#shipt — Public Fediverse posts

We're starting to notice more and more #accessibility bugs in #Shipt where stores can't be selected and some items don't have accessible names? Is anyone else out here noticing these issues? What has been their response so far?

I’m trying to put through my normal weekly grocery order, but #Shipt appears to be down or something. Hopefully it will work tomorrow morning, otherwise I’ll have to resort to other measures. And my preferred shopper will wonder where I got to. Or at least I hope she misses me.

@valiant8086 @JeffBishop I'm not Jeff but being a fellow Officer I'll give it a go. Through forged partnerships we've often helped make companies aware of how #Accessibility could be improved. Microsoft is one recent example with whom we've done this. Another slightly different recent example, a few months back one of our followers on Mastodon reported some breakage in the #Shipt app. We helped boost the word and urged people to contact politely informing them of this and it was fixed within 2 hours. We might not have been the catalyst for this resolution but we at least tried to help in whatever way we could. @bitsacb

"On Facebook and Reddit, workers compared notes. Previously, they’d known what to expect from their pay because Shipt had a formula: It gave workers a base pay of $5 per delivery plus 7.5 percent of the total amount of the customer’s order through the app. That formula allowed workers to look at order amounts and choose jobs that were worth their time. But Shipt had changed the payment rules without alerting workers. When the company finally issued a press release about the change, it revealed only that the new pay algorithm paid workers based on “effort,” which included factors like the order amount, the estimated amount of time required for shopping, and the mileage driven.

The company claimed this new approach was fairer to workers and that it better matched the pay to the labor required for an order. Many workers, however, just saw their paychecks dwindling. And since Shipt didn’t release detailed information about the algorithm, it was essentially a black box that the workers couldn’t see inside.

The workers could have quietly accepted their fate, or sought employment elsewhere. Instead, they banded together, gathering data and forming partnerships with researchers and organizations to help them make sense of their pay data. I’m a data scientist; I was drawn into the campaign in the summer of 2020, and I proceeded to build an SMS-based tool—the Shopper Transparency Calculator—to collect and analyze the data. With the help of that tool, the organized workers and their supporters essentially audited the algorithm and found that it had given 40 percent of workers substantial pay cuts. The workers showed that it’s possible to fight back against the opaque authority of algorithms, creating transparency despite a corporation’s wishes."

https://spectrum.ieee.org/shipt

#GigWorkers #Shipt #USA #Algorithms #BlackBoxes

Nothing like waking up to discover that the #A11Y on an app you’ve used with very few issues for almost a decade completely broke overnight. And for bonus awfulness points it’s the app we use for grocery delivery. Thanks #Shipt for making my day that much harder.

Yes! Power is back! Super happy! Now to start the dirty deed of dumping all the food that has been languishing in the freezer for the past 72 hours. Thankfully garbage pickup is tomorrow and we’re doing what will turn into a rather significant #Shipt order tomorrow.

I don’t know, maybe I’m getting too old to appreciate travel anymore. We made it to #Minneapolis okay but there are a lot of annoyances. The biggest one for me is you need your room key to access the elevators. This makes using services like #Shipt and #Doordash well nigh impossible because nobody can deliver anything to your room. And I’m just feeling generally grumpy because I’ve been up since 2:30 AM and plane travel is very unpleasant. Maybe things will seem better after a good night sleep.

I've had 3 #Shipt orders already and each has sent their texts from a different phone number in area code 205. I wonder how many numbers #Shipt has reserved.

My #Shipt grocery delivery window is 11:00 AM to noon and no one is shopping my order yet. No this shouldn't concern me at all, oh dear.

@robini71 @CreativeChris @bitsacb @iaccessibility Ok, this is funny. I saw #Shipt app and my brain changed it to “#Shit app" and I ASSUMED you meant Twitter. 🤪

Glad to hear the app you meant was fixed so quickly, that's awesome.

@podfeet @CreativeChris @bitsacb @iaccessibility If you're referring back to my post yesterday the #Shipt app for #iOS had an issue whereby even though #Voiceover was reporting items successfully aded to cart the cart remained empty. At the time we had no indication as to whether it was more widespread I.E. impacting those not using #VoiceOver. But the matter was fixed within 2 hours which was most gratifying to behold.

We're glad to report that this #ActionAlert has been resolved already. Adding things to the cart in the #ShiptApp for #iOS is once again working. Happy shopping one and all. 👏👍😁 Well-done to all who who submitted detailed reports of the issue and gratitude to #Shipt for implementing such a quick fix.

