#virginmobile — Public Fediverse posts

Trying to port my number from #VirginMobile to #48.ie is proving a nightmare, requiring several phone calls to Virgin each of which involves spending *at least* half an hour on hold… 😰

Y después de 4 dias recibiendo avisos de HOY LLEGA, por fin esta aqui la buscada tarjeta de modem #WWAN para mi #DELL.

Anoche la instalé. No fue fácil porque mis ojos tuvieron problemas para conectar esos pequeños cablecitos de la antena (la edad, eda?). No hubo necesidad de descargar ni instalar nada. La DELL la reconoció a la primera.

Le puse un #SIM de #VirginMobile (que usa la red de Movistar) y les confirmo que ya esta operando perfectamente. Yeiii!

Y después de 4 dias recibiendo avisos de HOY LLEGA, por fin esta aqui la buscada tarjeta de modem #WWAN para mi #DELL.

Anoche la instalé. No fue fácil porque mis ojos tuvieron problemas para conectar esos pequeños cablecitos de la antena (la edad, eda?). No hubo necesidad de descargar ni instalar nada. La DELL la reconoció a la primera.

Le puse un #SIM de #VirginMobile (que usa la red de Movistar) y les confirmo que ya esta operando perfectamente. Yeiii!

Canadian Phone Companies better Get With EU.

https://friendica.world/display/84b6ef2b-1067-de10-b337-623693620327

I am disappointed with the #DeceptivePatterns which subscription based businesses often use. Just got off the phone with #VirginMobile where I cancelled my Internet in May. Least I thought I did...

Forcing users to start or cancel contracts over the phone puts all the power with the vendor. I have no record of what they do, or what records they keep (or fail to).

Without a clear paper trail, I cannot track the wasted hours spent trying to cancel a service I no longer am using.

Well done #BT for making things worse.

https://newsroom.ee.co.uk/calling-out-a-new-pricing-structure-in-pounds-and-pence/

The £1.50 price rise each year will be arguably more expensive for users on cheaper contracts. My original #VirginMobile plan in August 2018 was 2GB for £5 and #VMO2 charges a price rise of 3.9%+RPI which is more expensive than other operators. In that time, I have not switched contracts and my bill is now £7.38 for unlimited when the #O2 app eventually updates it. That's less than £2.50 in a 5 year period. Absolute scam imo.

Just out of interest, for anyone who isn't on #O2 (UK), do you get a #VirginMobile entry? Seems to be similar strength to #EE.

I'm just interested, since I'm fairly sure this shouldn't be happening on my new O2 5G SIM (I swapped recently from a Virgin Mobile (on EE) 4G SIM. I'm convinced something didn't go right with the SIM swap, since my number doesn't show on the SIM etc, networks except Vodafone do not appear as forbidden.

I continue to waste time browsing through #VirginMedia's forums for #VirginMobile and I find it absolutely horrifying that they've been cutting off people and they haven't even been providing PAC codes.

Like what the heck?

People shouldn't be unfairly punished just because of Virgin Media's botched systems and their botched way of migration. When manually searching for networks, EE on my phone still displays as Virgin. And, I still have a Virgin Mobile entry when manually searching for networks.

How hard is it just to send a new SIM card to anyone who's struggling with the migration?

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Can't wait to see the chaos when they start migrating Virgin Mobile customers on #O2's 360 system as well, since they migrated all of us onto their legacy system.

Oh, and potentially bills being higher than they should be in April due to O2's tariff system (my tariff shows up as £13.29 unlimited 30D as an example, when I am paying £6.79 thanks to a discount bolt-on they put on). That's gonna be pure chaos.

I'm thankful that I do have all these benefits on O2 now, but I still feel sorry for people who were screwed over by this. I enjoy having access to unlimited data, unlimited minutes, unlimited texts, free roaming in 72 countries (25GB limit in standard EU 48 countries with 63 day FUP and unlimited usage in Travel Inclusive 24 countries with 2mbps speed cap) and O2 Priority for £6.79/mo, don't get me wrong. That's a stark contrast from 2GB, 1500 minutes, unlimited texts, one month rolling, unlimited WA+FB+Twitter, free roaming in 47 countries (no limit, 60 day FUP).

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I'll link to some of the posts here:

https://community.virginmedia.com/t5/Virgin-Mobile/Virgin-Mobile-cancelled-contract-and-falsely-said-I-requested-it/td-p/5435807

https://community.virginmedia.com/t5/Virgin-Mobile/Virgin-Mobile-Account-Cancelled-without-account-holders/td-p/5435918

https://community.virginmedia.com/t5/Virgin-Mobile/Virgin-messed-up-migration-to-O2/td-p/5434942

https://community.virginmedia.com/t5/Virgin-Mobile/Email-saying-request-to-cancel-contract-approved/td-p/5434003

https://open.substack.com/pub/experiencersinternational/p/3g-switch-off-in-the-uk?utm_source=share&utm_medium=android

#3G services are being switched off across the #UK soon, here's what you need to know.

#technology #techtip #techtips #mobile #o2 #vodafone #ee #three #smarty #virginmobile #plusnet #virginmedia #mobilephone #plusnetmobile #hspda #umts #lte #4g #5g #nr

https://open.substack.com/pub/experiencersinternational/p/3g-switch-off-in-the-uk?utm_source=share&utm_medium=android

#3G services are being switched off across the #UK soon, here's what you need to know.

#technology #techtip #techtips #mobile #o2 #vodafone #ee #three #smarty #virginmobile #plusnet #virginmedia #mobilephone #plusnetmobile #hspda #umts #lte #4g #5g #nr

https://open.substack.com/pub/experiencersinternational/p/3g-switch-off-in-the-uk?utm_source=share&utm_medium=android

#3G services are being switched off across the #UK soon, here's what you need to know.

#technology #techtip #techtips #mobile #o2 #vodafone #ee #three #smarty #virginmobile #plusnet #virginmedia #mobilephone #plusnetmobile #hspda #umts #lte #4g #5g #nr

https://open.substack.com/pub/experiencersinternational/p/3g-switch-off-in-the-uk?utm_source=share&utm_medium=android

#3G services are being switched off across the #UK soon, here's what you need to know.

#technology #techtip #techtips #mobile #o2 #vodafone #ee #three #smarty #virginmobile #plusnet #virginmedia #mobilephone #plusnetmobile #hspda #umts #lte #4g #5g #nr

Anyone on #O2? I probably should have asked earlier, but with my swap over to O2, my #Virgin numbers got removed and no O2 numbers got added. I've managed to add a few (Customer Care 202, Voicemail 901, Balance Enquiries 21202, Enable VVM 1750, Disable VVM 1760) but I don't have a full list

#VirginMedia #VirginMobile

Zmiany w ofercie Virgin Mobile: co się dzieje z abonamentami?

https://rootblog.pl/zmiany-w-ofercie-virgin-mobile-co-sie-dzieje-z-abonamentami/

#VirginMobile

T-Mobile says at least 47M current and former customers affected by data breach - T-Mobile has confirmed that millions of current and former customers had their inf... - http://feedproxy.google.com/~r/Techcrunch/~3/1ZusKMDMFFY/ #telecommunications #deutschetelekom #virginmobile #databreach #t-mobileuk #security #t-mobile #simcard #driver

#ActuLibre Virgin Media Data Leak Exposes Details of 900,000 Customers -> http://feedproxy.google.com/~r/TheHackersNews/~3/pqpAodpRJTI/virgin-media-data-breach.html #databasesecurity #Telecomcompany #Telecomhacking #VirginMobile #hackingnews #VirginMedia #databreach #dataleaked