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  1. Police granted extra powers after antisocial behaviour at two Llanelli retail parks

    A dispersal order has been authorised for Parc Trostre and Parc Pemberton, giving officers the ability to remove anyone causing — or likely to cause — harassment, alarm or distress. The order came into force at 12pm today (17 January) and will remain in place until 12am on Monday 19 January.

    Crackdown follows rise in trouble around shops and fast‑food outlets

    The move follows a rise in reports of groups causing trouble around major stores and fast‑food outlets, including Tesco, Morrisons and McDonald’s. Police say the behaviour has escalated in recent days, prompting the need for tougher measures to protect shoppers and staff.

    Under the order, officers can instruct people to leave the area immediately and can seize any property suspected of being used to cause antisocial behaviour. Anyone who refuses to comply risks arrest.

    Police: ‘We will not tolerate this behaviour’

    A Dyfed‑Powys Police spokesperson said:

    “We have seen an increase in antisocial behaviour around the Trostre and Pemberton retail parks over the past week.

    “The dispersal order gives officers additional powers to deal swiftly with anyone causing, or likely to cause, harassment, alarm or distress.

    “We will not tolerate behaviour that impacts businesses, staff or members of the public.”

    Shoppers say behaviour has become ‘shocking’

    Regular visitors to the retail parks say the situation has been deteriorating for weeks.

    Mandy Tucker said the behaviour around McDonald’s had become “beyond” acceptable, adding that the abuse aimed at security staff was “totally unacceptable”.

    Rita Coughlin, who was shopping with her two children, described being struck by toilet paper thrown by a group of boys inside Tesco.

    “It was quite a shock and if it wasn’t me they hit it could’ve been worse,” she said. “What these youngsters do nowadays near Tesco and McDonald’s is shocking.”

    Nadine Cole Jenkins, who uses a wheelchair, said the atmosphere had become frightening.

    “It’s very scary for myself and my children who support me. It’s not nice — very upsetting.”

    Others reported disruption inside shops.

    Sian Peel said staff in B&M were being left to deal with “shocking” behaviour.

    “They hang around by the entrance on their bikes and the language is shocking. They are in and out of the store causing disruption.”

    Louise Richards said staff at McDonald’s looked “deflated” after dealing with large groups causing trouble.

    “The parents of those kids should be utterly ashamed.”

    Jo Jo added that many parents would be “shocked” if they saw how their children were behaving.

    Order covers key shopping hotspots

    The dispersal zone includes:

    • Parc Trostre Retail Park
    • Tesco, Trostre
    • McDonald’s, Llanelli
    • Parc Pemberton
    • Morrisons, Llanelli
    • Premier Inn, Llandafen Road

    Police are urging anyone who witnesses antisocial behaviour to report it via the force website, by emailing 101@dyfed‑powys.police.uk or calling 101. Always dial 999 in an emergency.

    Related stories from Swansea Bay News

    Police dispersal order to target Dyfatty antisocial behaviour
    Officers issue extra powers in Swansea after rising reports of disorder in the Dyfatty area.

    Llanelli town centre to see summer crackdown on crime and antisocial behaviour
    Police and council teams launch joint action to tackle trouble in the town centre.

    Councillors call for Llanelli drugs and alcohol unit to move to Trostre
    Local representatives say relocating the service could ease pressure on the town centre.

    New cameras could fine Llanelli shoppers £100 for parking too long
    ANPR enforcement proposed for busy retail parks to curb overstays and congestion.

    #antisocialBehaviour #dispersalNotice #DyfedPowysPolice #Llanelli #McDonalds #MorrisonsLlanelli #ParcPemberton #ParcTrostre #PremierInn #TescoLlanelliExtra
  2. Llanelli retail staff report high levels of abuse as campaign calls for stronger protections

    Retail staff in Llanelli say they continue to face unacceptable levels of verbal abuse, threats and physical assault while doing their jobs — prompting renewed calls for public respect and tougher enforcement.

    The Freedom from Fear campaign, led by trade union Usdaw, was marked at Tesco Trostre with a visit from Dame Nia Griffith MP, alongside Lee Waters MS, Cllr Dot Jones and other local representatives. The event aimed to raise awareness of the abuse faced by shop workers and encourage the public to “keep your cool” in the run-up to Christmas.

    Survey shows 71% of retail staff verbally abused

    Interim results from Usdaw’s 2025 survey — based on responses from over 3,000 retail workers — show that:

    • 71% have experienced verbal abuse in the past year
    • 48% were threatened by a customer
    • 9% were assaulted

    Usdaw general secretary Joanne Thomas said the figures show a “slight downturn” compared to previous years, but warned that the scale of abuse remains “shocking”.

    “Nearly three-quarters of those working in retail are regularly facing abuse from customers,” she said. “Far too many are experiencing threats and violence. Our members are saying loud and clear that enough is enough.”

    Local voices call for change

    Dame Nia Griffith MP said retail workers “deserve to be treated with respect” and backed Usdaw’s call for stronger legal protections.

    “We’re introducing a new standalone offence of assaulting a retail worker,” she said. “That gives shop staff the protection they need and sends a clear message that abuse will not be tolerated.”

    She also pointed to Labour’s Crime and Policing Bill, which removes the £200 threshold for prosecuting shoplifting and introduces new powers to ban repeat offenders.

    Campaigners urge public to ‘respect shop workers’

    Usdaw activists say incidents tend to rise in December as shops get busier and customer frustration grows. The union is encouraging staff to report abuse and reject the idea that it’s “part of the job”.

    The Freedom from Fear campaign continues throughout the year, with workplace and community events planned across South Wales.

    Related stories from Swansea Bay News

    Festive donations worth over £4,500 brighten Christmas for Neath Port Talbot community groups
    Local organisations receive support to deliver seasonal projects across the borough.

    Free buses return to Swansea for Christmas
    Families and shoppers can travel across the city at no cost on selected dates this month.

    Christmas pop-up shops return to Carmarthenshire high streets
    Local businesses showcase festive gifts in Carmarthen, Llanelli and Ammanford throughout December.

    #Christmas #CllrDotJones #LeeWatersMS #Llanelli #NiaGriffithMP #ParcTrostre #retail #retailWorkers #TescoLlanelliExtra #TradeUnion #Usdaw