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#virginmedia — Public Fediverse posts

Live and recent posts from across the Fediverse tagged #virginmedia, aggregated by home.social.

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  1. The on going bug saga with Virgin Media where my bill is £10 higher than it should be hit another turning point. This time the "Overdue" £10 that comes from nowhere did not go away with rolling credit. Ive had this issue for 3 years and no one can fix it. The guy was really nice and zeroed the balance to see if it would fix it but i dont think it will.

    #Virginmedia

  2. The on going bug saga with Virgin Media where my bill is £10 higher than it should be hit another turning point. This time the "Overdue" £10 that comes from nowhere did not go away with rolling credit. Ive had this issue for 3 years and no one can fix it. The guy was really nice and zeroed the balance to see if it would fix it but i dont think it will.

    #Virginmedia

  3. The on going bug saga with Virgin Media where my bill is £10 higher than it should be hit another turning point. This time the "Overdue" £10 that comes from nowhere did not go away with rolling credit. Ive had this issue for 3 years and no one can fix it. The guy was really nice and zeroed the balance to see if it would fix it but i dont think it will.

    #Virginmedia

  4. A question for Ireland-based broadband geeks!

    For years I've run my Virgin Hub 3 in bridge mode and run my own firewall. My firewall gets an IP address via the WAN port, directly from Virgin. The Hub 3 functions as a transparent pipe.

    Vodafone provide the Ultra Hub 7.

    Can this be switched to bridge mode?

    If not, is it viable to use, say, a Draytek 130 in its place?

    Boosts very much appreciated! Thank you for the help!

    #mastodaoine #broadband #bridge #virginmedia #vodafone #networking #routing #ireland

  5. A question for Ireland-based broadband geeks!

    For years I've run my Virgin Hub 3 in bridge mode and run my own firewall. My firewall gets an IP address via the WAN port, directly from Virgin. The Hub 3 functions as a transparent pipe.

    Vodafone provide the Ultra Hub 7.

    Can this be switched to bridge mode?

    If not, is it viable to use, say, a Draytek 130 in its place?

    Boosts very much appreciated! Thank you for the help!

    #mastodaoine #broadband #bridge #virginmedia #vodafone #networking #routing #ireland

  6. A question for Ireland-based broadband geeks!

    For years I've run my Virgin Hub 3 in bridge mode and run my own firewall. My firewall gets an IP address via the WAN port, directly from Virgin. The Hub 3 functions as a transparent pipe.

    Vodafone provide the Ultra Hub 7.

    Can this be switched to bridge mode?

    If not, is it viable to use, say, a Draytek 130 in its place?

    Boosts very much appreciated! Thank you for the help!

    #mastodaoine #broadband #bridge #virginmedia #vodafone #networking #routing #ireland

  7. #VirginMedia are the fucking pits.

    Avoid these grifters if you possibly can.

  8. #VirginMedia are the fucking pits.

    Avoid these grifters if you possibly can.

  9. #VirginMedia are the fucking pits.

    Avoid these grifters if you possibly can.

  10. So,so happy to finally get a, “Sorry you’re leaving Virgin Media” email.

    New service with Toob gets activated next week. About £50 per month less, two months free, and about 8 times faster than my current service.

    My server will be offline next week for a short while as I get activated and move the DNS over.

    #isp #virginmedia #toob

  11. @quixoticgeek On the 3rd time of asking, I finally received the cardboard box I needed to return my #VirginMedia router and walked 2 Miles to drop it off at a parcel shop.

    I'm old enough to remember there being a Post Office just down the road from my house but "efficiencies and service optimisation" (commercial profiteering since privatisation of the Royal Mail and "increased competition".)
    Now all I need to deal with are the threatening letters about bills for services I cancelled months ago.

  12. @quixoticgeek On the 3rd time of asking, I finally received the cardboard box I needed to return my #VirginMedia router and walked 2 Miles to drop it off at a parcel shop.

