huh, that was quick. The Claude desktop app didn't even finish the Cowork onboarding steps and it used the whole session limit. It just stopped with an error. Such a bad user experience. It's not fun anymore.

    #Claude #Anthropic #BadUX #Subscription #ClaudeLimits #UsageLimits

  2. Huh, that was quick. The Claude desktop app didn't even finish the Cowork onboarding steps and it used the whole session limit. It just stopped with an error. Such a bad user experience. It's not fun anymore.

    #Claude #Anthropic #BadUX #Subscription #ClaudeLimits #UsageLimits

  3. Huh, that was quick. The Claude desktop app didn't even finish the Cowork onboarding steps and it used the whole session limit. It just stopped with an error. Such a bad user experience. It's not fun anymore.

    #Claude #Anthropic #BadUX #Subscription #ClaudeLimits #UsageLimits

  4. Huh, that was quick. The Claude desktop app didn't even finish the Cowork onboarding steps and it used the whole session limit. It just stopped with an error. Such a bad user experience. It's not fun anymore.

    #Claude #Anthropic #BadUX #Subscription #ClaudeLimits #UsageLimits

  5. Huh, that was quick. The Claude desktop app didn't even finish the Cowork onboarding steps and it used the whole session limit. It just stopped with an error. Such a bad user experience. It's not fun anymore.

    #Claude #Anthropic #BadUX #Subscription #ClaudeLimits #UsageLimits

  6. Pas fâché que les préférences soient regroupées et simplifiées. Imagine si c'était dispersé dans plein de catégories différentes.

    #badUX #LinkedIn

  7. Somehow the order of my „recently closed tabs“ list in Safari (on iOS at least) is upside down. Means, the oldest are on top and I‘d have to scroll two kilometers to reach the one I just accidentally closed. Who at Apple thinks this is a good idea? Was it always like this or is this a recent change?

    #badUx #uxfail #apple #ios #iphone #safari

  8. Somehow the order of my „recently closed tabs“ list in Safari (on iOS at least) is upside down. Means, the oldest are on top and I‘d have to scroll two kilometers to reach the one I just accidentally closed. Who at Apple thinks this is a good idea? Was it always like this or is this a recent change?

    #badUx #uxfail #apple #ios #iphone #safari

  9. Somehow the order of my „recently closed tabs“ list in Safari (on iOS at least) is upside down. Means, the oldest are on top and I‘d have to scroll two kilometers to reach the one I just accidentally closed. Who at Apple thinks this is a good idea? Was it always like this or is this a recent change?

    #badUx #uxfail #apple #ios #iphone #safari

  10. Somehow the order of my „recently closed tabs“ list in Safari (on iOS at least) is upside down. Means, the oldest are on top and I‘d have to scroll two kilometers to reach the one I just accidentally closed. Who at Apple thinks this is a good idea? Was it always like this or is this a recent change?

    #badUx #uxfail #apple #ios #iphone #safari

  11. Somehow the order of my „recently closed tabs“ list in Safari (on iOS at least) is upside down. Means, the oldest are on top and I‘d have to scroll two kilometers to reach the one I just accidentally closed. Who at Apple thinks this is a good idea? Was it always like this or is this a recent change?

    #badUx #uxfail #apple #ios #iphone #safari

  12. HOLY FUCK, this dumb-arse payslip system (which I've been using for several years).

    Me: *logs in*
    System: You need to change your password every 180 days! You can't use any of your last 13 passwords!
    Me: *generates new random password*
    System: Thank you! You are now logged out.
    Me: *logs in*
    System: This is the first time that you've logged in to view payslips (or your email or password recently changed) so we need you to tell us your National Insurance Number.
    Me: I wonder which of those it could be 🙄

    And this is on top of the fact that they switch from proper 2FA to code-by-email about a year back 😐

    #BadUX

  13. How I HATE the "new" GUI pattern (that must come from Gnome, I presume) that a dialog window from an app can not be moved around without moving the parent window with it.

    That's the whole point of a dialog window… Otherwise, you should have replace the window by the dialog content.

    But if I want to move the dialog window, it's because I want to see what's underneath, so don't attach the move of the parent to the dialog, it defeats the purpose and makes me want to throw my computer away.

