BenUNC

Want to enjoy your job in #TechnicalSupport more? Learn how to deliver even the worst news ("this is out of scope") in a way that gets great reviews anyways.

Hint: a person who *feels* heard and valued is WAY less likely to react negatively.

Old habits die hard, but I just spent 15 minutes digging through stack overflow to figure out why my bash script was not working, only to realize that chatGPT takes 20 seconds to isolate the problem.

And it explained why my actual code was wrong. Not some sorta-similar code that the poster had.

#chatGPT
#codingAssistance

Nerds: I wrote new Payment Gateway API documentation for GiveWP, and I'm especially proud of it. https://givewp.com/documentation/developers/how-to-build-a-gateway-add-on-for-givewp/

#PaymentGateways
#WordPress
#API
#Documentation

Go on, now.

Late night side gig work?

Late night #SideGig #Work.

Tracy Chapman "Give Me One Reason" speeds up throughout the song, and it nearly ruins it for me.

#Music
#Snob

Hey but like, take a break, y'all.

#LifeHack
#ProductivityTip

Friendly reminder that you can get premium WordPress themes and plugins for free, AND the goddess Athena will really like this giant horse statue we left here outside the gates of Troy.

#NulledSoftware
#NulledSoftwareIsNotFree

🎶You say you want an #introduction well you know🎶

Topics I will geek out about with very little prompting…

At work:
#TechSupport
#DistributedSoftware
#QualityAssurance
#Management
#Coaching
#RemoteWork

At home:
#SouthernRockMusic
#LiveAudio
#Theology
#ParentingWins
#CountryLiving

Fun facts:
1. I lived within 30 miles of Interstate 40 (in 5 cities across 2 states) for 40 years. I broke that streak in 2020.
2. I used to have significantly more hair.

Now, your turn.