#institutionalknowledge — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #institutionalknowledge, aggregated by home.social.
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Doing some new migrations, had a conversation about that thing we did for that customer that one time that we are gonna have to re-undo this time.
Looked back in my notes and the day of the original thing was March of 2021!
Holy crap, time flies when you are having fun.
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"The value of tech expertise in #government is real. That’s why #USDS and #18F existed and succeeded for over a decade.
This isn’t that…They gutted the #institutionalknowledge, fired the people who knew how to do this right, and replaced it with a system where people from private companies get guaranteed access to government data and decision-making through employees who are explicitly planning to return to those same companies." @mmasnick.bsky.social
https://www.techdirt.com/2025/12/23/trump-admin-reinvents-us-digital-services-program-after-elon-musk-fired-all-their-actual-tech-experts/ -
"The value of tech expertise in #government is real. That’s why #USDS and #18F existed and succeeded for over a decade.
This isn’t that…They gutted the #institutionalknowledge, fired the people who knew how to do this right, and replaced it with a system where people from private companies get guaranteed access to government data and decision-making through employees who are explicitly planning to return to those same companies." @mmasnick.bsky.social
https://www.techdirt.com/2025/12/23/trump-admin-reinvents-us-digital-services-program-after-elon-musk-fired-all-their-actual-tech-experts/ -
"The value of tech expertise in #government is real. That’s why #USDS and #18F existed and succeeded for over a decade.
This isn’t that…They gutted the #institutionalknowledge, fired the people who knew how to do this right, and replaced it with a system where people from private companies get guaranteed access to government data and decision-making through employees who are explicitly planning to return to those same companies." @mmasnick.bsky.social
https://www.techdirt.com/2025/12/23/trump-admin-reinvents-us-digital-services-program-after-elon-musk-fired-all-their-actual-tech-experts/ -
"The value of tech expertise in #government is real. That’s why #USDS and #18F existed and succeeded for over a decade.
This isn’t that…They gutted the #institutionalknowledge, fired the people who knew how to do this right, and replaced it with a system where people from private companies get guaranteed access to government data and decision-making through employees who are explicitly planning to return to those same companies." @mmasnick.bsky.social
https://www.techdirt.com/2025/12/23/trump-admin-reinvents-us-digital-services-program-after-elon-musk-fired-all-their-actual-tech-experts/ -
"The value of tech expertise in #government is real. That’s why #USDS and #18F existed and succeeded for over a decade.
This isn’t that…They gutted the #institutionalknowledge, fired the people who knew how to do this right, and replaced it with a system where people from private companies get guaranteed access to government data and decision-making through employees who are explicitly planning to return to those same companies." @mmasnick.bsky.social
https://www.techdirt.com/2025/12/23/trump-admin-reinvents-us-digital-services-program-after-elon-musk-fired-all-their-actual-tech-experts/ -
#Postal workers rally against proposals to privatize #USPS
Maine Public | By Kaitlyn Budion
Published March 20, 2025"Postal workers across #Maine are sounding alarms about proposals to privatize the U.S. Postal Service.
"Workers in #PortlandME and #BangorME rallied today to make the case that private companies will not be able to fully meet the mail service needs of Maine residents- especially those in rural areas.
"In Bangor, protestors chanted 'U.S. mail is not for sale' and held signs as passing cars honked in support.
"Tom Smith is the legislative director with the local chapter of the American Postal Workers Union. He said shifting mail delivery to private companies would only make it more expensive to send and slower to arrive.
"'It becomes a for-profit business where the bottom line is profits, as long as people can suffer a couple of days without their meds, as long as the bottom dollar is found,' Smith said. 'And that's not what we are. We are an essential service of the United States people.'
"Smith said workers are on edge with all the debate in Washington, and #InstitutionalKnowledge is being lost as some long-time staff take early retirement offers.
"'The Postal Service is inexpensive, it's prompt, it's reliable,' he said. "And especially in rural areas, people count on the Postal Service for life saving meds to Grandma's latest batch of snickerdoodles.'
