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SWANSEA: Don’t ignore that NCP parking fine — and here’s what the May 20 meeting means for Kingsway, Orchard Street and City Gates

A lot of people are asking the same question right now: if NCP has gone bust, do I still have to pay that fine? The short answer is yes — and ignoring it could land you in trouble.

Car leasing experts at LeaseLoco are warning drivers not to assume that NCP going into administration wipes the slate clean. The company still legally exists — it’s just being run by accountancy firm PwC, who were brought in as administrators back in March. And as far as they’re concerned, it’s business as usual.

John Wilmot, CEO of LeaseLoco, said: “A lot of people are confused about where this leaves them and we’re worried the news is going to catch some drivers out. If you are using an NCP car park, remember to continue to pay as normal — otherwise you can still face a fine.”

He added: “Those with existing fines should also treat these as they usually would by either appealing or paying it off. NCP has gone into administration which means it still exists — this doesn’t make fines void all of a sudden.”

PwC confirmed this week that “all other car parks remain open to customers” — so if you’re parking in one of Swansea’s three NCP car parks, you still need to pay.

So why did NCP collapse in the first place? The company — which manages 340 car parks and employs around 681 people nationally — never really recovered from the pandemic. Fewer people commuting into city centres meant lower occupancy, and the company was stuck in long-term leases it couldn’t get out of. Eventually it ran out of cash, and the directors called in the administrators.

Since then, PwC has been closing the sites it can’t make work. Twenty car parks shut on 27 March, including sites in Birmingham, Bristol, London and Leicester. Four more followed on 16 April in Belfast, Coventry, Leicester and Sheffield. Five more closed on 30 April in Bradford, Chester, Kidderminster, Nottingham and Southampton.

That’s 29 closures in total — and not one of them is in Wales.

When NCP entered administration in March, Swansea’s three city centre car parks — Kingsway, Orchard Street and City Gates — were immediately put under a cloud of uncertainty. Together they provide a huge chunk of city centre parking, and their loss would be a serious blow for shoppers, workers and visitors.

Kingsway alone is one of the busiest car parks in the city centre — a short walk from the Quadrant, the market and the high street. Losing it, along with Orchard Street and City Gates, would leave a significant hole in Swansea’s parking provision at a time when the city centre is already fighting to attract footfall.

The good news is that all three have survived every round of cuts so far. But survival so far is not the same as safety — and the administrators have been clear that every site remains under ongoing review.

The big date is Wednesday 20 May, when NCP’s creditors meet to discuss the future of the business. A creditors meeting is where the people owed money — landlords, suppliers, lenders — get to hear what the administrators have found and what the options are. PwC has said it is exploring a potential sale of all or part of the company as one route forward.

If a buyer is found, some or all of the remaining car parks could continue under new ownership. If not, further closures are likely. Either way, May 20 should bring some clarity on which way the wind is blowing for Swansea.

Until then, the message from the experts is simple: carry on as normal. Pay for your parking. Pay your fines. Don’t assume the chaos means you can get away with it — because you can’t.

NCP enters administration putting key Swansea car parks at risk

National Car Parks (NCP), which operates around 340 car parks across the UK, has called in administrators from PwC after running out of cash.

The company employs more than 680 people nationwide and manages parking at key locations including city centres, hospitals, airports and transport hubs.

What it means right now

Despite the move, drivers are being told it’s business as usual — for now.

Administrators say all car parks remain open, staff are still in place, and there will be no immediate changes for customers.

But a full review of the business is now underway — and that could ultimately lead to closures or changes at some sites.

Major Swansea sites under the spotlight

In Swansea, NCP operates several of the city centre’s best-known car parks — all of which are now part of the administration process.

These include Kingsway (328 spaces), Orchard Street (512 spaces), City Gates (251 spaces), Jockey Street (36 spaces), and a small additional site at Northampton Lane. A further NCP car park also operates in Neath on Orchard Street.

Together, these sites provide hundreds of spaces used daily by shoppers, commuters and visitors, making them a key part of the city’s infrastructure.

While no specific closures have been confirmed, administrators have made clear that every site will be assessed for viability.

A company with decades of history

National Car Parks is one of the UK’s oldest parking operators, with roots dating back to the 1930s as car ownership began to rise across Britain.

Originally formed to manage growing demand for city parking, the business expanded rapidly in the post-war years, becoming a familiar name in towns and cities across the country.

Over the decades, NCP grew into a dominant force in the sector, operating hundreds of sites and becoming synonymous with multi-storey car parks in urban centres.

However, like many traditional parking operators, it has struggled to adapt to changing travel habits in recent years — particularly the decline in daily commuting.

Why NCP has entered administration

According to PwC, the company has struggled for years following the pandemic.

Changes in working habits — particularly the shift to home working — have reduced demand for city centre parking, while long-term lease agreements have left the business locked into high costs.

In a statement, PwC said the company had insufficient cash to meet its financial obligations, forcing directors to place it into administration.

Zelf Hussain, joint administrator, said:

“NCP has faced a challenging trading environment over several years, with changing consumer behaviours impacting volumes, and a high fixed cost-base leading to trading losses.”

He added:

“All sites are open, staff remain in post, and trading continues as normal.”

Jobs and closures risk

Although staff remain employed for now, the future is uncertain.

Administrators are exploring options including selling all or part of the business, while also negotiating with landlords in a bid to cut costs.

However, they have warned that some locations may not be viable, meaning closures are a real possibility.

What happens next

For now, drivers across Swansea and Neath can continue to use NCP car parks as normal.

But with every site under review, the longer-term future of some locations remains unclear.

For city centre businesses already facing challenges, any loss of parking could have a knock-on effect — making this a story that’s likely to develop in the weeks ahead.

Corner of Denmark St/Orchard St, Bristol City Centre.
Early 18th century. Even the railings are listed buildings.
#photography #DenmarkStreet #OrchardStreet #Bristol

Corner of Denmark St/Orchard St, Bristol City Centre.
Early 18th century. Even the railings are listed buildings.
#photography #DenmarkStreet #OrchardStreet #Bristol

Corner of Denmark St/Orchard St, Bristol City Centre.
Early 18th century. Even the railings are listed buildings.
#photography #DenmarkStreet #OrchardStreet #Bristol

Corner of Denmark St/Orchard St, Bristol City Centre.
Early 18th century. Even the railings are listed buildings.
#photography #DenmarkStreet #OrchardStreet #Bristol