#consumerlaw — Public Fediverse posts

Well knock me down down with a misleading discount label.

I truely believed the supermarket duopoly was going to get away with this pricing deception.

#accc #coles #woolworths #federalcourt #supermarket #supermarketduopoly #consumerlaw #deception

https://www.abc.net.au/news/2026-05-14/coles-accc-federal-court-judgment/106673800?utm_source=abc_news_app&utm_medium=content_shared&utm_campaign=abc_news_app&utm_content=other

Coles’ ‘Down Down’ discounts misled customers on industrial scale, court finds https://www.smh.com.au/business/consumer-affairs/watch-live-coles-learns-its-fate-in-fake-down-down-discounts-case-20260514-p5zwoi.html #ACCC #consumerlaw #food

Small Australian designers giving up on fighting fast-fashion giant Shein over design duplicates https://www.abc.net.au/news/2026-05-06/australian-designs-continually-copied-by-shein/106592282 #fashion #fashionip #passingoff #consumerlaw #auspol #auslaw

Consumer watchdog zeroes in on Woolworths’ allegedly fake discounts as it meets supermarket giant in court
Vinegar, Tim Tams and baby rice are among the products to be scrutinised in the Australian Competition and Consumer Commission’s case
The ACCC alleges Coles and Woolworths broke Australian consumer law by offering “illusory” discounts on hundreds of everyday products through the misleading use of their respective “Down Down” and “Prices Dropped” promotion programs.
https://www.theguardian.com/australia-news/2026/apr/21/consumer-watchdog-accc-supermarket-woolworths-court-hearings-australia
Led by Robert Yezerski, SC, Woolworths’ legal team is expected to vigorously defend the allegations, with the supermarket saying it “fundamentally disagrees” with the ACCC’s claims and at no stage misled or deceived customers.
#auspol #auslaw #consumerlaw #ACCC

'Did Woolworths trick shoppers into snapping up Tim Tams because they thought the price had dropped when really it had been jacked up?' https://www.abc.net.au/news/2026-04-21/woolworths-accc-court-case-grocery-pricing-discounts/106561584 #auspol #auslaw #consumerlaw #ACCC

ACCC takes Coles to court over 'illusory' discounts in 'case of the century'

https://www.abc.net.au/news/2026-02-16/accc-coles-federal-court-case-discount-pricing/106294956 #consumerlaw #auslaw #auspol #ACCC

Coles offered ‘utterly misleading’ discounts, consumer watchdog argues in federal court case https://www.theguardian.com/business/2026/feb/16/coles-offered-utterly-misleading-discounts-consumer-watchdog-argues-in-federal-court-case
ACCC alleges the supermarket breached the law by offering ‘illusory’ discounts on many products with ‘Down Down’ promotion. #ACCC #Consumerlaw #auslaw #auspol

The reach from this little corner of the fediverse probably isn’t all that great.

But maybe this will be seen by someone out there who’s in a similar situation. Someone who’s thinking of taking those crumbs, keeping quiet and wanting it all to go away.

Keep fighting. Stick it to them. You’re owed a resolution with no price tag attached.

Get legal help if you don’t understand your rights yourself. It doesn’t have to be expensive, and it can make the difference.

#law #acl #consumerlaw #car

That’s why we have consumer protections and no cost, evidence-based jurisdictions.

Sometimes the bar for these sorts of things can feel high. Too much effort with no promise of reward. I get that. I’ve been through the process more than once.

But when your only other option is lying down…

Personally I’d rather bring the matter before QCAT, lay the facts out in a coherent way, and let a legal authority decide what the outcome should be.

#law #acl #consumerlaw #car

I wonder how many would have though?

I wonder how many people have been in this position and under that kind of time pressure?

How may have cracked, thinking this is the best I’m going to get, and taken the offer at the cost of their silence?

I wonder if it actually fixed their problem, or if it was just a token gesture to buy silence.

#law #acl #consumerlaw #car

Nearly two months later, the offer was conditioned on a full and final release of my claim up front, confidentiality of the offer and non-disparagement of the brand, car and dealership, and made no admission of liability. I was given a little over 24 hours to accept.

The offer was woefully inadequate and conditions seemed disproportionately restrictive, particularly as we are in open dispute about the condition of the vehicle.

Obviously I didn’t accept.

#law #acl #consumerlaw #car

A second report commissioned by the manufacturer found that the paint was within specification, and recommended professional detailing.

The manufacturer decided that my issue, which was well documented and easily demonstrable, was not warrantable.

After nearly four months I was offered a paint correction package, which amounted to a cut, polish and glaze. I guess they were hoping that by this point I’d be exhausted and just want out?

#law #acl #consumerlaw #car

Last year, we bought a new car. We noticed straight away that something wasn’t right with the paint. You could leave a lasting mark by touching it.

Initial inspections commissioned by the dealer found that the car needed a complete strip back and respray to resolve a serious issue with the finish. The sticker price for this work was between $20,000 and $30,000.

For the past five months, I’ve been in a dispute with the dealer and manufacturer over the resolution.

