#scotrail — Public Fediverse posts
Live and recent posts from across the Fediverse tagged #scotrail, aggregated by home.social.
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A ScotRail Class 158 heads for Edinburgh across the Forth Bridge.
This viewpoint handily arranges the three bridges in order of construction date, from top to bottom: Forth Bridge; Forth Road Bridge; and the Queensferry Crossing.
I still think the rail bridge is the most impressive.
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A ScotRail Class 158 heads for Edinburgh across the Forth Bridge.
This viewpoint handily arranges the three bridges in order of construction date, from top to bottom: Forth Bridge; Forth Road Bridge; and the Queensferry Crossing.
I still think the rail bridge is the most impressive.
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Hmm. Scotrail want to know how their complaint process was for me?
Edit: Ahah! They have updated the app this morning. It now has a pop-up saying that the browser is unsupported. Chrome, Firefox or Samsung only.
Edit2: Ahah-ahah! It said Firefox still wasn't installed - so I had to restart the phone. Also the new app disappeared, even though I could open it 🥸 They slyly renamed it as NEW Scotrail...
Firefox does work. I am in.
Will it now collapse if I delete Firefox 🤔
Edit3: I am invited to add my railcard. It asks the number. The number includes letters. The keyboard is numeric only. Pasting is possible ✅ Pasting letters is not possible ❌
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Hmm. Scotrail want to know how their complaint process was for me?
Edit: Ahah! They have updated the app this morning. It now has a pop-up saying that the browser is unsupported. Chrome, Firefox or Samsung only.
Edit2: Ahah-ahah! It said Firefox still wasn't installed - so I had to restart the phone. Also the new app disappeared, even though I could open it 🥸 They slyly renamed it as NEW Scotrail...
Firefox does work. I am in.
Will it now collapse if I delete Firefox 🤔
Edit3: I am invited to add my railcard. It asks the number. The number includes letters. The keyboard is numeric only. Pasting is possible ✅ Pasting letters is not possible ❌
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🏴 #ScotRail will add extra late-night #trains and thousands of additional seats from Friday, 7 August, to support travel during Edinburgh’s summer festivals.
The enhanced timetable, running until Sunday, 30 August, includes additional services between #Edinburgh Waverley and #Glasgow Queen Street, Tweedbank, Dundee and Leven, as well as longer trains on key routes across #Scotland.
Passengers attending evening events are advised to check their journey, buy tickets before boarding where possible, and allow extra time as stations are expected to be busier. Queuing systems may be introduced at Edinburgh Waverley and other locations.
Due to the ongoing closure of part of Princes Street following a fire, some travellers may find Haymarket station more convenient. ScotRail has published full timetable details online and through its app.
https://www.scotrail.co.uk/about-scotrail/news/edinburgh-festivals-more-seats-and-more-services-begin-tomorrow -
🏴 #ScotRail will add extra late-night #trains and thousands of additional seats from Friday, 7 August, to support travel during Edinburgh’s summer festivals.
The enhanced timetable, running until Sunday, 30 August, includes additional services between #Edinburgh Waverley and #Glasgow Queen Street, Tweedbank, Dundee and Leven, as well as longer trains on key routes across #Scotland.
Passengers attending evening events are advised to check their journey, buy tickets before boarding where possible, and allow extra time as stations are expected to be busier. Queuing systems may be introduced at Edinburgh Waverley and other locations.
Due to the ongoing closure of part of Princes Street following a fire, some travellers may find Haymarket station more convenient. ScotRail has published full timetable details online and through its app.
https://www.scotrail.co.uk/about-scotrail/news/edinburgh-festivals-more-seats-and-more-services-begin-tomorrow -
The new Scotrail app has been updated today. Still crashes without Chrome.
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The new Scotrail app has been updated today. Still crashes without Chrome.
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When visiting family in Scotland in March, we spotted this sign on a 'No Entry' door on the Aberdeen to Inverness train: "Stay Out: On-Board Whisky Distillery". It gave us a laugh. We were definitely in the heart of distillery country.
Apparently there are other variants on doors across the ScotRail network, but this is the only one I've seen. It's a small detail, but it brought a smile to my face.
#ScotRail thanks for the unexpected entertainment!
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When visiting family in Scotland in March, we spotted this sign on a 'No Entry' door on the Aberdeen to Inverness train: "Stay Out: On-Board Whisky Distillery". It gave us a laugh. We were definitely in the heart of distillery country.
Apparently there are other variants on doors across the ScotRail network, but this is the only one I've seen. It's a small detail, but it brought a smile to my face.
#ScotRail thanks for the unexpected entertainment!
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Crikey! The ratings and reviews of the new Android #Scotrail app has now dropped to 1.1 stars. That the lowest review you are allowed to give is 1 star means that almost everyone absolutely detests the new app. The new app is the front end to a new booking system & I can't see the problems being fixed quickly. Just for extra chaos the old app has been disabled.
