#capita — Public Fediverse posts

I was very relieved to see my pension was paid today in spite of Capita messing up my record last month. I still don't know why they tried to use an old record from when they last had the contract instead of the current record they were given.
But at least no bank overdraft to pay my rent and bills!

But thousands aren't so lucky.
It is difficult not to suspect cosy relationships or favours for friends when a company with such an appalling record keeps getting contracts, including this one which they failed with before.

https://www.cspa.co.uk/news/civil-service-pensions-taskforce-update-16/

#Capita #CapitaRubbish