#law #acl #consumerlaw #car

HelloFresh and Youfoodz sued by ACCC after allegedly trapping customers in misleading meal-kit subscriptions https://www.theguardian.com/australia-news/2025/dec/16/hellofresh-youfoodz-sued-accc-allegedly-trapping-customers-meal-kit-subscriptions
More than 100,000 customers were charged a fee despite cancelling their subscription before the specified cut-off time, watchdog alleges. #ACCC #consumerlaw #auspol #auslaw

Retailer Bed Bath N' Table wins High Court case against competitor House https://www.abc.net.au/news/2025-12-10/bed-bath-n-table-high-court-win-house-similar-name/106125788 #HCA #auslaw #consumerlaw #trademark

King Gizzard & The Lizard Wizard, Spotify Respond To AI Impersonator On Streaming https://themusic.com.au/news/king-gizzard-the-lizard-wizard-spotify-respond-ai-impersonator-streaming/62xR__7h4OM/09-12-25 #AI #music #passingoff #trademark #consumerlaw

Ghost stores look and feel like legitimate businesses — but they're actually a new type of scam that has the ACCC on alert.
https://www.sbs.com.au/news/article/the-new-widespread-scam-to-watch-out-for-this-black-friday/2jqkmgtef
"They're a relatively new type of scam that we've been hearing about more over the last year or so," CHOICE's Liam Kennedy said.

"Instead of impersonating established big-name brands, scammers are building these websites which pretend to be local businesses." #ACCC #auslaw #auspol #consumerlaw #passingoff #trademark

ACCC warns of 'sophisticated' ghost stores ahead of Black Friday, Cyber Monday sales https://www.abc.net.au/news/2025-11-26/online-ghost-stores-scamming-australian-customers-black-friday/106049602 #ACCC #auslaw #auspol #consumerlaw #passingoff #trademark

Lost in the plot: how would-be authors were fooled by AI staff and virtual offices in suspected global publishing scam https://www.theguardian.com/books/2025/nov/17/authors-writers-caught-in-global-ai-publishing-scam

Book publishing websites in Australia, the UK and New Zealand appear to be using fake testimonials and AI staff pages to lure aspiring writers into handing over their money. #publishing #passingoff #consumerlaw #auspol #auslaw

ACCC sues Microsoft for allegedly misleading millions of Australians with Microsoft 365 subscription hikes https://www.abc.net.au/news/2025-10-27/accc-sues-microsoft-allegedly-misleading-365-subscriptions/105937436 #auslaw #auspol #ACCC #consumerlaw

Microsoft sued in Australia for misleading customers

https://web.brid.gy/r/https://dailytimes.com.pk/1390355/microsoft-sued-in-australia-for-misleading-customers/

Microsoft sued for allegedly misleading millions of Australians with its AI pricing https://www.theguardian.com/australia-news/2025/oct/27/microsoft-sued-allegedly-misleading-millions-australians-ai-pricing-ntwnfb

Tech giant faces hefty fines from consumer watchdog for allegedly trying to convince customers to pay more than needed for their Microsoft 365 subscription

#auslaw #auspol #ACCC #consumerlaw #AI #Microsoft

Microsoft in court for allegedly misleading millions of Australians over Microsoft 365 subscriptions https://www.accc.gov.au/media-release/microsoft-in-court-for-allegedly-misleading-millions-of-australians-over-microsoft-365-subscriptions #auslaw #auspol #consumerlaw #ACCC

Climate Integrity says 'distorted research' behind government policy https://www.abc.net.au/news/2025-10-13/climate-integrity-accc-to-investigate-gas-lobby-ey-modelling/105866988 #auslaw #auspol #greenwashing #datawashing #ACCC #consumerlaw

Going, going, gone: Scam websites imitating famous brands are luring in victims on social media. What can be done? https://www.theguardian.com/australia-news/2025/may/24/scam-websites-imitating-famous-brands-on-social-media-ads #trademark #passingoff #consumerlaw #socialmedia #auslaw #auspol #advertising

Meta and Shopify urged to act as scale of ‘ghost stores’ preying on Australian online shoppers revealed https://www.theguardian.com/money/2025/may/04/meta-and-shopify-urged-to-act-as-scale-of-ghost-stores-preying-on-australian-online-shoppers-revealed-ntwnfb #consumerlaw #fakes #trademark #counterfeiting

RecipeTin Eats vs Brooki Bakehouse: Why copyright in the kitchen is a murky field - By Julia Abbondanza https://www.sbs.com.au/news/article/recipetin-eats-vs-brooki-bakehouse-why-copyright-in-the-kitchen-is-a-murky-field/dhahappzf with a comment from me, highlighting how cooking recipes do not fit easily within copyright law. #recipes #copyright #passingoff #consumerlaw #auslaw I also give a bit of a shout-out to the Sprigman book 'The Knockoff Economy' which explores subject matter on the shadowlands of IP - such as recipes, comedy, fashion.

First Nations artist Jacinta Numina-Waugh left scared and feared going to jail after alleged mistreatment by Optus

https://www.abc.net.au/news/2024-11-12/optus-first-nations-artist-accc-action/104576914

#telcos #consumerlaw #IndigenousIP

'The tech giant Adobe is carrying fake Indigenous art as stock, raising concerns about if it can lawfully resell and licence this art.' https://www.theaustralian.com.au/business/technology/adobe-uses-fake-indigenous-art-to-train-ai-models/news-story/3ebc3498e96f84977c464c28d93d25cf ($) #IndigenousIP #art #law #passingoff #consumerlaw #AI #auslaw #auspol

Inside the 'shadow' factories making alcohol for the big liquor chains https://www.abc.net.au/news/2024-02-20/homebrand-alcohol-coles-endeavour-metcash-market-power/103478782 via @ABCaustralia #supermarkets #privatelabelling #consumerlaw #passingoff #auslaw #auspol