#ithelpdesk — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #ithelpdesk, aggregated by home.social.
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Time for today's edition of "what went wrong with the computers today"…
When I sat down at my computer this morning, the Windows 11 upgrade I kicked off yesterday had indeed failed as I had suspected it was going to <https://federate.social/@jik/115069952179945603>, but not in the way I expected. My VM was on the boot screen with the spinning Windows booting animation, and on top of that was a pop-up: "Please insert external drive".
#SysAdmin #ITHelpdesk #HomeIT #ITDIY
🧵1/23 -
Time for today's edition of "what went wrong with the computers today"…
When I sat down at my computer this morning, the Windows 11 upgrade I kicked off yesterday had indeed failed as I had suspected it was going to <https://federate.social/@jik/115069952179945603>, but not in the way I expected. My VM was on the boot screen with the spinning Windows booting animation, and on top of that was a pop-up: "Please insert external drive".
#SysAdmin #ITHelpdesk #HomeIT #ITDIY
🧵1/23 -
Time for today's edition of "what went wrong with the computers today"…
When I sat down at my computer this morning, the Windows 11 upgrade I kicked off yesterday had indeed failed as I had suspected it was going to <https://federate.social/@jik/115069952179945603>, but not in the way I expected. My VM was on the boot screen with the spinning Windows booting animation, and on top of that was a pop-up: "Please insert external drive".
#SysAdmin #ITHelpdesk #HomeIT #ITDIY
🧵1/23 -
Time for today's edition of "what went wrong with the computers today"…
When I sat down at my computer this morning, the Windows 11 upgrade I kicked off yesterday had indeed failed as I had suspected it was going to <https://federate.social/@jik/115069952179945603>, but not in the way I expected. My VM was on the boot screen with the spinning Windows booting animation, and on top of that was a pop-up: "Please insert external drive".
#SysAdmin #ITHelpdesk #HomeIT #ITDIY
🧵1/23 -
Time for today's edition of "what went wrong with the computers today"…
When I sat down at my computer this morning, the Windows 11 upgrade I kicked off yesterday had indeed failed as I had suspected it was going to <https://federate.social/@jik/115069952179945603>, but not in the way I expected. My VM was on the boot screen with the spinning Windows booting animation, and on top of that was a pop-up: "Please insert external drive".
#SysAdmin #ITHelpdesk #HomeIT #ITDIY
🧵1/23 -
Workday Staff Fall to Social Engineering; Hackers Access Third-Party CRM Platform https://thecyberexpress.com/workday-staff-fall-to-social-engineering-hack/ #WorkdaySocialEngineeringAttack #socialengineering #DataBreachNews #HelpDeskAttack #ITHelpDesk #CyberNews #Workday
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When people are waiting for me to help them with tech or computer related stuff.
#techsupport #computerhelp #itsupport #ithelpdesk #itsupportstories #pcwizard
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🧵 2/2 Uh ok. Can you wait five minutes until I’m home and won’t cause a wreck? No, as it turns out. By the time I reply again from my workstation they are all gone.
I can’t even describe how triggering this. Took a very simple task and turned into some horrible and painful in the name of security theater. So angry right now.
#ActuallyAutistic #AuDHD #ADHD #ITHelpdesk #WaitingByThePhone #triggers #SecurityTheater
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🧵1/2 Someone has a really rotten sense of humor today. I make a simple request of IT, and have to do it in a channel that’s truly horrible about doing things properly. Fine.
But then hours and hours go by. So I finally decide to run an errand for my son after lunch. I’m about five minutes from home, driving, when several people pop into my slack asking to help.
#ActuallyAutistic #AuDHD #ADHD #ITHelpdesk #WaitingByThePhone #triggers #SecurityTheater
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Thinking back this morning to my very first day as an IT Helpdesk Tech when I was given a user's desktop to fix and the first thing I did was disable every single service and then reboot it.
When I feel like I know nothing now... I just think back to me trying to logon to the workstation after that reboot.
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Just had to take a moment, because my last call was hair-pulling-swearing-down-the-phone inducing maddening. I'm all for people helping their friends, but not when a simple password reset takes 45 minutes because that "help" is telling them the opposite of what you're telling them.
🤬