    #BadUX #gnome #linux

  14. Okta, for an authentication system, has so many rough edges and bad user experiences.

    In the portal, and click the Sign Out button? Yeah, doesn't do anything.

    Already logged in, but touching something that requires 2FA? Tell the user that, and give them options on what 2FA to trigger.

    My org doesn't allow Windows Hello, so if I login with that, having Okta Verify pop up, with a big "Windows Hello confirmation <disabled>" doesn't help me, I can't use that to 2FA.

    #okta #badux

  15. Okta, for an authentication system, has so many rough edges and bad user experiences.

    In the portal, and click the Sign Out button? Yeah, doesn't do anything.

    Already logged in, but touching something that requires 2FA? Tell the user that, and give them options on what 2FA to trigger.

    My org doesn't allow Windows Hello, so if I login with that, having Okta Verify pop up, with a big "Windows Hello confirmation <disabled>" doesn't help me, I can't use that to 2FA.

    #okta #badux

  16. I eventually managed to log in. Apparently the account lockout was temporary, the dialog just didn't bother to say so and went straight to the "shit's fucked, get help" error message.

    My new Windows password hasn't migrated to my Microsoft account (🤔) so now I'm just locked out of Teams. I'm in no rush to fix that.

    #UXfail #badUX #ITnightmares #SecurityTheatre

  17. I eventually managed to log in. Apparently the account lockout was temporary, the dialog just didn't bother to say so and went straight to the "shit's fucked, get help" error message.

    My new Windows password hasn't migrated to my Microsoft account (🤔) so now I'm just locked out of Teams. I'm in no rush to fix that.

    #UXfail #badUX #ITnightmares #SecurityTheatre

  18. I eventually managed to log in. Apparently the account lockout was temporary, the dialog just didn't bother to say so and went straight to the "shit's fucked, get help" error message.

    My new Windows password hasn't migrated to my Microsoft account (🤔) so now I'm just locked out of Teams. I'm in no rush to fix that.

    #UXfail #badUX #ITnightmares #SecurityTheatre

  19. I eventually managed to log in. Apparently the account lockout was temporary, the dialog just didn't bother to say so and went straight to the "shit's fucked, get help" error message.

    My new Windows password hasn't migrated to my Microsoft account (🤔) so now I'm just locked out of Teams. I'm in no rush to fix that.

    #UXfail #badUX #ITnightmares #SecurityTheatre

  20. The company's payroll is due today thanks to the bank holiday this week, and that's my responsibility with a professional certification on the line, so I do not have the option to wait for support from IT. Even for incredibly advanced tasks like "turning on my computer".

    Fortunately (?) I also have an app for the company's password manager on my phone, and very nearly everything I do is SaaS, so I am now doing the company's payroll on my personal laptop. Which is now accessing every employee's personal information and has none of the security vetted and certified by the company, just whatever free privacy tools I happen to have.

    You know, "security".

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  21. The company's payroll is due today thanks to the bank holiday this week, and that's my responsibility with a professional certification on the line, so I do not have the option to wait for support from IT. Even for incredibly advanced tasks like "turning on my computer".

    Fortunately (?) I also have an app for the company's password manager on my phone, and very nearly everything I do is SaaS, so I am now doing the company's payroll on my personal laptop. Which is now accessing every employee's personal information and has none of the security vetted and certified by the company, just whatever free privacy tools I happen to have.

    You know, "security".

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  22. The company's payroll is due today thanks to the bank holiday this week, and that's my responsibility with a professional certification on the line, so I do not have the option to wait for support from IT. Even for incredibly advanced tasks like "turning on my computer".

    Fortunately (?) I also have an app for the company's password manager on my phone, and very nearly everything I do is SaaS, so I am now doing the company's payroll on my personal laptop. Which is now accessing every employee's personal information and has none of the security vetted and certified by the company, just whatever free privacy tools I happen to have.

    You know, "security".

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  23. The company's payroll is due today thanks to the bank holiday this week, and that's my responsibility with a professional certification on the line, so I do not have the option to wait for support from IT. Even for incredibly advanced tasks like "turning on my computer".