    I'm old enough to remember there being a Post Office just down the road from my house but "efficiencies and service optimisation" (commercial profiteering since privatisation of the Royal Mail and "increased competition".)
    Now all I need to deal with are the threatening letters about bills for services I cancelled months ago.

  13. @quixoticgeek On the 3rd time of asking, I finally received the cardboard box I needed to return my #VirginMedia router and walked 2 Miles to drop it off at a parcel shop.

    I'm old enough to remember there being a Post Office just down the road from my house but "efficiencies and service optimisation" (commercial profiteering since privatisation of the Royal Mail and "increased competition".)
    Now all I need to deal with are the threatening letters about bills for services I cancelled months ago.

  14. Some advice for Andy Burnham? Crack down on ‘rip-off Britain’ – and make sure voters feel the benefits | Jason Okundaye
    By Jason Okundaye

    Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approach

    theguardian.com/commentisfree/

    #Consumerrights #Consumeraffairs #Money #MartinLewis #UKnews #VirginMedia #Regulators #TheGuardian #JasonOkundaye

  15. Fionnuala Jay, Television Personality, Stages Double Wedding Ceremony

    TV personality Fionnuala Jay married Cian Roche in two ceremonies in Dublin and County Cork. Find out details about the weddings and dresses.

    #FionnualaJay, #CianRoche, #IrishWedding, #VirginMedia, #SixOClockShow

    newsletter.tf/fionnuala-jay-ma

  16. Fionnuala Jay, known from Virgin Media's Six O'Clock Show, had two wedding ceremonies in April and September 2025. Her first dress cost only €300.

    #FionnualaJay, #CianRoche, #IrishWedding, #VirginMedia, #SixOClockShow
    newsletter.tf/fionnuala-jay-ma

  17. Today is subscription cancellation day apparently.

    #VirginMedia connectivity issues for the past two weeks. Just checked and they reverted their FibreHub from bridge mode back to router mode.

    Called their technical support.
    VM: "Bridge mode isn't supported any more."
    Me: "OK, can I go back to IPv4-only then?"
    VM: "Not without a good reason."
    Me: "I'm cancelling the subscription otherwise."
    VM: "Not good enough."

    OK, goodbye.

  18. Gotta love the little personal touches, really makes me feel valued as a customer ❤️

    (I've just noticed that How is capitalised, after the comma on the previous line, and now I'm more triggered by that.)

    #VirginMedia #undefined #pedant

  19. Gotta love the little personal touches, really makes me feel valued as a customer ❤️

    (I've just noticed that How is capitalised, after the comma on the previous line, and now I'm more triggered by that.)

    #VirginMedia #undefined #pedant

  20. Gotta love the little personal touches, really makes me feel valued as a customer ❤️

    (I've just noticed that How is capitalised, after the comma on the previous line, and now I'm more triggered by that.)

    #VirginMedia #undefined #pedant

  21. Looks like Virgin Media's community page has an expired certificate.

    Anyone else unable to get to community.virginmedia.com/ ?

    #VirginMedia

  22. Looks like Virgin Media's community page has an expired certificate.

    Anyone else unable to get to community.virginmedia.com/ ?

    #VirginMedia

  23. Looks like Virgin Media's community page has an expired certificate.

    Anyone else unable to get to community.virginmedia.com/ ?

    #VirginMedia

  24. After talking to #virginmedia chat for 2 hours it seems the reason my #netflix went from standard to standard with adverts is because they bill 2 months in advance and my contract ends in 2 months - wtf?

  25. After talking to #virginmedia chat for 2 hours it seems the reason my #netflix went from standard to standard with adverts is because they bill 2 months in advance and my contract ends in 2 months - wtf?

  26. After talking to #virginmedia chat for 2 hours it seems the reason my #netflix went from standard to standard with adverts is because they bill 2 months in advance and my contract ends in 2 months - wtf?

  27. After an hour on hold with #VirginMedia Ireland I managed to have the "I would like to cancel service" conversation with their retention drone.