"Smith said the union is encouraging the public to reach out to local and federal representatives to show their support. The National Association of Letter Carriers will also hold a rally in Portland on Sunday."
https://www.mainepublic.org/politics/2025-03-20/postal-workers-rally-against-proposals-to-privatize-usps
#MaineResists #MaineResistance #MailCarriers #USPol #UnitedStatesPostalService -
#Postal workers rally against proposals to privatize #USPS
Maine Public | By Kaitlyn Budion
Published March 20, 2025"Postal workers across #Maine are sounding alarms about proposals to privatize the U.S. Postal Service.
"Workers in #PortlandME and #BangorME rallied today to make the case that private companies will not be able to fully meet the mail service needs of Maine residents- especially those in rural areas.
"In Bangor, protestors chanted 'U.S. mail is not for sale' and held signs as passing cars honked in support.
"Tom Smith is the legislative director with the local chapter of the American Postal Workers Union. He said shifting mail delivery to private companies would only make it more expensive to send and slower to arrive.
"'It becomes a for-profit business where the bottom line is profits, as long as people can suffer a couple of days without their meds, as long as the bottom dollar is found,' Smith said. 'And that's not what we are. We are an essential service of the United States people.'
"Smith said workers are on edge with all the debate in Washington, and #InstitutionalKnowledge is being lost as some long-time staff take early retirement offers.
"'The Postal Service is inexpensive, it's prompt, it's reliable,' he said. "And especially in rural areas, people count on the Postal Service for life saving meds to Grandma's latest batch of snickerdoodles.'
"Smith said the union is encouraging the public to reach out to local and federal representatives to show their support. The National Association of Letter Carriers will also hold a rally in Portland on Sunday."
https://www.mainepublic.org/politics/2025-03-20/postal-workers-rally-against-proposals-to-privatize-usps
#MaineResists #MaineResistance #MailCarriers #USPol #UnitedStatesPostalService -
#Postal workers rally against proposals to privatize #USPS
Maine Public | By Kaitlyn Budion
Published March 20, 2025"Postal workers across #Maine are sounding alarms about proposals to privatize the U.S. Postal Service.
"Workers in #PortlandME and #BangorME rallied today to make the case that private companies will not be able to fully meet the mail service needs of Maine residents- especially those in rural areas.
"In Bangor, protestors chanted 'U.S. mail is not for sale' and held signs as passing cars honked in support.
"Tom Smith is the legislative director with the local chapter of the American Postal Workers Union. He said shifting mail delivery to private companies would only make it more expensive to send and slower to arrive.
"'It becomes a for-profit business where the bottom line is profits, as long as people can suffer a couple of days without their meds, as long as the bottom dollar is found,' Smith said. 'And that's not what we are. We are an essential service of the United States people.'
"Smith said workers are on edge with all the debate in Washington, and #InstitutionalKnowledge is being lost as some long-time staff take early retirement offers.
"'The Postal Service is inexpensive, it's prompt, it's reliable,' he said. "And especially in rural areas, people count on the Postal Service for life saving meds to Grandma's latest batch of snickerdoodles.'
"Smith said the union is encouraging the public to reach out to local and federal representatives to show their support. The National Association of Letter Carriers will also hold a rally in Portland on Sunday."
https://www.mainepublic.org/politics/2025-03-20/postal-workers-rally-against-proposals-to-privatize-usps
#MaineResists #MaineResistance #MailCarriers #USPol #UnitedStatesPostalService -
#Postal workers rally against proposals to privatize #USPS
Maine Public | By Kaitlyn Budion
Published March 20, 2025"Postal workers across #Maine are sounding alarms about proposals to privatize the U.S. Postal Service.
"Workers in #PortlandME and #BangorME rallied today to make the case that private companies will not be able to fully meet the mail service needs of Maine residents- especially those in rural areas.
"In Bangor, protestors chanted 'U.S. mail is not for sale' and held signs as passing cars honked in support.
"Tom Smith is the legislative director with the local chapter of the American Postal Workers Union. He said shifting mail delivery to private companies would only make it more expensive to send and slower to arrive.