    Fortunately (?) I also have an app for the company's password manager on my phone, and very nearly everything I do is SaaS, so I am now doing the company's payroll on my personal laptop. Which is now accessing every employee's personal information and has none of the security vetted and certified by the company, just whatever free privacy tools I happen to have.

    You know, "security".

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  24. I am returned to the Windows login screen, and enter my new password, from the new scrap of paper attached to my monitor. You know, "security".

    *Your account has been locked due to too many unsuccessful login attempts. Please contact your IT department.*

    My IT department is one guy, and he's also off this week.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  25. I am returned to the Windows login screen, and enter my new password, from the new scrap of paper attached to my monitor. You know, "security".

    *Your account has been locked due to too many unsuccessful login attempts. Please contact your IT department.*

    My IT department is one guy, and he's also off this week.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  26. I am returned to the Windows login screen, and enter my new password, from the new scrap of paper attached to my monitor. You know, "security".

    *Your account has been locked due to too many unsuccessful login attempts. Please contact your IT department.*

    My IT department is one guy, and he's also off this week.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  27. I am returned to the Windows login screen, and enter my new password, from the new scrap of paper attached to my monitor. You know, "security".

    *Your account has been locked due to too many unsuccessful login attempts. Please contact your IT department.*

    My IT department is one guy, and he's also off this week.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  28. I create a third new password, which is also not complex enough. Then I wildly guess that some part of the process doesn't like one of the symbols I used, so my fourth password is only letters and numbers.

    *Your password has been changed successfully, please log in again.*

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  29. I create a third new password, which is also not complex enough. Then I wildly guess that some part of the process doesn't like one of the symbols I used, so my fourth password is only letters and numbers.

    *Your password has been changed successfully, please log in again.*

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  30. I create a third new password, which is also not complex enough. Then I wildly guess that some part of the process doesn't like one of the symbols I used, so my fourth password is only letters and numbers.

    *Your password has been changed successfully, please log in again.*

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  31. I create a third new password, which is also not complex enough. Then I wildly guess that some part of the process doesn't like one of the symbols I used, so my fourth password is only letters and numbers.

    *Your password has been changed successfully, please log in again.*

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  32. I know that it's 27 characters because I counted them, from the piece of paper I've written it on and stuck to my monitor.

    The password manager will not update the Windows password on its own. I have to remember to go in and update it myself later, or next time I reboot I will be locked out. So every password I've ever used is written on a scrap piece of paper and carried around with my laptop, just in case.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  33. I know that it's 27 characters because I counted them, from the piece of paper I've written it on and stuck to my monitor.

    The password manager will not update the Windows password on its own. I have to remember to go in and update it myself later, or next time I reboot I will be locked out. So every password I've ever used is written on a scrap piece of paper and carried around with my laptop, just in case.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  34. I know that it's 27 characters because I counted them, from the piece of paper I've written it on and stuck to my monitor.

    The password manager will not update the Windows password on its own. I have to remember to go in and update it myself later, or next time I reboot I will be locked out. So every password I've ever used is written on a scrap piece of paper and carried around with my laptop, just in case.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  35. I know that it's 27 characters because I counted them, from the piece of paper I've written it on and stuck to my monitor.

    The password manager will not update the Windows password on its own. I have to remember to go in and update it myself later, or next time I reboot I will be locked out. So every password I've ever used is written on a scrap piece of paper and carried around with my laptop, just in case.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  36. I create another new password. This time I force-close the app, and then the notification finally arrives and I confirm with my fingerprint.

    *Password doesn't meet our arbitrary and stupid complexity requirements, please try again."

    This is doubly annoying because it could have told me that before going through the two-factor confirmation rigamarole, and also because nothing indicates what the requirements are, just that the 27-character password with caps and numbers and symbols that I entered wasn't complex enough.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  37. I create another new password. This time I force-close the app, and then the notification finally arrives and I confirm with my fingerprint.

    *Password doesn't meet our arbitrary and stupid complexity requirements, please try again."

    This is doubly annoying because it could have told me that before going through the two-factor confirmation rigamarole, and also because nothing indicates what the requirements are, just that the 27-character password with caps and numbers and symbols that I entered wasn't complex enough.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  38. I create another new password. This time I force-close the app, and then the notification finally arrives and I confirm with my fingerprint.

