#virginmobile — Public Fediverse posts

I am disappointed with the #DeceptivePatterns which subscription based businesses often use. Just got off the phone with #VirginMobile where I cancelled my Internet in May. Least I thought I did...

Forcing users to start or cancel contracts over the phone puts all the power with the vendor. I have no record of what they do, or what records they keep (or fail to).

Without a clear paper trail, I cannot track the wasted hours spent trying to cancel a service I no longer am using.

Well done #BT for making things worse.

https://newsroom.ee.co.uk/calling-out-a-new-pricing-structure-in-pounds-and-pence/

The £1.50 price rise each year will be arguably more expensive for users on cheaper contracts. My original #VirginMobile plan in August 2018 was 2GB for £5 and #VMO2 charges a price rise of 3.9%+RPI which is more expensive than other operators. In that time, I have not switched contracts and my bill is now £7.38 for unlimited when the #O2 app eventually updates it. That's less than £2.50 in a 5 year period. Absolute scam imo.

https://open.substack.com/pub/experiencersinternational/p/3g-switch-off-in-the-uk?utm_source=share&utm_medium=android

#3G services are being switched off across the #UK soon, here's what you need to know.

#technology #techtip #techtips #mobile #o2 #vodafone #ee #three #smarty #virginmobile #plusnet #virginmedia #mobilephone #plusnetmobile #hspda #umts #lte #4g #5g #nr