    I'm assured that Virgin have fiber available at my address today (they don't, despite virgin media wholesale having nailed fibre to our gutters nine months ago).

    Also that OpenEir won't have fibre available here for six months (despite my having had it installed a month ago).

    I'm so much less concerned about leaving them than I was this morning.

  28. After an hour on hold with #VirginMedia Ireland I managed to have the "I would like to cancel service" conversation with their retention drone.

    I'm assured that Virgin have fiber available at my address today (they don't, despite virgin media wholesale having nailed fibre to our gutters nine months ago).

    Also that OpenEir won't have fibre available here for six months (despite my having had it installed a month ago).

    I'm so much less concerned about leaving them than I was this morning.

  29. After an hour on hold with #VirginMedia Ireland I managed to have the "I would like to cancel service" conversation with their retention drone.

    I'm assured that Virgin have fiber available at my address today (they don't, despite virgin media wholesale having nailed fibre to our gutters nine months ago).

    Also that OpenEir won't have fibre available here for six months (despite my having had it installed a month ago).

    I'm so much less concerned about leaving them than I was this morning.

  30. Oh dear. As a #Brsk customer I've been migrated to #YouFibre, but now I'm getting marketing emails for the latter saying they'll buy me out of my current contract (with them) if I switch to them.

    Nice to know that they offer 200Mbit for the same price I'm currently paying for 150 though, that's probably worth looking into. Only a 12 month contract so I should be able to escape before #VirginMedia, the new owners of YouFibre, screw everything up.

    #UKISP #FTTP

  31. Oh dear. As a #Brsk customer I've been migrated to #YouFibre, but now I'm getting marketing emails for the latter saying they'll buy me out of my current contract (with them) if I switch to them.

    Nice to know that they offer 200Mbit for the same price I'm currently paying for 150 though, that's probably worth looking into. Only a 12 month contract so I should be able to escape before #VirginMedia, the new owners of YouFibre, screw everything up.

    #UKISP #FTTP

  32. Oh dear. As a #Brsk customer I've been migrated to #YouFibre, but now I'm getting marketing emails for the latter saying they'll buy me out of my current contract (with them) if I switch to them.

    Nice to know that they offer 200Mbit for the same price I'm currently paying for 150 though, that's probably worth looking into. Only a 12 month contract so I should be able to escape before #VirginMedia, the new owners of YouFibre, screw everything up.

    #UKISP #FTTP

  33. I'm slowly weaning myself off #VirginMedia. Phone lines have gone digital via another service. (@aaisp)

    E-mail will go (through relays) to my own server, once I get that tied down. Progress is being made in that direction.

    And then it will be down to the connection, and byebye #Virgin, and their inflation +3.5% scam for good.

  34. I'm slowly weaning myself off #VirginMedia. Phone lines have gone digital via another service. (@aaisp)

    E-mail will go (through relays) to my own server, once I get that tied down. Progress is being made in that direction.

    And then it will be down to the connection, and byebye #Virgin, and their inflation +3.5% scam for good.

  35. I'm slowly weaning myself off #VirginMedia. Phone lines have gone digital via another service. (@aaisp)

    E-mail will go (through relays) to my own server, once I get that tied down. Progress is being made in that direction.

    And then it will be down to the connection, and byebye #Virgin, and their inflation +3.5% scam for good.

  36. Looking at possibly leaving Virgin Media for Toob as VM won't give me a good deal, and Toob is one of the only other companies I can go for due to cables in the UK often being dial up speeds my location.