    *Password doesn't meet our arbitrary and stupid complexity requirements, please try again."

    This is doubly annoying because it could have told me that before going through the two-factor confirmation rigamarole, and also because nothing indicates what the requirements are, just that the 27-character password with caps and numbers and symbols that I entered wasn't complex enough.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  39. I create another new password. This time I force-close the app, and then the notification finally arrives and I confirm with my fingerprint.

    *Password doesn't meet our arbitrary and stupid complexity requirements, please try again."

    This is doubly annoying because it could have told me that before going through the two-factor confirmation rigamarole, and also because nothing indicates what the requirements are, just that the 27-character password with caps and numbers and symbols that I entered wasn't complex enough.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  40. I create a new password. *Please confirm on your mobile device.*

    I wait a while but the linked password manager app that my company makes me keep on my phone does not produce a notification.

    Eventually the dialog times out.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  41. I create a new password. *Please confirm on your mobile device.*

    I wait a while but the linked password manager app that my company makes me keep on my phone does not produce a notification.

    Eventually the dialog times out.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  42. I create a new password. *Please confirm on your mobile device.*

    I wait a while but the linked password manager app that my company makes me keep on my phone does not produce a notification.

    Eventually the dialog times out.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  43. I create a new password. *Please confirm on your mobile device.*

    I wait a while but the linked password manager app that my company makes me keep on my phone does not produce a notification.

    Eventually the dialog times out.

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  44. Monday after my winter holiday break, I'm looking forward to a productive week catching up for year-end and finalizing finance tools for 2026 while most of my coworkers are still off for the week.

    I open my work laptop. *Your Windows password has expired.*

    This is always a sign of a bad day starting. 🧵

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  45. Monday after my winter holiday break, I'm looking forward to a productive week catching up for year-end and finalizing finance tools for 2026 while most of my coworkers are still off for the week.

    I open my work laptop. *Your Windows password has expired.*

    This is always a sign of a bad day starting. 🧵

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  46. Monday after my winter holiday break, I'm looking forward to a productive week catching up for year-end and finalizing finance tools for 2026 while most of my coworkers are still off for the week.

    I open my work laptop. *Your Windows password has expired.*

    This is always a sign of a bad day starting. 🧵

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  47. Monday after my winter holiday break, I'm looking forward to a productive week catching up for year-end and finalizing finance tools for 2026 while most of my coworkers are still off for the week.

    I open my work laptop. *Your Windows password has expired.*

    This is always a sign of a bad day starting. 🧵

    #UXfail #badUX #ITnightmares #CorporateLife #SecurityTheatre

  48. @forteller GTranslator gets worse every time I upgrade Debian. The one in Debian 13 doesn't let me change the size of the input boxes any more, so I can't see more than a few lines of what I am translating.

    I've switched back to using a text editor...

    bugs.debian.org/cgi-bin/bugrep

    #GNOME #GTranslator #FAIL #BadUX

  49. I love how Fediverse apps like #Peertube and Mastodon are connected and you can like videos from Mastodon. However, the user experience sucks. If I'm on a Peertube page I need to have an account on that server to be able to like videos.

    To avoid that, I need to paste the Peertube URL into Mastodon's search to see the video's post and I can like it from there. #BadUX

    Peertube should redirect me to that page after I enter my instance URL, just like Mastodon does for logins between instances.

  50. Degoogling progress: over the last two days I’ve deleted over twenty thousand unneeded messages in my Gmail account and downloaded the remaining ones onto my machine. I’ve opened a new mail account with a European provider that offers ad-free, no-tracking, privacy-respecting email with multiple accounts.

    I did run into a wall last night when I was trying to update the DNS records on my domain to point to the new provider. My internet provider has this great easy-to use interface that lets you see and modify domain records. Except, when I’d query the name server, the changes I made never happened. I put in a support ticket and went to bed.

    This morning I woke up to a reply. The support people kindly explained that the interface I was using (found under a big button called “DNS Settings”) doesn’t actually work, and I have to go to a completely different interface called “Client Area” and do it there. Silly me!

    #degoogling #badUX