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#optusfailure β€” Public Fediverse posts

Live and recent posts from across the Fediverse tagged #optusfailure, aggregated by home.social.

  1. #OptusFailure again.
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©
    #Optus is now insisting that I use the #MyOptus app to recharge a #Prepaid mobile phone account.

    They will not let me recharge using the My Optus webpage.

    Looks like #Bastardry to me.

    And the app is not compatible with either of my Android devices.

    No sign of #ReduceReuseRepairRecycle here.

    Looking at moving to #Amaysim. Sure that the price will be lower and the #UX no better.
    #Australia #Privatisation #Deregulation #CorporateControl
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©

  2. #OptusFailure again.
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©
    #Optus is now insisting that I use the #MyOptus app to recharge a #Prepaid mobile phone account.

    They will not let me recharge using the My Optus webpage.

    Looks like #Bastardry to me.

    And the app is not compatible with either of my Android devices.

    No sign of #ReduceReuseRepairRecycle here.

    Looking at moving to #Amaysim. Sure that the price will be lower and the #UX no better.
    #Australia #Privatisation #Deregulation #CorporateControl
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©

  3. #OptusFailure again.
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©
    #Optus is now insisting that I use the #MyOptus app to recharge a #Prepaid mobile phone account.

    They will not let me recharge using the My Optus webpage.

    Looks like #Bastardry to me.

    And the app is not compatible with either of my Android devices.

    No sign of #ReduceReuseRepairRecycle here.

    Looking at moving to #Amaysim. Sure that the price will be lower and the #UX no better.
    #Australia #Privatisation #Deregulation #CorporateControl
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©

  4. #OptusFailure again.
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©
    #Optus is now insisting that I use the #MyOptus app to recharge a #Prepaid mobile phone account.

    They will not let me recharge using the My Optus webpage.

    Looks like #Bastardry to me.

    And the app is not compatible with either of my Android devices.

    No sign of #ReduceReuseRepairRecycle here.

    Looking at moving to #Amaysim. Sure that the price will be lower and the #UX no better.
    #Australia #Privatisation #Deregulation #CorporateControl
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©

  5. #OptusFailure again.
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©
    #Optus is now insisting that I use the #MyOptus app to recharge a #Prepaid mobile phone account.

    They will not let me recharge using the My Optus webpage.

    Looks like #Bastardry to me.

    And the app is not compatible with either of my Android devices.

    No sign of #ReduceReuseRepairRecycle here.

    Looking at moving to #Amaysim. Sure that the price will be lower and the #UX no better.
    #Australia #Privatisation #Deregulation #CorporateControl
    πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©πŸ’©

  6. And ... it took #Optus over 80 minutes to have a human operator engage in the "Message Us " chat support this morning.

    The #ComplaintResolution person says they're very busy.
    But I can talk with another complaint person!

    #NegativeUX

    I'm thinking Enshitification has a history back to the privatisation of #PublicUtilities like electricity, gas, sewerage, water, & #TelephoneService.

    #Telco #OptusFailure #Privatisation #Enshitification
    #JohnMartyn #OverTheHill

    youtube.com/watch?v=PwjL3ipBAh