We're glad to report that this #ActionAlert has been resolved already. Adding things to the cart in the #ShiptApp for #iOS is once again working. Happy shopping one and all. 👏👍😁 Well-done to all who who submitted detailed reports of the issue and gratitude to #Shipt for implementing such a quick fix.

We're glad to report that this #ActionAlert has been resolved already. Adding things to the cart in the #ShiptApp for #iOS is once again working. Happy shopping one and all. 👏👍😁 Well-done to all who who submitted detailed reports of the issue and gratitude to #Shipt for implementing such a quick fix.

We're glad to report that this #ActionAlert has been resolved already. Adding things to the cart in the #ShiptApp for #iOS is once again working. Happy shopping one and all. 👏👍😁 Well-done to all who who submitted detailed reports of the issue and gratitude to #Shipt for implementing such a quick fix.

We're glad to report that this #ActionAlert has been resolved already. Adding things to the cart in the #ShiptApp for #iOS is once again working. Happy shopping one and all. 👏👍😁 Well-done to all who who submitted detailed reports of the issue and gratitude to #Shipt for implementing such a quick fix.

Someone has just informed us that through contacting #Shipt by phone they were told that Shipt is aware of the problem and engineers are working on a fix. Others are letting us know they still plan to politely report the issue so that Shipt will be aware of how many have been impacted by the issue. Polite but firm advocacy is always a good thing.

#ActionAlert! For those in the #USA who use the #ShiptApp for #iOS to obtain groceries, it appears that the update which rolled out yesterday has broken something in a big way. This refers to Version 2.241.1 (276986)Currently when using #VoiceOver even though it reports items have added to the cart the cart remains empty. If you can reproduce this, please join us in reporting this to #Shipt. Their support email is: [email protected] and their phone is: 205-502-2500.

#ActionAlert! For those in the #USA who use the #ShiptApp for #iOS to obtain groceries, it appears that the update which rolled out yesterday has broken something in a big way. This refers to Version 2.241.1 (276986)Currently when using #VoiceOver even though it reports items have added to the cart the cart remains empty. If you can reproduce this, please join us in reporting this to #Shipt. Their support email is: [email protected] and their phone is: 205-502-2500.

#ActionAlert! For those in the #USA who use the #ShiptApp for #iOS to obtain groceries, it appears that the update which rolled out yesterday has broken something in a big way. This refers to Version 2.241.1 (276986)Currently when using #VoiceOver even though it reports items have added to the cart the cart remains empty. If you can reproduce this, please join us in reporting this to #Shipt. Their support email is: [email protected] and their phone is: 205-502-2500.

#ActionAlert! For those in the #USA who use the #ShiptApp for #iOS to obtain groceries, it appears that the update which rolled out yesterday has broken something in a big way. This refers to Version 2.241.1 (276986)Currently when using #VoiceOver even though it reports items have added to the cart the cart remains empty. If you can reproduce this, please join us in reporting this to #Shipt. Their support email is: [email protected] and their phone is: 205-502-2500.

#ActionAlert! For those in the #USA who use the #ShiptApp for #iOS to obtain groceries, it appears that the update which rolled out yesterday has broken something in a big way. This refers to Version 2.241.1 (276986)Currently when using #VoiceOver even though it reports items have added to the cart the cart remains empty. If you can reproduce this, please join us in reporting this to #Shipt. Their support email is: [email protected] and their phone is: 205-502-2500.

Time for my second #Grocery order through #Shipt. So far so good. Mimi has found half of my items with no substitutions. And watching her progress through their #Accessible #iOS app is going well.

@robini71 @DavidGoldfield One of many reasons why #Shipt is my grocery delivery app of choice.

Most excellent piece on the gig economy, algorithms and #worker #pay and #rights https://spectrum.ieee.org/shipt
Kudos https://mastodon.social/@[email protected] #shipt #data #labor

Good morning Mastheads. Today is grocery day at our house, so the order is in to #Shipt and should be arriving in about an hour or so. Then, probably back to bed for a while, it was a bit of a rough night. Usually my weekday morning routine is to pull up Countdown With Keith Olbermann first thing. I can’t bring myself to do it today. Not that I wouldn’t agree with what he said, I’m just feeling a bit emotionally overloaded at the moment. I’ll get back to it when I can.

