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  1. Small dark pattern, or just bad timing?

    I paid for a year of Google AI Pro. Only then did a pop-up suggest I join Google Play Points to earn points on every purchase. Not the purchase I'd just made, though, and Google Support says it can't be added retroactively.

    I don't think anyone designed it to sting. But a rewards offer that appears one screen after the biggest spend chips away at trust.

    Offer it before checkout.

    #Google #GooglePlay #DarkPatterns #Enshittification

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