#XFinity ,
Your representative could not answer when my home voicemail was disabled, or under whose authority, or for what reason.
Neither could your representative immediately enable it and instead had to create a trouble ticket. But they could not provide a ticket number.
Forgive me but I don't believe that
I will get the promised text in the next hour letting me know the ticket has been resolved.
I dunno, I think something like this should be easy peasy. Don't you do this stuff countless times a day?