Is this an existential problem for Scotrail? Will travelers migrate to apps operated by other operators? #publictransport #trains
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Crikey! The ratings and reviews of the new Android #Scotrail app has now dropped to 1.1 stars. That the lowest review you are allowed to give is 1 star means that almost everyone absolutely detests the new app. The new app is the front end to a new booking system & I can't see the problems being fixed quickly. Just for extra chaos the old app has been disabled.
Is this an existential problem for Scotrail? Will travelers migrate to apps operated by other operators? #publictransport #trains
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🏴📈🚉 #ScotRail has recorded its busiest week since returning to public ownership, with more than 2.1 million passenger journeys made between 26 July and 1 August.
The rise reflects growing demand for rail travel to events, as well as business, shopping and leisure trips. The record week follows June figures showing more than seven million journeys, up six per cent on the same month in 2025.
Additional services have supported major events including the #Commonwealth Games Glasgow 2026, TRNSMT, concerts at Hampden and Murrayfield, and Glasgow’s Summer Sessions. Extra trains are also planned for the #Edinburgh Festivals.
ScotRail said the figures showed the efforts of its teams and would support its aim of delivering a reliable, safe and greener #railway for #Scotland.
https://www.scotrail.co.uk/about-scotrail/news/scotrail-sets-record-21-million-passenger-journeys-in-single-week -
🏴📈🚉 #ScotRail has recorded its busiest week since returning to public ownership, with more than 2.1 million passenger journeys made between 26 July and 1 August.
The rise reflects growing demand for rail travel to events, as well as business, shopping and leisure trips. The record week follows June figures showing more than seven million journeys, up six per cent on the same month in 2025.
Additional services have supported major events including the #Commonwealth Games Glasgow 2026, TRNSMT, concerts at Hampden and Murrayfield, and Glasgow’s Summer Sessions. Extra trains are also planned for the #Edinburgh Festivals.
ScotRail said the figures showed the efforts of its teams and would support its aim of delivering a reliable, safe and greener #railway for #Scotland.
https://www.scotrail.co.uk/about-scotrail/news/scotrail-sets-record-21-million-passenger-journeys-in-single-week -
@FaithfullJohn Possibly. #Scotrail have changed the whole booking engine & it seems a bit random. For example, bike spaces don't seem to show.
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@FaithfullJohn Possibly. #Scotrail have changed the whole booking engine & it seems a bit random. For example, bike spaces don't seem to show.
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After all the fanfare from #ScotRail heralding the need for downloading their new phone app as the old one would stop working on the 30th July, the replacement is totally flaky. It won't let you login unless you use a #Chrome browser (I don't) & reports of other issues are rife. It has a 1.3 star rating on Google Play which I think generous.
I need another (privacy respecting) #Android #train booking app. Any suggestions?
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After all the fanfare from #ScotRail heralding the need for downloading their new phone app as the old one would stop working on the 30th July, the replacement is totally flaky. It won't let you login unless you use a #Chrome browser (I don't) & reports of other issues are rife. It has a 1.3 star rating on Google Play which I think generous.
I need another (privacy respecting) #Android #train booking app. Any suggestions?
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New #Scotrail app is... not good.
Why would I *want* to activate a return ticket, after all?
Reverting fo paper tomorrow, I think.
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New #Scotrail app is... not good.
Why would I *want* to activate a return ticket, after all?
Reverting fo paper tomorrow, I think.
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Well done Scotrail, you win the award for the worst app update of the decade. Your new Scotrail Trains app is absolute pants. *must create new password - verification email doesn't arrive. *enter railcard ID - doesn't allow text characters.
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Well done Scotrail, you win the award for the worst app update of the decade. Your new Scotrail Trains app is absolute pants. *must create new password - verification email doesn't arrive. *enter railcard ID - doesn't allow text characters.
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FFS #Scotrail. Just all the WTAFs!
New app search DOESN'T recognise Station Code for my local station! (the old app still DOES!)
What an absolute train wreck! (pun intended) -
FFS #Scotrail. Just all the WTAFs!
New app search DOESN'T recognise Station Code for my local station! (the old app still DOES!)
What an absolute train wreck! (pun intended) -
As predicted ScotRail tickets booking is really quite broken now. Login on the website is totally non functional and app backend seems overloaded as it keeps saying I am offline when I am not... #ScotRail
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As predicted ScotRail tickets booking is really quite broken now. Login on the website is totally non functional and app backend seems overloaded as it keeps saying I am offline when I am not... #ScotRail
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New #ScotRail app is fine. No booking history has been transferred which email suggested would happen although you could read that email to mean I’d need to proactively download the three months they’ve made available from previous booking history on old app. Can’t see an option for it though. Not a calamity just my base hoard everything instinct kicking in.
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ScotRail today demonstrated to the nation the importance of having a good release process. They pushed out a change to an app, not in a phased update, but a full new app. They immediately deprecated the old one. When I tried it this morning so many things were broken, from login attempts crashing the app to adding basic ticketing options like discount cards being broken. Not to mention most the of the tech support and updates is still coming from their X account.
