#badcx — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #badcx, aggregated by home.social.
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Actually Youtube…
...no one wonders what it gives us, because all past behavior points to the same things: the product gets cancelled outright (unlikely, but Alphabet/Google do have a track record) the product gets pseudo-cancelled and re-branded as something else, with a more enshittified experience, and exhausts the userbase the product will always have horrible customer service, and absolutely will get enshittified as it goes, taxing the already underwhelming CS function into a churn funnel which ends up […]