#Shipt Now Accepting #SNAP/#EBT Payments

https://progressivegrocer.com/shipt-now-accepting-snapebt-payments
#food #poverty

Target to launch its own version of Amazon Prime, starting at $49/year

#Target is launching a paid membership program, Target Circle 360, on April 7 to compete with rivals #Amazon and #Walmart. Includes unlimited free same-day delivery for orders over $35 and free two-day shipping, along with other perks. The same-day delivery is provided by Target’s delivery service #Shipt, which the company acquired in 2017.

https://techcrunch.com/2024/03/05/target-to-launch-target-circle-360-next-month-its-prime-competitor/

Same-day delivery service Shipt to pause Seattle operations, blaming recently passed labor laws - (Shipt Photo)

Citing new ordinances recently passed in Seattle that aim to hel... - https://www.geekwire.com/2023/same-day-delivery-service-shipt-to-pause-seattle-operations-blaming-recently-passed-labor-laws/ #cityofseattle #gigworkers #target #civic #shipt

The Top 5 Car Income Streams
Ridesharing, car sharing, delivery, task services, and car wrap advertising are the top 5 car income streams. These side gigs can help supplement your income.
https://dothebuzz.com/review/the-top-5-car-income-streams/
#review #Alto #AmazonFlex #CarSharing #CarWrapAdvertising #Carvertise #DeliveryAndTaskServices #DoorDash #Getaround #GrubHub #HyreCar #Instacart #Lyft #ridesharing #Shipt #TaskRabbit #Turo #Uber #UberEats #Wingz #Wrapify

With analysts (and the gig companies themselves) predicting an influx of new gig workers because of a possible recession, I talked with existing gig workers about what that could mean for them. An Instacart and Shipt worker said she wouldn't begrudge new gig workers, but "they probably won’t make much money, and the people who are already doing it will make less money.”
https://www.marketwatch.com/story/uber-lyft-and-doordash-drivers-fear-losing-out-if-a-recession-fuels-influx-of-new-gig-workers-11672955425
#gigwork #gigeconomy #uber #instacart #shipt #lyft #doordash #technews

Target launches a dedicated shopping site for same-day delivery, powered by Shipt - Target is ramping up its same-day delivery efforts, following news of Amazon’s plans to increase Pri... more: http://feedproxy.google.com/~r/Techcrunch/~3/5-STIByyDj8/ #same-daydelivery #onlineshopping #onlinegrocery #e-commerce #ecommerce #groceries #delivery #sameday #target #shipt #tc

Walmart tops U.S. online grocery market, with 62% more customers than next nearest rival - Walmart is dominating the U.S. online grocery market, according to new research out this week from t... more: http://feedproxy.google.com/~r/Techcrunch/~3/0u3AiTEUEmk/ #wholefoodsmarket #onlinegrocery #grocerystore #amazonprime #amazonfresh #freshdirect #e-commerce #target.com #wholefoods #ecommerce #instacart #retailers #primenow #walmart #amazon #target #shipt #tc

Shipt’s new feature pairs members with their favorite, 5-star shoppers - Target’s same-day delivery service Shipt is launching a new feature that will pair... - http://feedproxy.google.com/~r/Techcrunch/~3/5TBQwGxr_WU/ #personalshopper #onlineshopping #merchandising #unitedstates #e-commerce #ecommerce #instacart #marketing #retailers #shopping #retail #target #shipt

Target’s same-day pickup and delivery services growing at double the rate of 2018 - Target’s investment in same-day pickup and delivery options is paying off. The company, which today ... more: http://feedproxy.google.com/~r/Techcrunch/~3/N52FTslNQxA/ #onlineshopping #briancornell #unitedstates #e-commerce #ecommerce #retailers #retail #target #shipt

Walmart drops the $35 order minimum on its 2-hour ‘Express’ delivery service - In a move designed to directly challenge Amazon, Walmart today announced it’s dropping the $35 minim... - http://feedproxy.google.com/~r/Techcrunch/~3/sb2yHrJJXxA/ #grocerystore #unitedstates #wholefoods #ecommerce #instacart #retailers #primenow #walmart #amazon #target #prime #shipt #food

Target’s same-day deliveries might break my Amazon Prime addiction - Enlarge (credit: Shipt)
On Thursday, Target unveiled a new same-day ordering feature on its websi... more: https://arstechnica.com/?p=1522123 #amazonprime #primenow #biz&it #amazon #target #shipt #tech