I really hope they eventually publish a post-mortem for this because I would love to see how they got this so wrong. -
ScotRail today demonstrated to the nation the importance of having a good release process. They pushed out a change to an app, not in a phased update, but a full new app. They immediately deprecated the old one. When I tried it this morning so many things were broken, from login attempts crashing the app to adding basic ticketing options like discount cards being broken. Not to mention most the of the tech support and updates is still coming from their X account.
I really hope they eventually publish a post-mortem for this because I would love to see how they got this so wrong. -
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For the small Venn diagram intersection of #Scotrail and #GrapheneOS users... the new Scotrail app requires Chrome as account login browser 🙄
Does it tell you this or do you need to dig into the logs and debug it. Well, this is Scotrail after all, what do you think?
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For the small Venn diagram intersection of #Scotrail and #GrapheneOS users... the new Scotrail app requires Chrome as account login browser 🙄
Does it tell you this or do you need to dig into the logs and debug it. Well, this is Scotrail after all, what do you think?
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Great. New #Scotrail app plus #grapheneos = crashy crashy
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So the new #ScotRail app is out and existing users need to reset password to use the new app. Reset password email is now late. Assuming a 5 min turnaround and we are at 15 mins and counting. If I were a betting man there will be a public statement later today with words including but not limited to blah blah blah huge demand, higher than anticipated, unprecedented, great success, keep trying blah blah blah.
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The much heralded new #Scotrail app has just landed. "Scotrail keeps stopping". Indeed.
Anyone else?
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The much heralded new #Scotrail app has just landed. "Scotrail keeps stopping". Indeed.
Anyone else?
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🏴🚉 #ScotRail recorded 201,463 passenger journeys on Sunday, 26 July, its busiest Sunday since returning to public ownership in April 2022. The total was boosted by people travelling to #Commonwealth Games events across #Glasgow, including bowls, swimming, boxing, basketball and gymnastics. ScotRail has been running extra services to key venues, including Dalmarnock, Exhibition Centre and Scotstounhill, along with additional evening trains. The record follows more than seven million passenger journeys in June and reflects a busy summer of concerts, festivals and sporting events, including TRNSMT, Take That, Zach Bryan, Luke Combs and the Summer Sessions at Bellahouston. More services are planned for the #Edinburgh Festivals, with extra staff across the network to help passengers.
https://www.scotrail.co.uk/about-scotrail/news/scotrail-puts-its-sunday-best-record-breaking-customer-numbers -
🏴🚉 #ScotRail recorded 201,463 passenger journeys on Sunday, 26 July, its busiest Sunday since returning to public ownership in April 2022. The total was boosted by people travelling to #Commonwealth Games events across #Glasgow, including bowls, swimming, boxing, basketball and gymnastics. ScotRail has been running extra services to key venues, including Dalmarnock, Exhibition Centre and Scotstounhill, along with additional evening trains. The record follows more than seven million passenger journeys in June and reflects a busy summer of concerts, festivals and sporting events, including TRNSMT, Take That, Zach Bryan, Luke Combs and the Summer Sessions at Bellahouston. More services are planned for the #Edinburgh Festivals, with extra staff across the network to help passengers.
https://www.scotrail.co.uk/about-scotrail/news/scotrail-puts-its-sunday-best-record-breaking-customer-numbers -
🚄🏴🏅 Scotland’s #Railway is preparing to support the #Glasgow 2026 #Commonwealth Games, which begin on 23 July and run until 2 August. #ScotRail will add 1,452 extra carriages and operate additional services on key routes serving venues including Dalmarnock, Exhibition Centre and Scotstounhill, with extra evening #trains after events. Network Rail Scotland has completed six months of preparations and increased staffing to help manage demand. Around 3,000 athletes from 74 countries will compete across 10 sports over 11 days, with thousands of spectators expected to travel by rail. Passengers are advised to plan journeys in advance, buy tickets before boarding where possible, allow extra time and check the latest travel information. #Transport #Scotland also urged people to use public transport where possible and avoid peak #travel times.
https://www.scotrail.co.uk/about-scotrail/news/scotlands-railway-ready-play-its-part-glasgow-2026-commonwealth-games-get -
Scot Rail is doing a flag day on 30th July where everyone has to download and start using the new app to buy tickets. No overlap between old and new systems for the critical buying tickets functionality. Sounds like a disaster waiting to happen from a Software Engineering perspective. #ScotRail
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Scotrail are making a new app instead of updating the old one. You have to use the new one, but the old one will still work for some functions. As part of the transition, everyone needs to reset their passwords. Tickets don't transfer automatically. This just seems weird. Contractor problems?
Oh, and they're doing the switch over right in the middle of the commonwealth games, and just after the launch of a £10 min fare for anyone who doesn't buy the right ticket in advance of journeying. Good luck to the staff that will be on the front lines of this.
https://www.scotrail.co.uk/important-information-about-buying-tickets
