#postpurchasesupport — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #postpurchasesupport, aggregated by home.social.
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#Google announced the Universal Commerce Protocol (#UCP), an #openstandard for #AIagent #shopping. UCP allows agents to work across different parts of the customer buying process, including #discovery and #postpurchasesupport. Google will soon use UCP for eligible product listings in AI mode, enabling shoppers to check out directly from U.S.-based retailers. https://techcrunch.com/2026/01/11/google-announces-a-new-protocol-to-facilitate-commerce-using-ai-agents/?eicker.news #tech #media #news