    #toob #virginmedia #ukinternet #wifi

  37. " #VirginMedia #O2 lost nearly 400,000 customers thanks to price hikes"

    Gosh, who would ever have seen that coming? Give the finger to your customers, and you shouldn't be surprised if they give you the finger back! 🙄

    (If your UK #mobile network has dialled up prices over the past year, you should look around for a better deal. Lots of competition on prices, #TextToPort makes switching easy, and most #MVNO services offer much better deals than the "Big Networks")

    independent.co.uk/news/busines

  38. " #VirginMedia #O2 lost nearly 400,000 customers thanks to price hikes"

    Gosh, who would ever have seen that coming? Give the finger to your customers, and you shouldn't be surprised if they give you the finger back! 🙄

    (If your UK #mobile network has dialled up prices over the past year, you should look around for a better deal. Lots of competition on prices, #TextToPort makes switching easy, and most #MVNO services offer much better deals than the "Big Networks")

    independent.co.uk/news/busines

  39. Virgin's left hand doesn't know what Virgin's right hand is doing... and what it is doing is sticking sharp objects up Virgin's own bum.

    They had a rep at our door every other week to sell us their FTTP.

    We did decide it looked like it made sense for us in the end, and in our last place we were trouble free Virgin customers for over 6 years.

    Yesterday I got a call to tell me they would be at our place to do the install 13:00-18:00 this Saturday.

    Then today I got this text.

    I put the order in on December 17th... install now rescheduled to 17th of fucking March.

    (This is must be about the 4th, maybe 5th, reschedule.)

    #VirginMedia #FTTP #Fail

  40. Virgin's left hand doesn't know what Virgin's right hand is doing... and what it is doing is sticking sharp objects up Virgin's own bum.

    They had a rep at our door every other week to sell us their FTTP.

    We did decide it looked like it made sense for us in the end, and in our last place we were trouble free Virgin customers for over 6 years.

    Yesterday I got a call to tell me they would be at our place to do the install 13:00-18:00 this Saturday.

    Then today I got this text.

    I put the order in on December 17th... install now rescheduled to 17th of fucking March.

    (This is must be about the 4th, maybe 5th, reschedule.)

    #VirginMedia #FTTP #Fail

  41. Virgin's left hand doesn't know what Virgin's right hand is doing... and what it is doing is sticking sharp objects up Virgin's own bum.

    They had a rep at our door every other week to sell us their FTTP.

    We did decide it looked like it made sense for us in the end, and in our last place we were trouble free Virgin customers for over 6 years.

    Yesterday I got a call to tell me they would be at our place to do the install 13:00-18:00 this Saturday.

    Then today I got this text.

    I put the order in on December 17th... install now rescheduled to 17th of fucking March.

    (This is must be about the 4th, maybe 5th, reschedule.)

    #VirginMedia #FTTP #Fail

  42. RE: mastodon.social/@ispreview/116

    As somebody who escaped #VirginMedia for #Brsk, I'm deeply unhappy about this news. Probably won't jump ship immediately but I anticipate rising prices, worse customer support, and more web filtering over the next few years.

    I'm just hoping they don't go the whole hog and remove #IPv6 support which Virgin still doesn't have.

  43. RE: mastodon.social/@ispreview/116

    As somebody who escaped #VirginMedia for #Brsk, I'm deeply unhappy about this news. Probably won't jump ship immediately but I anticipate rising prices, worse customer support, and more web filtering over the next few years.

    I'm just hoping they don't go the whole hog and remove #IPv6 support which Virgin still doesn't have.

  44. RE: mastodon.social/@ispreview/116

    As somebody who escaped #VirginMedia for #Brsk, I'm deeply unhappy about this news. Probably won't jump ship immediately but I anticipate rising prices, worse customer support, and more web filtering over the next few years.

    I'm just hoping they don't go the whole hog and remove #IPv6 support which Virgin still doesn't have.

  45. I don't know why I was expecting any different, given my past dealings with #virginmedia but changing a service package when you don't want their retention offers is like pulling teeth...

  46. I don't know why I was expecting any different, given my past dealings with #virginmedia but changing a service package when you don't want their retention offers is like pulling teeth...

  47. I don't know why I was expecting any different, given my past dealings with #virginmedia but changing a service package when you don't want their retention offers is like pulling teeth...