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#originenergy — Public Fediverse posts

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  1. Reward: You've received 900,000 complimentary copies of your own personal information — already distributed without your consent!

    #DataBreach #CyberSecurity #OriginEnergy #PII #InfoSec #AchievementUnlocked (3/3)

  2. Yah
    Well done #OriginEnergy

    I am beyond furious that you have leaked my:
    Origin account №
    Full Name
    Date of Birth
    Email Address
    Physical Address
    Account Number
    Phone number
    Credit card last 4 digits
    Potentially Bank, BSB, last digits of account

    But hey, you are sorry. 🤬 you!

    Wow you are offering 12 months credit monitoring for "free"

    Meanwhile I need to change my card & bank account and a gazillion payments etc..
    Shame I can't easily change ⅔ of the data you failed to protect
    #DataHack #DataBreach #Origin

  3. How tone deaf (or stoopid) can a company be? After a data breach where they lost control of a bazillion customer records, I just got an email from Origin Energy asking for feedback with the subject line "Were we all kinds of useful?" No, dickheads, you were not any kind of useful.

    The feedback request relates to a long-running email chain where they were incapable of recognising or responding sensibly to an attempt to tell them about a problem they had, not a problem I had.

    I just cannot be fucked filling out their little survey. They are beyond help.

    #OriginEnergy

  4. @decryption I have been having a long exchange of emails over the past eight months with EITHER some very stupid humans OR a very stupid generative AI assistant.

    Origin Energy send out reminders before their bills fall due, wrning that their bill will be paid by direct debit on such-and-such a date. It's a good idea, avoids nasty surprises. The reminder email has an HTML version and a plain-text version. I don't look at HTML emails unless I have to, so my mailer always presents the plain-text version.

    The reminders have for at least a year been missing the decimal point in the plain-text version. Not in the HTML version, that's fine. So if your bill is (say) $432.27 the plain-text version of the email will tell you you are about to have "$43227" deducted from your bank account.

    After a couple of these had gone past I emailed the Origin Energy support address and said (summarised) that the plain-text version was missing the decimal, that there was no need to respond to me, but that they might like to fix it.

    Well: The response count is six so far. They email me asking if I still need assistance with my bill. I reply saying no, THEY need assistance. A week or two later I get a message saying that as there has been no response from me (?!?), they will close the matter, unless I need further assistance? So I tell them that they still haven't fixed THEIR problem, that I do NOT have a problem, and that there is no need for further responses.

    Rinse and repeat. Clearly they ARE getting my emails, but equally clearly no sentient entity is reading them or thinking about them.

    This is what a support system looks like where nobody is paying attention.

    If you, dear reader, are in any way associated with Origin Energy and in a position to apply the Clue Stick, I suggest you do so forthwith, vigorously.

    #OriginEnergy

  5. Queensland treasurer ‘names and shames’ Origin for failing to pass on lower electricity prices

    Queensland’s treasurer has “named and shamed” Origin Energy for upping power prices despite benchmark electricity prices falling.  Last…
    #NewsBeep #News #Business #AU #Australia #budget #costofliving #crisafulli #electricityprices #Energy #janetzki #Origin #OriginEnergy #power #Qld #Queensland
    newsbeep.com/au/756321/

  6. Australia orders LNG exporters to keep gas for domestic use

    Historic shift in gas policy Resources Minister Madeleine King added the policy was part of broader gas market…
    #NewsBeep #News #Australia #AU #Europe #Oceania #OriginEnergy #santos #Shell #ShellAustralia #UnitedKingdom
    newsbeep.com/au/656079/

  7. InfluenceMap report found 87% of Australia’s🇦🇺 biggest firms and industry groups say they support #ClimateAction, but only 35% actually supported progressive climate policy in recent government consultations.

    “Fossil fuel giants like #Woodside and #Santos, as well as electricity retailers such as #EnergyAustralia and #OriginEnergy, are all at risk of “net-zero greenwashing” practices, the report found.”
    #netzero #Greenwashing #ClimateCrisis #Australia
    thenewdaily.com.au/finance/fin

  8. I just received our #OriginEnergy quarterly power bill.

    We’re using 43.59% less power compared to the same time last year.

    How did I do it?

    Spinal surgery for nerve damage!

    Yup. Being bedridden for a significant amount of time seems to have an up side!

    Not using the loungeroom - so no dvd, no tv for entertainment, no room heater - just me in bed with my iPads using Netflix & Amazon Plus for my movies, tv series. #auspol