"'It becomes a for-profit business where the bottom line is profits, as long as people can suffer a couple of days without their meds, as long as the bottom dollar is found,' Smith said. 'And that's not what we are. We are an essential service of the United States people.'
"Smith said workers are on edge with all the debate in Washington, and #InstitutionalKnowledge is being lost as some long-time staff take early retirement offers.
"'The Postal Service is inexpensive, it's prompt, it's reliable,' he said. "And especially in rural areas, people count on the Postal Service for life saving meds to Grandma's latest batch of snickerdoodles.'
"Smith said the union is encouraging the public to reach out to local and federal representatives to show their support. The National Association of Letter Carriers will also hold a rally in Portland on Sunday."
https://www.mainepublic.org/politics/2025-03-20/postal-workers-rally-against-proposals-to-privatize-usps
#MaineResists #MaineResistance #MailCarriers #USPol #UnitedStatesPostalService -
#Postal workers rally against proposals to privatize #USPS
Maine Public | By Kaitlyn Budion
Published March 20, 2025"Postal workers across #Maine are sounding alarms about proposals to privatize the U.S. Postal Service.
"Workers in #PortlandME and #BangorME rallied today to make the case that private companies will not be able to fully meet the mail service needs of Maine residents- especially those in rural areas.
"In Bangor, protestors chanted 'U.S. mail is not for sale' and held signs as passing cars honked in support.
"Tom Smith is the legislative director with the local chapter of the American Postal Workers Union. He said shifting mail delivery to private companies would only make it more expensive to send and slower to arrive.
"'It becomes a for-profit business where the bottom line is profits, as long as people can suffer a couple of days without their meds, as long as the bottom dollar is found,' Smith said. 'And that's not what we are. We are an essential service of the United States people.'
"Smith said workers are on edge with all the debate in Washington, and #InstitutionalKnowledge is being lost as some long-time staff take early retirement offers.
"'The Postal Service is inexpensive, it's prompt, it's reliable,' he said. "And especially in rural areas, people count on the Postal Service for life saving meds to Grandma's latest batch of snickerdoodles.'
"Smith said the union is encouraging the public to reach out to local and federal representatives to show their support. The National Association of Letter Carriers will also hold a rally in Portland on Sunday."
https://www.mainepublic.org/politics/2025-03-20/postal-workers-rally-against-proposals-to-privatize-usps
#MaineResists #MaineResistance #MailCarriers #USPol #UnitedStatesPostalService -
There’s something genuinely alarming happening in organisations using AI that goes beyond job displacement. 🧵 #ExpertiseVacuum #AIGovernance #KnowledgeErosion #HumanOversight #InstitutionalKnowledge #DecisionMaking #AIAccountability #Technology #AI #Management #work #hr
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CW: US Pol
It's a great observation. All organizations have, to different degrees, institutional knowledge that isn't formally recorded anywhere. There are usually recorded references, procedures, plans for many things ... but rarely everything about any particular task or situation. If you tried to replicate the work of the organization using only the knowledge they had written down, you would fail - there is always at least some [1] that you need to pick up by osmosis from the other people working in that organization.
The amount of this "missing documentation" varies a lot between orgs. But in my experience, large bureaucratic orgs, like government agencies, have the most undocumented institutional knowledge. This is despite the fact that they frequently have huge amounts of actual documented knowledge as well.
I would say that your estimate of a 3-week minimum to understand how a government department operates is, based on my experience working in and with government orgs, is fairly optimistic.
[1] This is despite any ISO9001-type certification.
#InstitutionalKnowledge #documentation #processes #procedures
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»#JonStewart Talks 'Earthquake' #Apple and #Amazon Brought to #Hollywood: They ‘Don’t Believe in #InstitutionalKnowledge’.« https://www.indiewire.com/news/general-news/jon-stewart-apple-amazon-earthquake-hollywood-1235051936/?eicker.news #tech #media
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@kmlussier @roganhamby you both used some of my favorite words like #Archive and #OralHistory. Can I help? #EvergreenILS #ArchiveNerd #InstitutionalKnowledge