#enterpriseux — Public Fediverse posts

Generic design is dying.

This webinar will show how AI is advancing customer experience from broad segments to segments of one, enabling personalization that is practical, scalable, and useful.

Register here: https://inapp.com/reimagining-customer-experience-smarter-user-design-with-ai/

📅 Wednesday, Feb 25, 2026
🕗 8:00 AM PST | 11:00 AM EST

#InApp #CustomerExperience #DigitalExperience #ProductDesign #AI #Personalization #DesignLeadership #ProductManagement #EnterpriseUX

Design isn’t a layer added at the end.
It’s a strategic lever that shapes clarity, efficiency, and trust.

When design is embedded into decision-making,

products scale better,

teams move faster,

and businesses perform stronger.

At Upslide Design Studio, we treat design as a business tool, one that delivers measurable impact.

#DesignThinking #UXDesign #ProductDesign #SaaSDesign #EnterpriseUX #UIUX #UpslideDesignStudio #Upslide #MassimoVignelli

UI gets users in.
UX makes them stay.

Great UI helps people try or buy your product.

But retention happens only when users can do their work faster, with less effort, and fewer mistakes.

To increase retention, improve:
• Feature adoption
• Task completion speed

And reduce:
• Human error
• Time per task
• Clicks and screens

Retention isn’t driven by how software looks.
It’s driven by how efficiently it works.

#UXDesign #ProductDesign #SaaS #EnterpriseUX #UpslideDesignStudio

9/11: Starting at 8PM Eastern, we live toot Star Trek episodes playing on the H&I network, using the hashtag #AllStarTrek. If you don’t get the H&I station, you can also stream.

We’re starting over again on TNG!

TOS (8ET): The Man Trap
TNG (9ET): Encounter at Farpoint, Part 1
DS9 (10 ET): The Alternate
VOY (11 ET): Drone
ENT (midnight): Unexpected

#StarTrek
#StarTrekTOS
#StarTrekTNG
#TNG
#StarTrekDS9
#DS9
#StarTrekVoyager
#StarTrekVOY
#StarTrekEnterprise
#EnterpriseUX

9/11: Starting at 8PM Eastern, we live toot Star Trek episodes playing on the H&I network, using the hashtag #AllStarTrek. If you don’t get the H&I station, you can also stream.

We’re starting over again on TNG!

TOS (8ET): The Man Trap
TNG (9ET): Encounter at Farpoint, Part 1
DS9 (10 ET): The Alternate
VOY (11 ET): Drone
ENT (midnight): Unexpected

#StarTrek
#StarTrekTOS
#StarTrekTNG
#TNG
#StarTrekDS9
#DS9
#StarTrekVoyager
#StarTrekVOY
#StarTrekEnterprise
#EnterpriseUX

(1/2) For #enterpriseUX I consider journey mapping, personas, and scenarios the triumvirate of good design definition.

(1/2) For #enterpriseUX I consider journey mapping, personas, and scenarios the triumvirate of good design definition.

@stephaniewalter ooh - an #EnterpriseUX presence at UX London!

It's been a while, and means I might be able to get budget again! Probably not, but it's worth trying...

Enterprise work is where things like design systems really shine, *if* you can navigate the many corporate minefields that make it difficult, and *if* the _intent_ of the system is carried through / matches with the intent of the products using it.

I'm going to be doing some things on #enterpriseUX on YouTube, which I'm excited about. The first video will be up next week. I'm new to YouTube, but as a long-time listener of the Cortex podcast, I have somewhat of a sense of what I'm getting into. (My goals are modest here, but I want to get more comfortable with video as a format.)

I'm going to be doing some things on #enterpriseUX on YouTube, which I'm excited about. The first video will be up next week. I'm new to YouTube, but as a long-time listener of the Cortex podcast, I have somewhat of a sense of what I'm getting into. (My goals are modest here, but I want to get more comfortable with video as a format.)

I'm sure I'm not original in calling spreadsheets the original no-code environment, but I've seen so much "shadow IT" going on here. #enterpriseUX

https://arstechnica.com/science/2024/01/we-keep-making-the-same-mistakes-with-spreadsheets-despite-bad-consequences/

I'm sure I'm not original in calling spreadsheets the original no-code environment, but I've seen so much "shadow IT" going on here. #enterpriseUX

https://arstechnica.com/science/2024/01/we-keep-making-the-same-mistakes-with-spreadsheets-despite-bad-consequences/

I'm on to my chapter on enterprise product strategy and management. I mean, this could be a whole book, but my primary audience is UX designers so my goal is to get the whole topic covered in ~4000 words (target length for chapters).

I spent a month on each of the first two chapters so I'm expecting this one will be about a month as well. But we'll see...

#EnterpriseUX #DesignForTheEnterprise

I'm on to my chapter on enterprise product strategy and management. I mean, this could be a whole book, but my primary audience is UX designers so my goal is to get the whole topic covered in ~4000 words (target length for chapters).

I spent a month on each of the first two chapters so I'm expecting this one will be about a month as well. But we'll see...

#EnterpriseUX #DesignForTheEnterprise

The Southwest Airlines meltdown over the holidays? Creaking legacy software that had long been recognized as a major problem for crew assignments. A recent Odd Lots podcast covered the debacle from the software perspective and is definitely worth a listen.

#enterpriseux

https://www.bloomberg.com/news/articles/2023-01-26/odd-lots-podcast-how-software-explains-the-southwest-airlines-outage?srnd=oddlots-podcast#xj4y7vzkg

The Southwest Airlines meltdown over the holidays? Creaking legacy software that had long been recognized as a major problem for crew assignments. A recent Odd Lots podcast covered the debacle from the software perspective and is definitely worth a listen.

#enterpriseux

https://www.bloomberg.com/news/articles/2023-01-26/odd-lots-podcast-how-software-explains-the-southwest-airlines-outage?srnd=oddlots-podcast#xj4y7vzkg

Me: Well, this design looks pretty clean, let's try it with some real data from production.

Real data: Batch 5 - 57Batd21225hCIAaUy0VSS_jonathan-adler-biba-concrete-rug 00x06 Rug + Pad System%2FTXT%2Fembedded_document_assets_22044_metadata 6

Me: 💀

#UX #UXdesign #EnterpriseUX

A better #introduction:
I’m a #ux director in #EnterpriseUX and lived in #seattle a majority of my life. I talk about #ia, #a11y, and #ServiceDesign on and off as well. I’m a long-suffering #SeattleMariners fan, along with #OLReign #SoundersFC (#ebfg) #SeattleStorm and #SeattleKraken. I’m very vocal about supporting and protecting #lgbt kids especially #trans kids. A bit of an #exvangelical but mostly just #tired.

And oh, #music and #vinyl.

A better #introduction:
I’m a #ux director in #EnterpriseUX and lived in #seattle a majority of my life. I talk about #ia, #a11y, and #ServiceDesign on and off as well. I’m a long-suffering #SeattleMariners fan, along with #OLReign #SoundersFC (#ebfg) #SeattleStorm and #SeattleKraken. I’m very vocal about supporting and protecting #lgbt kids especially #trans kids. A bit of an #exvangelical but mostly just #tired.

And oh, #music and #vinyl.